After 9 months at Sage, we finally had to move my mother in law out. While the place is beautiful…read moresadly the place is understaffed, has a high staff turnover and the menu is static. Phone calls are frequently not returned. Sad to say but we would not recommend this facility anymore

Sage is run by a corporation and it is based on one thing: Financial Profit. Although the building…read moreis very nice, the staff turn over is huge. Even the supervisors and executives changed several times in the twelve months that my parent lived there. It seemed like they keep the patients overly medicated with anti-anxiety pills to keep them quiet and sedated. My dad was not himself at Sage, he was almost catatonic. When we moved him to a new care facility he regained a lot of his vigor and interest in life. The Sage staff is friendly but training is marginal and none of them seemed to stay for more than six months. It doesn't feel like anyone is in charge and running the day-to-day operations. We cannot recommend this facility.

My parent was a victim of elder abuse here . One of the employees actually pulled me aside and told…read moreme the abuse that my parent ( who has dementia ) was experiencing so I got them out of there . Stay away from here if you value your loved one's safety !

This is a place for memory care needs as long as your loved one is compliant. Although they…read moreadvertise having expertise in caring for those with behavioral issues, they do not. If they deem that your loved one is a risk to them, they will have no qualms about patient dumping your loved one at the hospital, which is completely illegal in the state of CA, and offering very little assistance in what the next step might be. Keep this in mind when you are making your decision.

Medical provider here, if a patient needed assistance there is/are literally no staff around. That…read moreyou have to call their front desk to ask for assistance. Only until then someone will come. If you look around inside STAFF ARE NO WHERE TO BE FOUND. This facility should be looked into. Absolute no care for their patient. To families, do your research before sending your loved ones here.

Leisure vale is a very friendly and cozy facility. The administration is great. Very understanding…read moreand compassionate and will take care of all your needs. The staff on the floor is prompt and professional. The kitchen is the best. Always a variety of good home cooking. It's a really nice quiet place to live.

Our father has lived at Broadview Residential Care Center for over 15 years. Betsy (Broadview…read moreManager), Josefina (Nurse), and Ester (Broadview Staff) have been professional, proactive, and understanding. The quality of care, food, environment, and staff are excellent!! Broadview is clean, tastefully decorated, and healthy food is served daily. Betsy is so amazing!! She takes the time to meet with my siblings and I to discuss our dad's needs. She is always willing to listen and provides us with helpful information. Josefina is wonderful!! She will go out of her way to help our father. Ester is terrific as well!! She will let us know if my father is in need of anything. We feel very fortunate to have found such a caring place for our father to live. Warmly, The Gonzalez Family

Decided not to place a loved one with them, there staff is really out there. They act all good with…read moreyou and turn around and do or say the total opposite!

Both of my grandmas live here and we love it. The food is good! Rooms are nice and the facility is…read moreclean. The staff is awesome with an extra shout out to Diva!

I loved to be there today! Great event with Arts and Crafts inspired by Carmen Miranda-they made…read morebeautiful hats for the Citrus Festival-it was called the event...The presentation highlighted the exceptional quality in service which gives freedom to the tenants to have activities of their own and a warm house to return too after life adventures like visiting museums and parks. People were charming and happy! The food was so delicious I will always remember the warm garlic bread treat and the lemon bar was to LIVE FOR! Thank you very much to the organizers for a wonderful lunch and loving hospitality!

Exceptional Care & Loving Community at Glen Park Mariposa!…read more If I could give Glen Park Mariposa more than five stars, I absolutely would! For the past few years, they have provided my elderly mother with not just outstanding care but a truly thriving and happy environment. From day one, the staff has been compassionate, attentive, and dedicated to her well-being. During the COVID epidemic, they went above and beyond to keep residents safe while ensuring they still felt connected and engaged. Thanks to their efforts, my mother has flourished here--something I never thought possible after she spent so many years alone following my father's passing. She has made wonderful friendships, enjoys bingo and chair yoga, and even has a special companion who brings her so much joy. Seeing her so happy and engaged in life again means the world to me. A huge shoutout to Crystal, Leslie, Susan, Tanya, Gisele, Lala, and the entire team for their kindness, professionalism, and unwavering support. And a very special thank you to Miriam Pink for her leadership and dedication in making Glen Park Mariposa such a warm, welcoming, and exceptional place for its residents. If you're looking for a loving, well-managed assisted living facility where residents truly thrive, Glen Park Mariposa is the place to be. I am forever grateful for the love and care they provide every single day.

The management is negligent, promises care and services that are not provided…read more The owners should consider monitoring their staff.

We ended up not needing care for my mom right now, but Tony at Glen Terra was extremely helpful…read morewhen we were looking and went over and above when our circumstances changed. We will definitely return if and when we need to.

Unfortunately I did not have the best experience while getting my elderly father situated…read more Life's unfair -- and everyone goes through it. I understand. However when you are providing medical care of any level, and are providing customer service based attention, you really ought to make sure your frontline, front office team is exceptional. Never in my entire life have I been so disrespected, dismissed, and treated less than, than being in that building. I had had a few questions regarding my dad's care. There are many siblings, I had a few concerns on visitations. More specifically what had happened was that my brother has texted saying he visited my dad. I had asked him how since we hadn't set up a "visitation list" or had never confirmed with anyone that anyone could see my dad. I also wanted to inquire on how to pay my dad rent -- as there was never a conversation had, and a failure to disclose such information. Nope! He walked right in, didn't even get questioned or stopped to sign in, just walked right in and visited my dad. How inappropriate, I know, so when I went to Cécilia the ugly inside and out front desk lady to ask about how this was allowed I was met with yelling, a nasty attitude, and a horrible experience where I was then ganged up on by her and Ana, a barely English speaking nurse who were both at that point berating and belittling me. Mind you, they are the ones in charge of care. They said the reason for them treating me this was as because lack of payment. They then labeled me, a 25 yr old Hispanic man as violent, aggressive, and rude -- in this political climate. How tone deaf. My dad on the other hand is having a blast. He's being treated well and I ended up just giving him a phone so he can report to me directly while he's still cognitive but after that I'm not too sure what my options are. Long story short, great overall care. Horrible front office and leading/managerial staff. They aren't trust worthy and are unfortunately just there for the check. P.s don't even try to get into contact with them. Carlos and Tony? Terry? Have never gotten back to a single email that my sister and I have sent them -- we have receipts!

I have not visited Casa de Paloma, but I have investigated the be.group and I can not recommend any…read morefacility that they own/manage. They are unethical and are more concerned about making big money by only dealing with high dollar facilities that most Americans can't afford or "high and tight" projects such as Casa de Paloma where they can cram as many people in as possible and receive government subsidies. They have misused funds and have taken so many liberties with their non-profit status that it makes my head spin. Worst of all, they evict seniors - giving only the legal minimum notice so they can capitalize on a charity (Twelve Oaks Lodge) that was entrusted to them. I would not trust them to take care of anyone I love.

Susan B. has posted in various publications with her vengeful reviews. Take her words with a grain…read moreof salt. She has an agenda.

Such amazing staff. Clean, caring and very attentive. Highly rreommend for your loved one.read more

Very, very knowledgeable, helpful, and professional. I honestly don't know how our family would…read morehave navigated the difficult situation of finding caring, clean, safe housing for our mom, as she could no longer live at home. Armen went above and beyond. I highly recommend Lighthouse.

I use to live here and was discharged over a month ago. This facility is horrible. Most of the…read moreCNA's were very polite to my roommates but for no reason would give me a bad attitude. The food is so disgusting that I had suffered a stomachache. They offered very little physical therapy and had the nerve to say it was my fault I couldn't walk! There is a person by the name of Dr K that would often talk to me. Whenever I would tell her about the problems I was experiencing she would end up just making excuses for this lousy place! The staff wouldn't even help me find another facility near my home. Once again. Royal Palms is awful and should be shut down as soon as possible!

DO NOT BRING A LOVE ONE HERE!!!…read more This place if horrible! The staff abuses neglects and don't care about their residence. We have a love one who has been dropped while transferring her from room to room. The first time it happened she ended up in the ER. We just went to visit her and she was laying on the floor unconscious while the staff just stood around. We tried to complaint to the staff but their only response was "We are too busy". We just finished filing a complaint with the CA Department of health. If you are experiencing this please file a complain so we can shut this awful place. Here is the ling to file a complaint. https://www.cdph.ca.gov/Programs/CHCQ/LCP/CalHealthFind/Pages/Complaint.aspx?facid=920000019