If you want your loved one to be cared for, Ara will take care of you. Working with him has…read morealleviated so much of my stress in the last few years. Not only is he caring, he is communicative, respectful, and professional. Also, he will take the time to make sure you are comfortable with the care provided. I would trust putting anyone under Ara and will be referring people who need this crucial service for their loved ones. Thank you, Ara!

Redell Pine is definitely a place I would place a loved one in. Their staff is amazing, from the…read moreadministrator (Ara) to the caregivers. They are amazing at communicating conditions to family members, keeping the residents hygiene very clean and well. You can definitely tell they pay attention to every small detail that has to do with the well being of they're residents. I would highly recommend this facility to take care of your loved one!

My mother and I went on a facility tour at Trinity Hills and were so impressed with not only the…read morebeautiful facilities but the staff as well. The staff was so lovely and accommodating and as we walked around I noticed that they had at least twice as many staff as I've seen at the other places we've explored. It really made me feel reassured that my family member would be very well taken care of. My mom was also very pleased with the idea of having her own room, and since she loves to garden in her free time, the nurses assured her that she was more than welcome to get her hands dirty if she wanted to. I really wanted to find a place where my mom can feel at ease and happy but where she can still be looked after, especially in an emergency. I think we've found the perfect place.

We were very happy having my sister live in Trinity Hills Estates for the 10 months she was there…read more The house is lovely and very clean and located on a beautiful residential street. My sister had a beautiful big room with all of her things in it including her desk, computer, TV and DVD player, large bookshelves, and pictures on the walls. It really felt like her own apartment. She was unable to walk and was moved from her wheel chair to her bed in a hydraulic lift. The staff were warm and loving and always ready to do whatever she wished. She liked to do things on schedule so they helped her to set up a daily plan. Every member of the staff was friendly, patient, and kind. They listened to her requests and and appreciated her humor and wit. She enjoyed the home cooked food that was prepared for her and the other residents. And, in good weather often was taken outside to eat lunch or look at the beautiful, quiet garden. When she was first there she joined in exercises every day after breakfast. Our family visited her often and on occasion would take her out to the gazebo in the garden for an ice cream treat or special lunch. We enjoyed having Vanessa celebrate all the holidays in a big way. We had the Easter Bunny visit, visiting musicians, Fourth of July Flags, and Treats for Halloween. We all were very pleased with everything and everyone there. We were fortunate indeed to have found such a wonderful place for my sister to live out her last days. I heartily recommend this very special Board and Care home.

We are so incredibly grateful to Claudia, Susan, Eva, and the entire staff at Arcadia Gardens…read moreRetirement Hotel for the care and kindness they showed my dad during his stay. Having a loved one recovering from surgery is never easy, and as a family, it gave us so much peace of mind knowing that he was in good hands. We are truly thankful and would wholeheartedly recommend Arcadia Gardens to any family looking for a caring and supportive place for their loved one.

Great place! We truly love our caregivers -- Yaya, Caroline, Anna (RN), Sarah (LVN), and Gabby…read more Thank you for all you do for my mother. A big thanks also to Gohard, Yvonne, Lisa, and the front desk ladies -- along with the rest of the team we enjoy seeing each visit. Of course, every facility has its ups and downs -- no place is perfect -- but this one is definitely among the better ones. Julie actually listens to our concerns and needs, and the kitchen staff is very accommodating with anything our mother needs. While the call light response time could be a little quicker at times, we understand how busy the caregivers are. Overall, we are truly grateful. My mother is safe and cared for here, and that means everything. Thank you all!

When my mother was transferred to Connections we were very afraid. Once there though, we met…read moreMartha. She is a kind and loving caregiver who is always smiling. She treats all of us like family, especially Mom.

Not all that glitters is gold…read more I interviewed here and watched staff perform a three-person manual lift for a restroom transfer--something that should be done with a rolling commode, not three people straining with backs bent to keep a resident from falling. This is not a safe lift technique for staff or residents. Especially those who may be fall risks or wheelchair bound - as this resident was. Turns out transfers are routinely done in this unsafe manner because the 25-resident memory unit has only one rolling commode for the whole unit. One. Thats shameful. When this was brought to Director-level management, there was apparently no interest in the resident's care plan or in finding out why the unit wasn't properly equipped. The Director was only interested in finding out who disclosed the information. For a facility charging up to $40,000 a month, this level of basic equipment shortage is unacceptable. And the witch-hunting behavior of management towards nursing staff who bring valid concerns over safety is ridiculous. I am not impressed and I would not recommend.

As a physician I have dealt with many skilled nursing facilities. Monterey Park Convalescent…read moreHospital, in my opinion, is one of the best SNF's I have ever encountered. The care, compassion, and professionalism of all the staff including Nurses, PT, OT, Activities director, CNA's etc. is unparalleled. The staff goes above and beyond their job titles to give each patient tender loving care. If I could give them more than 5 stars I would. Dr. Saundra A Mills MD, FACEP

I would not recommend this convalescent hospital to families caring for loved ones with dementia or…read moreAlzheimer's disease. My father stayed at this facility for approximately one month, and during that time it became clear that the staff lacked sufficient training and experience in managing patients with dementia-related behaviors, particularly sundown syndrome. On one occasion, I received a phone call at 1:00 a.m. asking me to come to the facility because my father was awake, talking, and bothering the nursing staff. About two weeks later, I received another call at 5:00 a.m. with the same request. During that call, I was told that if I did not come in, they would transfer my father to another facility. As a family member, I understand that caring for dementia patients can be challenging, but these behaviors are common symptoms of the disease and should be expected in a facility that accepts patients with dementia and Alzheimer's. It was concerning to feel pressured to come in during the middle of the night because the staff could not adequately manage his condition. My disappointment continued after my father's discharge. The discharge coordinator, Ms. Wang, informed us that she would submit the paperwork to begin the IHSS (In-Home Supportive Services) application process on our behalf and told us we should receive documentation within one to one-and-a-half weeks. After 1.5 weeks passed without receiving anything, I contacted her and was told she would look into it. When another 1.5 weeks went by with no update, I personally visited the IHSS office to check on the status of my father's application. To my shock, I was informed that no application had ever been started. As a result, we lost three valuable weeks waiting for a process that had never been initiated. Had we been told the truth from the beginning, I could have submitted the application myself and avoided the delay. Families caring for elderly loved ones already have enough stress without being given inaccurate information that affects important support services. Overall, my experience was extremely disappointing. The facility demonstrated a lack of preparedness for dementia patients and failed to follow through on important discharge-related responsibilities. I hope management takes steps to improve staff training and communication so that other families do not experience similar issues.

Very nice facilities I would recommend to anyone interested! :) very clean ,very attentive and they…read moredid have the best caregivers !

Glen Park at Monrovia has earned our trust after caring for our loved one for almost 5 years. The…read moreprofessional, friendly staff create a safe, stimulating community in which residents can thrive. My mom has participated in music, dancing, garden club, and enjoyed visits with therapy dogs. Communication with the staff is open and clear. As her Alzheimer's disease progresses, everyone at Glen Park Monrovia continues to give her excellent care, which is a comfort to our family. This is definitely a challenging journey we're on; it's more bearable having these professionals walking with us. Thank you, Glen Park Monrovia!!

Excellent Care and a Truly Caring Staff…read more I want to share my positive experience with this nursing facility. The staff members are quick, efficient, and genuinely empathetic. They address issues right away, and the facility is very clean -- there's no lingering smell of urine anywhere. The therapy is effective, and residents learn skills that help them become safely independent for discharge. The administrators and social workers are very caring people who are extremely competent in their work. They give direct answers, and the facility communicates well overall. The activities director is also very engaging with the residents and helps raise morale. The food is catered toward Asian tastes, which is greatly appreciated. This facility is especially well suited for residents who predominantly speak Cantonese or Mandarin. Highly recommended!

The staff are friendly and caring. The facility is clean and well maintained, and everyone seems…read morevery helpful and professional.

I never could get this place to call me back about getting a tour. I left multiple messages. I…read morealso called many, many times hoping to catch the director when they were on site. Often when I called during regular business hours, nobody even answered the front desk phone at all.

My wife and I are independent-living residents on the MVGH campus where we have been for the last 6…read moreyears. Here at the Grove, we've had independent-living friends who've needed temporary assisted living or, with life changes, have moved permanently into such an arrangement in The Hearth (assisted living) or into The Ranch (memory care), or into a more intensive environment, Stewart Cottage. Having lived and worked in the Midwest and East Coast, before moving to SoCal, we're thoroughly familiar with all the options of care; it's clear to us that MVGH is one of the very best we've know. Our staff is dedicated, skilled, and kind. Rarely a day goes by without either my wife or I commenting on what a remarkable, gracious, place this. We know that whatever life brings our way, we will have friends, we will receive care, our needs will be met. If you have a family member in need of some specialized care, there is no better place than MVGH. Make a phone call today - your questions will be answered, and the needs of your loved one, or yourselves, will be skillfully assessed.

Carry Care Medical Transport has had a great experience working with Jaimy (Social Worker) at…read moreMayflower. Very responsive, organized, and easy to coordinate with. We appreciate the support.

I'm so blessed to have my 94 year old mom residing here. It was the most difficult decision to…read moreplace her in an assisted living facility. Mom resided with my family for over two decades. As her dementia and alzheiner's has progressively worsened and needed 24/7 care. I had a meeting with her physician who recommended and assisted getting mom placed here. It's been over three months since she began residing with Mayflower. I'm estatic with the care, procedures, documentation and treatment she receives from the entire staff. In addition, the cleanliness of the facility is outstanding. Visiting hours for guests are flexible with appointments made within a few days notice and family is allowed to take her out for the day outings - with approval of their physician. I just had a 3 month review with her social worker and she informed me that mom saw a dentist, optometrist in addition, to receiving a flu & covid booster shot. The facility also has activities like game activities, physical therapy, dancing and even threw a Halloween costume luncheon - which mom couldn't stop raving about. If you're considering care of a loved one - I would highly recommend Mayflower Care Center.

When my sister and I went to the tour, Joey was very nice with us. My sister liked this place,…read morebecause of the friendly environment . Mi hermana lleva casi 2 meses viviendo ahí y está muy contenta. El personal es muy amable con los residentes . Martha and Joey fueron de gran ayuda para nosotros con la preparación de los documentos necesarios. me gusta mucho el jardín. Estoy feliz de tener ahí a mi hermana fue una buena decisión .

My girlfriend's mother stays here, going on three months now. Such a wonderful place. Even before…read moreshe started here, she could tell that it would work out great. Joey helped immensely with the placement and transition. The staff always shows such care and compassion for their residents. We cannot thank them enough!