The only problem is nobody answers the phone and the place is loosely managed…read more WiFi is very spotty.

Arcadia Living has been bought over again. Changes of staff are ongoing and unfortunately,…read morecommunication has been poor. It leaves residents in the dark. Recently a dispute with Spectrum has left residents without access to cable and DODGER games. In some cases, TV is all that immobile residents have to keep informed about the outside world. Mom, 92 years old, has been a resident for a little over a year and initially was happy with the facility. Elderly folks do better with a routine and a staff they can build relationships with. I hope the new owners correct the cable issue ASAP since it is quoted as one of the attractions of the Facility.

This place is rundown and the staff is few and ridiculous. Meds are stolen. The food is garbage, no…read morebeauty shop. No ban to take us places. Call lights are a joke. And there are no healthy snacks put out for residence. The staff is nice at some things. All male staff on Sunday's with I hate. I like my apartment. But I need timely help when I ask for it. It is in the middle of refurbishing. But my room is ok.

I l8ve to the west of this facility. They will listen to residents yelling for help for over 45…read moreminuts.

So glad I found the Arcadian Retirement! I looked at other assisted living facilities for my…read moregrandma and chose this location. She is so happy and loves the staff.

The Arcadian Retirement is a great place for your loved one. Great care, clean, good food, and…read morelots of activities.

Henrietta's Leven Oaks is an amazing assisted living/retirement home. From the very start we were…read moreimpressed with the way the facility looked and felt. It was very important for us to find a place that felt like home for our mom. Nikkiann & Beatrice helped make the transition from home to the facility comfortable for both our family and our mom. They always had a smile on their face and for the first month would report to us regularly on a weekly basis on how our mom was doing. This brought us peace of mind and made us feel we made the right decision. Sharon and the caregivers were highly qualified to care for patients with different needs like our mom who had dementia, Parkinson's, diabetes and history of TIAs. We are so grateful for their unconditional care and love they showed to our mom and the whole family. Our family highly recommends Henrietta's Leven Oaks! They earned 5 stars and beyond for their quality service, beautiful historic building, and amazing staff. Thank you so much for caring for our precious mother.

Excellent patient care all staff very compassionate and friendly. We have a family member in…read morethere assisted living. The rooms are large and comfortable. It has a beautiful garden in the back. It's very clean but not all plush and fancy. However being in the health care field to me that indicates more funds are going into quality care providers. I'm so relieved we found a safe haven in Monrovia

yesterday October 30,2025 walked on sidewalk in front of…read morebrookdale in Monrovia also as we knew gables from infront of doorway to ivy st along sidewalk was a nasty looking hazard looking like dripped from a garage bag along the sidewalk making it difficult to walk along sidewalk without stepping in it I called when I got home to tell them she said she would get maintained to clean up well today on walk October 31 it's all still there just dried into the sidewalk nothing was cleaned up so our residents of lovely Monrovia and pets can walk on without walking on it I'm very discussed with brookdale

So disappointed in this facility. Brookdale facilities have an excellent reputation, which is why…read morewe choose this local facility for our mom. When Mom's health recently declined, BD staff nurse visited Mom in the hospital, and assessed Mom to determine if she could continue living there. The cost wasn't an issue. We just wanted Mom to be in safe place that could provide the care she needs. Three MD's had previously determined and documented that Mom needed to be in skilled nursing home or private board and care home. However, the BD staff nurse determined that BD could provide sufficient additional services including on-call aides to facilitate toileting, transferring, dressing and eating for additional fees amounting to additional 60% each month. This decision / assessment was supported by the exec director. We did not want to relocate Mom if BD could live up to their commitment to provide the on-call services, as BD was 'home' for Mom. BD proved to me on multiple occasions that they could not provide the level of care Mom needed at this stage in her life. In just one example, I personally pressed the call-button for assistance to move Mom to the commode in her bedroom. And after waiting 30 minutes, I telephoned the desk to escalate the request for assistance. We waited another 10 minutes for aides to arrive. Imagine waiting 40 minutes to urinate after you have sounded the alarm, and picture how upset you would be. Now, imagine that you are 93 years old and you can't get out of bed to move to a toilet that is a couple of feet away from you. Imagine your hysteria, and multiply that by dementia. This is where the story goes from unforgettable to unforgivable. Our family determined that BD was no longer a suitable place for Mom to live. Telling Mom was heartbreaking. We asked BD exec staff to support our family decision to relocate Mom. Instead, the nurse and exec director contradicted what we had told her and in conversation with her while I was personally present, they held to their opinion that they could care for her. This made the transition many times worse than it would have been if they had supported us. Mom loved the day-to-day staff at BD. She especially loved Gail at the main desk. Mom never in 3 years had a positive word to say about the food, and Mom is not a picky eater. In the years that Mom lived there, I found every regular employee to be friendly, kind and polite.

Glen Park at Monrovia has earned our trust after caring for our loved one for almost 5 years. The…read moreprofessional, friendly staff create a safe, stimulating community in which residents can thrive. My mom has participated in music, dancing, garden club, and enjoyed visits with therapy dogs. Communication with the staff is open and clear. As her Alzheimer's disease progresses, everyone at Glen Park Monrovia continues to give her excellent care, which is a comfort to our family. This is definitely a challenging journey we're on; it's more bearable having these professionals walking with us. Thank you, Glen Park Monrovia!!

I took a tour today with Martha and she was wonderful. The quality of care they provide their…read moreclients appears to me to be excellent. As a visitor, the employees were all friendly and happy with their work. That means a lot in considering placing a loved one in this environment. Thank you!

If I need assisted living in the future, I would like to come here. The setting is gorgeous, the…read moreamenities are just right and it's close to anything that I might need.

I did registry here as an LVN. I've been to over 102+ communities , facilities, prisons(psych), and…read more hospitals. Non of them have been able to be EXCITED to go to work. The employee ARE HAPPY. THEY GIVE THE KIND IF CARE EVERY HUMAN DESERVES, MORNING NOON AND NIGHT. The location is a dream come true you're not on earth your in a paradise of community. The residents, The residents, The Residents. They've blessed me at 40 in ways I can't explain, sitting down with them is a gift. They love it here and it shows. It made my med pass more of a trip to my grands house I was so intrigued with them. If I have a chance to work her. I'm running you don't see places like this anymore. The administration respects its employees.. THIS IS THEE STANDARD OF NURSING CARE AND SENIOR LIVING. Great job ! Beautiful facility Happy employees and helpful Happy residence.s

Beautiful retirement community. Even when I just came for a retreat, but I clearly can see that…read moreit's a great place for seniors.

This review is based on my vivid impressions visiting on different occasions. The first time was…read morewhenI was in graduate school working with a partner on an assignment to interview a retired missionary who lived there As we visited, I was si impressed that I thought "too bad its for Presbyterian ministers and missionaries because I would LOVE to have a place like this to live when I'm elderly." The little homes and streets are so charming, there are many shade trees and nice places to walk, as well as many activities and a convenient amenities. , which is the main reason I hope to s p end my " golden" years there. It is no longer run by the Presbyterians and is open to all. I have attended interesring events there and hope to move there within the next few years. They have fruit trees. A small fitness center, pickleball court, swimming pool, guest housing, assisted living and memory care if needed, though most residents are independent, active seniors. There is a nice community feel in the place