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    Trinity Hills Estates

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    4 years ago

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    Amy W.

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    4 years ago

    Business owner information

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    Amy W.

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    Ask the Community - Trinity Hills Estates

    Hello, I trying to look for a memory care place for my mom. Do you accept SSI money? How much is your…

    Don't even bother coming here, they have the worst service and the manager is a POS

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    Arcadia Gardens Retirement Hotel

    Arcadia Gardens Retirement Hotel

    4.3
    (25 reviews)
    1.0 mi
    Established in 1987
    Family-owned & operated

    Great place! We truly love our caregivers -- Yaya, Caroline, Anna (RN), Sarah (LVN), and Gabby…read more Thank you for all you do for my mother. A big thanks also to Gohard, Yvonne, Lisa, and the front desk ladies -- along with the rest of the team we enjoy seeing each visit. Of course, every facility has its ups and downs -- no place is perfect -- but this one is definitely among the better ones. Julie actually listens to our concerns and needs, and the kitchen staff is very accommodating with anything our mother needs. While the call light response time could be a little quicker at times, we understand how busy the caregivers are. Overall, we are truly grateful. My mother is safe and cared for here, and that means everything. Thank you all!

    My mom lived at Arcadia Gardens for over 10 years. It all started with a stroke, and I tried to…read moretake care of her at home myself, but I quickly realized I couldn't do both that and work. So, after asking friends and everyone I met about what they did and who they used, we found out about Arcadia Gardens Retirement Hotel. I was really happy with the care my mom got there. With their help, she recovered from the first stroke and was able to get around and feed herself. Over time, she had another stroke, a heart attack, and eventually had memory loss, spending her last years in memory care. I want to say that not only did my mom get wonderful care, but they also cared about me! They made sure I understood what my mom needed. They went over her meds, always explaining what she was taking, and talked about diapers, what brands worked best for her, wheelchairs, mattresses for the hospital bed, and so on. I will say I went several times each week to check on things - it's teamwork, and with Arcadia Gardens on my team, my mom had a good life right up until the end. Thank you Flor and her staff in memory lane.

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    Arcadia Gardens Retirement Hotel
    Arcadia Gardens Retirement Hotel
    Arcadia Gardens Retirement Hotel

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    The Kensington Sierra Madre

    The Kensington Sierra Madre

    4.9
    (28 reviews)
    2.9 mi

    Not all that glitters is gold…read more I interviewed here and watched staff perform a three-person manual lift for a restroom transfer--something that should be done with a rolling commode, not three people straining with backs bent to keep a resident from falling. This is not a safe lift technique for staff or residents. Especially those who may be fall risks or wheelchair bound - as this resident was. Turns out transfers are routinely done in this unsafe manner because the 25-resident memory unit has only one rolling commode for the whole unit. One. Thats shameful. When this was brought to Director-level management, there was apparently no interest in the resident's care plan or in finding out why the unit wasn't properly equipped. The Director was only interested in finding out who disclosed the information. For a facility charging up to $40,000 a month, this level of basic equipment shortage is unacceptable. And the witch-hunting behavior of management towards nursing staff who bring valid concerns over safety is ridiculous. I am not impressed and I would not recommend.

    The TOP OF THE FOOD-CHAIN care when it comes to assisted living. Not cheap, the person I was…read morevisiting was on the second floor and is paying (from her estate) about 20k a month, but absolutely the best. They keep these residents super busy and using their brains as much as possible.. Gorgeous facility, like stunning. The staff treat everyone like they are at the Ritz Carlton. They really appear to care and actually enjoy their jobs.

    Photos
    Traveling to China this week in Memory Care!
    Traveling to China this week in Memory Care!
    Residents' guests can dine with us anytime for free! Meal time is one of our highlights at the community.
    Residents' guests can dine with us anytime for free! Meal time is one of our highlights at the community.
    Celebrating National CNA Week!

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    Celebrating National CNA Week!
    Golden Road Assisted Living

    Golden Road Assisted Living

    4.6
    (10 reviews)
    3.2 mi

    While searching for an assisted living facility for a relative, I came across Golden Road Assisted…read moreLiving via Yelp, and gave them a call. I spoke to Mauricio (sp?) who spent a lot of time with me on the phone - going over options, explaining the differences between different types of facilities, listening to the particulars surrounding our relative's condition, letting us know what to watch out for in general. Golden Road is bit above our relative's budget but I really appreciated Mauricio's professionalism, candidness, and especially the time he took to share his knowledge with us -- even after knowing that we would be seeking something less expensive than Golden Road. Thank you so much Mauricio!

    Had no idea how to begin searching for an assisted living facility & was recommended by a friend so…read moreI called to check in. They're very prompt & helpful on requested information. Their knowledge base is very detailed and they communicate thoroughly and well which gives you the utmost confidence in their services. I then went to go check the place out and got to meet some of the helping hand & their presence and knowledge was definitely reassuring. Lots of love, compassion, & professionalism here. The place has an extremely quiet setting which is great for rest and peace; with a great surrounding neighborhood, you can totally feel how safe and secure the place is; very clean and organized. You couldn't expect a better environment and staff to help out with your loved one.

    Photos
    Golden Road Assisted Living Private Room
    Golden Road Assisted Living Private Room
    Golden Road Assisted Living
    Golden Road Assisted Living
    Golden Road Assisted Living Backyard Patio Area

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    Golden Road Assisted Living Backyard Patio Area
    The Oaks of Pasadena

    The Oaks of Pasadena

    4.8
    (6 reviews)
    3.1 mi

    I just moved my dad from Las Vegas to the Oaks. After searching various places, I immediately fell…read morein love with the Oaks. It's a beautiful place and the people who work there are angels. My dad loves his new place and appreciates how nice everyone is there. They take such good care of him. And yes, their food is pretty darn good at their restaurant! I often eat there with my dad and also enjoy talking to the other residents too. If you or your loved one are looking for a fabulous independent living environment, with some support (daily check ins, weekly cleaning, meals, etc), I highly recommend the Oaks! Ask for Steven and Luis to get a tour!

    My aunt recently moved out after being at The Oaks, collectively, for at least 4+years. The 5 stars…read moreare mainly due to Luis, the manager. He is so good with the residents (always made my aunt smile), was quick in his responses and was always willing to go the extra mile. The facility is 4 stars mainly because it's dated. And the food is 3.5 mainly because of the heavy-handed seasoning. Overall, the community is great. Thank you, staff, for all your hard work!

    Photos
    Restaurant-style dining at The Oaks of Pasadena featuring a daily complimentary breakfast for all residents
    Restaurant-style dining at The Oaks of Pasadena featuring a daily complimentary breakfast for all residents
    Private room at The Retreat, a cozy assisted living home managed by The Oaks of Pasadena.
    Private room at The Retreat, a cozy assisted living home managed by The Oaks of Pasadena.
    Full-size kitchens with all major appliances are provided in our1 and 2-bedroom apartments.  Studio apartments have kitchenettes.

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    Full-size kitchens with all major appliances are provided in our1 and 2-bedroom apartments. Studio apartments have kitchenettes.
    Monte Vista Grove Homes

    Monte Vista Grove Homes

    4.8
    (20 reviews)
    3.1 mi

    I never could get this place to call me back about getting a tour. I left multiple messages. I…read morealso called many, many times hoping to catch the director when they were on site. Often when I called during regular business hours, nobody even answered the front desk phone at all.

    My wife and I are independent-living residents on the MVGH campus where we have been for the last 6…read moreyears. Here at the Grove, we've had independent-living friends who've needed temporary assisted living or, with life changes, have moved permanently into such an arrangement in The Hearth (assisted living) or into The Ranch (memory care), or into a more intensive environment, Stewart Cottage. Having lived and worked in the Midwest and East Coast, before moving to SoCal, we're thoroughly familiar with all the options of care; it's clear to us that MVGH is one of the very best we've know. Our staff is dedicated, skilled, and kind. Rarely a day goes by without either my wife or I commenting on what a remarkable, gracious, place this. We know that whatever life brings our way, we will have friends, we will receive care, our needs will be met. If you have a family member in need of some specialized care, there is no better place than MVGH. Make a phone call today - your questions will be answered, and the needs of your loved one, or yourselves, will be skillfully assessed.

    Photos
    The Ranch House- Memory Care Residence Kitchen
    The Ranch House- Memory Care Residence Kitchen
    The Ranch House- Memory Care Residence
    The Ranch House- Memory Care Residence
    Wellness Center

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    Wellness Center
    Home Away Assisted Living

    Home Away Assisted Living

    5.0
    (4 reviews)
    2.2 mi

    Adriana and Zoly Kiss opened Home Away Assisted Living in San Gabriel a few years ago. We watch…read morethem planning and constructing a facility which is both homey and professionally at the same time. It will offer people who are moving into their next phase of life an opportunity to live in a comfortable family atmosphere. We have known the Kiss family for many years. Adriana took care of my mother-in-law for 10 years. We are deeply indebted to Adriana for her loving, kind and gentle care for my mother-in-law. She watched over her carefully for her health and safety. She cared for my mother-in-law in a way that a family member could not. Adriana genuinely likes people and cares deeply for the elderly. I can't think of any other place I would choose to go when I need care and assistance in my daily life. I recommend Adriana's care and Home Away Assisted Living to you without hesitation.

    Home Away My grandma…read morehas been living at Home Away Assisted Living for 2 years. Which means she was there before the pandemic hit. When it was allowed, I would regularly visit my grandma. The atmosphere is very warm and Adriana and her family are wonderful. There was a point where my grandma was in a larger facility which was awful because it wasn't clean, and you never knew which nurse you'd get (if you could find one). At Home Away it's just the opposite; My grandma's room, bathroom, and the entire home is kept spotless; and the communication is always with the same nurse, Adriana. It feels less like a 'facility' and more like a home. They've even got a little dog. My grandma loves having an animal companion! Adriana treats my grandma as if she was family. I feel like Adriana and her family are now a little extension of our own family. Adriana is dedicated to being patient, kind and caring to my grandma. She's proud of her business and wants her residents to have the best experience possible. Now that in person visits aren't allowed, Adriana is great with communication and has been helpful with getting my grandma on video calls. I feel secure knowing my gram is safe there during the COVID-19 pandemic. I would highly recommend Home Away Assisted Living to anyone looking for great care for their elderly loved ones.

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    Trinity Hills Estates - assistedliving - Updated August 2026

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