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    Trinity Hills Estates

    5.0 (2 reviews)
    Open 9:00 am - 5:00 pm

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    3 years ago

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    Amy W.

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    3 years ago

    Business owner information

    Photo of Amy W.

    Amy W.

    Helpful 2
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    Love this 1
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    Ask the Community - Trinity Hills Estates

    Hello, I trying to look for a memory care place for my mom. Do you accept SSI money? How much is your…

    Don't even bother coming here, they have the worst service and the manager is a POS

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    The Kensington Sierra Madre - Traveling to China this week in Memory Care!

    The Kensington Sierra Madre

    (27 reviews)

    Martha Reyes My wife Nancy moved into The Kensington on…read moreFebruary 18, 2026. The Lobby reception of 10 or more staff members was truly a great start to Nanc's new home adventure. There is where I met Martha Reyes. Martha reached out to introduce herself and let me know that she would be personally looking after Nancy. I visit The Kensington each day at breakfast, lunch and dinner to help feed Nancy and get a better understanding of what days are like there. To say the least, I continue to be impressed at the amazing level of care that Nancy and all the residents' experience. Of all the care-givers, Martha stands out not only with her level of dedication to all the resident but especially how she nurtures and comforts Nancy through these new tough times. Thank you Martha for being there and for the loving care you give Nancy each day. You now have a special place in my heart. Always Dennis

    Not all that glitters is gold…read more I interviewed here and watched staff perform a three-person manual lift for a restroom transfer--something that should be done with a rolling commode, not three people straining with backs bent to keep a resident from falling. This is not a safe lift technique for staff or residents. Especially those who may be fall risks or wheelchair bound - as this resident was. Turns out transfers are routinely done in this unsafe manner because the 25-resident memory unit has only one rolling commode for the whole unit. One. Thats shameful. When this was brought to Director-level management, there was apparently no interest in the resident's care plan or in finding out why the unit wasn't properly equipped. The Director was only interested in finding out who disclosed the information. For a facility charging up to $40,000 a month, this level of basic equipment shortage is unacceptable. And the witch-hunting behavior of management towards nursing staff who bring valid concerns over safety is ridiculous. I am not impressed and I would not recommend.

    Golden Road Assisted Living - Golden Road Assisted Living Semi-Private Room

    Golden Road Assisted Living

    (10 reviews)

    While searching for an assisted living facility for a relative, I came across Golden Road Assisted…read moreLiving via Yelp, and gave them a call. I spoke to Mauricio (sp?) who spent a lot of time with me on the phone - going over options, explaining the differences between different types of facilities, listening to the particulars surrounding our relative's condition, letting us know what to watch out for in general. Golden Road is bit above our relative's budget but I really appreciated Mauricio's professionalism, candidness, and especially the time he took to share his knowledge with us -- even after knowing that we would be seeking something less expensive than Golden Road. Thank you so much Mauricio!

    Had no idea how to begin searching for an assisted living facility & was recommended by a friend so…read moreI called to check in. They're very prompt & helpful on requested information. Their knowledge base is very detailed and they communicate thoroughly and well which gives you the utmost confidence in their services. I then went to go check the place out and got to meet some of the helping hand & their presence and knowledge was definitely reassuring. Lots of love, compassion, & professionalism here. The place has an extremely quiet setting which is great for rest and peace; with a great surrounding neighborhood, you can totally feel how safe and secure the place is; very clean and organized. You couldn't expect a better environment and staff to help out with your loved one.

    Monterey Park Convalescent Hospital

    Monterey Park Convalescent Hospital

    (52 reviews)

    A Heartfelt Thank You to an Amazing Healthcare Team at the Monterey Park Convalescent Hospital…read more Our family is deeply grateful for the care my father-in-law received at the Monterey Park Convalescent Hospital when he suffered from a stroke. It was a challenging time for us, but the warmth and dedication of the staff made all the difference. We found them on Medicare.gov with 5 stars rating and they definitely deserve this rating. They also have multilingual staff on board which was very helpful for my father-in-law. Starting from the administrative staff (Veronica, Leticia), and Social Worker (Ms. Bi) were very responsive to our calls, very knowledgeable and informative, resourceful accommodating, and always ready to help. The nurses (Sarah, Daisy, Vicky, Socorro, Angela, Fei, Jessica, Agnes, Elia, Mel, Daniel, Rose, Divine, Zenny, Hannah, and several others); nursing assistants (Maria, Alex, Moses, Gloria, Lupe, Juan, Linda, Yolanda, Vilente, Maple and several others); physical therapists (Rowena, Sue, Rosa, and several others); nutritionist (Norma and staff) were all highly skilled but also incredibly kind and loving, patient, and accommodating. They worked as a team and tirelessly helped my dad 24/7. Every aspect of his care was handled with compassion and professionalism. From medicine feeding, incontinence changes, careful bathing, to well-prepared and personalized meals assessed by the oral therapist and nutritionist, and laundry cleaning, they took good care of him. They also kept us informed every step of the way, providing timely updates on his condition. Beyond medical care, they also created a warm, welcoming environment. The facility was kept cleaned and well maintained, and they thoughtfully decorated the place for every holidays making it felt like home. In addition to medical services, they create a warm, welcoming environment. The facility is kept clean and well maintained, they are decorated for the holidays and with caring staff, it makes it feel like home. We truly appreciate everything the whole team has done for my father-in-law. Their dedication and kindness will always be remembered. Thank you! ===== 衷心感謝蒙特利公園復健醫院優秀的醫療團隊。 我們全家非常感謝我父親中風時在蒙特利公園復健醫院所得到的照護。 這對我們來說是一個充滿挑戰的時期,但工作人員的熱情和奉獻精神讓一切變得不同。 我們在 Medicare.gov 上發現他們的評級為 5 星,而且他們提供中文服務。這對我岳父來說很有幫助。他們絕對值得這個評級。 從行政人員(Veronica 、Leticia, )和社工(畢女士)開始,他們對我們的電話反應非常積極,資訊及資源豐富完整,樂於助人,隨時準備提供幫助。 護士們(Sarah, Daisy, Vicky, Socorro, Angela, Fei, Jessica, Agnes, Elia, Mel, Daniel, Rose, Divine, Zenny, Hannah, 和其他幾位等等); 護理助理(Maria、Alex、Moses、Gloria、Lupe、Juan、Linda、Yolanda、Vilente、Maple 等等); 物理治療師(Rowena、Sue、Rosa 和其他幾位); 營養師(諾瑪和工作人員)技術精湛,但也非常友善、有愛心、耐心和包容。 他們作為一個團隊工作,不知疲倦地幫助我父親 24/7。 他們提供護理的每個方面都充滿同情心和專業精神。 從藥物餵食、換尿布、仔細洗澡,到口腔治療師和營養師評估的精心準備和個性化的膳食,以及洗衣服務,他們都很仔細的照顧他。也讓我們隨時了解他的每一步情況,及時更新他的病情。 除了醫療服務之外,他們還創造了溫暖、溫馨的環境。設施保持清潔且維護良好,他們為假期精心裝飾,加上富有愛心的醫護人員,給人如家的感覺。 我們衷心感謝整個團隊為我父親所做的一切。他們的奉獻和善良將永遠被銘記。 謝謝!

    My grandma had stayed there 2 times and here is the experience:…read more The first time: Grandma said that they wheel you into the shower, strip you of your clothes then spray you with a hose like a dog. Then they leave you soaking wet to get clothes. Imagine how cold that is. The last time: Grandma's condition got worse and was transferred here from the ER. She couldn't move, so they had to turn her every few hours. After a few days, they called to say "you gotta take her back to where she came from. she isn't like this the last time she was here and she is too much work. wherever she was before, take her back now." I said she had been home but now she needs professional help since she is still on IV and we don't know how to do that. Few days after that initial call, we got a call on a Sunday night and they said she stopped breathing. I said what? The lady on the phone said she stopped breathing and now we sent her to the ER. When I saw the ER doctor, he said "her condition wasn't that bad to a point that she would die. something happened at the nursing home". I was there when she woke up from the coma, and she was in such terror like she woke up from a terrible nightmare like the end of the world. I don't have to be there and I know exactly what happened.

    Unique Hospice and Palliative Care

    Unique Hospice and Palliative Care

    (37 reviews)

    I have used a couple other hospice companies with other family members. Unique Hospice stands out…read morethe best from my first call to Vanessa made me feel very comfortable and I knew right away. I made the right decision from the first visit with Ness was absolutely wonderful when I saw her how she treated my loved one as family and the compassion she had for her Jen was awesome also. Joyce the social worker always checked in and made sure we were doing OK but also checked in with our loved one that was dying of cancer these women are a great team. They made my loved one feel very comfortable and felt like family. We were treated the same. I would highly recommend this company to anyone that's going through the tough time of losing a loved one

    Recently had a family member placed under hospice care with this company. It was a new experience,…read moreso didn't really know what to expect. For the most part things went well, when we needed items to be replenished they did so with a bit of pushback at times but we received them promptly nonetheless. The care from the home health aide and LVN were for the most part great, no complaints there! Thorough and helpful by nature. One concern was the RN that made it a habit on more then one occasion to have my family member clean out their own ostomy bag even though my family member was bed bound and would not be able to properly clean their hands afterwards. I will be reporting said nurse to the appropriate agency. Only other disappointment was after my family members passing, no real attempt was made by their counselor or staff to help with the grieving process which seemed like such a harsh disconnection.

    Trinity Hills Estates - assistedliving - Updated May 2026

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