I never could get this place to call me back about getting a tour. I left multiple messages. I…read morealso called many, many times hoping to catch the director when they were on site. Often when I called during regular business hours, nobody even answered the front desk phone at all.

My wife and I are independent-living residents on the MVGH campus where we have been for the last 6…read moreyears. Here at the Grove, we've had independent-living friends who've needed temporary assisted living or, with life changes, have moved permanently into such an arrangement in The Hearth (assisted living) or into The Ranch (memory care), or into a more intensive environment, Stewart Cottage. Having lived and worked in the Midwest and East Coast, before moving to SoCal, we're thoroughly familiar with all the options of care; it's clear to us that MVGH is one of the very best we've know. Our staff is dedicated, skilled, and kind. Rarely a day goes by without either my wife or I commenting on what a remarkable, gracious, place this. We know that whatever life brings our way, we will have friends, we will receive care, our needs will be met. If you have a family member in need of some specialized care, there is no better place than MVGH. Make a phone call today - your questions will be answered, and the needs of your loved one, or yourselves, will be skillfully assessed.

Not all that glitters is gold…read more I interviewed here and watched staff perform a three-person manual lift for a restroom transfer--something that should be done with a rolling commode, not three people straining with backs bent to keep a resident from falling. This is not a safe lift technique for staff or residents. Especially those who may be fall risks or wheelchair bound - as this resident was. Turns out transfers are routinely done in this unsafe manner because the 25-resident memory unit has only one rolling commode for the whole unit. One. Thats shameful. When this was brought to Director-level management, there was apparently no interest in the resident's care plan or in finding out why the unit wasn't properly equipped. The Director was only interested in finding out who disclosed the information. For a facility charging up to $40,000 a month, this level of basic equipment shortage is unacceptable. And the witch-hunting behavior of management towards nursing staff who bring valid concerns over safety is ridiculous. I am not impressed and I would not recommend.

The TOP OF THE FOOD-CHAIN care when it comes to assisted living. Not cheap, the person I was…read morevisiting was on the second floor and is paying (from her estate) about 20k a month, but absolutely the best. They keep these residents super busy and using their brains as much as possible.. Gorgeous facility, like stunning. The staff treat everyone like they are at the Ritz Carlton. They really appear to care and actually enjoy their jobs.

While searching for an assisted living facility for a relative, I came across Golden Road Assisted…read moreLiving via Yelp, and gave them a call. I spoke to Mauricio (sp?) who spent a lot of time with me on the phone - going over options, explaining the differences between different types of facilities, listening to the particulars surrounding our relative's condition, letting us know what to watch out for in general. Golden Road is bit above our relative's budget but I really appreciated Mauricio's professionalism, candidness, and especially the time he took to share his knowledge with us -- even after knowing that we would be seeking something less expensive than Golden Road. Thank you so much Mauricio!

Had no idea how to begin searching for an assisted living facility & was recommended by a friend so…read moreI called to check in. They're very prompt & helpful on requested information. Their knowledge base is very detailed and they communicate thoroughly and well which gives you the utmost confidence in their services. I then went to go check the place out and got to meet some of the helping hand & their presence and knowledge was definitely reassuring. Lots of love, compassion, & professionalism here. The place has an extremely quiet setting which is great for rest and peace; with a great surrounding neighborhood, you can totally feel how safe and secure the place is; very clean and organized. You couldn't expect a better environment and staff to help out with your loved one.

Toured the property last week and was amazed how beautiful and friendly the property and staff are…read more And the food was so delicious! Definitely a wonderful place to visit loved ones in need of memory care! Tony Caracoza

Silverado Alhambra goes above and beyond for there residence…read more We had a very successful networking event adding additional resources to this amazing community. Jadelyn and Rochelle genuinely care about the quality they provide and we are so grateful

I came here today to visit my mother. She has been staying here for about 6 months. I'm always…read morecontent and happy with the professionalism of the staff here when I visit. My mother has dementia and the staff are very patient and understanding with her situation. I'm very grateful to have found this place because our main concern was to make sure our mother was treated with care and patience.

From the owner: For your loved one. A home away from home. We respect and take care of your elderly family member…read moreto make sure they are always comfortable and enjoying their time at their Evergreen Oaks home away from home.

Carry Care Medical Transport has had a great experience working with Jaimy (Social Worker) at…read moreMayflower. Very responsive, organized, and easy to coordinate with. We appreciate the support.

I'm so blessed to have my 94 year old mom residing here. It was the most difficult decision to…read moreplace her in an assisted living facility. Mom resided with my family for over two decades. As her dementia and alzheiner's has progressively worsened and needed 24/7 care. I had a meeting with her physician who recommended and assisted getting mom placed here. It's been over three months since she began residing with Mayflower. I'm estatic with the care, procedures, documentation and treatment she receives from the entire staff. In addition, the cleanliness of the facility is outstanding. Visiting hours for guests are flexible with appointments made within a few days notice and family is allowed to take her out for the day outings - with approval of their physician. I just had a 3 month review with her social worker and she informed me that mom saw a dentist, optometrist in addition, to receiving a flu & covid booster shot. The facility also has activities like game activities, physical therapy, dancing and even threw a Halloween costume luncheon - which mom couldn't stop raving about. If you're considering care of a loved one - I would highly recommend Mayflower Care Center.

Horrible place. Old Asian "nurse" that works over night. Disrespectful…read more They do the bare minimum, if even that PS I can almost guarantee all these "5 Star" reviews are fake. Funny how it's either 5 stars or 1 star lol think about it

My Mother has been at Sunset Manor in El Monte since November 2023. I am there almost every day…read morewith her, and I see firsthand their daily activities. My mother is 92 years old and not the perfect patient. The kitchen has adjusted her meals, the RNs/LVNs, DNAs, RNAs, Social Workers, Physical Therapists, Finance Office, Laundry dept, cleaning crew, maintenance staff and Management (sorry if I miss anyone) this staff has been so nice and helpful regarding my mother's every needs. They always keep the family, me and my sister, informed. In fact, my mothers' roommate (patient) told me that she never wants to leave the Manor. She loves staying at the Manor because everyone there are so very nice with her and tends to her needs. I give Suset Manor and all who work there: 5 stars *****. :)

MPC staff provide exceptional care with genuine kindness, compassion and professionalism. Everyone…read moreon their team shows up ready to serve with angelic precision - special shout out to Bi, Gloria, Maria, Gladys, Lupe and José. You all represent well and bring much needed peace of mind/heart during a trying moment. THANK YOU!

I would not recommend this convalescent hospital to families caring for loved ones with dementia or…read moreAlzheimer's disease. My father stayed at this facility for approximately one month, and during that time it became clear that the staff lacked sufficient training and experience in managing patients with dementia-related behaviors, particularly sundown syndrome. On one occasion, I received a phone call at 1:00 a.m. asking me to come to the facility because my father was awake, talking, and bothering the nursing staff. About two weeks later, I received another call at 5:00 a.m. with the same request. During that call, I was told that if I did not come in, they would transfer my father to another facility. As a family member, I understand that caring for dementia patients can be challenging, but these behaviors are common symptoms of the disease and should be expected in a facility that accepts patients with dementia and Alzheimer's. It was concerning to feel pressured to come in during the middle of the night because the staff could not adequately manage his condition. My disappointment continued after my father's discharge. The discharge coordinator, Ms. Wang, informed us that she would submit the paperwork to begin the IHSS (In-Home Supportive Services) application process on our behalf and told us we should receive documentation within one to one-and-a-half weeks. After 1.5 weeks passed without receiving anything, I contacted her and was told she would look into it. When another 1.5 weeks went by with no update, I personally visited the IHSS office to check on the status of my father's application. To my shock, I was informed that no application had ever been started. As a result, we lost three valuable weeks waiting for a process that had never been initiated. Had we been told the truth from the beginning, I could have submitted the application myself and avoided the delay. Families caring for elderly loved ones already have enough stress without being given inaccurate information that affects important support services. Overall, my experience was extremely disappointing. The facility demonstrated a lack of preparedness for dementia patients and failed to follow through on important discharge-related responsibilities. I hope management takes steps to improve staff training and communication so that other families do not experience similar issues.