Toured the property last week and was amazed how beautiful and friendly the property and staff are…read more And the food was so delicious! Definitely a wonderful place to visit loved ones in need of memory care! Tony Caracoza

Silverado Alhambra goes above and beyond for there residence…read more We had a very successful networking event adding additional resources to this amazing community. Jadelyn and Rochelle genuinely care about the quality they provide and we are so grateful

Management is horrible! I continuously receive different information and never given a straight…read moreanswer. My brother and sister do not provide medical reports from Dr's visits nor give info. My Mom has dementia, doesn't eat good at all nor drinks enough water and it seems like this facility is only waiting for Mom to die so that they have another room to rent. I've asked management for a call back but never have received. Facility is definitely under staffed!

Caring caregivers, Active community. Responsive to residents and family's needs. Thank you, RPOK.read more

Place has such home environment doesn't feel like an assisted living,everyone I interacted with was…read moreso welcoming and helpful. their residents look so happy and healthy.

Completed a tour recently and had lunch at this community. I have only visited a few communities…read morebut I can honestly say this is the best place I have seen. The staff are friendly and the food is amazing. I had dinner here for a Thanksgiving event and met the team. I would 100% consider this as an option for any seniors looking to have a social environment with great people.

While searching for an assisted living facility for a relative, I came across Golden Road Assisted…read moreLiving via Yelp, and gave them a call. I spoke to Mauricio (sp?) who spent a lot of time with me on the phone - going over options, explaining the differences between different types of facilities, listening to the particulars surrounding our relative's condition, letting us know what to watch out for in general. Golden Road is bit above our relative's budget but I really appreciated Mauricio's professionalism, candidness, and especially the time he took to share his knowledge with us -- even after knowing that we would be seeking something less expensive than Golden Road. Thank you so much Mauricio!

Had no idea how to begin searching for an assisted living facility & was recommended by a friend so…read moreI called to check in. They're very prompt & helpful on requested information. Their knowledge base is very detailed and they communicate thoroughly and well which gives you the utmost confidence in their services. I then went to go check the place out and got to meet some of the helping hand & their presence and knowledge was definitely reassuring. Lots of love, compassion, & professionalism here. The place has an extremely quiet setting which is great for rest and peace; with a great surrounding neighborhood, you can totally feel how safe and secure the place is; very clean and organized. You couldn't expect a better environment and staff to help out with your loved one.

I want to thank the team of Royal Vista! They took great care of my grand father and help him to…read morerehab quickly to go back home! Love the location and the environment! It's surrounded by so many nice restaurants which's a big plus since we can all eat well while visiting grandpa!

Very disappointing experience with Royal Vista Care. Based on my personal experience, patient care…read morewas far below expectations. Bathing was not consistently provided as promised--sometimes patients were only wiped down. At night, when diaper changes or medication were needed, staff sometimes took over 2 hours to respond. Wound care was also inconsistent, and supplies were not always replaced in time. What upset us most was being told that insurance reimbursement could be applied for, but the actual situation turned out very differently, which felt misleading and disappointing. I would strongly recommend families carefully monitor the care being provided before making a decision. Another very upsetting experience was that some of my clothes, including both new and older items, went missing during my stay. I reported it, but there was no apology, compensation, or proper follow-up. Even after I left, I never received any response regarding the issue. The lack of accountability and communication was extremely disappointing.

Dealing with Virgina (older Filipino lady) to do an intake is the biggest waste of time. She is so…read moreunprofessional and sloppy, it is very frustrating corresponding back and forth with her when she goes out of town so often for "family emergencies", and is the main point of contact for intake. My mother is an Air Force vet that has frontotemporal dementia. She is 63, which is a little early to be experiencing this. I went on a tour of this facility back in January, so this has been a very slow process. I told Virgina my mothers age the day of the tour where she wrote it down, as well as other details such as the current facility my mother is at. I was concerned when I would call back to check on the process that she would ask me the same questions over and over, as if Virgina is suffering from dementia herself. She has been making false promises since February when she verbally told me my mother was approved to move in the first week of march. The first week rolled around and I didn't hear anything from Virgina, so i called her direct cell where i have been getting sent to voicemail ever since because she apparently has been having back to back family emergencies or events where she goes out of town (lol). She will send you to voicemail, then ask to call back later through text. I guess this facility was rieed of my checking on the status of the placement because they finally determined today after months of deliberation that my mother is suddenly "too young". This was already after Virginia said she would be moving within a week. They knew my mother's age months ago, it seems as if they are just lazy and want to pick and choose who to care for. Glad they showed their true colors before I sent the person I love the most in the world here... if anyone can suggest facilities that are diverse and have caring staff (as my mother is black), I would be totally open to suggestions because I am starting from square one again.

Jasmine Terrace was Mom's home for the last 10 years. We could not have asked for a better home…read morefor Mom. She had good and bad days, and the Jasmine staff insured she had the proper care for all her needs. We first met with Lori who exudes calm sensitivity. The care staff led by Rocio and Carla stayed. on top of her medical needs and guided us through. The kitchen insured Mom received her favorites. The facility is very well maintained, always clean and fresh. The courtyard is a treasure. Thank you Virginia for leading such an outstanding team!

Evelyn has been so helpful for my father in dealing with my mother's Alzheimer's. My mom is…read morecombative and Evelyn handles it with grace and patience.

This organization is incredibly responsive and helpful, even when not able to directly support our…read morerequest for my 87 year old mom who tested positive for Covid 9 days ago and needed home assistance. Becky was amazing, simply by going the distance of giving a reference for another company along with the phone number of the office as well as the owner's cell phone. When my mom is no longer positive, we will definitely call back and make arrangements for assistance with this company. Definitely recommend them.

Adriana and Zoly Kiss opened Home Away Assisted Living in San Gabriel a few years ago. We watch…read morethem planning and constructing a facility which is both homey and professionally at the same time. It will offer people who are moving into their next phase of life an opportunity to live in a comfortable family atmosphere. We have known the Kiss family for many years. Adriana took care of my mother-in-law for 10 years. We are deeply indebted to Adriana for her loving, kind and gentle care for my mother-in-law. She watched over her carefully for her health and safety. She cared for my mother-in-law in a way that a family member could not. Adriana genuinely likes people and cares deeply for the elderly. I can't think of any other place I would choose to go when I need care and assistance in my daily life. I recommend Adriana's care and Home Away Assisted Living to you without hesitation.

Home Away My grandma…read morehas been living at Home Away Assisted Living for 2 years. Which means she was there before the pandemic hit. When it was allowed, I would regularly visit my grandma. The atmosphere is very warm and Adriana and her family are wonderful. There was a point where my grandma was in a larger facility which was awful because it wasn't clean, and you never knew which nurse you'd get (if you could find one). At Home Away it's just the opposite; My grandma's room, bathroom, and the entire home is kept spotless; and the communication is always with the same nurse, Adriana. It feels less like a 'facility' and more like a home. They've even got a little dog. My grandma loves having an animal companion! Adriana treats my grandma as if she was family. I feel like Adriana and her family are now a little extension of our own family. Adriana is dedicated to being patient, kind and caring to my grandma. She's proud of her business and wants her residents to have the best experience possible. Now that in person visits aren't allowed, Adriana is great with communication and has been helpful with getting my grandma on video calls. I feel secure knowing my gram is safe there during the COVID-19 pandemic. I would highly recommend Home Away Assisted Living to anyone looking for great care for their elderly loved ones.

My mother and I went on a facility tour at Trinity Hills and were so impressed with not only the…read morebeautiful facilities but the staff as well. The staff was so lovely and accommodating and as we walked around I noticed that they had at least twice as many staff as I've seen at the other places we've explored. It really made me feel reassured that my family member would be very well taken care of. My mom was also very pleased with the idea of having her own room, and since she loves to garden in her free time, the nurses assured her that she was more than welcome to get her hands dirty if she wanted to. I really wanted to find a place where my mom can feel at ease and happy but where she can still be looked after, especially in an emergency. I think we've found the perfect place.

We were very happy having my sister live in Trinity Hills Estates for the 10 months she was there…read more The house is lovely and very clean and located on a beautiful residential street. My sister had a beautiful big room with all of her things in it including her desk, computer, TV and DVD player, large bookshelves, and pictures on the walls. It really felt like her own apartment. She was unable to walk and was moved from her wheel chair to her bed in a hydraulic lift. The staff were warm and loving and always ready to do whatever she wished. She liked to do things on schedule so they helped her to set up a daily plan. Every member of the staff was friendly, patient, and kind. They listened to her requests and and appreciated her humor and wit. She enjoyed the home cooked food that was prepared for her and the other residents. And, in good weather often was taken outside to eat lunch or look at the beautiful, quiet garden. When she was first there she joined in exercises every day after breakfast. Our family visited her often and on occasion would take her out to the gazebo in the garden for an ice cream treat or special lunch. We enjoyed having Vanessa celebrate all the holidays in a big way. We had the Easter Bunny visit, visiting musicians, Fourth of July Flags, and Treats for Halloween. We all were very pleased with everything and everyone there. We were fortunate indeed to have found such a wonderful place for my sister to live out her last days. I heartily recommend this very special Board and Care home.

OMG! I just love the staff here. So polite and caring for my nana. I have never seen her this happy…read moresince before her stroke