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    Regency Park Oak Knoll

    4.6 (12 reviews)
    Open Open 24 hours

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    9 years ago

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    8 months ago

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    3 years ago

    Caring caregivers, Active community. Responsive to residents and family's needs. Thank you, RPOK.

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    10 years ago

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    Review Highlights - Regency Park Oak Knoll

    . Specific employees often go beyond their stated duties and are respectful and compassionate toward each resident

    Mentioned in 3 reviews

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    Jasmin Terrace at El Molino - How the fuck am I supposed to get in my car Jasmin Terrace?!????

    Jasmin Terrace at El Molino

    4.0(16 reviews)
    0.1 mi

    Dealing with Virgina (older Filipino lady) to do an intake is the biggest waste of time. She is so…read moreunprofessional and sloppy, it is very frustrating corresponding back and forth with her when she goes out of town so often for "family emergencies", and is the main point of contact for intake. My mother is an Air Force vet that has frontotemporal dementia. She is 63, which is a little early to be experiencing this. I went on a tour of this facility back in January, so this has been a very slow process. I told Virgina my mothers age the day of the tour where she wrote it down, as well as other details such as the current facility my mother is at. I was concerned when I would call back to check on the process that she would ask me the same questions over and over, as if Virgina is suffering from dementia herself. She has been making false promises since February when she verbally told me my mother was approved to move in the first week of march. The first week rolled around and I didn't hear anything from Virgina, so i called her direct cell where i have been getting sent to voicemail ever since because she apparently has been having back to back family emergencies or events where she goes out of town (lol). She will send you to voicemail, then ask to call back later through text. I guess this facility was rieed of my checking on the status of the placement because they finally determined today after months of deliberation that my mother is suddenly "too young". This was already after Virginia said she would be moving within a week. They knew my mother's age months ago, it seems as if they are just lazy and want to pick and choose who to care for. Glad they showed their true colors before I sent the person I love the most in the world here... if anyone can suggest facilities that are diverse and have caring staff (as my mother is black), I would be totally open to suggestions because I am starting from square one again.

    Jasmine Terrace was Mom's home for the last 10 years. We could not have asked for a better home…read morefor Mom. She had good and bad days, and the Jasmine staff insured she had the proper care for all her needs. We first met with Lori who exudes calm sensitivity. The care staff led by Rocio and Carla stayed. on top of her medical needs and guided us through. The kitchen insured Mom received her favorites. The facility is very well maintained, always clean and fresh. The courtyard is a treasure. Thank you Virginia for leading such an outstanding team!

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    Jasmin Terrace at El Molino
    Jasmin Terrace at El Molino
    Jasmin Terrace at El Molino - Outside water fountain

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    Outside water fountain

    Senior Helpers

    Senior Helpers

    5.0(5 reviews)
    6.3 mi

    I cannot express enough gratitude to John and his incredible team at Senior Helpers. During a…read moredifficult time for my family, when we were struggling to afford home care for my dad, John went above and beyond to find a solution that worked for us. Our budget was tight, but John took the time to guide us through the options available, helping us secure free home care for my dad through his partnerships. His company might have been the only place where they can help to get free homecare set up once you have a Medi-Cal card! Most other places that we have called do not take Medi-Cal at all. His deep knowledge of resources and willingness to assist families in need truly sets him apart. Senior Helpers offers a variety of programs to help offset the costs of home care, making it possible for families like mine to receive quality care without financial strain. Thanks to John and his dedicated staff, my dad is now receiving excellent home care from their amazing caregivers. The caregivers have been compassionate, patient, and truly attentive to his needs. They treat him with dignity and respect, providing not only essential care but also companionship that has greatly improved his well-being. Their professionalism, kindness, and commitment to helping seniors get the care they deserve are unmatched. If you are looking for compassionate, reliable, and knowledgeable home care services, I highly recommend talking to John and his Senior Helpers team. They truly care about the families they serve, and I am forever grateful for their support during our toughest times!

    I was hesitant to write a review because this relates to my personal life and I usually deter from…read morewriting anything personal online. However, I truly believe that they deserved a review so here I am writing a review for them! I needed a caregiver for my grandma due to several reasons: transportation to doctor's appointment on weekdays, to help her with whatever she needed when I or my mom wasn't around, and to alleviate some stress from my mom. I was hesitant at first as I was reluctant to trust a stranger to help my grandma who I truly care for. However, I needed someone to be there when I or my mom wasn't present so I decided to give it a try. I initially called many different agencies and decided to go with Senior Helpers due to their professionalism, care, and being honest. John, the owner of Senior Helpers, scheduled an in-home assessment and asked thorough questions regarding the condition of my grandma and what her needs were. After going through the assessment, I was pleasantly surprised with the process. We connected on a personal level too as he told me a little bit about his mother. You can see how genuine he was towards me, my mom, and my grandma. He followed up with me after the assessment and after some deep thinking,I decided to go with Senior Helpers. John made the process easy and fast for me. He designated a caregiver right away for my grandma with a set schedule that we agreed upon. Caregiver was always prompt on time and updated me with everything that I asked for. John, followed up with me separately to ensure my mom, grandma, and I were satisfied with their service. Initially, I was reluctant to give this a try, but I'm extremely happy that I did as my grandma was able to connect with her caregiver on a personal level and also got to trust the caregiver. I am thankful and grateful to have found an agency that truly cares for my family rather than just having the mindset of getting clients. I am beyond satisfied with their services so far. Once again, thank you John and your team for helping us out!

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    Senior Helpers
    Senior Helpers
    Senior Helpers

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    Regency Park Oak Knoll - memorycare - Updated July 2026

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