Not all that glitters is gold…read more I interviewed here and watched staff perform a three-person manual lift for a restroom transfer--something that should be done with a rolling commode, not three people straining with backs bent to keep a resident from falling. This is not a safe lift technique for staff or residents. Especially those who may be fall risks or wheelchair bound - as this resident was. Turns out transfers are routinely done in this unsafe manner because the 25-resident memory unit has only one rolling commode for the whole unit. One. Thats shameful. When this was brought to Director-level management, there was apparently no interest in the resident's care plan or in finding out why the unit wasn't properly equipped. The Director was only interested in finding out who disclosed the information. For a facility charging up to $40,000 a month, this level of basic equipment shortage is unacceptable. And the witch-hunting behavior of management towards nursing staff who bring valid concerns over safety is ridiculous. I am not impressed and I would not recommend.

The TOP OF THE FOOD-CHAIN care when it comes to assisted living. Not cheap, the person I was…read morevisiting was on the second floor and is paying (from her estate) about 20k a month, but absolutely the best. They keep these residents super busy and using their brains as much as possible.. Gorgeous facility, like stunning. The staff treat everyone like they are at the Ritz Carlton. They really appear to care and actually enjoy their jobs.

The British Home is an absolute gem. We love it, my uncle loves living there, and we are so…read morethankful we found them. I'm honestly surprised this place doesn't have more reviews, but I guess that makes sense that the residents probably aren't on Yelp! From the very first meeting, I knew British Home was the one for my uncle- unlike other places where they ignored him or treated him like he couldn't think for himself simply because he's deaf- the staff at the British Home were compassionate and friendly and made efforts to figure out how to communicate with him directly. He's lived there 10 months or more now and we just love the entire staff. We have so much peace of mind knowing he lives there. He originally started off in one of the more independent rooms but when they noticed he needed lots of prompting, they moved him into the building where a nurse is present. He still has his independence too but they also keep a closer eye on him which I appreciate due to his medical conditions. They have a very full calendar of activities. I believe there are 2-4 activities every day except for Sundays, including two different exercise classes, art classes and more. They also do regular outings that the residents can sign up for. I've joined him for exercises classes (always lots of participants) and lunch a few times, and the residents and the staff have all been very nice. The staff is also very proactive in communicating with me if my uncle needs something - like more socks, more shoes, etc. I don't know if they do this for everyone, but they have taken him to get his eyes checked and get new glasses, and he's got an appointment to see the dentist next week. He's also signed up for SCAN and there's a nurse practitioner that comes to the facility regularly to check in on the residents. The dining room is very sizable and it always appears full and lively during mealtimes. They also have a salon where they offer regular hair cuts, shaves etc I believe once per week or twice per month. They have raised garden beds that the residents can work on, if interested. Wr first toured the place in December and it was decorated beautifully for Christmas. It's always decorated very nicely all year round for any seasonal holidays. The outside is very spacious. There's a huge lawn and many areas to sit outside. The home hosts many events. They host regular event nights for only the residents. They just had one last week that I believe was themed by a certain decade (like 50s). A month and a half ago, they had a casino night that was opened up for family and friends. Early in the summertime, they have their annual British home festival event which is opened up to the whole community- it was all things British and lots of fun. They also offer quarterly lunches/brunches for family and friends to join the residents. Other than that, they've always been very welcoming anytime I come to visit whether during the weekend or mid week. From what I can tell, any openings are filled very quickly. As soon as someone tours the place, they can see how amazing it is. We've run into people touring the facility at times and they'll tell us how nice they think it is. The rates are very affordable (well, for California). I toured a few places and the British Home was less expensive than the others, while offering more compassion and care, more independence, and more activities. I HIGHLY recommend the British Home.

Beautiful place!!!! Love the staff,!!!!!!!!!!…read moreEvery time I stop in everyone is so helpful

Love working with Melanie she's a caring administrator always looking out for the residents!read more

Upon my arrival to Evergreen Cottage, I found the front porch to be such a cute and welcoming area…read moreto sit and chat. I was referred to Cottage by a relative. After meeting with the staff and the admin, I felt confident that my loved one was in good hands. They work together with hospice to insure that quality care is given. I really like the inviting feeling that I get every-time I go to visit. How they relay info to me and show me all the positives of my relative is so reassuring. I'm thankful to have them in our lives.

I never could get this place to call me back about getting a tour. I left multiple messages. I…read morealso called many, many times hoping to catch the director when they were on site. Often when I called during regular business hours, nobody even answered the front desk phone at all.

My wife and I are independent-living residents on the MVGH campus where we have been for the last 6…read moreyears. Here at the Grove, we've had independent-living friends who've needed temporary assisted living or, with life changes, have moved permanently into such an arrangement in The Hearth (assisted living) or into The Ranch (memory care), or into a more intensive environment, Stewart Cottage. Having lived and worked in the Midwest and East Coast, before moving to SoCal, we're thoroughly familiar with all the options of care; it's clear to us that MVGH is one of the very best we've know. Our staff is dedicated, skilled, and kind. Rarely a day goes by without either my wife or I commenting on what a remarkable, gracious, place this. We know that whatever life brings our way, we will have friends, we will receive care, our needs will be met. If you have a family member in need of some specialized care, there is no better place than MVGH. Make a phone call today - your questions will be answered, and the needs of your loved one, or yourselves, will be skillfully assessed.

We are so happy we chose the Terraces at Park Marino for my father. All the staff members treat the…read moreresidents with warmth and respect. They are lighthearted and playful as well, all of which contributes to a very homey and welcoming community. The outdoor space looking out at the San Gabriel Mountains is fantastic, as are the wide range of activities available to the residents. My father especially enjoys Social Cafe, a current events discussion lead by Sam Baum, the Community Relations Director. We were supported the along the whole move-in process, making a sometimes difficult transition easier. When challenges and questions arose, someone was always there to get our questions answered and to calm our fears. Upon move in, there was a concerted effort by everyone to help my dad integrate into the community. Now, eight months later, I see the staff jokes around with him, people greet him in the hallways, and get to meet his new friends. Despite the challenges of covid, the Community Director and staff have worked so hard to include families in activites and to maintain a safe and welcoming environment for visiting. We recently attended a holiday celebration with food and live music. It was lovely. Like others have commented, we knew after our first visit that this was going to be a good fit for my father. Sam makes it easy to see that the Terraces at Park Marino is different from other facilities, he and the staff making the place really feel like home.

Watching the news and fires right now and the staff and evacuation plan was magnificent!!!! Great…read moreteamwork . The world was watching and they did a excellent job on evacuating those patients. 1st responders need to be recognized

Henrietta's Leven Oaks is an amazing assisted living/retirement home. From the very start we were…read moreimpressed with the way the facility looked and felt. It was very important for us to find a place that felt like home for our mom. Nikkiann & Beatrice helped make the transition from home to the facility comfortable for both our family and our mom. They always had a smile on their face and for the first month would report to us regularly on a weekly basis on how our mom was doing. This brought us peace of mind and made us feel we made the right decision. Sharon and the caregivers were highly qualified to care for patients with different needs like our mom who had dementia, Parkinson's, diabetes and history of TIAs. We are so grateful for their unconditional care and love they showed to our mom and the whole family. Our family highly recommends Henrietta's Leven Oaks! They earned 5 stars and beyond for their quality service, beautiful historic building, and amazing staff. Thank you so much for caring for our precious mother.

Excellent patient care all staff very compassionate and friendly. We have a family member in…read morethere assisted living. The rooms are large and comfortable. It has a beautiful garden in the back. It's very clean but not all plush and fancy. However being in the health care field to me that indicates more funds are going into quality care providers. I'm so relieved we found a safe haven in Monrovia

We were very happy having my sister live in Trinity Hills Estates for the 10 months she was there…read more The house is lovely and very clean and located on a beautiful residential street. My sister had a beautiful big room with all of her things in it including her desk, computer, TV and DVD player, large bookshelves, and pictures on the walls. It really felt like her own apartment. She was unable to walk and was moved from her wheel chair to her bed in a hydraulic lift. The staff were warm and loving and always ready to do whatever she wished. She liked to do things on schedule so they helped her to set up a daily plan. Every member of the staff was friendly, patient, and kind. They listened to her requests and and appreciated her humor and wit. She enjoyed the home cooked food that was prepared for her and the other residents. And, in good weather often was taken outside to eat lunch or look at the beautiful, quiet garden. When she was first there she joined in exercises every day after breakfast. Our family visited her often and on occasion would take her out to the gazebo in the garden for an ice cream treat or special lunch. We enjoyed having Vanessa celebrate all the holidays in a big way. We had the Easter Bunny visit, visiting musicians, Fourth of July Flags, and Treats for Halloween. We all were very pleased with everything and everyone there. We were fortunate indeed to have found such a wonderful place for my sister to live out her last days. I heartily recommend this very special Board and Care home.

My mother and I went on a facility tour at Trinity Hills and were so impressed with not only the…read morebeautiful facilities but the staff as well. The staff was so lovely and accommodating and as we walked around I noticed that they had at least twice as many staff as I've seen at the other places we've explored. It really made me feel reassured that my family member would be very well taken care of. My mom was also very pleased with the idea of having her own room, and since she loves to garden in her free time, the nurses assured her that she was more than welcome to get her hands dirty if she wanted to. I really wanted to find a place where my mom can feel at ease and happy but where she can still be looked after, especially in an emergency. I think we've found the perfect place.

I just moved my dad from Las Vegas to the Oaks. After searching various places, I immediately fell…read morein love with the Oaks. It's a beautiful place and the people who work there are angels. My dad loves his new place and appreciates how nice everyone is there. They take such good care of him. And yes, their food is pretty darn good at their restaurant! I often eat there with my dad and also enjoy talking to the other residents too. If you or your loved one are looking for a fabulous independent living environment, with some support (daily check ins, weekly cleaning, meals, etc), I highly recommend the Oaks! Ask for Steven and Luis to get a tour!

My aunt recently moved out after being at The Oaks, collectively, for at least 4+years. The 5 stars…read moreare mainly due to Luis, the manager. He is so good with the residents (always made my aunt smile), was quick in his responses and was always willing to go the extra mile. The facility is 4 stars mainly because it's dated. And the food is 3.5 mainly because of the heavy-handed seasoning. Overall, the community is great. Thank you, staff, for all your hard work!

They provide the high quality of nursing care, personal care, physical therapy, and psychological…read moresupport to my aged parents. They are the ones who made my parents felt at a warm home.

Great place for the elderly to go hang out during the day. The Chinese food they serve for lunch is…read morerestaurant quality and they have on-site nurses available. During holidays, they throw special events to get the attendees involved.

Wow, I am so blessed to have found NLH. I came here to take an 80 hour assisted living course…read more(close to Metro, Starbucks, easy parking, less expensive than other schools). I learned stuff that I think EVERYONE should learn - about aging, death, the business of care, and how, more often than not, money drives medical care at all places (hospitals, skilled nursing, assisted living, etc). I even learned about Medicare, Medi-Cal, and several diff programs to help people pay for care. Paul and Vanessa are so so knowledgeable and have such huge hearts. They are also talented trainers who know how to keep students engaged; they use simple but effective exercises that enable learning on a deeper level, not just a memorization of facts. I'll be back to attend their free senior seminar on the 3rd Wed of next month to learn even more.

I highly recommend Nice Little Home of their RCFE certification training program. Paul and Vanessa,…read moreawesome instructors and well prep classroom setting training. Their guest speakers, Cynthia and Maggie has extensive experience in the assisted living industry and they shared a lot of information to the class. I was fortunate enrolled the RCFE program and found out I passed the State exam first attempt today. I truely give them two thumbs up.