Do not go here. Small livings and less than friendly admin. My gramma was neglected and will be…read moremoving soon.

My friend Carson was at twelve oaks for just over a year until his passing. The people were…read morefriendly and caring. Pleasant accommodations, pleasant staff, Food was good, diverse activities for all that wanted to participate. In comparison to the ones in Palm Springs this was by far the best. Any issues, were taken care right away by administration (Thank You Denise ). Grounds were calm and relaxing atmosphere. Only drawback were the bathrooms (not wheel chair accessible) and transportation not provided for residents. Yes I would you twelve oaks again. A huge thank you for the entire staff that assisted Carson.

Both of my grandmas live here and we love it. The food is good! Rooms are nice and the facility is…read moreclean. The staff is awesome with an extra shout out to Diva!

I loved to be there today! Great event with Arts and Crafts inspired by Carmen Miranda-they made…read morebeautiful hats for the Citrus Festival-it was called the event...The presentation highlighted the exceptional quality in service which gives freedom to the tenants to have activities of their own and a warm house to return too after life adventures like visiting museums and parks. People were charming and happy! The food was so delicious I will always remember the warm garlic bread treat and the lemon bar was to LIVE FOR! Thank you very much to the organizers for a wonderful lunch and loving hospitality!

Our father has lived at Broadview Residential Care Center for over 15 years. Betsy (Broadview…read moreManager), Josefina (Nurse), and Ester (Broadview Staff) have been professional, proactive, and understanding. The quality of care, food, environment, and staff are excellent!! Broadview is clean, tastefully decorated, and healthy food is served daily. Betsy is so amazing!! She takes the time to meet with my siblings and I to discuss our dad's needs. She is always willing to listen and provides us with helpful information. Josefina is wonderful!! She will go out of her way to help our father. Ester is terrific as well!! She will let us know if my father is in need of anything. We feel very fortunate to have found such a caring place for our father to live. Warmly, The Gonzalez Family

Decided not to place a loved one with them, there staff is really out there. They act all good with…read moreyou and turn around and do or say the total opposite!

The owners and staff of Fairway Assisted Living give outstanding, caring service. They're attentive…read moreand kind and pay attention to individual needs. Following a Dental Surgeon's removal of one of my husband's teeth and the requirement for soft foods, they created a week's worth of meals for him including delicious smoothies to enjoy after his appointments. The home is also very clean and well organized. I know my husband is safe and treated with well. The owners are also very clear about what they need to do to help him progress. It is a joy to work with such professional and good people. They see a lot good friends.

My aunt is in need of assisted living, we toured many facilities in Glendale, Pasadena, and…read moreAltadena. None of them exceeded our expectation. Then we went to tour Fairway Assisted and WOW. The facility is very clean and the staff is very kind and professional. Art and Seda are very knowledgeable and kind. We decided to bring our aunt to Art and Seda. My aunt is very happy and so are we!! Thank you Art and Seda and the whole team at Fairway Assisted Living for taking such great care of our aunt!!

My wife has resided at Memory Care at Sage Glendale for several months. Her incoming transition was…read moredifficult, as might have been expected. but the staff, especially Thomas, the Director, could not have been more helpful. He understood my wife's anxieties from the start, and assured me that he would oversee her comfort. In the first weeks my wife was confused, not sure why she found herself in a new home. But the staff, so considerate and warm, made her achieving her comfort much easier. Her idiosyncrasies were responded to, and she was gently guided towards the many activities and pleasures of living at Sage Glendale. My experience of the staff is that they are always ready to help, and smile often as they do their work. They got to know my wife quite quickly, and they seem to understand her, even in the confusion of her dementia. Geraldine is one of the med techs who frequently help out. Ditas is also always solve problems and seek solutions. I have called several times, and she and the others always are aware of my wife's whereabouts, and ready to discuss recent occurrences. My wife's needs are met with regularity. And Thomas is a very real, feeling person, who clearly brings himself to the job; he's experienced and maintains awareness of the needs of his staff as well as the residents. I can't praise him highly enough!!

I have two family members here. One of which has been here for three years. Sage Glendale started…read moreout as a real find. Very pleased. It got even better with a new Executive Director. The food was very good as was the overall facility. Unfortunately they changed Directors again and ultimately the focus changed from assisted living to directed living. The new regime decided that telling residents what to do and when was a viable approach. Obviously it isn't. While services declined from overworked staff, new staff signifantly degraded care and the atmosphere. All while management increased prices and schemed to find additional fees to charge. I will definitely move both family members when I can. Sad really. It was good, I can't recommend it any more. I am paying over15k per month for stress and frustration.

Best senior community in town! Staff has been here a long time with low turnover. Food is great and…read morecare is 2nd to none.

So far, I've only been once to visit my in-laws and my feelings are mixed. Beautiful place. The…read morecheck in process is almost a joke. The temperature machine didn't work. It wouldn't read my husband's temp and it flagged me at 97.7°. The front desk staff just waved us through. Turned out I wasn't even signed in. I didn't get a visitors badge. And when i tried to sign out at the end of the day, it didn't recognize me. The PALS on the second floor were friendly but seemed a bit intrusive. In the few hours we were there, they peeked in the room multiple times, mostly without knocking. My in laws are a bit annoyed at this and I'm not sure if this is part of the care we pay for or what, but i think in the next few weeks we are going to need to make some adjustments so their privacy is better acknowledged. Little bit annoyed that my MiL was scheduled for hair and nail appt but nobody came to get her or even let her know when her appt was, so she ended up not being dolled up for Christmas dinner. We had Christmas dinner with the parentals and the special for the night was a Reuben sandwich. Not very festive. The staff said they offered a holiday brunch... but we were there for dinner. I ordered the Reuben which was good. Mushroom soup lacked flavor. Caesar salad was good. My husband had the filet, which he enjoyed.. but the baked potato was tiny and sad. For a luxury senior home, I think the restaurant needs to step up its game! BIG TIME! And we spoke with a resident of 4 years who mentioned they stored serving wine at lunch because they were having issues. So they only serve wine with dinner. I guess you can have your own wine in your room, but seems like these are all seniors who can make up their own mind about their alcohol consumption and if there's a problem with a specific resident, that can be addressed on a case by case basis. Punishing a whole community seems overkill. Anyway.. will update in a few weeks and see if we can get some changes made so that the parentals are happy about their new place.

My mom was in the Acute Care (skilled nursing) for 3 weeks. During that time my mom got excellent…read morecare. I would drop in all hours and go to different activities in the assisted living part of the facility. It was such a great experience, we decided to move her from her highly respected senior living facility to Ararat. After witnessing how the staff supported my mom and other residents it was an easy choice to move her to such a loving community. We feel so lucky we found this place.

They were the cause of dads cardiac arrest , their negligence caused my dad to have septic shock…read moreand had a cardiac arrest

I can't speak to being a resident, but I can say that this business is menace to the neighborhood…read more Their maintenance people drop trash in the street, at one point there was what looked like sewage running all the way down the street every morning. They regularly have semis idling right outside mine and my neighbor's houses for hours per week. I asked them to have the trucks shut down due to my severe asthma. This was ignored. Any potential residents should understand that there is a ton of noise/back up beeps, idling trucks every day, all before 7am. To sum up, this company doesn't care about their neighbors and I'm concerned about how they may treat their residents.

We have friends who moved into the Highlands after the fires. They are very happy to be there,…read moresurrounded by a great staff and other residents. The only negative about living there for them seems to be the very limited washing and drying machines - only one per floor! So my friend has to plan a 4am trip during the week and avoid more crowded hours. That's way too few washers, and one was recently not working so the entire floor had to use another floor's machine. I think there is room for at least a second machine. If this could be changed, a 5 star would be appropriate from listening to them.