My liner is stunning. The install was perfect! Do not sleep on using a private company that is…read morelocally owned. Very happy with the results.

Great service. Friendly and informative and honest! We had our DE filter cleaned. Reasonable price…read moreand availability especially this time of year! Small owned business to support!

No I don't recommend them! Came to give me an estimate on some pool work and no one was home…read more Didn't call to let me know what time he was coming. My neighbor call me & informed me that a guy was searching my property & tried to steal my dog from inside of his house.

Matt was the only pool tech out of the 3 I tried who responded consistently. After another company…read moredetermined that the liner on our large above ground pool was torn and would need to be replaced, I was unable to get a hold of them to do the work. I found Matt on Yelp, and he came out in the dark a couple days later to measure the size I would need. He showed me where to order the right liner to be sent to me, then came out and spent most of a Sunday installing it. He gave me instructions to replace a portion of the filter line, and stayed available to me via text until I got that fixed successfully. Growing up in a family that owned a small business, I can easily recognize good service, and that is exactly what I got from Ahoy.

Total disregard for customers. A crotchety old man who never replies to calls or emails.read more

My hot tub was installed in 2007. Since then, it hasn't worked more than it has. When i would call…read morethe big Spa or pool companies, they would recommend buying a new hot tub. So, I see Chester's information on Nextdoor.com and the reviews were great. I saved his number and called him recently. He came over with everything he needed to get my tub up and running. It hadn't worked for over 3 years! I'm very happy. Call Chester for pools and spa maintenance. 757-777-2559 spafix1@verizon.net

Can't say enough about Danny who serviced our pool. We were not able to get the pool clear for the…read morefirst time in years. Danny came exactly when promised and did just that for a surprisingly reasonable price. We will be using him for all of our pool needs in the future including openings and closings. Highly recommend!

Fast response. Scheduling was easy. Great work with a fair price. Will definitely call again for…read moremy next pool repair. Thank you Danny!

Highly Recommend Sunrise Pools and Spas! I can't say enough…read moregreat things about Nathan and Amanda at Sunrise Pools and Spas! Even though they are located in Yorktown and service the Peninsula, including Gloucester, as well as the Southside, they also make the trip to Virginia Beach, and I'm so glad I found them! They showed up on time, were incredibly reliable, friendly, and honest, and did a very thorough job with my pool. Nathan also took the time to teach me some helpful pool care tips, which I really appreciated. Their communication is excellent, and their prices are extremely fair. Honestly, they are more affordable than any other pool company I've found in my area! It's refreshing to find a company that genuinely cares about its customers, takes pride in its work, and provides such great service without overcharging. I will absolutely continue using Nathan and Amanda at Sunrise Pools and Spas for all my pool needs. If you're in Virginia Beach, the Peninsula, Gloucester, or the surrounding Southside area and need a trustworthy pool company, I highly recommend giving them a call. You won't be disappointed!

To clarify, I did not cancel a confirmed Saturday appointment. Your company canceled on Thursday…read moreand said you could come Saturday, but no appointment time was ever provided. I called and texted numerous times on Friday trying to confirm when you would be coming. My text was read, but I received no response. Then, without any prior confirmation, I suddenly received an "on our way" notification on Saturday, giving me approximately 40 minutes' notice. I was not available with such little notice, which is why I instructed the technician not to come. This was not me refusing a scheduled appointment--it was the direct result of your company's lack of communication and failure to provide an appointment window despite my repeated attempts to obtain one.

I wish I could give Innovative Spas 6 stars! From beginning to end, this company went above and…read morebeyond for us. Our technician, Travis, took his time at our home getting all the pool items fixed. He was patient and knowledgeable, and took the time to answer all of my questions. He even took a phone call days later to walk my husband through another issue that came up. We were very grateful for his expertise and pleasant demeanor. Jenny took care of all of my service and billing issues, which were many. She was AMAZING!!!! This lady is a true gem!!! She maneuvered a very challenging situation with my home warranty company, I could not have been more grateful! Her caring personality made me feel so much better in a very stressful situation that lasted several days. I could not imagine ever using another pool company again. thank you so much!!!!

We purchased a Challenger swimspa from them which can't be installed without alterations. This is…read moreanother pricey and unnecessarily time-consuming adjustment. Let me tell you, they make sure they get their money but no costumer service whatsoever. Nobody from that place came by in person to check if the place is okay to put the spa on nor did we got any consultation and first hand information or instructions. Mike is the worse consultant whatsoever and Elliot doesn't know what's going on in that place. It seems they don't talk to eachother about ongoing business. If the product quality wasn't so much better than others we looked at we would've got out of that contract long time ago.

Response was very delayed. When I told them what I needed, they told me it could be as much as…read more$1500 to fix a green pool. Told me that they charge $150 every time just to drive to the house, plus chemicals. Had multiple other quotes and the most expensive one was $600. Granted, everybody has their price point. Not everybody has a money tree in the backyard. Will not leave a one star because I did not have service but definitely will not leave a five star for the same reason. My review is based purely on what might have been.

I will never use Turners Pool service again. They put 50 lbs of calcium in the pool when they…read moreclosed it and another 50 lbs when they opened it. Now my calcium hardness is above 600. The only way to bring it down is draining part of the pool. Luke did not even offer to fix the issue. He just said it would burn off in about a month. No sense of urgency or trying to make it right.

I had a very disappointing experience with Vision Pools and Concrete LLC. The pavers around my pool…read moreare loose and pose a significant safety hazard. When I reached out to the owner about this issue, he mentioned that he had other projects to complete and would get back to me, but I have yet to receive any timeframe or follow-up. Additionally, I had requested an extra walkway that was supposed to match the concrete of my pool. Unfortunately, the worker stained and discolored the concrete, leaving it looking far from what I expected. I paid this company in full for several projects, and now I feel that my concerns are being neglected. I would not recommend this company based on my experience.

We had a pool installed (by another company) 6 years ago. Now that my kids can swim well, we were…read moreready for a pool slide! I didn't have a good experience with the company that did our pool so I was on the hunt for someone else to install the slide. Vision gave us quote by looking at pictures, came out to make sure all the parts were delivered before scheduling the the install and did the install all in a weeks time! They stayed true to their quote. My kids have not left the pool since

I finally found a reputable above-ground pool service. Yes!! Great work. The guys do what they say…read morethey're going to do and show up when they say they're going to show up! I have had two great pool days in a row thanks to County Pools!

do not call as I look at all the other reviews i should have known better…read more price is double my new guy. every time I asked them to come out it took 5 phone calls and still didn't know if they would make it. last service request was denied.

Mike and his team did an exceptional job of removing our hot tub from our deck. loaded it up and…read morehauled it away and made sure all debris was picked up. I can't thank Mike enough for getting this taken care of. Barbe S. Midlothian

Mike and team just delivered a hot tub I bought on Facebook marketplace in Stafford and delivered…read moreit to me in Mineral. They KNOW what they are doing! Not only was everything great upon arrival, they took the time to reassemble the hot tub lift and cover and showed me where to wire it. Honestly they went above and beyond. Mike responded within 24hrs of me filling out the quote questionnaire online. Highly recommended them.