1. Aquarium Adventure

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Bolingbrook, IL

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Aquarium Adventure

2.5 (59 reviews)

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12 years ago

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2 years ago

We had truly expert service comparing products and I appreciate their knowledge and time. Thank you!

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Ask the Community - Aquarium Adventure

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Petland Bolingbrook

Petland Bolingbrook

(101 reviews)

Great store! The Staff is super friendly and helpful! "Tyler Miller" answered all my questions and…read morewent beyond with extra tips about my purchase of fish and plants. When it comes to fish they have everything you can think of ... I will recommend this store to my family and friends for sure, I checked the rating before going in there and because of them I almost didn't but I'm very happy I did. by the way I just read a bunch of the negative reviews and they are just Bullshit! I am very happy with my purchase and I'll be back for sure!!

I visited Petland in Bolingbrook because I was looking to get a hamster. Unfortunately, the…read moreconditions in the small animal area were concerning. Hamsters, rabbits, ferrets, birds, and guinea pigs were kept in open cages, and employees were encouraging customers to remove the animals' igloo-style hiding places so they could grab them. Many of the animals looked very scared and stressed. Another concern was that the hamsters did not appear to have water available at the time I was there. Small animals need constant access to water, so this was alarming to see. I did end up purchasing a hamster because I had come in specifically looking for one, but I almost decided against it due to the conditions. The container they placed the hamster in was extremely small and made of very thin cardboard. Within minutes she had already chewed holes through both sides of the box. Thankfully I had a shoebox in my car and was able to move her into something more secure for the drive home. To be honest, experiences like this made other pet stores such as PetSmart look much better by comparison. In my experience, they typically provide sturdier transport boxes and appear to maintain better basic care standards for their animals. I hope the store takes a closer look at how these animals are housed and handled. Small animals are often overlooked, but they still deserve proper care, constant access to water, and environments that reduce stress.

PetSmart

PetSmart

(52 reviews)

I'm a little embarrassed to admit it, but it's been a while since I've groomed my dogs. I have two…read morepomslies (Pomeranian/husky mix) so they have quite a bit of an undercoat, so they've been shedding everywhere. My longer haired dog has been a bit matted, so we went to see Anna at PetSmart, where she took very good care of our pets... she was very patient, detangling and de-matting our pups, as well as getting their nails trimmed, something neither of them really enjoy. She was very kind and understanding . She worked very well with our dogs. I'll definitely be bringing them back

PLEASE DO NOT TAKE YOUR PETS HERE ESPECIALLY FOR GROOMING!!!! if i could give this zero stars, i…read morewould. we went to get our cat salt a haircut, nail trim, bath, and eye cleaning. i was observing how each person was handling the animals and the lady named lachea i believe, she was carrying our cat by the neck even though he is not a kitten anymore, which if you're a cat owner you would know that it's completely unsafe to carry especially a grown cat like that. she basically tried to yank him out of his cage. then, i saw this other person with tattoos handle the dogs roughly. the dogs were whimpering and shaking. i had a gut feeling this wasn't going to go well but i was such an idiot to not listen to my gut feeling. lachea called and said salt was very aggressive with her. keep in mind, salt is a very sweet cat. he never gets aggressive with others and when he is groomed at home, he is gentle. so if none of this was bad enough, this is very telling about the way these people handle pets. on the car ride home, salt vomitted and was very quiet. one thing i would like to add, we had to go in the back to get salt because he wouldn't let anyone carry him back into the carrier and he was in a cage in a room that looked like a pound. i was absolutely devastated and heartbroken to see salt under this much stress.

Aquarium Adventure - petstore - Updated October 2026

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