After adopting a new 4-legged friend into our family, we needed to research training classes…read more After looking around different places around the city, we ended up selecting Petsmart, but were still undecided at which location. While I was picking up a few new toys and dog food for my Star, she a German Shepard, I caught a glimpse of a class that was starting. I stuck around and loved how the instructor was conducting the class. I was comfortable with Pam's teaching methods and loved the way she interacted with my pet. So far we've gone through 3 sessions (puppy, beginner, and intermediate) and going to be doing the advance session soon. I must also add that I do not live by this particular location, I've made a very special effort to bring my pets here for training and salon services (nail trims/pawdicure only since they have smooth coats and are bathed at home). I would recommend pet training classes with Pam.

We bring our dog here for his grooming, they do a great job every time! Our dog is usually jittery…read moreif we trim his hair, but he's very calm with the staff. We also get his food & treats here too. There's sales & rewards programs to get percents off your total on store bought items.

I always buy my stuff online (Chewy, Amazon) but won't be anymore, after coming to this place. The…read morecustomer service is top notch. I called in advance to see if they had a specific dog food and the gentleman who answered was so helpful and kind. He told me about the sales and promotions going on as well. I got a 25 lb dog food with some freebies, so awesome! The bag of dog food was $60, and the SAME EXACT ITEM is sold on Amazon and Chewy for $72. Yes 12 whole dollars cheaper than online. The store is nicely organized and easy to find things. Loaded with treats, leashes, etc all of that. If you have any questions, the employees are so friendly and don't make you feel like an inconvenience when asking for help. Saving money, amazing customer service, AND supporting a small business?! 10/10 recommend this shop. Thank you for all your help.

They had the dog food brand I needed although not the size I was looking for. Staff ignored me…read morewhen I walked into store(3) but when I couldn't find what I needed and came back and asked for help staff was knowledgeable and helpful to get my English Lab the correct food. I would never have known packaging difference contained the same product. I would suggest that use of cell phones(all three employees) should be kept to a minimum in customer service areas. Not very welcoming for a first time customer

The staff here is just wonderful! They take such great care of my 50-lb wuss dog when she goes in…read morefor a bath and to grind her nails. She always comes out looking amazing. Highly recommend!

This business is located in Willow Springs Illinois not Countryside for some reason. The website is…read morenot updating the correct information so for everyone's verification and information. Remember the address for the business is located in Willow Springs Illinois. Bring your pet here for Grooming. You will not be disappointed.

Gentle kind and thorough Nails are great and drummeled…read moreBaths excellent Close to home Can get an appointment that is convenient

I have been taking my puppies here for years at their prior location. Always a good job!!!read more

Great place To get a haircut To look good for all the bitches…read more They give me a nice long shower cut my hair trim my nails and they are masters with my anal gland Then they blow dry my hair and me and my bitch Olive go home. Prices are very reasonable and they treat me and Olive Like the Alpha never like the Beta. Pardon any grammar or spelling mistakes BARK to text

I am so happy to have found this place after my usual groomer left the state. They are friendly and…read moreaccommodating. They trim my nails in between grooming for free. They make me smell great and feel like a whole new pup. I don't get a cheesy kerchief but I leave smelling great for days. I can only pay in cash or check but that's ok bc these guys are cheaper than other places. I tip them well. They treat me really well too. Look at my before and after pics. I'm like a brand new dog!

Absolutely Love the grooming that was done on my dog. Would…read morehighly recommend this shop. Prices are very reasonable too.

I'm a 15 year resident of Westchester and had been seeing on the towns site about this…read moreestablishment and wanted to give it a try as I saw many reviews. I have a 1.5 year old golden doodle. This was our first visit here. That morning I arrived on time but unfortunately had misplaced my shot records and I understand that's the policy to have rabies vaccine proof. I was wondering if there was another way i could obtain the records. Which the groomer directed me u should be able to get it from petco, and i did within 10 mins. I honestly did not feel welcomed as the staff and owner barely spoke when I walked in. First thing the groomer said was my dog was big which the booking says if they are over 40 pounds my dog has a lot of hair but is only about 25 pounds so i was puzzled as to what that meant. The groomer stated she was matted and she didn't have time to brush her out so she would be shaved low i told her to do what she needed to do. She charged me 85 for med grooming and 25 for extra brushing which she shaved the dog but ok whatever. I'll give credit where it's due she did a pretty decent job shaving my dog down but etiquette for me is everything. Even as i was leaving after paying the bill the groomer barely said anything as I said thank you . No thanks for business nothing. Needless to say with all the reviews that was positive they couldn't have received the same response as I did being a new customer. Nevertheless I go elsewhere as I'm sure that's not the attitude with other customers. It's not what you say it's how you say it! I'll just say this is not the grooming place for my dog .

Gabby and her team are AWESOME! I have been taking my dog,…read moreAddison, to her for quite a lot of years. I am never disappointed. I highly recommend this dog spa!!!

I don't think I can say enough kind words about this place! I have a temperamental/aggressive…read more13-year-old dog. After bringing her to the vet for nail trims for the last 11 years, they said that they would not cut her nails again unless she was sedated. It took many months to find a place that would at least try to cut her nails. K-9 couture said sure we can try! When I tell you, they did an amazing job, they did an amazing job!!! I had been recommended to try here from a couple people, and I am so happy I did! it was also much cheaper than what the vet charged us (only $10) and they were some kind!! I will definitely be taking her back here!

No need to find another groomer. Pom Pom is here for you ! Very welcoming and nice people. Angie…read moretook care of me as it was Chucks first time. Treated me like family and because of that I'll be back. Took about 2-3 hrs just as they had mention. I would recommend making an appointment. Cash and or Quickpay/Venmo no CC. I'll be back thanks Pom Pom. Sounds like they have been around which is always great for small business. Go here over your big box.

It has been some time, but wanted to share because there is just not enough info out there for…read morepeople looking for cat groomers! Why is it so hard to find someone that knows how to properly give a cat a haircut?! Regardless, I did my research a few years ago and saw mostly stellar reviews as far as dog grooming at Pom. Found only a few reviews from cat parents, and those were all 5 stars. Reasonable pricing and reasonable proximity to home. Decided to give it a shot and bring my 11 month old Ragdoll in for a lion cut. Yikes. I never had a long-haired cat before but knew that this was not what a fresh cut should look like! Not at all what I had requested, completely choppy with lines and unevenness all over. Plus a few cuts! Poor Tila I don't understand why she trimmed her tail at all... It was not tangled, matted, or anything. I am a licensed cosmetologist so I did my best in going in with texturing shears to blend a bit and get rid of some blockiness. I wouldn't want to bash any small business, but my intention is to help inform anyone with the difficult task of searching out a cat groomer. This ain't it. Looks like people are very happy with the dog grooming, but they don't seem to have enough cat experience. Thankfully hair grows and we've since found Tila's forever stylist after this awful first haircut.