Completely unprofessional company. No communication and when they say they're going to come, they…read moredon't show up. Not even a call. They're also extremely hard to get a hold of and don't call back. RUN. Go somewhere else where they appreciate you r business. I've dealt with Brian and team.

Had trouble with my SPA. Called OASIS Pool and Spa, talked to Brian. He asked all the right…read morequestions.. Brian came to my home, diagnosed the issue, and reprogrammed the pump via the keypad. Other SPA repair businesses started by telling how much they charge to go to my house without knowing the problem I was having.

Exactly what I was looking for! After buying a home with a…read morehot tub I wasn't sure where to turn for help learning about how to maintain, use and care for it properly. We could tell some things were not right. When we called RJS, Richard suggested a preventative maintenance visit. Danny came out and checked everything. Showed us a couple parts we could easily buy online that we needed. He walked us through the major components and explained they were in good shape and how to check for wear/damage in the future. He then also went through our box of chemicals left by the previous owner and showed us what to use and what to toss. Then we wrote down a schedule for our weekly maintenance going forward. I am so happy we were recommend RJS.

Highly recommend RJS. Dan just finished inspecting my hot tub, which was installed in a home we…read morerecently purchased. I learned so much in that short time from him! He explained the equipment, maintenance and chemical options, and showed me how to drain and clean it. He was professional, knowledgeable, and thorough. A lifesaver!

I have been going here for 5 years, I always find what I need at a fair price…read more The owner goes above and beyond to make sure my pool is useable and offers free water testing to boot! I highly recommend checking them out, support local business!

Unbelievably rude!!!! A woman who claims to be the owner showed up to open the store 10 minutes…read morelate, and became unreasonably defensive when I pointed it out. Her exact words to me were, "It's my damn store, and I'll open it whatever time I want". She also reeked of alcohol. Because of her aggressive and threatening manner, I felt unsafe and left without purchasing anything.

Best pool place in town. Friendly staff. Always helpful. They even have the cutest shop cat,…read morePatches. They go above & beyond to get you what you need when no one else will help.

Pat and Team are always ready and willing to help however they can. Their knowledge and expertise…read moreis exceptional.

This company seems to have gone out of business in one year. No calls returned this spring. I…read morefound out from another company that when they changed my filter sand last year they used playground sand, not filter sand, which messed up my filtration system badly. Also installed a new filter pump that wasn't needed -- the problem is an air leak somewhere -- and were not even able to do that correctly until after many visits. I feel like I should get my money refunded on poorly performed work and replacement of a perfectly good pump but there's no one to deal with any more.

After failing to find a reliable pool service, I finally found one. Needed a pool installed. Had 2…read moreother companies commit to the job. Neither one completed the job, bailed and never returned my calls. The crew at pools and liners plus saved the day. Not only did they take over the job without hesitation, but they also completed the job in record time and during a record natural disaster on top of it! Dian and his crew are the best. The communication is top notch. I felt like I was their only customer during the job as they kept in constant communication during the entire job. I have no negative feedback at all. Thank you again for a flawless job and look forward to doing business in the future!!

Do not use this business. Man came out on a service call with a 65.00 service call charge, then…read moretold me when he arrived that he could not repair my spa but charged me an additional 85.00. 15 min. Spent at the most. No repair. 253.00 charge. You make your own choice.

Kevin Browser built our inground pool June 2018! I pretty much researched all the pool builders…read morearound for a year and found Kevin to be the most reasonable costing $15,000 for a 15x30 vinyl liner with side stairs, a unique addition that was his idea, large concrete patio, LED lights, basketball hoop, pentair automation system and heater. I was concerned about our high water table and Kevin reassured me a sump pump would work and it did! A lot of pool builders did not to want to attempt the project!! It is all about your relationship with your builder and my husband and I were very comfortable with Kevin! He never seemed to get tired of all my questions and was very patient with me! Our pool was in the ground within 1 week! Kevin and his son worked efficiently and were at the job site the entire time! They kept the sight very clean and our yard was not affected much! We love our pool that we will use many years to come so if you want a beautiful pool contact Swimming Pool Creations! Thank you Kevin and Team!!! Cate and Steve

I called 5 times. each time they hung up on me. I don't think they are in business anymore. Even…read morepages on their website don't click to working pages.

i've never heard of such a ridiculous price to paint a pool slide. $5200 you could buy a new one.read more

My review of Lake Geneva Pool and Spas has spun to ground zero 3 years later on a 3 year old pool…read more This pool was not set true and level to begin with with and is noticeable when full of water. There is definitely a catastrophic failure that is likely caused by a very poor install and winterizing of the pool. It appears there is settlement around the pool due to improper installation and compaction of the surrounding soils. I went to open this pool this year and noticed it drained down. That is not a good sign. Of course they came to air test, seen it failed and left. As it was put it is not Lake Geneva Pools Problem anymore and left. First observation is skimmer box is busted up. Improper winterization and ice damage. That is a major repair if the epoxy coating does not work to seal up the box. That is all I can try. Second observation is the return lines to the pool. Cannot get air pressure on the system. There is either a poor winterization of the lines or major settlement snapped the lines. Time will tell once a leak detection service can get in and do their testing and maybe send a fiber optic camera thru it. Third is the water heater. Leaks out the bottom every year. Always needing some sort of attention. This should not be. Forth are the laminar jets. They just do not operate like they should with the lighting. Never have since the beginning. It is sad for the price they charge for these. One laminar jet and area surrounding it sunk a lot. Fifth is bubbler jets. One jet si surrounded with sand and sediment. This is troubling as we do not know where that is coming from. If those failed that shallow deck is poured with concrete under the fiberglass. Basically the pool becomes a total loss as there is no safe way to repair those. This is disappointing to say the least that a pool install has this many issues. My aunt's pool is 45 years old and still working fine. This repair will be costly to say the least. This is gut wrenching because I have to fill the pool and hope the two bubbler jets will heat it and not cause a drain down. Pool must hit the 80 degrees for leak detection services to work in it. A lot of sleepless nights now.

Mel is awesome! He's very professional and one of the nicest repair guys I've ever encountered. He…read morewas very transparent with pricing and with the practicalities of getting an old hot tub up and running. He's an excellent problem-solver and is prompt and efficient! I highly recommend him!

Mel is incredibly rude and unprofessional. As a business owner I am surprised anyone can treat…read morepeople that way and still own a business. I would not use this company.