Exactly what I was looking for! After buying a home with a…read morehot tub I wasn't sure where to turn for help learning about how to maintain, use and care for it properly. We could tell some things were not right. When we called RJS, Richard suggested a preventative maintenance visit. Danny came out and checked everything. Showed us a couple parts we could easily buy online that we needed. He walked us through the major components and explained they were in good shape and how to check for wear/damage in the future. He then also went through our box of chemicals left by the previous owner and showed us what to use and what to toss. Then we wrote down a schedule for our weekly maintenance going forward. I am so happy we were recommend RJS.

Highly recommend RJS. Dan just finished inspecting my hot tub, which was installed in a home we…read morerecently purchased. I learned so much in that short time from him! He explained the equipment, maintenance and chemical options, and showed me how to drain and clean it. He was professional, knowledgeable, and thorough. A lifesaver!

Horrible company, customer service, & complete lack of communication. After signing a contract 3…read moreMONTHS AGO (March 24th) that our pool liner would be installed last week of May or first week of June & paying an $1100 deposit, the DAY BEFORE install day came, and they EMAILED saying the wrong size liner came in & the next day they asked for the dimensions AGAIN & continued to ask for information they already had. After my husband, again, sent them the dimensions & asked for updates, they completely ghosted him after multiple times of him reaching out via phone, email & text. Finally, I got fed up, since my daughter was supposed to have her pool birthday party that weekend, and left them a voice message voicing my frustration with their complete lack of update or communication & they reached out, not even 10 minutes after my message, VIA TEXT to me & VIA EMAIL to my husband, stating my tone & language (didn't even cuss them out) was 'unprofessional' and they would be refunding our deposit & 'wish us the best'. (Have yet to receive the deposit btw & it has been over the 3-5 business days they said it would take) They breached contract, left us on read with nothing to work off, & ruined my daughters birthday over their incompetence & zero follow thru. I would never recommend this company to anyone.

horrible company. Do not ever go with them. We paid over $800 in November 2025 and our hot tub is…read morestill not functioning as of June 2026. We had techs out to our house over eight times and they kept assuring us that everything was working then they would leave and nothing would work. also left a mess under our deck. Now no one is answering our calls or texts or returning our voicemails. Stay away from this company!

I have been going here for 5 years, I always find what I need at a fair price…read more The owner goes above and beyond to make sure my pool is useable and offers free water testing to boot! I highly recommend checking them out, support local business!

Unbelievably rude!!!! A woman who claims to be the owner showed up to open the store 10 minutes…read morelate, and became unreasonably defensive when I pointed it out. Her exact words to me were, "It's my damn store, and I'll open it whatever time I want". She also reeked of alcohol. Because of her aggressive and threatening manner, I felt unsafe and left without purchasing anything.

Pat and Team are always ready and willing to help however they can. Their knowledge and expertise…read moreis exceptional.

they are the best . Their customer service is top-notch. We will use them for any repairs or…read moreupdates and chemicals. We will need at our home or at the resort. thanks Lilikoi resort

Do not use this business. Man came out on a service call with a 65.00 service call charge, then…read moretold me when he arrived that he could not repair my spa but charged me an additional 85.00. 15 min. Spent at the most. No repair. 253.00 charge. You make your own choice.

I called 5 times. each time they hung up on me. I don't think they are in business anymore. Even…read morepages on their website don't click to working pages.

Swimming pools specialist with the best service I've had in over 20 years I've only met pool they…read moreare by far the most reasonable and best service that I have ever experienced I recommend them a thousand percent they are the absolute best Kevin is great to work with

Great communication! Very professional! Inground fiberglass pool installation. River Pool…read moremanufactured swimming pool. Lake Geneva Pool and Spa is creative when designing a back yard oasis.

My review of Lake Geneva Pool and Spas has spun to ground zero 3 years later on a 3 year old pool…read more This pool was not set true and level to begin with with and is noticeable when full of water. There is definitely a catastrophic failure that is likely caused by a very poor install and winterizing of the pool. It appears there is settlement around the pool due to improper installation and compaction of the surrounding soils. I went to open this pool this year and noticed it drained down. That is not a good sign. Of course they came to air test, seen it failed and left. As it was put it is not Lake Geneva Pools Problem anymore and left. First observation is skimmer box is busted up. Improper winterization and ice damage. That is a major repair if the epoxy coating does not work to seal up the box. That is all I can try. Second observation is the return lines to the pool. Cannot get air pressure on the system. There is either a poor winterization of the lines or major settlement snapped the lines. Time will tell once a leak detection service can get in and do their testing and maybe send a fiber optic camera thru it. Third is the water heater. Leaks out the bottom every year. Always needing some sort of attention. This should not be. Forth are the laminar jets. They just do not operate like they should with the lighting. Never have since the beginning. It is sad for the price they charge for these. One laminar jet and area surrounding it sunk a lot. Fifth is bubbler jets. One jet si surrounded with sand and sediment. This is troubling as we do not know where that is coming from. If those failed that shallow deck is poured with concrete under the fiberglass. Basically the pool becomes a total loss as there is no safe way to repair those. This is disappointing to say the least that a pool install has this many issues. My aunt's pool is 45 years old and still working fine. This repair will be costly to say the least. This is gut wrenching because I have to fill the pool and hope the two bubbler jets will heat it and not cause a drain down. Pool must hit the 80 degrees for leak detection services to work in it. A lot of sleepless nights now.