Highly recommend RJS. Dan just finished inspecting my hot tub, which was installed in a home we…read morerecently purchased. I learned so much in that short time from him! He explained the equipment, maintenance and chemical options, and showed me how to drain and clean it. He was professional, knowledgeable, and thorough. A lifesaver!

Highly recommend! Very helpful, friendly and professional! Explained everything in detail.read more

Completely unprofessional company. No communication and when they say they're going to come, they…read moredon't show up. Not even a call. They're also extremely hard to get a hold of and don't call back. RUN. Go somewhere else where they appreciate you r business. I've dealt with Brian and team.

Had trouble with my SPA. Called OASIS Pool and Spa, talked to Brian. He asked all the right…read morequestions.. Brian came to my home, diagnosed the issue, and reprogrammed the pump via the keypad. Other SPA repair businesses started by telling how much they charge to go to my house without knowing the problem I was having.

Best pool place in town. Friendly staff. Always helpful. They even have the cutest shop cat,…read morePatches. They go above & beyond to get you what you need when no one else will help.

Pat and Team are always ready and willing to help however they can. Their knowledge and expertise…read moreis exceptional.

Just had a GREAT Experience with Nick and Jenson. They not only took care of the multiple areas our…read moreliner came out of the track, they did so with enough efficiency they had time to liner lock all the way around while staying under my expectations on time and cost. Very Happy, Tim

I don't typically write bad reviews, but they have been nothing but bad every time I've used them…read more It took them 1.5 years to get my new pool heater working, they put a new liner in and from the beginning it started to fail, and they had the nerve to charge me to come out to fix it again, and it's only been 2 years since installed! Please call another company! I also agree with the other review about the unprofessionalism of the techs that fix heaters. They smoke, call the manufacturer right away because they have no idea of what they are doing!!

I have been going here for 5 years, I always find what I need at a fair price…read more The owner goes above and beyond to make sure my pool is useable and offers free water testing to boot! I highly recommend checking them out, support local business!

Unbelievably rude!!!! A woman who claims to be the owner showed up to open the store 10 minutes…read morelate, and became unreasonably defensive when I pointed it out. Her exact words to me were, "It's my damn store, and I'll open it whatever time I want". She also reeked of alcohol. Because of her aggressive and threatening manner, I felt unsafe and left without purchasing anything.

My review of Lake Geneva Pool and Spas has spun to ground zero 3 years later on a 3 year old pool…read more This pool was not set true and level to begin with with and is noticeable when full of water. There is definitely a catastrophic failure that is likely caused by a very poor install and winterizing of the pool. It appears there is settlement around the pool due to improper installation and compaction of the surrounding soils. I went to open this pool this year and noticed it drained down. That is not a good sign. Of course they came to air test, seen it failed and left. As it was put it is not Lake Geneva Pools Problem anymore and left. First observation is skimmer box is busted up. Improper winterization and ice damage. That is a major repair if the epoxy coating does not work to seal up the box. That is all I can try. Second observation is the return lines to the pool. Cannot get air pressure on the system. There is either a poor winterization of the lines or major settlement snapped the lines. Time will tell once a leak detection service can get in and do their testing and maybe send a fiber optic camera thru it. Third is the water heater. Leaks out the bottom every year. Always needing some sort of attention. This should not be. Forth are the laminar jets. They just do not operate like they should with the lighting. Never have since the beginning. It is sad for the price they charge for these. One laminar jet and area surrounding it sunk a lot. Fifth is bubbler jets. One jet si surrounded with sand and sediment. This is troubling as we do not know where that is coming from. If those failed that shallow deck is poured with concrete under the fiberglass. Basically the pool becomes a total loss as there is no safe way to repair those. This is disappointing to say the least that a pool install has this many issues. My aunt's pool is 45 years old and still working fine. This repair will be costly to say the least. This is gut wrenching because I have to fill the pool and hope the two bubbler jets will heat it and not cause a drain down. Pool must hit the 80 degrees for leak detection services to work in it. A lot of sleepless nights now.

i've never heard of such a ridiculous price to paint a pool slide. $5200 you could buy a new one.read more

Big thank you to Cody who was out cleaning our condo pool today when I discovered that my door was…read moredouble locked and I was gonna have to call locksmith. He offered to help me to see if he could get the door open and thankfully he did so I didn't have to call the locksmith thank you again Cody and the pool looks great. He took time to clean our pool and talk with my grandkids and just a wonderful experience. Thanks again.

As a prior annual customer, Poolblu was exceptionally disappointing with their service this year…read more I called to book my spa startup four weeks in advance and asked them to get back to me for a price quote on a new spa heating unit. I had asked them to do the same the previous Fall. Not only did I not hear back from them on the heating unit, but they no showed on the day of my appointment. When I spoke to them, they apologized and had to rescheduled my appointment. They said they would get back to me in a couple of days on a price for the heating unit, which again never happened. So, I bought my own heating unit for them to install. On the day of my rescheduled appointment, the technician showed up two hours late. When the technician finally showed, he installed the new heating unit and we began to fill the spa. The technician failed to check all of the couplings, so we had three leaks, He tightened the couplings and then we began to fill the spa. The technician asked me if it was ok for him to leave, as it was going to take another hour for the spa to fill. He gave me his cell number and promised he would come back that evening or worse case, the very first thing the next morning if I had any issues. Unfortunately, when I turned on the spa, I did have issues and I placed multiple phone calls and left voice messages to the technician. He never returned to my house as promised, nor did he even return my phone calls until a day and a half later. When he did finally call, he told me he was on vacation and he could not help me. This company has grown too fast and their service, or lack thereof, is pathetic. I would highly recommend if you are considering using them that you look for a different provider.