I booked the Mother's Day special Mom and me package for this Saturday before Mother's Day. The girl on the phone was extremely kind and friendly that was appreciated. However, when we came in, we did not get greeted - like at all and it was unfortunate because there was two ladies at the front desk Yolanda and Amarie (Amarie was helping another customer and her service seem great. I wish she could've been the one helping us.) on the flyer for the package. There were some add-on services that I had inquired about and that girl Yolanda pretty much told me she didn't know and never got back to me. Didn't ask if Manny the masseuse did not look into it for me it would've been a bust. He offered an alternative service as far as a foot mask. That was an even better option for us so we were pretty thankful for that, but if I had left it up to the other girl, it would've just been when it was . confusion and a whole bunch of nothing Yolanda was the girl that helped us again no greeting She kind of just waved us to the back, pointed at the robes ask us our shoe size and that was really it Once we were changed standing there awkwardly, she walked me into a room and left my mom in the hallway and then asked me. Did you tell your mom to come -I looked at her like girl I don't even know what's going on so why would I tell her to come once we went to the room? It was like again we were kind of just sitting there like what's going on a few minutes later she brought in a glass of champagne for my mom so we hung out there for about 30 minutes before they took us back for the massage. I think it was a really big missed opportunity to say "hello Welcome to aqua blue. My name is so-and-so thank you for booking this package" or happy Mother's Day whatever but she literally didn't greet us at all. My mom looked bummed that it was starting off with a really lackluster experience I paid $400 for this package You would think once they saw my reservation for such a package they would've at least acknowledged it in some way By the time we got upstairs, I was pretty frustrated with the service we were receiving -thank goodness Ruben and Manny were really friendly and helpful. It probably would've been lower stars if Manny wouldn't have been so unbelievably sweet, caring and compassionate. My mom was really struggling getting off her jewelry and nobody would help her. I have really long nails so I was struggling. Manny was the only person nice enough to attempt to help her and put it back on after the massage was completed To be honest for $400 I was pretty disappointed. Manny did a great job and I am very thankful for him. My mom was really happy with Ruben. But did I feel like I was there getting a luxurious experience for Mother's Day absolutely not! Did I feel like we were bothering them with a groupon package absolutely! The advertise these chocolates that they had, I asked about them they didn't have any available. It just seemed like a lot of missed opportunities and we were there the day before Mother's Day so any of the ladies that went on actual Mother's Day We're probably super bummed that they didn't have any of the accoutrement offered. Sad part is the following weekend. I took my mom to happy feet down the street and she got a foot and neck massage and I got a neck and shoulder massage and the total was $70 and to be honest I felt more relaxed when I was leaving there, then I did with aqua blue . I'm kind of glad I decided to do that because honestly, I was going to book with Manny again because he was amazing but with those prices to not be happy was pretty unacceptable. My dad passed recently, so Mother's Day had proven to be harder than expected. That's why I wanted to do something extra special for her this year by booking the spa. We have been to massage envy before and that's honestly where I was gonna go this time, but I was trying to do an elevated experience that was outside of a corporate place but honestly, I think even the value at massage envy is greater than here because again with those prices to not be happy it's just crappy honestly it took me a while to write the review because I didn't want to seem Like I didn't enjoy the time with my mom. I absolutely did. I just didn't enjoy the lack of customer service- if I was paying what I paid over there at happy feet this would've been a five star review but $400 later to leave unsatisfied.... All I'm saying is I'm down to spend some money and I'm down to spend some good money on quality stuff. I just feel kind of ripped off. read more

I went to Aquablue for the first time today! I got the signature tension massage (75 minutes). My massage was with Lulu. I called and I was going to be running 5-10 minutes late. They were so accommodating and understanding. I understand they cannot always do that but I really appreciated it this time. The atmosphere is very calming and they offer a very comfortable robe to use while you are there. The facilities are super clean as well! My massage was absolutely amazing. Lulu worked on all of my focus areas plus identified other areas that she felt were really tense. It is a deep tissue experience so make sure you like deep tissue work before you book this massage. I one hundred percent would recommend this establishment to anyone! Super reasonable prices and great services! I will one hundred percent be back! read more

Very relaxing spa. You get tea, infused water and champagne. Your own robe and locker. The atmosphere is chic and relaxing. I'm glad it's still around. Ask for Manny, he's the best massage therapist they have at the moment. read more

Lulu is AMAZING!! I did the deep tissue with the tension balm and the head massage/tension release. Just what I needed.

I've been here a few times and everyone is very friendly and great! This most recent time, Manny was my massage therapist and he was amazing! I loved how the atmosphere of the spa is very calming. read more

Thank you Saray for a comfortable and relaxing prenatal massage! The spa is very clean. Highly recommend

Cynthia the facial expert answered all my questions and provided excellent service. Highly recommend her to anyone that needs any sort of facial. read more

I've had the pleasure of getting massages by lulu a couple times now and she is just AMAZING. I I've had regular 60 min massages and prenatal massages by her and love them every time. She pays attention to the areas that you let her know are in more of a need which is always my neck area. She's amazing can't recommend her enough! The staff and receptionist is also very welcoming, overall a great experience read more

Aquablue Spa - Prenatal massage - Massage Near Me - Salinas, California

This place is just awesome. The vibe, the champagne when you're in the robe waiting for your massage, and especially the massage. It's a bit pricey but totally worth it. read more

I had a great experience with the masseuse, Carmen. She targeted my stiff/sore areas and worked on them extra. The room was warm and relaxing; the blankets and bed were heated, and the music was serene. The price was fair and comparable to other spas in the area. There is street parking and parking in the back available. read more

We had a couples massage and it was great. We always enjoy coming and and relaxing. Amanda and Andrea are amazing and highly recomme read more

Aquablue Spa - Great customer service and amazing massage - Massage Near Me - Salinas, California

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I have been coming here for many, many years. I have received a few different services. The front office staff is always friendly. You'll see Frank the owner often. They will give you a soft robe, slippers & a locker. Then take you into a private room with low lights & soft music. offer you a glass of champagne or cucumber water while you're waiting. The only time I have ever had to wait longer than 15min, they apologized profusely & offered me a 2nd glass of champagne. Was the best 20min wait I've ever had! Lol It's always easy to make an appointment & they will send you a text confirming your appointment a couple days ahead of time. They have different discount days. Monday=massage discount, Wednesday = wax discounts; Friday=facial discounts. I have always gone to Michelle for my waxing & would never see anyone else. Enjoy! read more

I had a 75 signature massage today, with Sarai. She targeted all my tension areas. She's super good! Will come back and request her again ! Walked out of there like a brand new person. Thank you read more

After spending nearly 2 years searching for an esthetician who wouldn't wax my entire eyebrows off, I found Amanda at Aquablue. Not only is she the sweetest person, but she's so careful and meticulous in the work that she does. I've been going to her consistently now for facials and eyebrow waxing, and I have seen a dramatic improvement with my skin. Amanda has recommended products for me to use and she doesn't try to sell you on products you don't need. I wish I could gate keep Amanda's services but I 10/10 recommend Amanda for any facial needs read more

3rd time visiting this establishment. Each time has been a treat. Definitely recommend the Aqua Blue Full Body Massage. Plenty of 2 hour parking is available in the back of the building. read more

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Purchased their recent Valentine's Day special for myself and my beau. The massage was more like a full body rub down. The foot treatment was a nice touch, similar to a salt or sugar scrub as part of a pedicure. I was surprised when the ladies finished us after one hour, as I expected an hour for each service, or somehow a combination to make up a total of two hours. See the attached advertisement directly from their website... after the service was done I noticed the flyer at the front desk stated "one hour". The receptionist explained that it was two separate massage therapists who made these flyers. This was very misleading and sneaky on their part. An actual massage (deep tissue) for an hour runs less than half this "special" price. This was no special deal at all. Will not be visiting this spa again. Customer service was mediocre and things are definitely over priced. read more

Aquablue Spa - Screenshot of Valentine's Day advertisement from company web page. - Massage Near Me - Salinas, California

I would have given one star except that I have had nice facials at this spa in the past. I received a facial and brow wax, During the brow wax my skin started to bleed and the spa specialist just kept saying "oh, you lifted, you lifted" as if somehow it was my fault. I didn't think much about it until the next day my other upper eyebrow was bleeding and I had two burnt eyelids. I called the spa to inform someone and left a message. There was no return call or email to apologize or follow up to see how things were. Very unprofessional and this was a disappointing experience. read more

Aquablue Spa - Massage Near Me - Salinas, California

Carmen Deep Tissue Massage-I really enjoyed the deep tissue massage from Carmen. She really identified the areas in my body needing the most pressure. I highly recommend anyone to go see her. Michelle Chemical Peel--Michelle is my favorite---I always enjoy all of our conversations and her expertise when it comes to my skin! She is truly the only aesthetician, I'll ever see! Very knowledgeable and recommends provides alot of great tips when it comes to my skin. read more

I have come here a couple of times throughout the years and have never had a bad experience. I have had massages and always felt comfortable and welcomed. The staff is always nice, explains everything, they have clean bathrooms and lockers to store your items. A quiet room to have water or champagne and comfy robes and great overall layout. I always tend to get a deep tissue massage or a hot rock massage and they have been great! They listen to what I like, they put the right pressure, there is no rush to get you out of there afterwards. This last time my sister and I did a couple massage together for her birthday and it was fun. We love to book ourselves a sister day here when we can. read more

I am so happy to have visited Aqua Blue today for a relaxation full body massage and a 24K gold facial. Both Carmen and Chelsea (facial) were amazing. I highly recommend them if you are looking to get pampered. Thank you Aqua Blue!! Shelly read more

Fraudulent and misleading business. The Valentines "Special" was no special. AquaBlue's advertisement online was a couples 2 hour message for $310. When scheduling, I requested clarification on the special, the gal confirmed it would be a 2 hour massage for each person. Once we arrived for our appointment we were immediately taken back to the changing rooms and escorted to the relaxation room. Once robed and in the couples massage room upstairs we come to find out we are only booked for 60min. We were confused and felt it was too late to ask questions since we were already in the room. After 60min of a rub (not a massage) I asked the front clerk what exactly we were booked for. She stated it was the valentines special for $310. The advertisement at the desk now said 60min vs 2 hour massage. I was livid! I felt bamboozled and the entirety of the service was not worth the money. According to their website a traditional massage is $120 for 60min. How is a couples 60min massage a "special" at $310?? Lesson learned, I will not be seeking services here again nor will I ever recommend this establishment. read more

Wonderful Spa. I've been going there for years. I get a very skilled sports massage from Lulu before and after doing marathons and half marathons. Great staff. Very relaxing environment. Lulu is the most skilled massage therapist I've ever experienced. My daughters also enjoy the facials and other spa treatments and amenities. I highly recommended Aqua Blue. read more

If you're considering getting a facial, SHELBY IS YOUR GIRL! This was only my second facial ever and it was amazing. Shelby is such a knowledgeable esthetician and only does what's best for your face and your skin. She's recommended so many incredible products that have truly transformed the way my skin looks and feels in only a few short weeks. I booked my next facial with her as I was walking out the door from my first one 2 weeks ago and plan on continuing to schedule regular appointments with her. My skin has never felt better read more

Aquablue Spa - Massage Near Me - Salinas, California

I had my first massage from here and it didn't disappoint! Lulu was very attentive and accommodating to my massage! I was treated to a nice glass of champagne upon entry and greeted my locker. I would note there are no pools, saunas or baths here but for a massage it was great! read more

I went to Michelle for a Brazilian wax & she did amazing! She's so sweet, was so fun to meet & talk to! Definitely going back as a regular now (: read more

I have been a loyal customer to Aquablue Spa for almost a year now and when I tell you I am soo happy, my first ever appointment was with my FAVORITE person MICHELLE! Our first apt together she was super kind, loving, caring, nice, very informative and knowledgeable! We talked like we knew each other forever :) and after my first visit she is my go too! The only one I trust with my wax services (if she was to ever leave which she can't because I need her there haha!) after my first apt Michelle welcomed me so nicely and gave me a hug and asked how I was how everything is going, it made me feel super appreciated and also like she actually cares about me as a person. She gives me great advice when it comes to my wax apt and she is great to talk too, I swear I almost just want to work there, just so I can talk to her. Aquablue Spa you truly have a great employee, please make sure you take care of MICHELLE and protect her because she cannot leave that location, ok? Cool! I really want to thank Michelle (again) there are just no words to describe how amazing she is and I'm truly blessed to know her and consider not just as a friend but like family. read more

I got my first Brazilian done with Michelle and it was such a great first time experience. She made me feel comfortable and talked me through the whole thing. 10/10 recommend Michelle she's the best! read more

I was given a 60-min facial at Aquablue Spa as a retirement gift. When I got to the salon, Michelle was very friendly, welcoming, and professional. The facial was thorough, and the massage was so relaxing that it just about put me to sleep. Michelle was a great conversationalist, gave an awesome facial massage, and I will definitely make an appointment to come back. I was a little fearful that my face might break out afterwards, but my skin has remained very soft and clear. Thank you Michelle!! read more

I had recently gone in to buy a cream but was shocked to see how unprofessional one of the managers(?) was to their employees. She was basically yelling at them and had repeated multiple times that since she's the wife of the owner she can talk to them however she'd like. Id never experienced something like this in the past and was shocked to find out after coming back that some of the employees and an aesthetician was fired(?) not sure why but if I do know I've never had issues with the employees and will no longer be revisiting after seeing how unprofessional they treat their work staff. They need to fire that lady who claimed to be the owners wife(Lulu) I believe her name was Lulu. read more

My wife and I try to do a couples massage every so often. When we do, we are never disappointed by the awesome customer service and the great ambience! The owner Frank is a great guy and takes care of his customers very well! read more

So I finally decided to make some me time and scheduled a massage. We all know I never do this for myself! Had this whole conversation about wanting female only with the front desk after getting a wax service. So what happens? They try to send in some guy. Soooo no massage for me! They had me scheduled with a female and someone changed it so my therapist LuLu could perform some wrap on another person. Joy! I was trying to release some stress and they managed to stress me out more! So no massage and more stress for having to tell the guy I do not prefer him. How embarrassing and stressful for me. All in a robe and had to get dressed and leave. They wanted me to come back later but I literally fit this into my schedule. Apparently making reservations is a challenge if you want something specific. I would think requesting male or female is standard in this business. I guess I will have to try and find another place to go if I ever decide to make time for myself like this again. read more

Lovely ambience, very nice decor. I did not try out the spa treatments today, otherwise I would know whether it should get 5 stars but I plan to return and find out. Great customer service today. read more

I went today 8/18/19 for a Aquablue Slim & Tone Mud Wrap. I was very disappointed with the service. The massage therapist spend less than an hour when the treatment is 90 minutes. The cost for the 90 minute service is $145. I informed the receptionist in the front desk about the situation and she apologized and was very sorry that I did not have a good experience. She charged me $115 instead of the full price. Although the receptionist was understanding and gave me a discount, I was not able to enjoy the full experience. The massage therapist did not do her job well. It's truly a shame since I was expecting to have a nice experience, instead I left frustrated and disappointed. read more

I take a signature tensión massage with Nancy. She was fantastic and really profesional. I really reccomend her. She takes all my tensión away. Thank you so much Nancy. read more

I've been to this spa several times and I've never been disappointed--from the front desk, estheticians, and massage therapists. Shelby who is my go to girl does wonders on my skin! She's very knowledgeable on skin care and recommends awesome products. My skin definitely glows after getting a facial with her. As for massages, I've had several different therapists both male and female. I've never felt uncomfortable and when pressure is too much or not enough, all it takes is for me to voice what i need and they adjust accordingly. A good therapist will adjust pressure as needed as long as you voice your needs. Thank you Aquablue staff for always providing a pleasant experience. read more

The masseuse used only elbows on my shoulders even after I said "Ow, I'm too tense there to just dig right in"... it did not feel good and after over $100 spent my shoulders are still tight. The front desk had nothing to say when I commented on the high price and my shoulders still being tense. The face cover on the table smelled like fragrance from laundry soap or dryer sheets - breathing in these toxic chemicals wasn't the relaxing setting I was hoping for. I wanted some water; unfortunately they use Alhambra's water which is fluoridated, no thanks. I really thought such a nice looking place in old town would be a much better experience. Waste of money, for sure. read more

I decided to treat myself to a massage since it's been a while. I have gone to Aquablue in the past and received a wonderful massage. Today my appointment was at 12:30. I arrived in the area about 12:20 but had to drive around the block a couple times to find parking. I walked in at 12:30 but was told it was not a problem. Went to bathroom to change and the receptionist asked me if I'd like champagne and I said sure, she said it would be waiting in relaxation room. When I went into relaxation room there was no champagne but not a big deal to me. I waited about 10 minutes in there when my therapist came to retrieve me. She talked to me for about 5 minutes then left the room for me to get ready. I waited on the table for about 10 minutes before she returned. She assured me I had a 60 min massage and she started. She was very sweet and the massage was wonderful except that it felt like the most rushed massage I have ever had. Before I knew it she said it was done. I left the room looked at clock and it was exactly 1:30. I received about a 30 min massage for the price of 60 min. I told receptionist and she didn't seem to worried but did say I should have received the full hour from when the therapist starts the massage and said she'd give me a 10% discount. So I paid $95 for a 30 min massage. It's a shame because I was planning on coming back regularly, And I reduced the therapists tip considerably since she cut the session short. I'm a bit disappointed because I really did like this place on my past visits and was looking forward to returning but I'm a bit turned off about paying that much and only receiving half the service I'm paying for. read more

Very nice place! I felt super welcomed and doted on. It was quiet and tranquil with yoga type music to calm you as soon as you walk in. The receptionist was delightful, I wish I caught his name! He offered me Champaign and it was a short wait for my esthetician. My esthetician was a peach. So sweet and answered all of my questions. I went in for a microdermabrasion which I highly recommend! It was great for my skin and felt nice as well. She explained everything as she went. I have zero complaints about this place and will definitely make this spot at regular as I can but I must warn you: it is pricey. read more

Nice spa day , wax and tension massage !!!! Great place always friendly, great staff, great service ..... read more

Aquablue Spa - Massage Near Me - Salinas, California

The hot stone massage was EXCELLENT! However, the reason I am giving a 3 stars is due to the receptionist. They need to work on how they receive people and be ready when people have appointments. I had scheduled the one steam room/sauna for 30 minutes before. But they did not have a locker for me upon arrival - which meant that I lost time to be in the sauna. No one showed me how to use the steam shower (not a sit down room) or the sauna. When I had gotten all settled in the sauna, they knocked on the door to let me know my locker was ready. So, I get the combination of hot stone massage and deep tissue - which was excellent. Very nice and comfortable room. Then when I'm leaving I wanted to relax in the room (where they have two nice lounge chairs and two regular chairs). But the receptionists looked at me and said they had to get ready for a party but I could have tea in the reception area. Then, I complained! They said ok, so they allowed me to sit in the room after my massage. By then I just plain felt uncomfortable. So I was only there for about 5 minutes. I will not go back there again. I've been to spas before where they have relaxing rooms (like Burke-Williams on Santana Row) and they treat you like a queen. For the same price. read more