I would like to fully recommend Scott @ Drake's Hot Tub Service. I don't usually give review, so…read morethat demonstrates how much I appreciated the service I received on my hot tub. Scott was fast in responding, did his homework on my type of spa, and quickly diagnosed and fixed the problem. In today's service market, especially in the Sierra foothills, this kind of service is rare.

Scott put in a mini split for my master bed and I couldn't be more happy with his customer service…read moreand knowledge from what he is doing. He is definitely reasonable prices for what he does for his great work. Thank you very much

Love Joel- he opened our pool and showed us the necessary things to do to keep the pool going…read more Definitely recommend!

Service couldn't have been better. After purchasing a home in Sutter Creek, we retained Riley's…read morePool Service to do a thorough cleaning of the existing spa. The work they did was exceptional; they drained it, flushed the pipes, polished the surface, and made it like new. We love it.

Did a great job on painting pool. Helped with the tiles work . Fast service…read more Drained pool and cleaned bottom applied epoxy paint for great price

I can't say enough good things about the job this company did for us. I received an estimate…read moreseveral years ago, but due to unforeseen circumstances, the project had to be put on hold. Even then, I knew this was the company I wanted to move forward with--and I'm so glad I did. The staff was punctual, efficient, and did an outstanding job from start to finish. They arrived on time as promised, got straight to work, maintained a clean workspace, and wrapped up seamlessly each day. Although a few days of rain extended the timeline slightly, I truly appreciated that they waited for good weather to ensure the work was done right. The new tiles, plaster, and step markers turned out absolutely amazing. Everything exceeded our expectations--and my kids are in heaven!

Outstanding service from Viking! We needed our pool pump replaced and within 4 days - 4 DAYS!! -…read morefrom contacting them to the pump being installed and running beautifully. CAN NOT RECOMMEND THEM HIGH ENOUGH after wading through multiple other pool services (including the one who installed the complete pool itself) with little or no response at all. Jake and Cassie are exceptional professionals, bar none.

Jake does a great job and is a pleasure to work with. My dogs are a bit of a pain but he never…read moremisses a beat. I would recommend Jake because he knows what he is doing and can help with any pool issues you may have.

Not trustworthy and certainly take no accountability for their mistakes. Also Brice and Karson…read moreemploy people to came to my home who did not have proper skills, needed the installation manual and brought incorrect parts. I'll look elsewhere for any further needs. I'm also elderly with limited money and felt taken advantage of

Why do you insist on covering a lie with a lie…read more First, Why are most wood burning stoves not UL listed? There are several standards that wood burning stoves must meet. UL listing is not a required standard for stoves, so most manufacturers elect not to have that testing done.. The UL laboratories are a private nonprofit organization that some manufacturers elect to send their products too. This certification can be costly and because the certification is not necessary for wood stoves, most manufacturers do not submit their product to Underwriters Laboratories for approval. There are only three wood-burning stoves that are UL listed Second, the only certification needed is when you install a new wood stove and that requirement is a stove certified by the EPA Third, older wood stoves are grandfathered in and there is no fire code that exist that states that you must upgrade to a new wood-burning stove when you buy or sell. If you do change out the stove, then it must be upgraded to an EPA certified stove Finally, there are manufacturers data plates that are on wood stoves that show the minimum clearances from stove to combustible materials. This particular stove met all the minimum distance requirements to combustible materials. Yes, the fireplace surround was ugly, however it was a cement fiber board that is a non-combustible material. In addition, the stove flue was exposed for the first 5 feet and is of a triple wall design which has a higher heat value. So I stand by my claim that your inspections are fraudulent, froth with misinformation, with intent to upsell or some new products to the person's home that you inspect.

In all the years I've had hot tubs, it wasn't until my appointment with Jorge that I finally felt…read moreconfident maintaining and using one. I can't say enough good things about his services. Since moving into our current house two years ago, my wife and I haven't been able to get our three-year-old hot tub running properly. Within the time it took him to refill our tub, Jorge fixed every issue and provided me with more practical information about operating and maintaining it than I've ever received from any other spa technician (we've had a few over the past decade) or from my own research. Jorge was quick to respond, professional, and friendly. On top of providing the best spa services I've experienced, he was also the most affordable. I 100% recommend Jorge.

Great, knowledgeable service. Jorge was very responsive to my messages on Yelp and my request to…read morerepair a leak in my hot tub. He found that my gaskets had worn and promptly replaced them during his visit. I found him to be pleasant and very professional. I highly recommend his services.

Jarryd came out to do a check up on a 2007 Viking Spa we bought off Facebook last year to make sure…read moreeverything was running right. He was so helpful, he checked the water temperature for us, checked the seals and pump, etc. He asked "what else can I show you or do you need help with?" So he showed me how to turn our jets by twisting them because I thought they were broken (oops lol) and what chemicals are really needed to balance out the water, he also told me how to spruce up the vinyl siding since its dingy looking. I appreciate how nice and helpful he was, we will definitely call him with any issues we have with our spa. Thank you Jarryd!

I can't recommend The Spa Specialist enough. Jarryd fixed my hot tub quickly, but also took the…read moretime to explain how to keep it running better long-term (tips on water chemistry, seasonal care, etc.). It's running better than ever. 5 stars!

Very leaky kitchen faucet. Called office this morning around…read more10am, they came out around 11.30! Nice and professional service person. Thank you

Loved that they came quickly & fixed the problem. Great service & great tech. I would definitely…read moreuse them again & recommend them.

My wife and I attended a Premier Pool Open House at their offices with the intent to just "to…read morelook". We met Jeremy and he gave us an idea of what to they do, what to expect, and some light design options from the showroom. He offered to visit our house to make measurements so that he could create some design mockups of possibilities. Within a week or two, Jeremy sent us a "first look". We asked for a few edits here and there given we had no ideas where we wanted to go with it as we completely leveled our existing yard and kept nothing. We were amazed by the first drafts given that we didn't think a pool would fit in our yard comfortably. Jeremy was extremely patient with the design iterations as we played around with ideas. The designs sold us and we were all in! Initially we thought it would take 6-8 weeks for permits to be pulled after we gave the green light to proceed. They ended up being approved in less than a week and we broke ground about week later. Premier was extremely fast with their team of contractors and subcontractors from demolition to full completion. From breaking ground to filling with water was less than a three-month turnaround. With several of those weeks the result of Christmas to New Year's vacation and time it takes for various components like decking or pool interior to cure. Premier was great with communication in terms of letting us know each morning who was coming on any given day. Usually we heard from Jeremy and our construction manager Teo a day or two earlier than Premier's automated emails on next steps. While Jeremy and Teo were clear, it was nice to receive the emails to make sure we heard everything correctly. Pros: Showroom has too many option to choose from! LOL! From textures to colors, there was almost too many. They even recommended visiting tile shops if we wanted to explore other colors. Jeremy was extremely polite and patient. He was readily available by both text and email for any questions we had. Teo was also great at stopping by to check on progress and see if we had any questions. He was also readily available by text message. We had them install a specialty BaduJet Turbo Pro. We pointed them to the website and they took care of all specs to fabricate the pool around it, all additional electrical work, and all additional plumbing. Recommendations for Premier: It would be great if some of the subcontractors were brought "in house" to provide full wraparound services. We opted to install tempered glass so that the pool could be enlarged and moved closer to the house. But we had to coordinate that on our own with a window contractor. We will use their subcontractor to install rock facades on our house. It would be great if they could have done in under the Premier contract at the same time they were doing the pool facades. I get it, they do pools, not houses. Premier took care of all the electrical, water, and gas hook ups that were related to the pool. We had to work with a couple of the subcontractors on the side to add additional sprinkler lines and move some electrical wiring on the side. Those also would have been great if it was done under the Premier contract as well. Premier's contractors and subcontractors obviously knew what they were doing so they pool just kind of came together. It would be great if Premier had a larger portfolio album of actual photos of pools so that we knew in advance what we were getting. We "trusted the process" and it all came together, but I could see some clients desiring to know more in advance. We subcontracted out the construction of a custom kitchen island because Premier doesn't build them (again, because they build pools), providing subcontractors provides another opportunity for Premier to be full service.

One year update... our grass is now filled with valleys from sinkage so rolling your ankle WILL…read morehappen. You can see where all of our pipes were ran in our yard. Our concrete is completely lifted from the ground and will most likely break soon and our pool sweep that comes with the pool does not work and has honestly never really worked. The pool itself is good but everything else that definitely costed a pretty penny, looks like crap and is dangerous. Very disappointed.