Cannot say enough good things about Good Vibes! They came…read moreto the rescue when my previous pool company let my pool turn green and wouldn't answer my calls or emails for help. Pool was taken care of next day, filters and all chemical errors and equipment issues fixed within two days! Great communication, a first month free and super friendly service!!! Highly recommend!

Don't use this company! Gino came out the first time to meet with me. He also tested my chemicals…read moreand added muriatic acid to my pool. I watched him pour the acid directly from the bottle into my pool without diluting it first. Then, he proceeded to go around the pool with the pool brush brushing and splashing the water up onto the pool concrete coping. He said this is needed to circulate the acid. I went outside a couple hours after he left. I saw something that looked like black marks on the concrete coping near where he poured the acid in. Upon further examination, I realized they were holes in the concrete. The acid pitted by pool coping. Now I need to see if someone who does concrete repair can fill in the holes so they don't get any larger.

I wanted to post a review about a Fantastic Service Experience we have using this company to…read moreService our Pool and preform much needed equipment repairs that were now approaching 16+ years old. We were referred to In Depth Pools from a friend who uses this company to Service his pool on a weekly basis, he has also had repairs and upgrades done with them and has been thrilled at the professionalism, prices and most importantly the quality of the work performed. So with that I called the company and spoke to Phillip who is the owner and preforms all the work. He is Licensed Contractor and has worked in the industry for many years learning best practices from his prior employers who have taught him well before opening up his own business. What I noticed immediately is the friendly warm welcome and that he actually listened to my concerns and issues and did not immediately try to sell me on something until he fully understood my needs. I ended up signing up for weekly pool service and a couple of pump upgrades and the whole process was and is amazingly smooth, the work preformed was prompt, clean and works great! I am looking forward to the savings on my electric bill with the new high efficient pumps he installed and wow they are quiet too! And his weekly service is amazing, he is always on time, comes by gets to work, gets the job done in a timely manner and when he leaves my pool is sparkling like new! I would highly recommend you give IN DEPTH POOLS a call and you will see that Phillip and his business is not just another fly by night pool cleaning service! He is a full Service Operation that takes pride in his workmanship and loves his customers! I recommend 100%!

I am very happy with In Depth pool service. We have been using them for over 2 years now and they…read moreare so easy to deal with. Phillip is very responsive and transparent. I highly recommend them!

Keoni did an outstanding job as usual! Communication was excellent, and he explained everything in…read moregreat detail, including how everything was hooked up and how it works. He dialed in the automatic chlorine feeder and replumbed the system, removing the old waterfall and integrating it with the new variable-speed one I already had. He even spray-painted the pipes to match, which was a really nice finishing touch. He also took the time to integrate all of my new add-ons into my Pentair panel and set everything up with specific schedules so everything works together properly. He made sure I understood how everything was connected and how the different components work. The setup came out clean, professional, and exactly how I wanted it. This entire project exceeded my expectations. I'll continue to use Keoni and Nevergreen for my pool needs, as usual. Highly recommend!

My heart!!!!! This makes me so sad to leave this update. We used Nevergreen for nearly 4 years. We…read morehave loved them and their service. A few hiccups, but they were always dealt with in a respectful way and timely manner. We recently ended service with them only because we are trying to sell our home and we are trying to cut costs. We figured we could maintain the pool ourselves through the rest of the year. We called and were able to cancel our monthly service with them pretty easily. They were kind and helpful, but no information was given about the way they would leave the pool on their final service. Their departure, unfortunately, was disappointing and ended up costing us almost $400 to fix their mistake which actually defeated the entire purpose of trying to do this on our own to save money. I'm not sure if it's standard practice to leave everything with the pool completely OFF, but some notice and communication would have been nice. Everything was turned off. There was no power going into our pool. The filter, vacuum, pump, everything was turned off and in August heat this was a disaster for algae to grow. We didn't notice it until it was too late. I guess it grows quick in the heat because 2 separate trips to the pool store and $400 later we were able to get the pool back, but what a disappointment. I thought we had a week from the time Nevergreen serviced our pool until we needed to worry about it, but that was being under the impression that the filter, pump, vacuum etc was still running and keeping things clean. I do want to note that I really enjoyed our pool guy - I wish I remembered his name! Austin? He was super nice and helpful and when he learned we were cancelling he even took some time to show me a few things about the pool and equipment. Super helpful. I don't blame him. I don't imagine it would be his responsibility to communicate with me those details and he doesn't see me every week regardless. I am more upset with the back office and the lack of communication (no call or email explaining what to expect) when closing out an account and not going over the way things will end. Unless this is not common practice -- if everything should have been left on as it was, then I'm sorry to whoever services our pool lol I don't want to get him specifically in trouble, but this was a very costly mistake for us in an already difficult financial time. Pic for how the pool was left on his final cleaning.

This guy is a con artist. Told us we needed a new pool sweep and salt tank. Took over 4k dollars…read morefrom us and then said he couldn't pay us back when the new stuff didn't show up an. And then found pics of him online at a casino. Stay far away. He will lie about going through a bad breakup, how someone hit him with a baseball bat, how people stole money from him. Don't make the same mistake we did. He is a total scam.

I advise anyone to avoid doing business with Scotty Shork for pool maintenance. I first started…read moreworking with him a few years ago and thought he was great. He'd occasionally show up at odd hours, but living near Placerville I knew it was a long trip out here. He would request I prepay for some supplies but I could appreciate he's a small business. A few weeks ago, I prepaid him $600 and he didn't show up. He eventually texted an apology and we then agreed to another date. I have never heard from him since that confirmation. Recently, I have discovered reviews confirming that this is not unusual for Scotty. I've also seen his replies about being surprised by those reviews. I'm writing this three days after texting him that I was planning to write this, so it's no surprise to him. I'm most annoyed that his last prepayment request said that I should know that he's good for it from my past experience with him . He's a small time crook willing to spend a little time getting you ready for the hit.

From the moment I contacted this company for a quote to the moment we had our services I honestly…read morecannot express enough on how polite and professional their team has been. Jacob is our service guy, he's in and out after completing a thorough cleaning on our new pool. Our pool builders were horrible but Jacob has done an amazing job of communicating with us weekly and fixing the things our builders did not do. Highly recommend Viking. The price is reasonable.

A top-notch pool service company…read more I could go on and on about the skill, dedication, and professionalism of Viking Pool Maintenance, but I'll let the pictures do the talking. As you can see, they took a pool in pretty dire condition (the pool pump went out and my parent's health issues kept them from tending to it) and transformed it into the beauty it is today. Starting with their sunny office assistant, Cassie, who was quick to return calls and texts and was always beyond nice, every part of this pool transformation was well organized and completed on time. Although I never had the pleasure of meeting these guys in person (all of my correspondence with them was done over the phone), my parents did meet Jacob, Craig, and Alan and couldn't say enough nice things about these guys. Best of all, they left the pool sparkling.

I called Matthews Pool Service prior to our move from Dublin, CA. I was able to contact the owner,…read moreMike, immediately. He was super friendly and was coincidentally already servicing the house we were purchasing so he was familiar with the pool. The work he said needed to be done matched what our inspector suggested. Mike confirmed we needed a new pump and quoted the same price our inspector estimated. This shows his pricing was reasonable and upcharge was minimal. Mike also said we needed a new pool sweep (which we desperately did) and told me the least expensive place to get it. I purchased that and he installed it at no charge. Being a first time pool-owner I had many questions and Mike always responded to my texts and calls. He also helped find us a great company to install solar panels for our pool! A few weeks after we moved in we purchased a spa and are having Matthews Pool Service service that as well. One day our pool turned cloudy and I called Mike. He had someone come out that day and take a look. A few hours later all was fixed! I would highly recommend Matthews Pool Service and supporting a local company. Mike is a family man and cares a lot about his clients!

Mike is great! He comes through on his promises and delivers great service. If you have any issues…read moreat all, just call Mike and he will resolve it for you asap. My pool has been sparkling thanks to this company and you shouldn't hesitate to call on his services.

I hired Hammerhead pools to redo a large amount of tile work on my pool that failed due to…read moreinadequate bonding from a previous installer many years ago. Mike at Hammerhead pools was excellent to work with through the entire process. The staff worked with real craftsmanship and were checking in with me frequently to make sure that the finished product was something we were all proud of. I highly recommend calling Hammerhead for any upcoming pool work that you may need.

We have been a customer of Hammerhead Pools since our pool was installed in 2021. Working with…read moreMike & Chandler has been great. We worked with Mike during the construction portion, then transferred over to Chandler for all service issues. Our Salt Chlorinator started to malfunction just outside of our warranty. Chandler scheduled a service call the same week and was able to talk with the manufacturer to have our salt chlorinator replaced fairly quickly once the part was available. Any service issues or questions that come up, Chandler is quick to respond. Chandler also follow ups after the service was completed to verify the work was completed and is working properly.

We had a large crack in our spa plaster that we wanted to get repaired. We called around and had a…read morehard time finding someone who repairs cracks. When we contacted Pinnacle Pool, Cooper responded promptly that he does repair cracks, gave us a quote, and was able to come out quickly. Cooper was meticulous and we are so pleased with the repair he did. He did a fantastic job matching the plaster color to our existing plaster and the finished product looks great! We are so happy with how it turned out. I highly recommend Pinnacle Pool for any pool issues. We won't hesitate to reach out to them again for future pool repairs.

Undoubtedly the best pool servicing around! I've worked with Cooper for years, recommended him to…read morefriends, and he never disappoints!