We had a Backflow certified on a commercial property from these guys, awesome experience for us…read moreoverall. Top tier professionalism and response time. Office was friendly and informative, field tech was knowledgeable and efficient. Couldn't have asked for a better experience.

Been using this firm now for six years and every year has been a great experience! Always friendly…read moreand professional!

Our house water pressure was up and down and all over the place lately, I figured we needed a…read morereplacement for a failed pressure regulator valve. I called Chris based on his yelp reviews and proximity to his business location. We talked on the phone and he guided me through the process of making sure it wasn't just thermal expansion at the water heater. He didn't want me to pay for a new prv if it wasn't needed. In other words, he wasn't concerned with making a buck. It turned out it was the prv and he sent Mark out the next morning with a new prv. Mark is a great guy. Very personable and he had the prv installed in no time. He also came in to check that all was good with the expansion tank on the water heater. The house water pressure is perfect and stable now. The price was fair and nothing like what it would have been with a big plumbing outfit. I highly recommend!

I feel compelled to share my experience so others don't end up in the same position. I reached out…read moreto this company for help locating a hidden leak, explaining everything in detail and even providing a video to help them understand the issue. When the technician arrived, he took a quick look, flashed a light around, and glanced under the crawl space--but never actually went in to investigate. After a few minutes, he told me he couldn't find anything and suggested a costly camera inspection. At that point, I asked him a question about our dishwasher, and he ran a wire through it, pushing out a bit of food buildup. It was a small fix, and I was grateful for the help. Then came the shock--he told me I owed him $200. I was stunned. For what amounted to a flashlight glance and a quick poke at the dishwasher, it felt incredibly excessive. I was home alone and felt pressured to pay, but I walked away from that interaction feeling completely taken advantage of. Thankfully, we contacted a second plumber who actually took the time to go into the crawl space, snake the main line, and diagnose the real issue--without charging a dime for the inspection. He gave us a fair quote, fixed the problem properly, and even installed a two-way sewer cleanout. That's the kind of service that earns long-term trust. I don't normally write reviews like this, but I want others to know: do your homework. There are honest, hardworking professionals out there. Sadly, this company wasn't one of them. Reach out to Andy at Flow Right.

Needed a repair for a corroded refrigerator water valve. I called and got quotes from several…read moredifferent plumbing companies and CSR Plumbing made the most sense for me. They were able to come quickly and were able to cut through the wall, and replace the corroded valve. No problems with the newly replaced valve thus far (3 months in). Would recommend.

Great experience start to finish:…read more * Prompt response on the phone * Rapid appointment scheduled with a 2 hour window * Julio showed up on the early side of the 2 hours, very professional and courteous * He fixed the problem rapidly, no hassle, no mess Great job and a great company!

John responded quickly to my inquiry. He was honest and upfront about service charge for the…read moreweekend. Once I had agreed. He and his team came out right away and got to work on my clogged kitchen drain. Customer service was top tier. Friendly and informative. Definitely will be using them again and recommend to anyone looking for an honest plumber.

John came out on a holiday weekend and fixed our problem of a leak from a stub put in the wall…read more Very satisfied with his care.

Arnold came and did a fantastic job. He identified the leak quickly and wrote a plumbing report…read morethat was included in my invoice. He was very professional and knowledgeable and gave great advice. He even set me up with a restoration company for the damage of the pipe burst in the attic. Highly recommend and would use their services again.

Really efficient and excellent service. Did a better than expected job on my kitchen sink and new…read moretoilet installations. Highly recommended!

Last week, when we were in the middle of a stifling heat wave, our HVAC unit suddenly died. We were…read morein need of a replacement and Mauzy came to the rescue. Our HVAC service technician Joe Annello thoroughly went over our replacement options and financing. We were also provided significant discounts, as well as reduced pricing on the duct work and installation. Joe was also able to set up next day installation for us with Chris and his incredible team (AJ and Alberto). They were polite, professional, clean and efficient and completed the installation sooner than we expected. We were very pleased throughout the whole process and highly recommend Mauzy for your HVAC needs.

Extremely disappointing experience with a service-contract customer…read more I manage a property for a landlord who has a service contract with Mauzy. I scheduled an AC service appointment on July 24 for September 9. About two weeks ago, the AC started having problems, so I contacted Mauzy to see if there was any way to move the appointment up. I never received a return call. I decided to leave the original appointment in place and wait. Then, at 7:36 AM on the morning of the scheduled appointment, I received a text saying they were "inundated with service calls" and were canceling the appointment, asking me to call the office to reschedule. I called. They couldn't transfer me to a supervisor. I called again and reached an AI representative named Diego, who also couldn't transfer me to anyone and simply recorded my complaint. I completely understand that HVAC companies get busy. What I don't understand is canceling a long-scheduled appointment the morning of service--especially for a customer with a service contract--after an earlier request for help had already gone unanswered. The biggest issue isn't that they're busy. It's the complete lack of communication and the inability to speak with an actual person who has the authority to resolve the problem. This is not the level of customer service I would expect from a company when someone is paying for a service contract.

I have used other plumbers. But All American Plumbing is by far the most reliable and professional…read moreplumbing service! Jon came to the house on time and carefully checked the shower faucet, explained clearly the problem and gave options to fix it. Jon has done an excellent job at my house! I will definitely pass the contact to my neighbors and call back All American plumbing in the future.

Iain was our plumber and had standout communication. He would always give us the full rundown,…read moreheads up on pricing, next steps, and followed up in a timely fashion with any questions he didn't know the immediate answer to. Most recently he fixed a toilet leak for us and stayed on the project over multiple weeks. It was really helpful to have the same plumber on the job so they had all the context and nothing slipped through the cracks. All American overall was really easy to get ahold of, which is incredibly important with plumbing issues! Our project was not a cheap one but we were glad to have a plumber on the job we could feel confident about.

I used the company they purchased and 1Affordable took over. I find their pricing excessively high…read morecompared when I used AI and they were way above what market rates are for the same work. Double charged for the test certificate when they said I needed new equipment. Isn't it ironic that the prior item passed every year for 5 years and all of a sudden it didn't and instead of costing $65 they said I needed it rebuilt and then charged me for testing a second time when it essentially needed to be tested to see if it works properly. Yes, they were nice on the phone, but my gut says, I wasn't taken advantage of. It just didn't feel right.

When you reach out on yelp you never know what level of service or what you will get. I just wanted…read moreto say that Affordable Backflow have earned a life long customer. Your level of honesty and customer service is greatly appreciated. My backflow unit failed a test, where another Backflow company wanted to charge my a lot of money to fix it, Affordabe Backflows team were able to fix it and a considerablly less rate.

We had a great experience with Water Heaters Only. Justin replaced our water heater and made sure…read moreeverything was brought up to code and done right. He was extremely professional, knowledgeable, and just a super cool dude to work with. The company was also incredibly responsive. When we contacted them, they were able to get someone out to our house very quickly, which we really appreciated. The entire experience from start to finish was smooth and professional. We'll definitely use Water Heaters Only again when the time comes and wouldn't hesitate to recommend them to anyone needing a water heater replaced or serviced. Highly recommended -- and a big thank you to Justin for doing such a great job!

We had a leak from our old water heater that our downstairs neighbor alerted us to a couple of days…read moreago. After we shut off the water, I got to looking for a company that could come out ASAP and resolve the issue. I called WHO around 5 a.m. and they had an overnight messaging service person who took all my info and let me know that I would get a call after 7 a.m. Around 7 a.m. I got a call and was able to set up a same day appointment. The folks on the phone were nice enough and professional. I was thrilled that someone would be coming out soon. We were alerted via text when our technician, Francisco, was on his way and he called to let us know when he would be arriving. Around 10 a.m. he was onsite and ready to assess the issue and give us a quote. They say free estimate, but I`m sure they still charge a service fee if you don`t end up agreeing to the quote. We agreed to the quote even though we didn`t want to( I mean..who WANTS to pay for a new water heater? haha). Anyway, Francisco explained all the parts and labor involved and was very informative about what each component was for and why, which we appreciated. Estimate signed and away we go. Francisco worked quickly and efficiently. By 2 p.m. we had a new water heater and the tech was cleaning up and ready to go. The job was quicker than we thought, which was great, and even though he said to give the water about an hour to heat, we tested it before and we got nice, hot water quickly. The new unit looks so fresh and new and everything went well. We were given a 2 year labor warranty, so that is a nice assurance. All in all, a great experience. I do want to go over pricing because while every scenario is different, I like to be transparent. A lot of people will say, "This is what I was quoted for XYZ" or "I ended up paying such and such amount less than other companies". We had an old unit(about 25 years old), we live in an upstairs condo unit and our water heater is on the balcony in a closer(location of the unit is all considered when quoting). We needed a new water heater(40 gallons), obviously, some new piping(portions, not full), a drip pan, some other bits and bobs(that weren't that expensive) and you are paying for the labor and expertise of the tech). We ended up with a $3000 bill for this service. AGAIN, every situation is different, but I do like to give the Yelp community a run down of my situation and pricing so that they can make informed decisions. As mentioned above, a great experience and we are back up and running with our hot water. I will update if anything significant happens.

I am very happy with the diagnostic done when my furnace quit and with the installation of my new…read morefurnace and A/C replacement units installed by Carini Home Services. I needed a new furnace and even though the A/C was still working I decided to replace both units with an upgrade. In doing so the duct work had to be upgraded with larger ducts. My furnace is in the attic and the installation was difficult. This is an older house so the attic space is very small and the rafters had to be cut to accommodate the furnace and then repaired when the installation was done. First day of installation in walks Chuy and Joel. Chuy took the lead and he would answer any questions I had and gave me progress reports as the units were being installed. He is so knowledgeable and talented. He even did the carpentry repair in the attic. Thanks guys for a job well done.

Updated Review - 2026…read more I'm updating my review of Carini Home Services and leaving my original 2022 review below for context. Carini installed my Fujitsu mini-split in 2015. At the time, I gave them five stars and referred several friends. In 2022, while the system was still within the 12-year warranty listed on my paperwork, it stopped cooling properly. I contacted Carini and was told they no longer serviced Fujitsu systems. Since they had installed it, I was frustrated that I was basically told to find someone else. That led to my one-star review. Fast forward to 2026. My system started throwing error codes. After struggling to find someone to work on it, I learned Carini was servicing Fujitsu systems again, so I gave them another chance. Eventually they sent Dylan, who was knowledgeable, confident, and persistent. Naturally, the AC worked perfectly when he showed up. Because of course it did. But Dylan didn't give up. He opened the unit, ran tests, and eventually got it to reproduce the exact error codes I had been seeing. With his knowledge and a little AI/ChatGPT assistance--which I found funny because I was standing there using ChatGPT too--he narrowed it down to a failed thermistor. He then used his meter to confirm it. His diagnosis was accurate. Here is where my concern comes in. Dylan explained that replacing the thermistors would be about a two-hour job. The quote came in just under $1,000, and based on his explanation, I agreed. A week later, he returned with the parts. I expected him to be there for around two hours. He finished in 28 minutes. Great news: the repair worked. Not-so-great news: I was still charged the full quoted amount. When I questioned it, I was told Carini uses flat-rate pricing. I understand flat-rate pricing. I understand overhead, training, travel time, equipment, and the value of having someone correctly diagnose the problem. My issue is simple: If it is a flat-rate repair, tell me that upfront. What I was told was that this was approximately a two-hour job. If I had been told, "This repair is a flat fee regardless of whether it takes 30 minutes or two hours," then I would have understood exactly what I was agreeing to. Instead, I agreed to a price after being told the work would take approximately two hours, and then watched it get completed in 28 minutes. That left me feeling like I overpaid. So why am I still giving Carini 4 stars? Because Dylan deserves credit. * He correctly diagnosed the problem. * He fixed it. * He took the time to reproduce an intermittent issue instead of telling me everything looked fine. * He explained what he was testing. * He did not immediately try to sell me a brand-new $20,000-$30,000 system. * Most importantly, my AC is working again. Why deduct one star? Because Carini could not satisfactorily explain the difference between being told it was a two-hour job and then being charged the same amount when the actual repair took 28 minutes. The repair itself was good. The communication about the pricing could have been much better. Final score: 4 stars. Considering my previous review was one star, I think that is more than fair. Original Review - 2022 Carini originally installed my Fujitsu mini-split system in 2015, and my experience was excellent. I gave them five stars, recommended them to friends, and several friends hired them. In 2022, the approximately seven-year-old system stopped cooling properly. My paperwork showed a 12-year warranty, so I contacted Carini. When I mentioned that the system was Fujitsu, I was told they no longer serviced that brand and that I would need to call someone else. I was disappointed that the company that installed a system costing more than $10,000 would not even diagnose the problem. I understand companies change manufacturers and product lines, but I believe an installer should make a reasonable effort to help an existing customer or at least directly refer them to someone who can. The system ultimately needed refrigerant and leak testing, not a Fujitsu-specific replacement part. My concern was never that Carini could not obtain a particular part. My concern was that they declined to diagnose a system they had installed. That experience resulted in my original one-star review. Since I eventually gave Carini another opportunity in 2026, I believe this updated review fairly reflects both experiences.