Ryan came out right away and had the drain snaked and working in 10 minutes. They did not try and upsell or change pricing- just honest, direct, and efficient. Paid with apple pay- super easy. read more

I requested a quote to replace my kitchen sink garbage disposal. As soon as pushed send on yelp, Ryan was calling my phone. Very courteous, respectful, friendly and prompt. He gave me a price over the phone and told me to grab a disposal from Home Depot. As soon as I picked one up, I called him back. He was at my house within the hour! Just as he had promised. Other companies refused to give me a price over the phone. It's not that hard people, it isn't rocket science. Ryan was done within the hour, I paid him via credit card, no leaks and the new disposal works perfectly. I highly recommend him and Fraser plumbing. Punctual, respectful, prompt and price was competitive. read more

As always exceptional service. We've used Fraser in the past and knew they would be my go to for all our plumbing needs. We called due to a clogged drain in the kitchen sink and clog in the upstairs sink. Ryan came out on time. And was able to clear both sinks. We was courtesy and respectful to my mom who was home and cleaned up after. Having plumbing issues can be stressing but Fraser Plumbing and Ryan have eased my mind and I will definitely call back if I ever have any issues! Thank you! read more

They have excellent and quick service. The response is quick on calls. Quality is better than your next door neighbors handyman. read more

Ver fast response and provide receipts for insurance purposes. You get great quality for the price. The plumbers are knowledgeable and explain issues very well read more

When we contacted Fraser, we were looking for a solution that would alter our Stove Gas fixture so we could push it back closer to the wall (new stove, bad fixture placement). Jacob from Fraser Plumbing did a fantastic job on our Stove Gas Fixture redo. He was able to get us a solution that did not require additional dry wall work, and were able to push our stove back the fully against the wall. Once done with that job, he also helped us with a water line out back that also needed attention. Great Job Jacob! read more

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Are you looking for the most transparency and upfront pricing for your plumbing services? I was too, and I luckily found Fraser Plumbing Services. I have had many plumbing mishaps in my day, and would always be disappointed by the services provided, or the uptick in pricing as any project would progress. But then came along Fraser Plumbing Services, and all of these worries were put to rest. This was one of the best service experiences I have ever been part of. Angel and Jacob, were incredible - they were timely, communicative, and efficient. I'd never wish for more plumbing issues for myself or anyone for that matter, but if it ever comes to dealing with it again, I will not hesitate to use Fraser Plumbing Services. read more

Jacob and Angel fixed our shower, which needed a new shower cartridge since the old one was not starting/stopping the flow of water easily. They did a great job and explained the issue clearly and completed the replacement and all works well with our shower now! Thanks Jacob and Angel, would work with Fraser Plumbing Services again. Only thing I that could be improved is the communication of when the technicians will arrive i.e. getting a call or text on their ETA would be helpful, otherwise great service. read more

Ladies beware! Called pic plumbing for a toilet install and it took them two several days to install. Granted some of the issue where not there fault like the city water but they took that opportunity to up sell their services. They dragged out the delays and suggested many more other services that were not needed to complete the job. I grew up with a family of certified plumbers and the on-site guy was trying tell me I needed this and that knowing damn well that was not needed to compete the job. Once he realized I know to much he than refused to complete the job and said that he would leave the cocking so I can finish the work. Wtf! Ladies! Ladies! I can stress enough have a man present when contracting this company. read more

Allan your guy was awesome! He was early, polite, and professional. The work was done fast and right ! We will definitely be calling you /texting should we need a plumber. read more

Ryan was fantastic and the services were reasonable in cost as compared to others. He was patient and very professional in fixing our kitchen faucet and water shut off valve replacements throughout our home. I would use them again and highly recommended to others. read more

We have just installed a Moen Flo water shutoff SMART valve. Fraser Plumbing did a first class job all around. The back office was efficient with excellent communication - we knew who was coming to the house and exactly when they would arrive. The discussion before we selected the Moen was very helpful, explaining exactly how it worked. The installation was quick and easy, and expertly done ! Highly recommend Fraser Pluming. read more

Hector was efficient, friendly, and did a fantastic job. He isolated my leak and replaced a valve on the main line to isolate it.

We just met Ryan and he was such a great Plumber. He is honest and doesn't try to sell you on anything that you don't need. Highly recommend their services read more

I contacted PIC plumbing for the installation of 3 ultra-low flow toiletsv and replacement of a kitchen grinder back in November 2021. My original interactions with this company were very positive. PIC Plumbing quickly responded to my questions and quickly and professionally installed those 3 toilets, and removed the old toilets. The problem actually occurred afterwards in February. I noticed that sometimes the toilets would leak a bit of brown smelly liquid on the bottom side. After making sure that it wasn't people not hitting the bowl right (peeing), I called PIC Plumbing again to check out the problem. The operator forwarned me that this is not covered by their only 30 day warranty and that it would cost an unspecified amount. The operator did NOT give an estimate of range. I was ok with it. Javier quickly came out after confirming that it would cost $375. Javier quickly found that the wax ring was only present in pieces (improper installation?). He then quickly cleaned out the area, replaced the wax ring, reset and resealed the toilet. Upon telling him that it was PIC plumbing who previously installed the toilet, he ended up only charging me $300. To be clear, Javier did what he could - quickly and professionally. He deserves a 4 star rating! I am just disappointed that the operator did not take more ownership of the lacking work that was done previously, and PIC Plumbing as a company is not owning up. I am aware that by agreement there is only a 30 day warranty. But I am hoping that when it clearly is the improper installation of a wax ring the same company, would go the extra mile of making things right. I am acknowledging what Javier was doing. I am wondering if the business owner is willing to do more. As of now, I am forced to give PIC Plumbing 2 stars only which I hate doing. I am willing to adjust this rating based on outcome of remediation. read more

Fraser Plumbing Services - Picture shows place where leakage occurred due to improperly installed wax ring by PIC Plumbing. - Plumbing Near Me - San Diego, California

We just had an amazing experience with Fraser Plumbing. They were quick in responding and came out to assess our issue with arrival updates and information via text. As it turns out, our issue was more of a refrigeration issue, so they referred us to the appropriate vendor, and the cherry on top was that they refused to even charge for the visit. In this day and age, this type of altruism is few and far between. If we are ever in need of any plumbing service, they will be the first call we make. Very professional, very reliable and just plain kind. read more

Fraser Plumbing provided exceptional service! I needed to have my kitchen faucet replaced. The technician was able to install the fixture, took care of a leak and cleared a clogged drain. I would highly recommend Fraser Plumbing. read more

Owner came to my house to give an estimate and never heard from him again. I called back and spoke to his office staff and still no estimate. read more

I had two service techs come out last Thursday to replace the hardware in two bathroom tub faucets. while nice they left with the hardware replaced but a leak now. When I asked if that was normal one service tech said oh it could be something else which would cost several hundreds of dollars. He said they could apply the cost of the first visit but my issue is I DIDN'T have a leak until they touched it. I emailed yesterday and no response but two fast responses when scheduling. $379 btw to replace the hardware and I had the new parts already. read more

Fraser Plumbing Services - Plumbing Near Me - San Diego, California

Josh was extremely professional, arrived on time, provided excellent customer service by explaining and showing us the issue with our drains. Also Josh provided a quote up front. We highly recommend Josh and if we have another need for an honest and clean plumber; we will ask for Josh every time! We've had our troubles with dishonest plumbers so it's very nice to find a company that is trustworthy and fair pricing for their top level of service! Thanks again for being clean, efficient and honest! read more

I had 2 bathrooms backed up! The Gentleman arrived ASAP. Saved my weekend. I appreciated the work done and the price. I will use them again. I highly recommend. read more

I needed some preventative maintenance on my house drains. The service was fast, competent and professional. Ryan is the best plumber I have ever had in 30+ years of work on our house. I can highly recommend him and Fraser Plumbing. They have been my go to company for several years now. read more

Called on a Saturday evening, someone was at my place within 30 minutes and got the job done properly (I was quoted 1/3 of the price of some other companies) . Highly recommend them, thank you Jacob for your work. read more

I was so pleased with my experience with Fraser. Over the phone they weren't certain they could help with my issue (stuck button on jetted bathtub) and gave me some free advice. When that didn't work they sent over a technician that took everything apart to assess and was honest and said that they couldn't help without potentially making things worse and didn't charge us anything and gave us more advice on how to go about fixing it. 10/10 integrity. Will use them for future work. read more

I gave them a 2 only because the manager Josh was very responsive. The tech that came over was incredibly rude, not interested in helping and wouldn't give me the free estimate unless I paid $275 for a diagnosis. read more

I can't say enough good things about Fraser Plumbing ! From start to finish, they were professional, prompt, and incredibly skilled. I had a major issue with my pipes that other plumbers couldn't seem to fix, but their team came in and handled it quickly and efficiently. They explained everything clearly, gave me upfront pricing with no surprises, and cleaned up thoroughly afterward. Friendly, reliable, and experts at what they do--I'll definitely be calling them for any future plumbing needs. Highly recommended! read more

Created work order on yelp. Michelle immediately reached out. Professional and courteous she was able to schedule a free on-site consultation for multiple repairs and preventative maintenance the following day. A technician arrived at scheduled time. However due to a misunderstanding the appointment needed to be rescheduled. The following day Josh arrived ahead of schedule, quickly reviewed on site concerns, and immediately provided a break down of repairs and preventative maintenance. Outstanding customer service, flexible scheduling, reasonable pricing, and a seamless electronic system. Pros - Stress free, upfront pricing, and organized. Cons - Delay in service due to rescheduling. Michelle and Josh worked collaboratively to address our concerns and arrived on site the following day. Overall a great experience! read more

Selected PIC plumbing from the many that we're notified via Yelp as they were the first to respond with an actual response vice one that asked me to provide information that I already had to begin with. Their technicians (2), arrived on time with the knowledge, tools, and, skills to unclog the drain and had the bathroom back up and running again. Quick to respond, arrive, and resolve my emergent issue! Highly recommend! read more

This was first experience with PIC Plumbing and I was really impressed. PIC provided an estimate for leaky pipes and our water heater. My first POC was Michelle (owner) she was professional and efficient, helped me quickly set-up an appointment and confirmed everything promptly. I received a reminder about the appointment the day before and an update that the plumber, Eric, was en route. Eric provided amazing customer service, taking the time to discuss all the issues he found and work he recommended. He answered my questions with patience and expertise. Will def be using this company again and requesting Eric. Highly recommend. read more

Great service and professional Ryan and Guz were very helpful Will definitely use Pic again. read more

Best pluming service so far! This is the 3rd time I use PIC pluming services and Eric was very knowledgeable and professional. He got the job done and also took the time to explain and double check everything before he left my house And also big thanks to the team for the fast response and always keep me updated on everything. read more

Eric was great. Good customer service. Showed up on time and gave us good advice. Highly recommended read more

Fraser Plumbing Services - Recommended that the pipes were functional and gave us advice to maintain - Plumbing Near Me - San Diego, California

Great communication and really honest with you up front about what will need to be done! Initially it was Nick who we were talking to about our upstairs toilet. We thought it was just some parts that needed to be replaced. Turns out, it was the whole entire toilet! And he was able to address what needed to be done without even coming to look and gave a rough estimate for the price. Unfortunately, the day we reached out we weren't able to actually have him come and fix it right away. Darn HOA rules. However, he was very patient and understanding as we tried to get everything situated with our complex in order for our toilet to be replaced. It took a few weeks but he was so kind to us the entire time and eager to help out. On the day we were finally able to get the green light for repairs, Leo ended up being the one to replace the toilet. He asked me a few questions and I only knew the answer to about 2 of them LOL He was not annoyed at all that I did not know the other answers so that made me feel better about being so unhelpful and ignorant. I mean, as far as I knew we just needed our toilet replaced. Super duper friendly! Leo took his time with everything that needed to be done and voila! We now have a brand spanking new toilet that works. Now I don't need to worry about having to go all the way downstairs to go to the bathroom in the middle of the night for those late night pregnancy bathroom runs. Highly recommended these folks if you are in need of service! Thank you Nick and Leo! read more

I would recommend to anyone .. Ryan came and fixed what needed to be fixed .. asked some questions and gave me honest answers . I felt relieved that my issue was fixed and in a timely manner . Thank you Ryan for your service ! read more

I had two no-shows for two other companies yesterday. One of which who texted at 11pm to say he will arrive this morning. I called PIC yesterday 4/13 when my 2nd appointment did not show. I was scheduled the next day (today) and Joshua arrived on time. In fact he called to inform my that he is available a little earlier than scheduled. THIS NEVER OCCURS- it seems professionalism and punctuality are completely foreign courtesies for most contractors/plumbers etc. So to say the level of service I received was outstanding is definitely an understatement. Josh was patient, punctual and professional. He recognized my acute anxiety when he gave the diagnosis of the problem. Unfortunately it was not a leak as I expected it was more damage and complex than I could imagine. Needless to say, The work could not be completed in this visit. But josh reassured me I'm in good hands and referred me to another individual (Robert) who explained the process of repairs. I contacted my homeowners insurance to file a claim and currently waiting for instruction of the next step. So at this time I can't rate the quality of work but again the customer service was the best I've received in a long time! read more

Spoke with Ryan and he explained the possible leak situation and was very easy to reach and work with. Definitely will use again. read more

Awesome job by Joshua and the PIC team. From start to finish, extremely well done. My break down for my service. Referral: I was looking at replacing 2 shower faucets due to incorrect installation when I purchased the house a few years ago, I was looking to upgrade my faucets as well. I saw the reviews from Yelp and decide to get a quote. I send quote messages to 5 companies including PIC and I received a response within 10mins of my message from PIC. I researched a few other companies and they were the best of the others very reasonable and helpful for the price and service I wanted. I received a call and text that Joshua will be my plumber. Work: I received my quote invoice and schedule texts 48 hrs prior to schedule day. On the day of schedule appointment, I received a message that Joshua is coming at the schedule time. He arrived early and was ready to assess the situation. He followed all the COVID-19 protocols, wore a mask, gloves, maintain social distance. He said that the work can be done, during the check he notice my toilet needs to replace the flushing faucet and he said he can do it too, no extra charge. He need to order the faucets as my shower faucets were older versions so the work was delayed for about 10 days to get the new faucets. I received a message from PIC that parts received and ready to schedule the work for replacement. Joshua can over and replace all the faucets and replace the flushing faucet in my toilet. He tested all the faucets but noticed that it was still off, so he rechecked and found the gaskets were off so he added the gaskets and my shower faucets are good to go. I was offered a military discount and saved some money and received a Great service. Overall great experience even though the COVID environment it was very professional. Highly recommended!!! read more

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Received a vm from the Manager two weeks ago regarding my situation. He confirmed that NO WORK was actually done and that he would not process my payment. Instead, he will destroy the check. The Manager made things right! Thank you for your honesty! read more

Set up an appointment for a repair estimate and their tech Eric Smith was on time and communicated clearly. He was incredibly knowledgeable and honest about what he thought about our particular situation. In our case it was not really an issue at all and offered us several recommendations/solutions that we could consider. Eric even checked the water pressure on the house also giving us a spare water pressure reader. Over all I had an excellent experience with PIC plumbing service and their tech Eric Smith. Don't hesitate to give them a call you won't regret it. Not paid for or incentivized in anyway I just really appreciated their tech Eric Smith's service. read more

Fraser Plumbing Services - Business card for PIC tech Eric Smith - Plumbing Near Me - San Diego, California

this company is proficient, reliable, and very experienced. I was so impressed with how quickly they diagnose the problem and then how efficiently they went in and fixed it! We do property management, and definitely will be using this company again! read more