1. Fraser Plumbing Services

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San Diego, CA

Fraser Plumbing Services

4.7 (189 reviews)
Open • 8:00 am - 10:00 pm

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Thomas C.

When we contacted Fraser, we were looking for a solution that would alter our Stove Gas fixture so we could push it back closer to the wall (new stove, bad fixture placement). Jacob from Fraser Plumbing did a fantastic job on our Stove Gas Fixture redo. He was able to get us a solution that did not require additional dry wall work, and were able to push our stove back the fully against the wall. Once done with that job, he also helped us with a water line out back that also needed attention. Great Job Jacob!

Picture shows place where leakage occurred due to improperly installed wax ring by PIC Plumbing.
Anthony L.

I contacted PIC plumbing for the installation of 3 ultra-low flow toiletsv and replacement of a kitchen grinder back in November 2021. My original interactions with this company were very positive. PIC Plumbing quickly responded to my questions and quickly and professionally installed those 3 toilets, and removed the old toilets. The problem actually occurred afterwards in February. I noticed that sometimes the toilets would leak a bit of brown smelly liquid on the bottom side. After making sure that it wasn't people not hitting the bowl right (peeing), I called PIC Plumbing again to check out the problem. The operator forwarned me that this is not covered by their only 30 day warranty and that it would cost an unspecified amount. The operator did NOT give an estimate of range. I was ok with it. Javier quickly came out after confirming that it would cost $375. Javier quickly found that the wax ring was only present in pieces (improper installation?). He then quickly cleaned out the area, replaced the wax ring, reset and resealed the toilet. Upon telling him that it was PIC plumbing who previously installed the toilet, he ended up only charging me $300. To be clear, Javier did what he could - quickly and professionally. He deserves a 4 star rating! I am just disappointed that the operator did not take more ownership of the lacking work that was done previously, and PIC Plumbing as a company is not owning up. I am aware that by agreement there is only a 30 day warranty. But I am hoping that when it clearly is the improper installation of a wax ring the same company, would go the extra mile of making things right. I am acknowledging what Javier was doing. I am wondering if the business owner is willing to do more. As of now, I am forced to give PIC Plumbing 2 stars only which I hate doing. I am willing to adjust this rating based on outcome of remediation.

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Reviews are largely positive. People highlight the professional, courteous staff, fast and efficient service, transparent, fair pricing, and clear explanations.

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2 years ago

Hector was efficient, friendly, and did a fantastic job. He isolated my leak and replaced a valve on the main line to isolate it.

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Review Highlights - Fraser Plumbing Services

“Had an emergency situation yesterday and Josh came right out within an hour or so and figured out the best solution to a tricky problem!”

Mentioned in 30 reviews

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JG Water Heaters, Filtration and Plumbing - Bradford Whites new gas control valve is awesome!

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Mr. Rooter Plumbing of San Diego County - Mr. Rooter Plumbing

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My experience with this company was disappointing, particularly regarding the pricing and…read moreexpectations created by its advertising. I contacted the company to schedule a service visit and specifically explained over the phone that the problem was a clogged toilet. The advertisement I had seen in the Yellow Pages stated: "$89.00 -- It drains or it's free." Based on that advertisement and the information I provided when scheduling the appointment, I understood that the $89 offer would apply if the technician was able to clear the clog. When the technician arrived, I was told that the $89 price did not apply because access to the sewer line was difficult. I then showed him that there was an accessible sewer cleanout located directly across from the toilet in my garage. Rather than proceeding under the advertised offer, the discussion shifted to the possibility that the toilet itself was the problem. I was given an estimate of approximately $1,000 to replace the toilet, which I did not authorize. The technician ultimately used an auger for approximately five minutes and cleared the toilet. I understand that using an auger is a standard plumbing technique, but this was essentially the same basic approach I could have attempted myself. I had contacted a professional plumbing company because I expected a professional diagnosis and solution, not simply a brief use of an auger. I was ultimately charged approximately $250, which included a 3.5% credit-card processing fee. The technician told me that he could not accept the advertised $89 price and that there would still be a charge even if the service described in the advertisement did not resolve the problem. What I found particularly frustrating was that I had specifically disclosed over the phone that the service call was for a clogged toilet. In my opinion, if clogged toilets were subject to significant limitations or exclusions from the advertised "$89 -- It drains or it's free" offer, that should have been clearly explained when I scheduled the appointment. Knowing that in advance would have allowed me to make an informed decision about whether to proceed. I recognize that plumbing problems can sometimes be more complicated than they initially appear, and I have no issue paying a reasonable price for legitimate professional work. My concern is that the price and scope of the service I received did not match what I reasonably understood from the advertisement and the information I provided when making the appointment. Based on this experience, I would not use this company again or recommend it to friends or family. My recommendation to anyone considering this company would be to get a clear explanation of the actual price, what the advertised offer covers, and what circumstances could result in additional charges before authorizing the service call.

Fraser Plumbing Services - plumbing - Updated October 2026

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