Excellent service and response time. Just shoot them an email, and before you know it they have completed the test, and the paperwork is filed with the authority. Simple payment process for a very reasonable charge. read more

I never knew I needed to use a company like pass to pay backflow before. I had a new duplex constructed in San Diego and of course connected it to the city of San Diego water supply and discovered that I need to have my backflow preventers tested annually. Who knew? So I took a chance and contacted past to pay backflow testing and they have been regularly testing and submitting the results to the city for me and keeping my home safely and legally connected to the city water supply! They are very friendly and professional and come out and test my backflow preventers without me needing to be there and then they take care of the paperwork and send me an invoice for their modest fee. Highly recommend this company if you are one of the lucky people to have backflow preventers on your property that require annual testing. Good luck! read more

Every year the city of San Diego requires backflow check. Thankfully Pass 2 Pay is always there for fast friendly service.

Great service and company! James has been doing our backflow checks at my home for many years and I got him to do jobs where I work as well as he's so professional and does a great job! Very easy to get a hold of as well! Highly recommended!! read more

Great company to have test your backflow device. They remind me every year when it is time for testing, and they file the paperwork with the correct government offices. I recommend this company and I will use them again. read more

Amazing service. I highly recommend hiring this firm. They remind you when the test is due, perform the test, complete and submit the paperwork, and send you a copy for your records. You can also pay online. read more

Very professional service and quick to take care of the job. We were running a little late to unlock the Backflow cage, and the representative was very patient and understanding and waited for us about 10 minutes to get to the worksite. Do not hesitate to use this company. We have been working with them for three years now, and they have never let us down. read more

Very professional. Quick response and fairly priced. I would highly recommend their service.

James and his crew responded quickly to a leaking backflow preventer and kept good communications. Appreciate James coming back to check on the preventer for a question I asked, highly recommend. Carl C read more

I needed and still need a back flow test and this company never got back to me after my sending all of the necessary information through Yelp and through their website. On to the next I guess. Everyone gives such great reviews and I couldn't even get a call back???? read more

They were cheep, made things easy, and I could not recommend them more for backflow testing! My whole street uses them

Excellent service and great price. They were very helpful and came out very quickly to take care of this for me. I'm very happy with them and would definitely use them again. read more

Great service, quick response, great price. They're the only ones I use. Call them today.

Pass 2 Pay provided outstanding customer services to my elderly sister in San Marcos, California. They responded quickly to her request for Backflow services. They were friendly, courteous and kind to my sister, and she thanks them from the bottom of her heart for all that they did to help her. I am writing this review with her as she is in her mid 70's. They provided thorough documentation needed by the water company. Their pricing was very reasonable. We would highly recommend Pass 2 Pay Backflow services! read more

Yearly BACKFLOW test competed by PASS 2 PAY. On time, courteous, professional and fastest test submission to the district/ copy to the customer and copy of the receipt right on site. Unlike others I used in past years. Will use again in 2024. Thanks again! read more

....Pass 2 Pay has a fast and reliable response and did the annual backflow test for our system....Pass 2 Pay prices for this annual backflow test are affordable and within our "annual" budget, too! Keeping your prices affordable with your fast response is #1 reason why we continue to use Pass 2 Pay throughout the years, too! Thank you, James! : D read more

We highly recommend James! He was reliable and trustworthy; and we plan to have him conduct our annual backflow test again next year.

James Kelly from Pass 2 Pay came out and performed the annual test on the backflow system at Chabad of Poway/Chai Preschool & Infant Center, my place of employment. When I contacted James for a quote, he was very responsive. He arrived a bit late, but he called prior to the appointment time to see if it okay to be late--it was. He was professional, courteous, and he and his business, Pass 2 Pay, do a great job at an affordable price, and I highly recommend them. This is my 2nd year using Pass 2 Pay - overall, it was good responsive service by the owner, James Kelly. My additional feedback for the 2nd year is that when I called the office, I did not receive 5-Star, professional and courteous service. Perhaps, this is just a need for additional training. I believe with additional training, that this portion of the Pass 2 Pay business will be again be 5-Stars! I look forward to working with Pass 2 Pay again next year. read more

If you are looking for quick response and turn around time on your backflow testing , these are the guys ! You work directly with the owner himself and to me that says a lot. James provides great pricing, he is very flexible to work with and best of all honesty . Contact him today , even if you have a doubt about something he can help you answer your questions. We appreciate what you do ! read more

James was terrific! He returned my call within the hour and explained the whole process and why it is required by San Diego. His communication was great and within a few days he was at our property and conducted the test. We received results that we passed and he sent the certificate onto the city! I highly recommend these guys. They are professional, efficient and took care of business. read more

Long story short I am a contractor, new to the potable water side of it.... So the business name sounded like a safe bet for my first time need. So I called and set an appointment, James showed up on time, he knew exactly what the water department needed (otay) had the forms with him, he had already scheduled with them.... this guy is on the ball..! I already had the back flow together per plan, however I'm a little cloudy on how the insides work, exactly. So I asked for a simple explanation, I got a breakdown NASA would be proud of... And the maintenance procedures as well, This is something I don't care to remember because I have a guy now that does. It was fast, painless and very affordable... I highly recommend Pay2Pass. They will be doing all my work. read more

I contacted James after getting a notice to complete annual testing. He was responsive, quick to test my house, and provided a report and invoice via email. I will use him next year for the same test. read more

I had a great experience with pass 2 pay. I highly recommend them. Prices was good and their response time and availability was the best.

Solid installation and test. I felt it was above and beyond service and well priced. Highly recommended.

Gotta love an honest company that gets things done and done correctly. James responded immediately after I received a nasty notice from San Diego. I had no idea what backflow testing was. James handled everything. I would highly recommend Pass2Pay for all your backflow needs. read more

I highly recommend Pass 2 Pay if you need to get your water inspected for the city of San Diego. James was so great throughout the whole process and really values his customers. He was so professional, very efficient, and made the entire process so easy. Plus, he has great prices. Thanks, James! read more

They have the worst response of any company I have ever tried to do business with. I called several times for over 2 weeks to schedule an appointment. Each time I am told they will call me right back or within the day. I never hear back. Second time I called they had the excuse that they forgot to send the technician my phone number so that must be what happened. Then it was we will make sure he calls you back. The next time they were going to stay on the line to reach them but they couldn't get a hold of him since he was on a job. This last time was to let them know not to bother with an appointment. I understand they might be short handed and busy but to not even call or message your customer is just bad business. read more

They serviced my company last year and this year I almost forgot and they came and reminded me just in time did excellent service thank you James I greatly appreciate doing business with you always quick clean and fast read more

I had the pleasure of having James came recently to repair the backflow valve of our condo building. As it happened it was Friday before labor day weekend when we found the backflow valve suddenly started leaking, shooting a sizable stream of water on to the pavement. In a panic, being the HOA president, I called several backflow companies trying to find someone who can repair it quickly. I found James was the only person who was able to pin point the problem, come on the next day, and has all the parts to fix it. This particular repair required a part that usually had to be ordered and would require two visits if it was done by any of the other companies I contacted. James came on Saturday and was able to stop the leak. However the particular part that James thought he had, not his fault, was the wrong part shipped to him incorrectly from the supplier. But he was able to find the correct part and completed the repair on the following day. We will retain James for all our backflow testing from now on. Many backflow testers know how to do the testing, but few have the knowledge to do the repair. You can trust James on doing both. read more

Called on a random Tuesday morning with questions about an Annual Backflow Test I was required to have. Answered all my questions immediately and succinctly. Was able to come out, perform the test, completed all the paperwork, and even sent the signed paperwork to the water department within 5 hours of my initial call. James went the extra mile to ensure I received a fair test, even though the access was tricky, and the test didn't go smoothly the first time due to non use for over a year. I cannot express how highly I would recommend him. read more

This was quick and easy! James had to come out twice, because I forgot to unlock the cage around the backflow valve. I will definitely use him again. read more

This guy James?? Insane Service, "no" is not in his vocabulary... every time I call this guy he seems to make it happen for us. For that, he has all of our business. Quick responder, professional, honest and very helpful. If you need this type of work done he's the only one I recommend, he won't let you down read more

Janes totally came through and went above and beyond my expectations. He came late a night and worked hard to fix my lack of water issue. He was very knowledgeable and took time to educate me. He is also a great person to get to know! read more

Awesome job. James came to our house immediately and totally helped us out. He saved us a ton of money compared to a competitor and was extremely helpful. Highly recommend him! read more