Wind River Spas recommended them, and for good reason. They moved a 94" 6-seater from a metro home…read moreup to 8500 ft. They took on a tough incline, and moved it with skill and muscle! They were kind, courteous, and hard-working. Highest recommendation.

I had a really wonderful experience with Alpine Hot Tub Moving! I have a larger than average hot…read moretub and the whole process was smooth. Tiffany was wonderful to work with and so helpful with scheduling and making sure I was prepared for everything I needed to know for the move day. Joe, Eric, Mitch, and Andrew were the move team and were incredible! They were very knowledgable and careful with my tub. They made sure they got it exactly where I wanted it and left it clean and in perfect condition. I was so impressed with their skill and they were also all really nice guys who were enjoyable to be around. I highly recommend!!

Tim, Shawn and Brian just delivered our brand-new spa. I have to say so far it looks beautiful, we…read morehaven't hooked it up yet that review will come later. As for delivery, the guys were informative, courteous and professiona. it was set up in an expeditious and professional manner. They went over all the chemicals and everything concerning the hot tub . We're going to hook it up tonight, I'll do another review after we sit in it for a while. Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees.

We have been customers of this store for 12 years. We have bought both a hot tub and a fireplace…read morefrom Matt. He has been a trusted advisor with all things related to those two investments, from the type, the chemicals, a pump repair and most recently the remote replacement for a fireplace he didn't sell us. Sure, I can order things on Amazon and he would be honest and tell me if I should, but he has never steered us wrong. The team has always treated us well and provided great customer service without pressure.

I was very pleased with the service I was provided by Clean Pool. John responded quickly and helped…read moreour pool emergecy and I truely trusted his advice on the solution he had. I will always in the future use this company for all service and advice.

John is wonderful. I am not a current customer but man do I want to be. I called for some pool…read moreadvice and John returned my call, walked me through the process and was just genuinely helpful. Can't fit me in as a customer as pool business is booming but if he could I'd hire him in a second. Really nice guy.

We purchased a swim spa from the Castle Rock store late last fall, 2025 and got it installed right…read moreafter Christmas, what a great present! Eddie was very attentive and came out a few times viewing the site and making recommendations as to preparing the site, which we followed. Eddie even had contractors to recommend which made it easy. Joe handled the installation which was a big deal with the crane lift over our house and a tight fit for the pool but it all went without a hitch. The store has been quick to respond to any of our questions or concerns. We did have one small needed repair and Joe spent an entire Saturday evening running around and getting it taken care of before a snow storm came in. Can't say enough good about them all, we have been very pleased and highly recommend them!

We think this store is wonderful. All the products we looked at were very well made. We had an…read moreexcellent experience with both Stacy and Eddy! Stacy took her time and asked me questions on what we were looking for and the price range we wanted to stay within. She really found the perfect product for us, right down to the color and price range. We are really happy with the warranty that comes with our purchase, and we feel comfortable that this company will take care of us if and when we ever need them. Thank you for making a positive purchasing experience!!

White glove treatment at reasonable prices. They took the time to test my water, discuss all my…read moreoptions and even let me know what I didn't need. Love these guys! Thanks, Spa Palace!

I would give 10 stars if I could! repaired my spa within 18 hours of my calling to make an…read moreappointment. Donald is the Master of the Spa Universe!

Elbert County pools is ethical , honest and great. Highly recommend Johnny and his crew, they…read morereplaced my liner and concrete bed on my pool first person I call when I have pool needs !

Paid Johnny to install a coverstar pool cover. He completed the installation and thats where the…read moreproblems began. The cover never opened correctly after the install. I asked him to come back and check on the opening of the cover, he said he would and never came back. The next year I called and asked him to check on the cover not opening correctly, he wouldn't come back. Had this problem for a few years until the cover started getting stuck. Again called Johnny and he wouldn't return my calls. I ended up calling arrowhead pool and spa and they came out and helped me get the cover to open. The next year rolled around and again the cover got stuck, this time ripping. I called johnny and he said he would stop by and never did. Called him back and he hung up on me. This guy doesn't know what hes doing, doubt he has insurance because asked him for insurance info and he refused. I had two companys come out and look at the rip and told me the multiple mistakes he made on the initial install. I would call a reputable company even if it takes longer for service. Don't trust this cr**k with your money.

If you want an overpriced tub that they will deliver with a half ass effort then this is your…read moreplace! After damaging our deck during the delivery in multiple areas, they told us to not worry it would all be taken care of. They have given nothing but the runaround. After calling multiple times and being passed to other employees we were offered store credit for some chemicals. Why would I voluntarily put more money into a business that treats customers this way? Do yourself a favor and get a spa somewhere else!

We've always had great service and response from this location for all of our hot tub and fireplace…read moreneeds over the last 10 years. Most recently, went in to buy parts as our temperature wasn't holding. Lee was so helpful with getting us what we needed and the service line called the next day to check on the situation and advised on next steps if the sensors didn't resolve the problem. Really helpful people associated with this location. Always appreciate their quick response and helpfulness.

David did a great job, he came in 1 day when no one else could make it, he figured out what was…read morewrong, found the part, went and picked it up and installed it in less than 2 hours. Great job David, thank you very much and this is not the first time he got it fixed for , Dave and Robin

David was all professional wbo did a super job replacing my circulatory pump in my Master Spa…read morehealthy living hot tub, because most not all do not fix these hot tubs but Aquarius does thanks to David! Thanks again, you saved my hot tub!