We have been customers of this store for 12 years. We have bought both a hot tub and a fireplace…read morefrom Matt. He has been a trusted advisor with all things related to those two investments, from the type, the chemicals, a pump repair and most recently the remote replacement for a fireplace he didn't sell us. Sure, I can order things on Amazon and he would be honest and tell me if I should, but he has never steered us wrong. The team has always treated us well and provided great customer service without pressure.

We bought a sauna from Spa Brokers several years ago. Don, the owner of the company, was most…read morehelpful and actually assembled and finished the sauna in our basement. They did an awesome job and we've been enjoying it regularly, almost weekly especially in the winter months. The sauna had performed flawlessly! Thank you, Don and your team! I've added extra lights and the Himalayan salt panel for an additional health benefit - see the picture below.

Love the hot tub & river. Looking into the aquatic classes. The instructor for class seems really…read moregood.

Compared to high cost gyms, much better price. The low cost big gyms don't have what trails has…read more Climbing, skate park, really diverse classes, a good amount of equip, running space indoors, pool and sauna and hot tub and steam room, and all of it is clean, and the staff is largely very nice. Best value for the price, and the clients are so diverse, anyone could feel comfy working out here

After years of flakey ineffective pool repairmen (..yes it has been exclusively men) I think I've…read morefinally found someone I will stay with for a while. I called Dave after a no-show from my regular pool people. He showed up a little over a day later the week right before the 4th of July!! He was able to make some tweaks and repair our heater quickly and diagnose the issue. He was super friendly...nice, took time to explain the problems we've been having and was very affordable. This is the type of guy and business you will feel great about supporting. Thanks Dave for saving our 4th of July weekend!

Pisces Pools and Spa is an extremely well managed company. They are punctual, comprehensive and…read moreeven leaves a report on every chemical added. When you add this to these guys are professional and courteous you have a totally winning team. I wholeheartedly recommend Pisces

Jeremy hooked me up!…read more We bought our home and had no real clue if the spa was completely functional or in need of repair. Jeremy and Indigo Pools came out to certify the spa and provide instruction to a noob...He was on time and professional of course, but more than that he was very personable and engaging. You can count on Indigo Pools to get it right the first time and not overcharge you for something you really don't need. Jeremy and Indigo Pools are now our Spa Guy.....

Jeremy is awesome! He is well qualified and can fix any hot tub and not upsell you on anything…read more Highly recommend!!!

Great company and customer service with quality products I ended up going with a smaller option and…read morethey've been great with help any time I've needed 10/10 recommend!

Beware! I am having a very BAD experience with Mile High Hot Tubs! I purchased a hot tub at a trade…read moreshow in April 2026 and spent the next 3 days trying to cancel the purchase, in accordance with Federal Trade Commission Part 429 regarding a 72-hour "cooling-off period" to notify the seller to cancel the purchase and being told by Mile High Hot Tub that "once the paperwork is completed and credit card information submitted, the tub went into production" BUT it would take "4-8 weeks" for delivery. I have filed a complaint with: Better Business Bureau, Federal Trade Commission, the Colorado Attorney General's office and a dispute with my credit card company...even with all of this, the tub was delivered unannounced to my driveway June 11, 2026, where it currently sits. I have declined installation/setup until this is resolved for I DO NOT want the hot tub.

When we bought our hot tub we visited this Authority Spas because it was close to where we live…read more The sales man was very pushy and off-putting so we ended up going with a different company based in Denver. We still stop in to get the Frog products as needed for our tub. I haven't seen the salesman who made us go with another company so that problem seems to have been fixed. My new frustration is that they have increased the price on Frog products by a lot. To get the two packs (one with blue and silver, one with 3 silver) I was charged $147.00. When I asked the person who rung me up why there was such a big increase in price they blamed tariffs. When I got home I checked on the bullfrog website and the same purchase would have cost me $113.00. I know that bullfrog makes margin on the consumable products they sell, why charge me almost 25% more in your store? As a dealer your consumable products keep your customers coming back and give you that residual sale, you should not be fleecing this segment of your customer base. I try to buy local, and I gave Authority Spas a second chance once I had purchased my tub. I feel like they are using an already bad situation (paying more for items that are actually tariffed) as an excuse to squeeze more money out of their customers. I recommend buying your chemicals straight from the bullfrog website.

The staff at this location provide top notch customer service which goes a long way with me. They…read moregave our concerns the attention they deserved in a very timely manner. Everyone we interacted with was incredibly professional, reliable and communicative - Mike, John and Kory are outstanding. I highly recommend this place.

We purchased a swim spa from the Castle Rock store late last fall, 2025 and got it installed right…read moreafter Christmas, what a great present! Eddie was very attentive and came out a few times viewing the site and making recommendations as to preparing the site, which we followed. Eddie even had contractors to recommend which made it easy. Joe handled the installation which was a big deal with the crane lift over our house and a tight fit for the pool but it all went without a hitch. The store has been quick to respond to any of our questions or concerns. We did have one small needed repair and Joe spent an entire Saturday evening running around and getting it taken care of before a snow storm came in. Can't say enough good about them all, we have been very pleased and highly recommend them!

We think this store is wonderful. All the products we looked at were very well made. We had an…read moreexcellent experience with both Stacy and Eddy! Stacy took her time and asked me questions on what we were looking for and the price range we wanted to stay within. She really found the perfect product for us, right down to the color and price range. We are really happy with the warranty that comes with our purchase, and we feel comfortable that this company will take care of us if and when we ever need them. Thank you for making a positive purchasing experience!!