We've been with PhenomePool now for a few years and they have been great! Our pool tech arrives…read morelike clock work every week and keeps the pool crystal clear for us. We get advanced notice before filter cleanings and alerted if anything needs repair. We have been very happy with their services and highly recommend them!

EDITED TO ADD: weird that the owner doesn't acknowledge that I just paid over $1000 last month for…read morework they initiated. And now they've canceled my service "effective immediately" because I've reviewed them honestly and as to my personal experience ... unprofessional. I guess that's what you get when you give feedback on overcharging. Someone who can't take the feedback and instead cuts tie. The owners use every opportunity to rip you off. I swear every single month there's some additional charge for something. Then they quote one price and charge another. The final straw was the excessive credit card fees they charge acknowledging it's the "cost of doing business". But they inflate the charges they are actually paying. Do not recommend. Also while the pool service person is fine he definitely doesn't spend enough time on the pool. Happy to be moving on to another company.

My pool cleaner was not moving and my past used pool service company was busy. Looked on Yelp and…read morefound Ryan's company. Scheduled appt. Communication was really good. Came to appt today on time, found that I had leave clog in valve. Cleaned it out and cleaner started working. Really appreciated working with Ryan. Going to get filter cleaned next week. Highly recommend

I called Ryan to look at a clog in the vacuum line that my pool guy tried to fix, but could not…read more Ryan came over on the same day, fixed it in 30 minutes, replaced two O rings, changed the tires on my vacuum and replaced wheel bearings that were gone on one wheel. He also sent me a link for a leaf filter to help prevent this problem in the future. All this for a very reasonable price! Outstanding!

They actually responded and asked for pictures Not only did…read morehe reply quickly he stayed in a conversation explaining what I need to do to my Hot Tub to fix it without him coming out anytime I have an issue. I'd call this guy.

Matt was so wonderful. Explained everything to us and helped us fix the leak in our spa. Also gave…read moreus a few laughs! I highly recommend him to everyone.

Easy Spa Parts is the best!! Easy to work with and they go above and beyond every time we work…read morewith them. When you are calling Easy Spa Parts, it is usually always a crisis or an emergency. They are like doctors. Always patient and helpful (actually better than doctors who are not always helpful and patient). Phil is a superstar. Always pleasant and goes the extra mile for you!

Avoid this company at all costs. There is NO WAY at all to contact them. After numerous attempts to…read morecontact them about the status through their "portal". You get only a recording telling you to use the portal when you call them. I had to dispute charges and then all of a sudden it ships (still with no follow up communication). No I am trying to stop them from shipping the order and can't get anyone to contact me. Seems like a very slimy company with non existent customer service.

My jacuzzi gets a tremendous amount of use I have three teenage sons and all their friends using it…read moreafter they surf almost every day. Pool walkers has managed to keep it sparkling clean and smelling nice. I have used another cleaning company and switched to pool walkers because the previous one could not keep up with the demand all the boys were putting on the jacuzzi and it would turn green in between weekly cleanings. Shaye has it dialed in now and no longer does it turn cloudy or green in between weekly cleanings.

I'll be brief here: every single experience Shari the one star rating post said happened to her…read morehappened to me with Westin on watch. In the middle of swim season - last, July - Westin 's negligence allowed a full algae bloom in my pool. Instant scummy pond water within a week. I could not have my grandkids over for a swim as planned because of this embarrassment. My pool had not been the same until the new pool service took over last week. The pictures of my pool filters combined with Westin's email records confirmed that he had not cleaned my filters IN OVER A YEAR at the time I terminated his services a week ago. I never solicited or hired Westin in the first place; My pool account had been sold to Westin from the previous pool guy. I couldn't terminate him fast enough after this last go round with algae in my pool and my repeated request over several weeks of Westin to do more than just pour a double portion of chlorine in the pool. Westin is young and inexperienced and has a negative attitude towards hard work.

We have never had to plan for a full landscaping project as this was our "dream" home built from…read moreground up. We initially signed on with a larger company I heard over the radio, and they did pavers, but not pools. They gave us the phone number to Fusion Pool & Spa, and upon meeting Eric (the owner), we were extremely impressed with his professionalism, prompt return of phone calls, and answered any questions we had about designing pools. We were initially worried because we lived up in the Brea area (Orange County), and he was based out of the Oceanside area. Our concerns were swiftly wiped away once he started laying out blueprint plans for the pool. He would meet up with us at our convenience, worked around our schedule to make sure we sat down in person to go through his plans, even though the distance was far, he never missed a meeting with us. Things took a turn for the worse though for us when we no longer could get into contact with the paving company who introduced us to Fusion Pool and Spa. Phone call after phone call, no one answered and Eric's team was ready to go but needed certain colors chosen for the pavers so that he could get an idea of the color scheme we wanted. As we gave the green light to start the pool project, I remember standing in the back yard, as it was barren, just dirt, and Eric saying "tomorrow, it will look like a bomb went off in your backyard, but don't worry, it's all in the plan". And sure enough, Fusion Pool & Spa went to town on the back! They came in with all of their heavy equipment, began digging out trenches, and pool site as well. After not hearing from the paving company, and seeing how efficient Eric was, we asked if he did pavers as well. He said he does, but as a vendor with this larger company, he didn't want to overstep his role in this project. I told him that we had waited and waited for the paving company to call back (weeks!), and since they dropped the ball, we wanted to go with him. After a few phone calls to make sure Eric wouldn't lose his connection, I finally got the corporate contact for the paving company, and politely explained that we didn't understand what was happening on the scheduling side, but that we were very pleased they introduced us to Eric for our pool, and that we would really like to have him complete the project as it made more sense to consult one person for the different colors, patterns, schematics needed to bring everything together. They were very professional, and polite, and understood our dilemma with them, but were happy to have introduced Eric to us. So that was our green light to have Eric develop the ultimate backyard! We were so impressed with his progress, and so thankful that he kept up with our constant changes (things always look different on paper than in real life), that as he was finishing up the back yard, we asked if he did front landscaping as well. He of course said yes, and the project moved from the back to the front! All I have to say is that as unfortunate it was for the bigger company to have lost this job, it was a huge blessing that we crossed paths with Eric and his team. Almost 2 years later, if any touch up is ever needed with pavers (earth does shift and so do pavers!), Eric's team comes up, levels out, and brings the back yard to perfection. This team really knows what they are doing, and they have an excellent leader making sure the job gets done exactly the way you want it to. Thanks Eric for making our Dream Home a reality!

Cannot recommend Fusion enough. We had a big pool remodel and backyard concrete done by Fusion and…read morewe couldn't be happier. This company is run by Eric who is a complete professional and his crew (led by foreman Miguel) worked SO HARD we were blown away. They were here every day even weekends when they had work to do and the whole job only took 4 weeks. Now we have a beautiful new pool that looks like it belongs in this decade not the 90s!

Both gentlemen they sent out to do two different repairs were competent and completed wonderful…read morejobs They are amicable well knowledge and you feel the price is definitely right. I would always use them from now on and recommend them for anyone who wants a company that is trustworthy.

Nick did a great job to repair our spa. Only 4 stars because it was more $$ than I anticipated…read more But, each small business has to pay bills too.

After doing something wrong for nearly 1.5 years on this infinity pool and having others charge me…read moreoffering no suggestions on how I might fix problem I called Riverside county recorder. I was given name of pool builder and called Bob. In less than an hour it was explained to me what I was not doing and what I should do. Its been a few weeks now and I am very happy with Bob's suggestions on maintaining my infinity pool troughs. Thanks Bob.

Boyer Pools abandoned our project and we were lucky to have it completed by another company. Bob…read moreand his son Jake are compulsive liars, have lost their license and did not pay subs that worked on our project. In that regard, we were very fortunate that no liens were placed on our property by those subs. Jake Boyer actually blamed my wife and I for the delays in the project; thank GOD we didn't give them the next incremental payment or we'd still be out $36K. I would dig the hole myself before I hired anyone from the Boyer family and beware, I have been told that they are trying to do business still under a different company name. Run from anyone named Boyer...

Coe Crew Pools are the best. If I could, I'd give a hundred stars. Our pool was turning green…read more Every pool service I called said there was nothing to do but drain it. Draining is impossible here. Getting desperate. By now our pool is a green pond, a pair ducks have moved in. More calling. Coe Crew answered, listened, understood why we couldn't drain, came up with a creative solution. Now we have a sparkling ocean blue pool again, and ongoing care by Coe Crew Pool is keeping it that way. Highly recommended

We are so happy that we found this company! Joe is honest, responsible and very knowledgeable. We…read morefirst had some issues with our old filters, reached out to him for the first time and he came to fix the problem immediately. He even took the time to show us how to care for our pool, too. Since then, he has helped us upgrade our panel/kit, clean our filters, replace our salt cells, etc. Every time, he impresses us with his professionalism and honesty. He is our go-to person for all our pool problems and improvements.

Great experience with our pool RO. This was the first year since owning our pool that we were…read morerecommended to do a drain and refill for water chemistry. A tech from Pentair suggested we look into RO and used Portside. Process was great, price was less than if we had drained and refilled, and things are looking sparkling and fresh! Thanks Jeff.

Jeff did a great job to purify our 16,000 gallons pool. It was a good alternative to draining the…read morepool. He was able to rebalance the chemicals which was not easy especially with the high level of CYA. Dedicated, professional, thorough and a good communication and attention-to-details. I really like that he sent a report at the end with a detailed baseline of the chemicals before and after, and also spent the time to rebalance the chlorine, the pH and alkanility levels after. I also compared his results with my own testing which aligns and checks out. He also sent a maintenance sheet with recommendations which was good. The price was reasonable as well. I would highly recommend Jeff.