We decided we wanted to add a water lily plant to our koi pond to provide shade for our fish. We…read morehad been to Dickson Brothers many years ago and decided to check out what they had. We were babysitting our 3 grandchildren for the weekend so they had a blast checking out the pond display and yard decor inside. The pond display has a few fish but the highlight was watching the turtle! We went outside and saw all the baby fish in the tanks and lots of pond and bog plants to choose from. We saw Sid who was working outside and we had a few questions for him. Sid was great! He was very helpful and kind, answered all of our questions and even offered up some suggestions! After we chose the plant we wanted, he carefully wrapped it up for the trip home. He made sure to tell us how to fertilize the plant and we bought some tablets to use in the future. We had a great experience!

Great place! Lots of plants and supplies, friendly staff with great service. I wish I had found…read morethem before I built my pond.

Fantastic work and they scheduled us quickly and completed the work cleanly and on time.read more

H&S did a great job with my full pool refinish (plaster, tile and coping). Very communicative and…read moreeven voluntarily remedied an unfortunate situation where some of the coping was damaged by tree droppings during the work. I highly recommend working with them.

I first had this Company over a year ago to detect a pool leak. I then had them do all the repairs…read more Best decision ever for me. Honest , efficient , excellent quality work. Professional with complete explanations and transparency . So very friendly and considerate of your time and needs. They returned this Spring after I phoned so worried about a leak. They were so prompt , determined the issue and repaired the issue when they had said. Beautiful job! I am having them return to do some decking and coping updates. Honest, honest pricing! Excellent Company!!

Provides Great service Responsive ... night and day…read more Very accommodating schedule wise

This company is the worse! They were scheduled to be at our home between 2-4pm. They never showed…read more When contacted, he says he forgot to put us on the schedule. Thing is, he is the one that called us to schedule! Stay away, they lie and are unreliable! Edited to show reply: I fail to I understand what being from a warranty company has to do with the fact that you didn't keep the appointment that you made. You made a commitment to provide a service. You failed to honor that commitment. For someone to respond to a review like this shows what a horrible business person you must be. I really don't think someone could be arrested for a comment on YELP. Maybe you don't understand how laws work. Maybe I will forward your response to the authorities as well. I will be forwarding your comments to the warranty company though. Hopefully you will get no further work from them. Maybe if you had answered the phone when we called, you would have made good on your commitment. But it seems you have more than enough time to be on YELP, but not enough to keep your appointment to fix my pool. I wish you all the best in your future endeavors.

I take care of my pool myself but when I can't figure it out I need help…read more Joe from Phoenix came out the day I called him and quickly figured out the problem and more importantly the solution. He was timely, professional and cleaned up after himself. He took the time to explain it all to me and gave me some reasonable options on repairs vs replacing parts. I had this pool built 16 years ago and have had many pool service people out over the years but I'll tell you, Joe is my guy from now on!

I was very pleased how Frank came to my home and pin-pointed the problem within 5 minutes. After…read moreordering a replacement part, he proceeded to install the part, tested out my system and had it working in under an hour! In addition, Frank answered several of my questions regarding the operation and maintenance of our hot tub! I would, indeed, recommend Frank, and the Hi-Tech folks to anyone that appreciates a very knowledgeable and caring person to do hot-tub repairs! Thanks, Frank!

Took my money and never finished the work. In fact he will not return phone messages. He has no…read moreoffice and works from his cell phone. Very unethical business man. I would never recommend this man or his company.

Absolutely the rudest company. Guy told me "I was stupid." What company calls a customer stupid?…read more Had a puddle by the pool equipment. I needed an estimate on what it would cost to fix the problem. They didn't give me an estimate, but I wouldn't of used them after he called me stupid, didn't tell me the problem but sure wanted the $495. They did nothing about repairing or identify the problem. I wouldn't recommend them at all.

They have done a couple of repairs on my pool. I noticed I was losing water quicker than I should…read moreof during the winter months that I never should of been losing. As if wasn't hot for extra evaporation, etc. They fixed the 2 separate leaks they found and the water has remained constant ever since. James the owner did the repairs personally and I couldn't be more pleased. Thanks James!

for an above ground pool in the middle of a open 3/4 acre area - we rec'd…read moreBroken promises & lies from Phillip asked for surveys of properties - for what?, told us Oncor had to bring someone out to do an inground study for underground wiring, told us city required it - no they didn't, we called city they had never even heard from this man, not a requirement of city on oncor study, was to start on July 11 then postponed and postponed again - then he ghost us, then gets attitude, then he tells us its best he just refunds the deposit - I would never recommend this company to anyone!!!!!!!!!!!!!!!!!!!!! Correct Punctuation is not used in this pissed off statement

Philip was amazing. The pool was in bad shape, Philip made it new again…read more He has went up and beyond on this project. HIGHLY RECOMMEND! Thank you Philip!

Fernando was fair with his pricing..He repaired my pipe in less thsn 2 hours. He was extremly…read morehonest and never charged for both unions to the pool pump. In todays dag and age uts hard to find such honesty and good workmanship. He just found a customer for life.

Sparkly Pool offers great services! We have been using them for over a year and they do a really…read moregood job with our pool. Fernando is very experienced and has always been helpful, knowledgeable and professional.

Terrible experience. Started off fine and then there would be weeks without seeing any workers. One…read moreof the worker's truck parked in front of our house for 6 weeks, but again no work done during that time. No communication about the schedule or owner would say workers would be here and then no one showed up; again, without any communication. Had to constantly text and leave multiple voice mails before any response. No supervision of work so some work had to be redone. After 7 months the pool never was completed and our yard was left all torn up, We had to figure out ourselves what to do and find people to do at additional cost to us. We thought we did due diligence prior to choosing this company. Learning point is to be sure business is BBB accredited which this one is not.

Dustin has every excuse in the book to not perform work in a timely and suitable manner. He rarely…read morepicks up the phone and will text he will call you back (never does). You constantly have to contact him and then pray one of his workers shows up. After shotcrete applied, it took 7 months to complete my pool! His workers just disappeared! Additionally, I have had warranty issues since my pool was constructed by him, well over a year now, without any resolution (light doesn't work, filter nosel broken, etc.) . Loud and noticeable air bubbles in both the pool and spa. Spa jets not having appropriate pressure. Plaster application was not performed well but he never came out to comment on it until a year later. Finally, items are in the contract, that were paid for, still not taken care of. His workers also destroyed my fence by digging and placing plumbing right next to the fence poles. Another $14k+ extra spend. I attempted to come to a resolution by identifying a chiller/heat pump to be installed for free instead, which he agreed upon. Of course, that was never installed. He also parked a digger in our front lawn for 5 months which was well after excavation and uneeded for our project (free parking?)?. Constant hassle of attempting to get work done and completed/fixed. I wish I had gone with a more established company.