I wish our experience with Zona Floors had gone smoother from the beginning. We dealt with cracked…read moretiles, delays, communication issues, and at times felt frustrated having to live in a home that was torn apart for repairs after we had already fully moved in and set up all of our furniture following the initial installation. It was a stressful process for our family. However, I do want to give credit where it's due. In the end, they came back, resolved the issues, repaired all of the cracked tiles, and made sure we were taken care of. While the experience started off difficult, I appreciate that they followed through and worked to make things right for us in the end.

Zona Floors just replaced the flooring in my whole house. Tom and Dally first came out to measure…read moreand bring samples. Both were great and answered all of my questions. They even allowed me to keep the sample for about a week so I could make sure that was the color that I really liked. Pablo, Jose and the rest of the install crew were awesome as well. They were careful when moving my furniture, and did a great job with the demo and install of the flooring and install of the new baseboards. Communication was excellent from start to finish with both sales and install. I would definitely recommend Zona Floors to anyone looking at a flooring remodel. I love my new floors.

10/10 would recommend (again) -- this is my second time in a row hiring Biltmore Mechanical Heating…read more& Cooling over the years for my AC unit, and both times they were life-savers -- quick responses, knowledgeable & kind technicians, preventative advice, and able to come fix my AC unit quickly This time, Flores responded to our night-time request and offered to schedule a next day or late-night (urgent/emergency) appointment. We opted to wait til the next morning and Rene showed up at 6:30AM, replaced our AC unit's motor (quicker than expected), hosed down our unit, and offered great advice for maintenance and what to expect moving forward. Last time (a couple years ago), Flores also showed up quickly and repaired our unit, was so helpful and did a great job accommodating our budget as best as he could. Both experts felt safe and professional. With unbearable summer heat causing so many AC issues around the Valley, it can be hard to get someone to fix AC units to the house quickly, and they haven't disappointed yet. If you're looking for someone to help with your unit, I suggest giving them a call first.

Fast, friendly, and knowledgeable! You can tell this is a family owned business that truly cares…read moreabout their customers. Highly recommend their services!

Working with AZ Prestige was the combination of craftsmanship, good communication, and fair price…read morethat is so hard to find these days. I can't recommend them enough. I wanted a quality install and was pretty particular about details like transitions to tile, baseboards, that I wanted to pull out old carpet, I was ordering the materials, etc. Paul and Daniel knew exactly what I was referring to regarding smooth transitions and immediately said "no problem" after others gave me a whole song and dance. They also provided a professional, accurate, and detailed estimate while clearly telling me what might cost more once they get in there (e.g. leveling the floor). Other companies either gave me really rough verbal estimates or overly specific (& wrong) estimates. Communication with the guys is fantastic. The work was done with the kind of craftsmanship I expected from my meticulous grandpa (that is.. they know what they're doing and do it properly!) The guys work fast, thoroughly, are kind and easy to have around. I had feedback on two small things while they worked.. no problem, they resolved them quickly and without issue. I can't recommend AZ Prestige enough.

Paul and his team did a great job! Communication was great, spot on with pricing and the tile work…read morewas outstanding. I will be using them again shortly!

Update: Second cleaning visit…read more Brian arranged our second cleaning. He was excellent in communicating with me the change of cleaner and the exact time frame of her arrival! I appreciate that! Today, we were assigned a young woman named Chase. She was on time, polite and a hard worker. I like the job she did and have booked another cleaning with her.

Thankfully, the company sent out someone to redo the deep cleaning I originally had. Madison came…read moreand was wonderful! She really made my bathrooms sparkle! She was amazing, and I really appreciate them sending a superstar. The only issue is that I received a message from Brian the manager when the time was almost up. I just said things were looking good. Then Madison ran out of time and had to leave. She did finish mopping the floor, but my downstairs did not get the same attention at the upstairs. When mentioned to Brian, he said that they could have added time. This was never mentioned to me before my review. If that was told then the review would have 5 stars instead of 4 and I wouldn't have the manager Brian texting me asking for a review update. We really shouldn't have to give a list of all the things that we want cleaned but it seems that is the case. So if you do hire them make sure you have list of exactly what you want cleaned ESPECIALLY if you hire them for a deep clean. The ladies that cleaned are nice and Madison really did an amazing job. I appreciate the communication and the redo, if I do use them again I will only use Madison UPDATE: Just went in my downstairs bathroom to find it was not cleaned at all the 2nd time around. There was actually a piece of trash on the floor in there too lol. Now I'm going to finish the ACTUAL deep cleaning I requested. Been on my hands and knees scrubbing the floor. Brian DO NOT ask me to change the rating