Last week was my first ever time purchasing a vehicle from a dealership (insanity?! I've always…read morepurchased private party!) so we were a little hesitant on a dealer just because horror stories and whatnot run wild. But we worked with Justin to purchase our Subaru there and it could not have been a better experience. We felt no need to rush in looking at the car, we were feeling forced into anything or pushed to purchase, paperwork and all our questions was a smooth process as well. Justin let us just take our time, he didn't hover, and was so friendly and not pushy. We then discovered the seat won't move up and down so I texted him to ask about it, they said bring it on in, now the part is ordered and it's getting fixed free of cost. They have truly been fantastic in this entire process and I couldn't recommend them more.

Great experience! Had a small issue after test driving a classic Charger. Guy didn't hesitate to…read moretake care of it and even transported the vehicle several hundred miles for no added fee for the small inconvenience. Guy and Rob were very honest I felt and made the process easy and enjoyable. I would highly recommend them for any of your vehicle purchases.

My son brought his first car (a used 2015 WRX) to Legacy Motorsportz one week after he bought it…read more(from a dealer in Redmond) because his check engine light was on. In addition, I wanted a complete safety inspection done. My son is new to Bend so we went on Reddit to look up shops and Legacy Motorsportz was highly recommended. Many people mentioned they were honest and very knowledgeable. Since my son is in college and I was paying the bill, I asked them to keep me in the loop with repairs and they called me before doing any work was done to make sure I wanted to do the work and provided estimated costs. Nathan was also patient with all my questions. My son picked up the car and said it runs awesome now! I highly recommend Legacy Motorsportz.

Excellent experience! I just picked up a clean Jeep Cherokee (XJ) from Morgan at Local Motors. He…read moreis very honest and strait-forward, no salesperson BS with him. I live in San Diego, but have been looking for a nice XJ for a couple years. I ended up buying it over the phone, flying up, and driving it over 1,000 miles back to SD. Morgan was very easy to deal with, and he is NOT your typical "salesman", but honest and and professional. I would highly recommend Local Motors to Bend-ites! If you don't find good experience, you can fly to San Diego and I will give you free surf lessons. Boom.

Local Motors changed all my preconceived ideas about these small used car lots. They have a…read moreselection of quality cars with fair prices. Morgan changed my whole opinion of used car salesmen. He is honest and humble, knows his cars and how to pick out quality cars. The car I got was in prime condition. I noticed what I thought might be an issue w a recall but it turned out to be nothing and an older issue just as he said it was. I got a unicorn of a car and deal here. He went above and beyond to help me with the purchase of my car, coming in on his day off, always responsive to my calls, working with the added hoops we had to jump through w my financing. He went the extra mile to make sure small things were fixed on an as is car, he offered to pick me up to deliver the car, and got the car gassed up and all ready for me. He also worked with me on the final price. Out of all this I gained a friend, not just a used car salesman. I'd look here first for a car next time I'm in the market for a car.

Pros Was available on the weedend…read more Answerwed the phone. Cons Location is a house and he was drinking beer. Job was shotty.

so a n update on my experience. Ok so before we left Bend…read morewe purchased a 02 VW Beetle . It had issues, and they said that they replaced the timing belt for us. Well 1.5 months later we are in texas, and the belt snaps, and blows the engine. Called the dealership, and their only response was "well your to far away for us to care. " Since I am in texas they told me it is what it is. I am paying for a car that due to faulty repair, will never run again. High Desert Auto Group LLC told us to get fucked. What are my options. We only put like 2500 miles since the repair. What can I do?

I had a great experience at Auto Kings. DJ Niello was awesome to work with and made the whole…read morebuying process easy. He answered all my questions, worked with me on the price, and even stayed late so we could finish everything that same day. Everyone at the dealership was friendly, and the process was smooth from start to finish. I would definitely recommend Auto Kings, and if you're looking for a vehicle, ask for DJ Niello!

Great customer service from Kip and Fernando. I knew what I wanted and they made the transaction…read morequick and easy. I feel that I got a great deal and live my new car.

I cannot thank Rod enough for his help selling my car. I had been trying to sell it on my own for a…read morefew months before working with him. I was moving abroad and in a time crunch. He got to work quickly and even helped get it into the dealer for a recall repair after I'd moved away. Rod managed to sell the car for top dollar, working off of the list price we'd agreed on. Even with his fees, I netted more selling it with him than I would have if I'd accepted any of the really low offers I had gotten on my own. It was especially helpful that he manages all the payment, banking and paperwork details since I was out of the country when my car sold. If you want a pain-free way to sell your car and someone who will work hard to get you the most for it, Rod is the way to go.

We had a 2012 Audi A5 convertible that we wanted to sell, having just bought an EV. Ron was very…read moreeasy to work with and he recommended a listing price for us. Our car was in primo shape and just trading it in would have gotten us quite a bit less. Out car sold very near to his recommended listed price and was gone in about 2 weeks. Highly recommend him for selling your car, especially if your car is in a pretty good condition, as ours was.

Bought a Saab Wagon from Tommy and Steve, and while Tommy was easy to work with and on top of all…read morethe paperwork; Steve didn't describe the car very accurately over the phone. There is a difference between rock chips and the car looking like it was towed behind a gravel truck the better part of its life. Other than a few minor dings and scratches, that was my biggest disappointment as I am going to have to have the entire front end re-painted, which was a cost I was not anticipating. Being in the car business myself, I know they could have done a lot better. Live and learn.

Worse place to buy a car ever!!!!!! We bought a 2009 VW Tuareg had it for 5 months, dropped 2200 on…read moreit and we were still having issues. So we sold it, for half what we paid. Also when we bought the car they promised us a second key fab. They said they ordered it, kept saying it would be in "next week" bugged them several times and never heard from them. My friend also bought a "nice car" from them and had had to drop tons of money on it. These guys are the devil! They know what they are doing! How can you put families in these unsafe cars that break down?!!! Please do not give them your business or money! You've been warned! Now called high desert auto. Try to trick you with a name change, don't be fooled!!

Super impressed with Auto Network Group. Tony K. was the salesman that helped me. Very…read moreknowledgeable, no pressure, I really felt like he just wanted me to be happy with my purchase. I came in three different times and each time Tony was so helpful, I never felt rushed or pressured. I drove a half a dozen cars, had no real idea of what I wanted and was able to narrow that down based on their selection. Ended up with a great deal on a car with very low miles. The back office with financing was seamless. Very happy with the service and my car! I highly recommend working with Tony at Auto Network Group.

This is a good dealership. Bit because we left the lot without a blinker that didn't work is why…read morethey get 4 stars!

First Kendall Ford did not ask for this review like so many other dealerships have in the past. My…read morepurchase was such a stress-free experience, that I needed to provide a positive review. From start to finish I never felt any pressure. I explained that as a disabled Veteran that the most important aspect was transparency in the process, and that it be as stress free as possible. They gave fair trade in value for my 2023 Trailblazer RS, and didn't try to upsell me on useless add-ons. This kept the Ranger in my price range and even got the payment better than I was expecting considering the expense of everything these days. From Patrick who took my initial long-winded email, setting the parameters for the trade in and purchase, to my Salesperson Brian. It was a smooth and seamless process. Brian took time to get all the tech set up, and it was never one of those awkward engagements. It was like going over something with your buddy down the street. He even gave me a follow-up call to see how I was enjoying the Truck. This experience was hands down one of the best in 40 years of buying cars and trucks. I chose a Ford Ranger XL 4WD in Velocity Blue and while everyone these days has an opinion; I have nothing but praise for the Ford Team. This truck is a pleasure to drive, even finding myself keeping to 65 MPH between Bend and Redmond just to extend the time behind the wheel. This truck might be what is considered the cheap version, but nothing about it feels cheap. I'm an Infrastructure Engineer, and the technology the truck comes with is just enough for me to enjoy. The seats are hands down the most comfortable that I've sat in, and I don't even miss the heated seats of the Trailblazer. I recently owned a 2022 Chevy Colorado Z71 and the Ranger leaps above it in comfort to me anyhow. The noise in the cab is minimal which was a huge deal for me, and I am looking forward to a long road trip in this truck. Being able to sit at the same level as the full-size trucks is another win, as I now don't feel like I'm being run over by all the lifted trucks here in Central Oregon. Now it's time to mod it, and since it's the XL, I can customize it to my taste, yet it doesn't feel like a stripped-down truck. On order are some Icon Matte Black Vector 6 Wheels, a Tonneau cover, and some window Vent Shades will help personalize it. Window Tint, Ford Tow Package, and bug guard to come later. Do your homework, prepare for the visit, and I say you also will enjoy the process as much as I did. Zero buyers' remorse and that says a lot, because it's been years since I enjoyed a vehicle purchase this much.

Customer service is non-existent. All employees need to read Kendall's mission statement.read more