services is amazing Aaron is the guy too see if you want it done right. very knowledgeable And…read morefriendly likes to have a good laugh. now with that being said love the service but not the price. Don't get me wrong it is a great dealership with service just be ready to open your pocket book. It is not like it use to be and pay some money to have some one work on your vehicle. We use to love taking the vehicle in to get worked on. Anymore it is sad we don't take it in because of pricing. It is sad we have gotten to the point where you can't just take your vehicle in cause you don't want to work on it. Now it's you either work on it or you won't get it fixed do too you can't afford the part. This is coming from a guy who watched a YouTube video and changed his radiator in the parking lot after buying the tools.

Terrible dealership. I wish I could take back my purchase and buy elsewhere due to their service…read moredepartment. Brought my vehicle in a week before warranty expiration. Of the six items that needed repair their service department looked for reasons to deny rather than fix or even try to replicate the problem. For instance, the factory horn that can be seen thru the front grill on a Wrangler 392 appears to be rusted. Went back and forth with the service advisor on how that's a factory horn and he kept on insisting that its aftermarket. After many times going back and forth, turns out the plastic cover on the factory horn came off and exposed metal - still can't get an answer why this isn't covered under warranty. 2) the vehicle came with half-doors and soft top uppers along with factory full doors (Jeep). The factory soft top upper doors began leaking and leaving about 1-2 inches of water on the driver and passenger floorboard. First the service department claimed it's not covered under warranty because I installed a rack on the back half of the vehicle. When I pushed back, because the leaks were coming from the front, they pivoted to say the tops were aftermarket and Chrysler would not cover after market parts. Had to go back and forth again with the service writer. First he said he couldn't see the jeep came with those doors from the factory. Then he said they are not OEM. Upon pressing, he miraculously noticed the Chrysler emblem on the corner of the vinyl window. Pretty obviously you ask me. 3) alternator not charging battery. Service response was that because I added after market lights to vehicle, the can't diagnose and troubleshoot. 4) transfer case not engaging front axle housing. Known problem in the 392. Supposedly they found metal shavings in the oil. When I called bull they pivoted and said it's due to my aftermarket axles and Chrysler will not cover them. I call bull specifically because when the Jeep would not engage the front axle, I changed the oil and it was filthy dirty indicating a problem with the problematic clutch plates. The dealership didn't check the oil! I call bull. The vehicle was never driven with the new oil. A few more issues but I won't bother. I have never experienced such terrible service from a dealership. I would have expected them to be on the side of the consumer. I will NEVER bring my jeep back to this dealership in Bend. They lost a customer for purchases AND for service.

To all those who would like to know the truth...... These…read moreguys from top to bottom were excellent, Steve,Mike,Paul & Rex. I actually flew in from California & the staff was very knowledgeable of the history of all their vehicles on their lot. I wound up with the happiest car purchase. Here's your 6th star gentleman. All the best always Anthony

I went to this dealership looking for a truck. I don't usually like to shop for vehicles because of…read morethe hassles. These guys made my buying experience as hassle free as possible. They were friendly, honest, and bent over backwards to make the best possible outcome for me. I'll go back to them for my auto needs in the future. I hope that helps. If you read this review please tell them Delton sent you. Thanks!

Excellent experience! I just picked up a clean Jeep Cherokee (XJ) from Morgan at Local Motors. He…read moreis very honest and strait-forward, no salesperson BS with him. I live in San Diego, but have been looking for a nice XJ for a couple years. I ended up buying it over the phone, flying up, and driving it over 1,000 miles back to SD. Morgan was very easy to deal with, and he is NOT your typical "salesman", but honest and and professional. I would highly recommend Local Motors to Bend-ites! If you don't find good experience, you can fly to San Diego and I will give you free surf lessons. Boom.

Local Motors changed all my preconceived ideas about these small used car lots. They have a…read moreselection of quality cars with fair prices. Morgan changed my whole opinion of used car salesmen. He is honest and humble, knows his cars and how to pick out quality cars. The car I got was in prime condition. I noticed what I thought might be an issue w a recall but it turned out to be nothing and an older issue just as he said it was. I got a unicorn of a car and deal here. He went above and beyond to help me with the purchase of my car, coming in on his day off, always responsive to my calls, working with the added hoops we had to jump through w my financing. He went the extra mile to make sure small things were fixed on an as is car, he offered to pick me up to deliver the car, and got the car gassed up and all ready for me. He also worked with me on the final price. Out of all this I gained a friend, not just a used car salesman. I'd look here first for a car next time I'm in the market for a car.

We had an outstanding experience buying our new car from Subaru of Bend! We intentionally chose…read morethis dealership because we wanted to support a local, family-owned business that stands by their values. From start to finish, the service was top-notch. Our salesperson, Nick, was genuinely fantastic. He was knowledgeable, helpful, down-to-earth, and there was zero pressure. He made the process fun and stress-free. Frazer our Director of Finance was equally great: fun to talk to, easygoing, transparent, and absolutely no high-pressure sales. It was just honest help to get us the best deal.If you're looking for a dealership where you'll be treated right by real people who care, Subaru of Bend is the place. Highly recommend Nick and Frazer!!! Thanks for the great car and excellent experience!

We recently moved to the area and we were pleased with the service. We loved our Subaru service in…read moreAZ and feel Bend Subaru provides the same level of service. We will be back.

I have had my model 3 in with them twice now and can't say enough good things about how well they…read moredid. They fixed my issues in the time they said it would take and within the price they quoted. Otto, in service, was very helpful and I really appreciate how well I was treated. I will continue to make the little bit longer drive to Bend simply because of my trust.

Ian is extremely skilled at diagnosing the problem with the car. My experience of him is he is…read morehonest, recommends what needs to be fixed to make the car run at optimal performance. His ratio of parts prices to labor prices will not be matched any where else. If you have an import car, Ian is your guy!

When our Subaru's clutch went out mid-vacation in Bend, they fit us in right away, even working on…read morea Saturday. They gave us clear cost options and had the repair done in 24 hours. While we waited, the rental car just across the street made everything easy. Thanks to them, the trip we had planned for a year was saved.

It's rare to walk into a place where the staff greet you and make sure you have been assisted. They…read moreremember who you are and smile. We had an issue with our Sequoia and unfortunately it needs more work, but Kendall Toyota stepped up and took care of us. Derek walked us through and helped to get us into a new Sequoia. He was so kind, knowledgeable, and professional. Eric was so pleasant to work with and made the financial support we needed to make it workout for us. Overall it was an excellent experience to be taken care of when you don't know what to do. I also need to mention how amazing the service department is.

Jesus Vazquez helped me out today with the purchase of a used Toyota. Jackson Morse worked with me…read morevia text and phone over the last several days and pulled cars and numbers for me. He handed me off seamlessly to Jesus because he is off today, and I walked in and looked at a few cars and then test drove this one. Highly recommend the team at Kendall Toyota of Bend! They were friendly and helpful the whole way through.

Last week was my first ever time purchasing a vehicle from a dealership (insanity?! I've always…read morepurchased private party!) so we were a little hesitant on a dealer just because horror stories and whatnot run wild. But we worked with Justin to purchase our Subaru there and it could not have been a better experience. We felt no need to rush in looking at the car, we were feeling forced into anything or pushed to purchase, paperwork and all our questions was a smooth process as well. Justin let us just take our time, he didn't hover, and was so friendly and not pushy. We then discovered the seat won't move up and down so I texted him to ask about it, they said bring it on in, now the part is ordered and it's getting fixed free of cost. They have truly been fantastic in this entire process and I couldn't recommend them more.

Great experience! Had a small issue after test driving a classic Charger. Guy didn't hesitate to…read moretake care of it and even transported the vehicle several hundred miles for no added fee for the small inconvenience. Guy and Rob were very honest I felt and made the process easy and enjoyable. I would highly recommend them for any of your vehicle purchases.

Inexperienced sales staff Bad vibes, demanding Social…read moresecurity number to run credit report although I was not financing the car I drove 6 hours to purchase, insisting on doing DMV that I wanted to do myself. Rotten experience

I can't believe these guys actually have a business. There is no one in the Mazda showroom so I can…read morejust wander around and get into cars with no one "helping" me. No information and after fifteen minutes of wandering, a guy shows up and knows nothing about the care. When I call for information, no one calls back. Buying a car shouldn't be that difficult. No wonder they have way more cars in the lot than a dealer of this size should