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Kendall Mazda of Bend

2.6 (5 reviews)
Closed • 9:00 am - 7:00 pm
Updated 1 month ago

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Auto Kings

Auto Kings

(62 reviews)

I had a great experience with Auto King! DJ was incredibly helpful, kind, and cheerful throughout…read morethe entire process. He made everything easy and stress-free, and his positive attitude really stood out. It's clear they care about their customers and go the extra mile to provide excellent service. I highly recommend Auto King to anyone looking for a smooth and pleasant experience!

Firstly, I have never purchased any car sight unseen, much less in Bend, Oregon from my home in Los…read moreAngeles, California. HOWEVER, I recently purchased a 2016 Land Rover Range Rover from Auto Kings November, 2025. The RR is a dream to drive and own! From my first call, Koby was very informative and helpful. He emailed me further information on the SUV and was honest and low pressure. I was then contacted on Koby's off days by Austin who was incredible to deal with as well. Auto Kings has a service department that inspects their cars and performs oil changes, filters, etc. and they prepared my Range Rover for my 800 plus miles home. This Range Rover was a one owner vehicle from Las Vegas, and Auto Kings often finds good, rust-free vehicles from Nevada shipped to Oregon. I wired the funds for the vehicle, priced at a reasonable, "no haggle" price and communication was easy throughout the process. Over the week after purchase, Austin, Derrick, Anna, Roz and Koby were incredibly helpful. Koby offered to arrange shipping but a trip to Oregon sounded like a fun weekend trip. My son and I made a father-son road trip through some of the most beautiful landscapes and forests in the country. Upon arrival, Koby met me with two sets of keys in hand at their new, beautiful facility. Modern, clean and filled with beautiful cars and trucks... On the way home we toasted the Santorini Black Beauty at Coppola Winery. It may sound like a sales pitch but I am a legitimate buyer who drove the distance for a quality SUV at a great price AND will contact Austin and Koby again for future purchases.

Bend Honda

Bend Honda

(114 reviews)

I came in with my elderly parents to trade in their 2 older cars and purchase a new vehicle for my…read moremother. When we pulled up and before we were even out of the car, Davis popped out of the building ready to help us in our search. We were interested in new CRV's and HRV's and decided to test drive both. We found The One, a beautiful 2026 CRV EX-L, loaded with all the bells, whistles and latest tech. Davis was super professional and had ALL the answers to our many questions. While we were there for hours and getting tired, Davis made this experience seamless and very easy, walking us through the process every step of the way. I came to find out that Davis had only been employed at Bend Honda for 3 months and that he was new to the car business. Could have fooled me, he seemed like a pro to us! Mom loves her new car and she'll probably be calling you soon to get a further rundown on some of those bells and whistles. Thanks Davis!!

My Mini and I finally got back on the road about two weeks ago. Getting it completely repaired and…read moreputting the inside of it back together was a long haul; from the second week of February to the second week of April. Bend Honda did pay for the electrical repair. They refused to replace the carpet, which took weeks of hanging in my garage to dry out. They did not pay for the windshield which was the cause of the problems. Nor did they pay for the replacement of the key fob antenna receiver that was ruined by the windshield leak. You see where I am going with this. They did however, insist that I sign a document that agreed that I would not require anything more from them before they would agree to pay for the electrical repair. The electrical was an expensive endeavor and I understand that eats into their profit. But, the car was not in good condition and that would be their responsibility. And they just were not nice about handling it. I still have to fix the key fob antenna, but at least I am driving it now! As much as I would like to endorse Bend Honda, I cannot. Please save yourself the trouble. Visit another dealer.

Team Kia of Bend

Team Kia of Bend

(81 reviews)

I've used Team Kia of Bend for my SUV service and I will be heading back for another service next…read moremonth. All of the staff are friendly and helpful. A service representative assisted me in getting what I needed to get some warranty repairs done. I was able to get it from the California dealer I purchased the SUV from. I recommend Team Kia of Bend. They also will wash your car.

1 star. At the end…read moreof the day, we signed the paperwork, so we take responsibility for not slowing down and triple checking every feature and trim level ourselves. However, the issue we had was the amount of incorrect information given by the sales staff regarding the Kia Carnival trims and features. About two months before purchasing, we did our first test drive with one salesperson who told us we were driving the base model, when it was actually the EX trim. Recently, when we came back and purchased with a different salesperson, features were discussed as if they were included on the trim we bought. Because of those conversations, we believed we were only stepping down one trim level and giving up a few small features, not buying the actual base trim. After getting home and spending time with the vehicle, we realized multiple features we thought were included were not there. Again, we accept responsibility for signing the paperwork and not researching more deeply ourselves, but the dealership employees should know their own vehicles and trims before advising customers. I will recognize they did meet one of our needs. I had a limited amount of time because I was on a work break, and they did a lot of the negotiating and paperwork preparation over the phone before we arrived. That part of the process was smooth and appreciated. However, we had multiple needs, not just speed. We specifically mentioned multiple times that the SX trim was the one we really liked, and that we were okay stepping down one trim level to save money. At no point did anyone stop and clearly explain, "Hey, this is actually the base trim, so you are losing a lot compared to both the SX and the EX." If someone had simply explained that clearly, we would have immediately realized the mistake before signing. That kind of honesty and product knowledge would have made us even more loyal customers long term. What disappointed us most was the lack of willingness to reasonably work with us afterward. We were willing to trade up immediately into a higher trim, meaning the dealership would have made another sale at a higher price. We understood there would be some loss because vehicles depreciate once driven off the lot, and we were realistic about that. However, being told the vehicle had essentially lost around $11,000 in value after only 3 days and minimal use was not something we could financially justify. Especially considering we received a strong deal originally, the dealership could have likely resold the vehicle close to what we paid and worked with us somewhere in the middle. Even something closer to a small loss on our side would have kept us loyal customers long term. Instead, it felt like once the paperwork was signed, customer service no longer mattered. The Carnival itself is a great vehicle. This review is strictly about the dealership experience and the lack of product knowledge and post-sale support. Buyers should absolutely triple check every trim, package, and feature themselves and not rely solely on the expertise of the sales staff. Unfortunately, because of this experience, we will not be recommending this dealership to friends or family.

Lithia Chrysler Dodge Jeep Ram of Bend

Lithia Chrysler Dodge Jeep Ram of Bend

(203 reviews)

services is amazing Aaron is the guy too see if you want it done right. very knowledgeable And…read morefriendly likes to have a good laugh. now with that being said love the service but not the price. Don't get me wrong it is a great dealership with service just be ready to open your pocket book. It is not like it use to be and pay some money to have some one work on your vehicle. We use to love taking the vehicle in to get worked on. Anymore it is sad we don't take it in because of pricing. It is sad we have gotten to the point where you can't just take your vehicle in cause you don't want to work on it. Now it's you either work on it or you won't get it fixed do too you can't afford the part. This is coming from a guy who watched a YouTube video and changed his radiator in the parking lot after buying the tools.

Terrible dealership. I wish I could take back my purchase and buy elsewhere due to their service…read moredepartment. Brought my vehicle in a week before warranty expiration. Of the six items that needed repair their service department looked for reasons to deny rather than fix or even try to replicate the problem. For instance, the factory horn that can be seen thru the front grill on a Wrangler 392 appears to be rusted. Went back and forth with the service advisor on how that's a factory horn and he kept on insisting that its aftermarket. After many times going back and forth, turns out the plastic cover on the factory horn came off and exposed metal - still can't get an answer why this isn't covered under warranty. 2) the vehicle came with half-doors and soft top uppers along with factory full doors (Jeep). The factory soft top upper doors began leaking and leaving about 1-2 inches of water on the driver and passenger floorboard. First the service department claimed it's not covered under warranty because I installed a rack on the back half of the vehicle. When I pushed back, because the leaks were coming from the front, they pivoted to say the tops were aftermarket and Chrysler would not cover after market parts. Had to go back and forth again with the service writer. First he said he couldn't see the jeep came with those doors from the factory. Then he said they are not OEM. Upon pressing, he miraculously noticed the Chrysler emblem on the corner of the vinyl window. Pretty obviously you ask me. 3) alternator not charging battery. Service response was that because I added after market lights to vehicle, the can't diagnose and troubleshoot. 4) transfer case not engaging front axle housing. Known problem in the 392. Supposedly they found metal shavings in the oil. When I called bull they pivoted and said it's due to my aftermarket axles and Chrysler will not cover them. I call bull specifically because when the Jeep would not engage the front axle, I changed the oil and it was filthy dirty indicating a problem with the problematic clutch plates. The dealership didn't check the oil! I call bull. The vehicle was never driven with the new oil. A few more issues but I won't bother. I have never experienced such terrible service from a dealership. I would have expected them to be on the side of the consumer. I will NEVER bring my jeep back to this dealership in Bend. They lost a customer for purchases AND for service.

Kendall Mazda of Bend - car_dealers - Updated May 2026

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