I brought in my Acer laptop due to an extremely gnarly and hard to debug issue where it would…read morerandomly reboot. My technician Jesse over at The Cheap Squad spent many hours across 4 sessions to get it fixed. During this entire time, he was extremely communicative and helpful, letting me know all the things he was trying alongside the status of the machine. He also gave me a lot of excellent tips on how to take better care of my computer. On top of all that, he even mentioned that if he wasn't able to get it fixed, they would refund me out of good faith. I'm happy to say that my computer's healthy now, and The Cheap Squad is easily one of the best vendors I have ever worked with. I cannot recommend them enough. They clearly care so much about customer satisfaction and doing quality work. If you're having IT problems, go to them.

This is our second project, repeat customer. You can expect that they will explain the problem and…read moreoffer you the most efficient way to solve your issue. Pricing and the quality of work are spot on. Thank you for serving our business needs.

William was very knowledgeable, immediately recognized my computer's problem and fixed it…read more Friendly and very easy to work with. Excellent

Arin was consistently communicative throughout the process. Very professional and available. Calm…read moreand focused atmosphere. Great online and text progress alerts. Highly recommend.

My computer crashed the other night right around 5:30 pm so I got on the old interweb and found…read morethat TechCare was open until 6pm. I called them at 5:50pm and spoke with Ray "I think he is the owner" anyway I told him what was going on and he said to come on down and that he would wait for me. When I arrived I noticed that they have a big Yelp banner on the window, I walked in and spoke with Ray about the problem and showed him a picture of what the error was, he was up front with me and explained that if the hard drive was bad that he would not be able to save my data. I told him to do his best to save my data. The next day he texted me with a quote and said that he would be able to fix it and save my data. I told him to fix it. About 3 hours later he texted me again and said to come on by and pick it up. Now when I arrived he didn't just give me my computer and send me on my way, he sat me down and explained that I have 3 different options to save my data just in case the hard drive or computer crashes in the future. He also said that if I'm not sure how to back up the hard drive or need help with anything to call him and he would walk me through it. When all was said and done, he charged me $299 out the door and my machine is working flawlessly!! Thank you Ray! You got a customer for life.

TechCare provided great service! Ray fixed my laptop that had some issues. He explained everything…read moreso I could understand it. Ray even cleared up some other issues he noticed on my system. Best of all, TechCare is extremely affordable. I highly recommend TechCare!

So glad I found QuickGenie and Garry. I had a small home networking issue and Garry and team were…read morereally the only business that would take me request and provide competitive pricing. I needed my home networking ethernet ports identified and fixed for my mesh WiFI backhaul (some of the terminations didn't work), as well as organized and label cables. Garry was able to do all of this in a relatively short amount of time. In addition, Garry was transparent and upfront - I thought I had Cat5e wiring to make use of the 1Gbps, but turns out I only had Cat5. Garry let me know and asked me if I wanted to continue doing the job, but gave me the option to not continue if this wasn't expected. I appreciate the transparency and honesty of contractors, so this was a huge plus. Also, Garry is just a super nice and friendly being. Honestly - friendly, honest, knowledgable contractors are a dime-a-dozen. Highly recommend QuickGenie!

I had to get an older laptop fixed because the CPU fan failed. I called and Garry answered the…read morephone with a rough estimate, and when I made an appointment and brought the laptop to him he told me what the possible problems could be. A dignostic was done to determine and confirm the problem, and the diagnostic fee is applied to the total cost of the repair, if you choose to have QuickGenie service it. Gary confirmed that the problem was a dead CPU fan. I thought the estimate for parts and labor was fair and approved the repair, and the final cost did match the quote given to me. And the repair was well within the estimated timeframe as well Garry was helpful in answering questions, including questions outside the scope of the repair, and he went beyond by cleaning the keyboard surface and screen as well. Mich appreciated! The laptop has been running fine without any cooling issues, and I am very satisfied with the result.

Above and beyond service!…read more My MacBook was hanging off a thread. I called for an estimate, and they gave me a price within the range I was looking for. I dropped off my computer and it was ready to go in one week. I could not be more satisfied with the service, and the way my laptop operated the same day I picked it up. I will be back for my future computer needs.

Took my Omen gaming laptop in on June 3, 2026. It was almost 2 weeks before the work was completed,…read moreat 0ver $300+. I do trust their work, but it seemed I had to call them several times to get updates, and they weren't updating the email ticket. It stated that the problem had been diagnosed, but never estimated the cost of fixing the issue, so I could ok them to start the work. Only found out the projected cost, because I called them. Called a few days later and found out they were waiting on a part. Computer was repaired and I will do business with them again. Also, the front entrance is not handicapped equipted.

Super knowledgeable and friendly guy with very fair prices!…read more I came to Binh with a PC that just refused to turn on despite days of attempted troubleshooting. Within a single afternoon, he had diagnosed the problem (dead CPU) and ordered the replacement parts needed to get it back and running. I was anxious about leaving my PC with another person for the first time, but he was super communicative and happy to answer any questions throughout the entire repair process, which really helped ease my worries. I'll absolutely go to him for all my future problems (God forbid, LOL), and I can't recommend his services enough!

This review is for a service inquiry, he was very rude. I would not recommend. Had a very…read morecondescending attitude and wasn't helpful at all. Edit: since he wanted to misrepresent things in his response, complete unedited screenshots of conversation attached. I'm a potential customer, not a verbal punching bag. Note that he's worded his entire response as a victim, you can read the entire inquiry and decide if he's truthful or not. Update: Binh starting texting my private phone number with harassing messages. I had to report this conduct to yelp. Also I did share his messages... with yelp. Blocking someone is usually an indication that you no longer wish to receive further communication from someone. Not to Binh! He'll use your personal information in whatever unprofessional manner suits him.

My brother needed his Samsung phone repaired. The technician quickly identified the problem---…read morebattery issue. The battery swelled that it popped a section of the cover open. The repair was quick and the technician was very approachable and knowledgeable. Paid only for the cost of the new battery. Definitely will be my go to for future mobile phone needs.

W mans he came in clutch and helped out a lot i would come again. He is very nice. Woowread more

Charles was extremely thorough, constantly updating me, and this all comes with an extremely…read morereasonable price. Although my laptop was unrepairable, he still gave me the best advice (to get a new laptop) and successfully cloned data from laptop to laptop. I would highly recommend him and trust him with any laptop you have!

Charles is brilliant. I have an old, out of warranty Dell XPS laptop that wouldn't boot into…read moreWindows 10. Charles did a fresh install of Windows 11 and had it ready within two hours. It's like a brand new computer! He also provided intelligent consultation about which of my 2 ailing laptops would be best to repair 1st for my trip to Europe and what to do with the other one after I get back. His pricing surprised me by how affordable he is. He'll work with you to make sure you get the most bang for your buck. I so appreciate vendor integrity! Charles is honest, professional, knowledgeable, and a delight to work with. Highly recommend!

They are horrible. Every year they charge my card again and every year I have to try to call them…read moreand cancel. They told me I had to click to stop autorenewal. When I opened the login, it was clicked to stop autorenewal, yet somehow they kept charging me. They don't answer the phone unless you call with your credit card company. The card company won't cancel the charges. They ended up having 4 accounts for me that they just kept billing. I haven't used the service for 4 years. Don't get it unless you want to pay forever!

Splashtop has been an excellent solution for our team. The product is extremely reliable and it…read morejust works every time without any hiccups. Their live customer support is outstanding; responses are quick, friendly, and knowledgeable. On top of that, the pricing is very reasonable compared to other options out there. Highly recommend Splashtop for anyone looking for a dependable and affordable remote access and support tool.

UPDATE! Michael is the best! Death in the family... a computer had to be unlocked for urgent info…read moreand no password available. I didn't know that Apple products are the hardest to get into. Michael told me as much - was honest as he was the first time. No promises. Gave me a timeline, of course he adhered to and VOILA! Also, he inventoried everything & returned exactly as he received it. (P.S.: Having such great assistance at a difficult time was extra appreciated) UPDATE 2: Cat kicked water on to my laptop. (Yes, I am blaming the cat.) Texted Michael for advice... it was a simple fix, required overnight care, but again, problem solved. LESSONS LEARNED: keep water & your cat away from your e-devices and LISTEN TO THE SUPER TECH GEEK!!!

Mike is still the GOAT. Recovered data from a damaged USB-C drive that I'd all but given up on &…read morehelped me find a new laptop at an amazing price. All at a great price. Can't recommend highly enough.