We have an ice maker that is a true pain in the neck. We don't use enough ice on a daily basis so…read morethe machine runs and runs. Albert came to clean and service it and suggested a way that I can quit fighting with this ice maker. He was super efficient, very personable and very easy to work with. He is a great representative for Uptown Appliance. thanks

In my opinion this company is highly irresponsible in its billing practices ..consider it as…read moreunethical. I currently have a bill of $16.000.00 charged on my Visa. Many of the charges are unapproved . Read their reviews on line . Low BBB ratings Imagine these charges and the GE Monogram is still not repaired ! Go elsewhere

Andy's responded quickly to during the Thanksgiving holiday when our dishwasher chose to break. My…read morewife had panicked and doubled booked the repair, but Andy's was ready and willing come.

This company does a great job. Easy to get an appointment when you need an appliance to be…read morerepaired. Lupe is very knowledgeable and the pricing is reasonable. I recommend this company when appliance repairs are needed and I will use them again. Nice to work with an honest technician. Louise F

BUYER BEWARE!!!! I bought a speed queen washer and dryer from this company ($4,500!) and they…read moredelivered defective machines. They both had a loud banging noise when in use and now the washer wont even turn on. I called to return them and the business owner said I have to go through speed queen to have it serviced. I do not want to service a new machine!! If I spend that much money, I expect the business to deliver me working products. I don't have time to deal with maintenance on a new machine. I have four kids and tons of laundry and this is the worst customer service I have ever experienced. Do not buy here!! So many one star reviews across platforms- wish I had read them before buying! B

Purchased a stove top and vent hood. Steven was my rep and I, already knew what I wanted to…read morepurchase, so gave him make and model number. Delivery and installation was prompt. Never was I pressured to buy one brand over another. Nino, the installer made the appointment directly with me and He and his crew arrived early! Installation was done in a timely manner, they also took my old stove top and vent hood without any issues. I'm very pleased with my new appliance, and with Steven (Nor West) and Nino!

Ok. I've read some of these reviews and I'm bewildered to what they were talking about. I went…read morethere skeptical and expecting the worst but that's not what I got! The floor manager/ salesman invited us with a warm smile and was very accommodating. In fact, they gave me some of the best service I've ever had! Let's talk about what they have. They have items that other store are coming there to buy and resale at their stores. I know they got a low rating but try them for yourself. Understand that other vendors that don't want these guys around. They're cheaper and better than the other stores because I've been to most of them. They all told me that they can't compete with this place and they don't know how these guys can have prices so low. What does that sound like to you? C'mon man, I went to this place and I've dropped thousands of dollars but what I bought cost trible from what I spent. I'm a big skeptic but I'm making this my go to spot! I'm just putting everyone else on point.

Fast service Great service would definitely come again Got a brand new toilette at a great price…read moreand also was easy to point out where was located in store

I have AHS and this company uses them. The 1st time they changed a drainage pipe on my dishwasher…read moreand it still didn't work. When I called back, they were TOO BUSY and couldn't return to repair it and sent me back to AHS. The 2nd time, still with my dishwasher, the said they couldn't repair it because I had a wooden floor. According to them, I should remove my floor at my expense and then they can pull my dishwasher out. Btw the wrote me. IT is 100% TRUE. Do not go to this company.

Very happy with them. Lupe, the technician was very thorough and we thought the pricing was fair.read more

This place always has in stock the items I need for home improvement…read more Trust me , I always need something because I am equally good at breaking things as I am at fixing them. I like that can always get great service here . They even offer a military discount so proud that they support veterans. They even have a great supply of Christmas and holiday items . Who would have known? Parking: safe and easy and they will often bring items to your vehicle if too heavy

READ BEFORE BUYING- placed an order May 14 2025. I was told that the 17 they would be deliver. They…read morebrought them but couldn't install them because they had an object in the way. They rescheduled 2 times. They never came the week after. It's may 31st. They called me 20 minutes before and the guy who delivered " black shirt in pictures" he said that his time was precious and that didn't have the time to wait for not. Mind you I was 30 minutes from my home. I barely made it home to get them installed. I get home they're dropping them off. The guy started nice and all. I called my mother asked where to exactly install them at a certain place- he heard my mother say where to and oh my. He started going off- that we wasn't going to deal with us "people" -WOW- anymore that we have been wasting our time. Then he said he wouldn't install them. I told him okay drop them off leave them inside my house and I will find a way to install them. He didn't want to- he said no I'm not going to. I repeated 3 times drop them off, the whole time he is pissed RUDE. The other guy in green was nice didn't talk back just said hi and ask about my day. I can't believe that Home Depot cannot drop off a pair of washing machines. UNBELIEVABLE. I was rescheduled 2 times. When they first got there they called and said back order..... the guys was terrible- cannot be trusted with a truck- he is extremely immature, liar, irresponsible and childish. Can't believe he is putting Hispanic people like this. HE NEEDS TO BE REPORTED AND FIRED. Begged him to drop them off I HAVEN'T WASHED CLOTHES IN 3 WEEKS HELLO? If this doesn't get resolved I will sue Home Depot.

I first used SARA Appliances over ten years ago when buying new PRO appliances for our home. At…read morethe time, the prices were the best, and a tremendous inventory was on hand. All went well ...then, alas it was time to finally replace the dishwasher. I found the business card for the salesman who helped me over a decade ago, Mohammad. Surprisingly, he was still working there and had my old purchase info. I called him, he researched my old model and found a new one that would match exactly, and I was able to buy it over the phone without even going to the store. I did get comp prices, and Sara was the lowest of all. I like this store, and I really like Mohammad. One more positive. The delivery and install was very reasonably priced, but more importantly handled professionally. "Jose" from K & S Services owns the delivery company, has over 25 yrs experience, and is a blessing to Sara Appliance.

Dealing with them on a build. They have been very attentive and we are very happy so far…read more We gave them a list of what we were looking for and they came back with great prices, quickly.

will sell you broke down appliances and give you the run around for months. I bought one…read morerefrigerator and have gotten 4 since then none as good as the first and EVERY ONE went out leaving me with hundreds of dollars in food spoiling multiple times.Dave is the biggest bs'er around.

I don't even know where to start…read more My father called this company about a repair job for our washing machine that suddenly stopped working. The "tech" arrives, and after only a few minutes, claims that the problem is the outlet on the wall and not the washer. He charges us the $70 assessment fee and leaves just like that. We're skeptical and check the outlet ourselves only to find they're working just fine. The technician left far too quickly (why didn't he confirm this himself? It just felt like an easy pay day for them rather than wanting to help), so I had to call up 290 to let them know the tech charged us for a completely incorrect assessment. They pass me over to the tech and he lets me know he'll come by Monday. Monday arrives and we don't hear back. I call 290 Appliance to confirm the appointment and whoever answered the phone informed me they would charge us AGAIN for the tech to come over. At this point, I decided to stop dealing with this company and called a different repair service that quickly diagnosed the problem within the washer (a connection in the door was loose) and fixed it within half an hour. When I let the gentleman know (I'm assuming the owner, but I really don't know who was answering the phone) that they charged us for exceptionally poor "service", he offered a $30 or $35 refund via check. Save yourself from being cheated out of money and avoid this place.

They could send a text or Respond but the only person I got…read morea response from doesn't come to my area in Pearland and I know he's good. I used them on the north side. This company did not respond.

Quickly replied to me to setup an appointment for my refrigerator/freezer that was not cooling…read more Showed up on time, was very professional, knowledgeable, and even cleaned the appliance filter. The filter had never been cleaned since I purchased it over 7 years ago. It was 2 inches thick with dirt and pet hair. I will definitely use Appliance Cowboys for any future appliance issues. Great job!