Yesterday I went to Longe Optical located on N. Anthony Blvd, and I was waited on by the sweetest…read moregroup of employees ever, first I met with Emari, who was such a knowledgeable young lady and very kind, I also met with Dr. Alex Linebacker OD, very nice group of people, and very professional indeed, so if you need that yearly exam for your diabetes or new glasses, you can't beat Longe

Rudest service ever! I made an appointment for first thing in the morning, before work. I got…read morethere a little early, doors still locked. Cool. Once open, I went in, stood at counter. Both girls acted as if I wasn't there. After coughing and clearing my throat, one girl, annoyed, asked if she could help me. Told her I had an appt. She said I didn't without looking. I showed her where I had made the appointment. Still wasn't going to honor it. There were no other customers there. I asked for the manager. She WAS the manager. I told her she needed to take classes on how to treat customers. The optometrist came out, and told me to leave! I then drive to Eyeglass World, where I was treated by friendly, respectful people. I had a new prescription and glasses that same day. These are just horrible, HORRIBLE people. Never go there!

i bought backup glasses from Eyrmart Express as I always seem to break or lose the ones covered by…read moremy insurance. I got two pairs because of a deal which made the price for a 2nd pair really low. I love both pairs of glasses both for appearance and quality - just as perfect as ones from the eye dr's office. The price was very reasonable for what I received. I used the 'try-on' feature to help make my selection and, while not perfect, it got the job done and helped me pick out two pairs of glasses which are flattering to me. I will use them again.

Started buying my glasses here years ago I could get two pair for the price of one at the…read moreoptometrist! So I always come here! My eye exam is always done in a great way. Super nice doctor answers all my questions. Very thorough. Highly recommend.

I arrived with 3 children to my appointment & could not have been received more graciously and warm…read moreby the staff at the front. They made sure we were comfortable and made arrangements to put us in the largest room. They were quick & attentive and were full of reassuring compliments to ease my anxieties. Dr. White was prompt as well and very thorough. It was a wonderful experience. I am very happy that I chose Dr. White and his staff!!

St. Joe Vision has great people. They make me feel welcomed every time I visit. Dr. Minix has been…read morevery helpful with the recommendations for various treatments. He seems to know the latest in eye care and treatment. I highly recommend them.

EXCELLENT SERVICE ... Tommy (the Manager) actually came out to my car and made sure my new glasses…read morefit and the lenses properly tinted/transitioned ... 15 out of 10 for price AND customer service! Ken - Ft Wayne IN

For a place that offers all these deals,because my insurance was medicare, I was quoted $420 for…read moresingle vision glasses even when I brought my own frames.

The staff is extremely friendly and eager to help. Evan helped us pick out pairs. They held my…read moreframes so I could pick up my prescription and even gave me a discount since my insurance was out of network! They have a huge selection of frames and they don't try to guilt you into buying the add ons.

I've been using Cunningham Optical Fort Wayne for over 30 years. I've tried other, cheaper quick…read moreservice optical places, but never had satisfaction with them. My recent appointment was very satisfying thanks to Angelica, the friendly and efficient tech. She is very personable and professional. I will stay with Cunningham to fashion my glasses.

I have been going to eye glass world for a few years now. I always feel welcomed and appreciated. I…read morehave no problem that I can get into see Dr Syed practically right after the Initial tests are done. He is thorough and such a great caring doc. He asks me if I have questions. Explains everything very well and remembers me every single time I am there. I plan to get my eyeglasses from this place or Costco. I feel zenni is cheap but you get what you pay for. 100% recommend this place. From the staff to Dr Syed. Everyone Esp Dr Syed are amazing.

My experience with the optician - Mr. Syed was not good. He was very fast and has an off putting…read morepersonality. I needed an updated prescription for reading glasses and he filled out the prescription wrong and told me I need eye surgery soon for cataracts. I would not recommend this man for anything. Terrible experience as I used HIS INCORRECT SUBSCRIPTION to order glasses online. Cost me $60. for useless glasses. As a senior citizen on a very limited income - this place is a RIP OFF !! Go anywhere but HERE.

The good - Dr. Schroeder is a great ophthalmologist…read more The bad - in the many times I've called to make an appointment, I have never had anyone actually answer the phone. You have to leave a message and wait for a return call. Inconvenient for those of us who work and can't answer the phone at anytime.

I had one visit and then tried to follow up regarding changes needed for contacts. It is very hard…read moreto get through to a person and if you do, you have to leave a message. I spent 3 weeks trying to get an answer and never did. I eventually gave up and moved to another office. I am paying out of pocket for an additional exam as this office is impossible to communicate with. The care itself and provider were fine. They need major changes to their answering services and in office communication.

I had my eye exam and ordered new glasses. I received a call that my glasses were ready for pick…read moreup. When I tried them on I told her my vision was worse with them on! She told my to wear them for a couple of days. I had a severe headache.... I called the back several times before I could get another appointment... When I went in I assumed I would see the doctor... Nope just going to see the lady to vetify my glasses prescription! Why wasn't this done when I tried on my glasses! This company's policy are horrible!

I have really mixed feelings about this place and my experience here, since some parts were…read morewonderful and some aspects left me frustrated. Let's start with the good. The tech was very friendly. She explained all the tests before she conducted each one. I did think it was odd she had me take a colorblind test, since I'm adult, currently wear glasses, and have obviously been to an optometrist before. Although, perhaps it's a new patient policy since this was the first time I have been to their office. I knew I wasn't colorblind, and no surprise, the test indicated the same thing. Dr. DeWit is very nice. She seems knowledgeable and efficient. My frustrations started with trying to find glasses. The frames available for purchase span a couple walls of the office. I was looking for something trendy and there was a lot of mediocre. Perhaps if you don't care a whole lot about what your glasses look like, you'll be fine getting frames here. I will note, the last place I got glasses was super trendy in San Diego, California, so I recognize my standards might be high. I did find a couple pairs that were good enough. Nothing that sparked joy, but would work. My glasses arrived a week a part, however I wasn't able to pick up my glasses until after the second pair arrived. I ended up in a frustrating game of phone tag trying to schedule a time to come in and get fitted and pick up my glasses. I left two messages and called three times when my calls weren't answered. I finally was able to schedule a time to come in and was told that they would make it work and fit me in. That was not the case. I arrived at my scheduled time. Waited 25 minutes to spend 4 minutes getting my glasses fitted. So, my advice would be to get your eyes checked here, but take your prescription and get glasses elsewhere. I really could have used at least one pair of my glasses last week. The phone tag coupled with the long wait was pretty unacceptable.

Apparently I never finished writing this review when I started it back in late October. My wife…read moreneeded her glasses repaired, and all the optical stores around us weren't equipped for that particular repair. Given the choice of spending hundreds of dollars for new frames and corresponding lenses, or making a 5 hour drive to Marschand's, we decided to make a long weekend out of it and made the drive to Ft. Wayne. It was the right decision. Marschand's got us in and out in about half an hour, for a total of $50, with friendly service while we waited in comfort. Definitely recommend.

MARSCHAND'S OPTICAL REPAIR RUINED MY GLASSES! I brought two…read morepairs of eye glasses to Marschand's Optical Repair on April 10th for a simple screw replacement on the temple arms. Both pairs were in good condition aside from the missing screws. A Marschand's employee said they could fix them both with no problem for $10 each. About 20 minutes later they brought my glasses back to the front desk. Immediately after putting one pair on, I noticed visible damage to the lenses. Both eye glasses were damaged; they each had spiderweb cracks and peeling from the tint on the lens. I returned to the counter and spoke with staff, including Cassandra, the owner. She denied damaging my lenses. She said, they only replaced the screws and then put the glasses in a "water bath" for cleaning. Her comments were the lens were defective, or perhaps damaged by the oils on my face or fingers. This explanation does not align with the condition of the glasses prior to service. Cassandra refused any responsibility. The only restitution she proposed: Cassandra offered - they could replace the lens in one pair of eyeglasses, if I had a recent prescription, for $70, but that would be with clear lens only - no tint. Her other offer was to put my glasses back into the "water bath" and see if it would take the rest of the "tint" off the lens. This experience reflects a lack of accountability and professionalism. I would STRONGLY NOT recommend having eye glasses repaired at Marschand's!

We are so happy with America's Best!…read more I had my eye exam performed somewhere else. The cost of their glasses were not in my budget, even with my insurance coverage. I checked my insurance and America's Best was a covered provider. I took my prescription there and found their prices were much more reasonable. My son also needed glasses and the price for his lenses and frames were very reasonable. The customer service we received from Carin, was exceptional. She was able to give us both a great price and were so helpful explaining all of the options available to us. If you needed glasses, I would definitely recommend America's Best on Lima Road. We were very happy with the service and our new glasses.

BUYER BEWARE!!! I don't typically write reviews but I cannot say enough negative things about this…read moreorganization and felt it was worth it. When trying contacts (that didn't work and I was unable to see) I was scolded for not wearing them into my appointment. Then, I purchased the highest tier of prescription glasses I could in November of 2022, only for the lenses to have a stress fracture down the middle less than a year later. When going in to have the lens replaced, I was told I didn't purchase a warranty and "What do you want us to do?". I wanted to be able to see out of my glasses. I was never offered a warranty, nor was there any proof that a warranty was offered and I declined. I have a toddler at home and can assure you I would have purchased a warranty if it was offered. I've had other pairs of glasses from other optical stores last years without issue. You will pay hundreds of dollars for low quality lenses that have no warranty associated with them. There are MANY options for optical stores in Fort Wayne, and I will never choose America's Best again. I hope this review saves you from making the same mistake!