Good lord. 5 minutes standing in the sun. 5 minutes to "sanitize" a table. 5 minutes for a menu. 5 minutes for a Pepsi. And never got an order for food in before leaving after 10 minutes of just sitting. If you're going to be open then do it right. It's almost comical to sit in a booth out in the parking lot. read more

Service was absolutely great . Ordered a top shelf Long Island ice tea since when is there n0 alcohol in this drink? Just sweet garbage water. The food was terrible my 12 oz steak was about a $3 steak from food max over cooked with mashed potatoes that were watered down ( time to throw away and make new has to be a week old) the broccolini was no better I also had the undercooked frozen shrimp for $1 more priced exactly correct . Wife's cheeseburger looked good and she said it was ok . Mine dinner sucked . We had pretzel rolls that went to bad but the cheese dipping sauce well let's say it was recreated in the toilet when I got home . No wonder the pace was empty on a Sunday late afternoon. No thanks The worst part is we were in a booth next to 2 people smoking weed using a vape pen ? You know we can smell that garbage so this is acceptable now ? I guarantee Everyone else could to but nobody said anything. What a joke . We will never eat here again read more

Stay away from the bar !! Bartender lady at bar was so unfriendly and seem bothered I asked for my drink after I 29 mins of waiting for wine ... hour before closing was not busy. I will Not return until manager trains staff basic 101 customer service. She was so rude I couldn't enjoy my time there with my family. I saw other yelp review from this exact location with similar input. WOW. GET RID OF HER ... not a good look for this failing location. Not the first time she's accused from others for her lack of respect and rude mannerisms -#rude #unfriendly #bar #Stayaway - owner needs to take reviews serious and investigate these issues. That lady is tarnishing Applebee's reputation read more

If you are not a regular. Don't go here. Bartender won't look at you and when you finally get her attention she is rude. Don't bother calling the manager. Don't waist your time coming here. Customer service is the worst. read more

They need a new manager in Tracy location. Many open tables but the wait is still 30 to 45 minutes. They have 4 employees who take your name And just talking. They are soooo disorganized in this location. So disappointed with management. I been waiting for 15 minutes. 15 people left because of the wait time. read more

Food was cold and sloppy. Luckily the server was nice so that helped... hopefully the food isn't always like that.

WOW, about the worst service I've had. I've been to this location a few times and I've had this one gentleman as a server two times. He is slow, does not seam to pay attention to anyone except the staff and each time I had him my food was cold when I received it. Other than being cold my food was ok. Also the torn seats do not give a good impression. This place needs a better manager or they should close their doors. read more

Never coming back here again ... look at what the menu offered and look what got brought out. Don't order the bourbon chicken read more

Applebee's Grill + Bar - Yeah.... Never coming back here again. Ridiculous !!!! - American Near Me - Tracy, California

Just left Applebee's. (After a 30 min. Wait to be seated)Worst ever. Hubs got all u can eat riblets, son got tacos, I got chicken fingers. Waitress didn't write anything down, different waitress brought me shrimp (I'm allergic). She took it away. Nobody ever came back. I never got my meal, they never asked hubs if he wanted more. No refill , nothing. Called over manager, she didn't seem to concerned and told us our waitress was off. WTf?? Almost 2 hours of my time wasted. If I could give minus stars I would. Horrible ,unprofessional service read more

I ordered a big order for curbside, but they couldn't get my order correct. They tried to tell me that a double crunch shrimp entree doesn't come with fries, even though my receipt says I ordered fries with it. I showed them and they acted like they were going to do me a favor and give me fries. Horrible service and waste of time. Food was cold because I had to correct my order 3 times. NEVER AGAIN!! read more

I went with a few of my friends to get the all you can eat and the food was pretty good and the shrimp was amazing except the problem was the waitress with black hair I think. She was very rude to me and my friends even though we were all nice and respectful. She gave us dirty looks and had a rude tone when talking to us and taking our orders. read more

I wouldn't even rate it one star . Waited over 10 min for them to even acknowledge us . Everyone there is so lazy including the manager . We ordered two steaks and specifically asked for a couple garlic butters for there dry steaks . When we got our pick up there was a container quarter full of garlic butter and when asked for more they took there sweet time to bring them out while our food was sitting in the car getting cold . We arrive home already upset from waiting and having our food get cold when we go to cut our steaks and they are literally dripping blood still when specifically order WELL DONE !! They have the worst customer service !! Why ask for utensils if there not even going to provide them in the bag for you thank goodness we were going back home to eat !! read more

Applebee's Grill + Bar - This is not a well done steak !!! - American Near Me - Tracy, California

Do not eat here!!! Awful service when we walked in tables floors sticky. Ordered salad and plain burger took forever and when food came was wrong. read more

I order take out today at 12:40pm and the receipt says the cashiers name is mathew. Accuracy checked by initials "CS" or "CG". They game me no sauces. They forgot the marinara for the cheese sticks, no sour cream for the quesadillas, no honey mustard for the chicken tenders. Absolutely no sauces not even ketchup read more

Applebee's Grill + Bar - American Near Me - Tracy, California

Our night was off to a rough start when our server was rude for no reason. I ordered the combo platter thinking it was half off since the promotion was appetizers half off. When i asked the waitress to confirm that it was half off, she showed a face of disgust and replied "that's not half off". For the rest of the night, she would make passive aggressive gestures like dropping our food onto our table and even dropping our card onto the floor when we placed the card on bill. She then rushed us out without asking if we were going to order more ( we had plans for dessert). She then yelled across the restaurant to her coworker exclaiming that she can't wait to get off and pointing at us saying she's gonna try and hurry to close us off. ( we left an hour before closing btw). We did not receive napkins our entire meal and she would not give us a chance to ask since she would run past our table without looking at us. Her name is Amy S. and if you have her request a new new server asap. After tonight we will def consider out our options before dining here. Btw food was cold read more

Just to give a background story , Applebee's is the chill spot for me and my husband we love coming and just hanging out eating wings and chicken wonton tacos which are BOMB ..... we recently just moved back to the area and decided to finalize the welcome back eating at Applebee's, we even brought my brother who came down to visit form out of town .... straight to the point our customer service was horrible the food was trash the waiter was kicking everything up and of course many would think .... I'm NEVER coming back but the manager came out he spoke with us and apologized because he seen we were totally being ignored ..... I guess it's safe to say we really didn't loose our cool because Mathew greeted us with such a welcome spirit he made our girls laugh he was very kind and funny and that's great customer service ... also ran into an old high school pal mike who also came down to greet us and apologize for our experience. That along made us come back and that's when we again was greeted by Mathew same high energy full of welcomes and joy , and our waiter DeeNa she was bomb.com she had a whole area and from what I could see she was over working but she kept it together she stayed calm she was nice and very consistent thank you Deena you gave us that good ol feeling back. Also I like how you brought me my food as soon as it was ready .... I've heard from different people that they hate when the waiter brings out the food item by item but not me I prefer my food hot. Thank you Applebee's read more

Zero stars is not available..... the worst service ever, they are so rude and the store manager did not even bother to come out and did not know his store number. Disgusting tables so sticky we're our clothes we're sticking to the table. Silverware was dirty with hard food, when asked we got brushed shoulders and an attitude. Then came the side plates that were all wet when we asked for napkins and said the plates were wet again attitude and respond "what's wrong they came straight from the dishwasher!" They place will be reported to health dept tomorrow. read more

Stood in the entrance ignored for 10 minutes and then left. If you can't at least greet someone within 10 minutes, it is a clean indicator of the service I will receive once eventually seated. read more

Foods is awful, microwaved,bad service, takes forever, also price is way to high, we need a better place for this area.

Poor service. the server was slow. It' wasn't busy but if it was. The communication was incomplete I had to ask three times for to go box then finally the server brought it but slam it on the table Just bad customer service read more

I am so disgusted! Saturday I went with my family for lunch. I was eating my garden salad when I fork up a looooong piece of hair! I show the waitress, she takes it and asks if I want another one....ummmm no thanks. My niece had a hair (same looooong mind) in her salad plate and didn't even notice until she had set it aside to eat her dinner. As we're about to leave, I grab my sweater off the back of my chair, and there's a huge spider on it! I was sitting in a chair against the wall. This place is awful. And not once did a manager even come over and express remorse or an apology. Eat there at your own risk. read more

Stained booths, sticky tables, black carpet (it didn't start out that way. I could tell by the color in the low traffic areas), filthy grease and food smeared Windows.. Pretty much all surfaces really. I spent the whole visit with two flies flying around my head like a pest halo. The table across from us was bussed but never wiped our entire stay. Appetizers were 50%, however we only found that out after ordering because we were bored and reading table cards. Our server didn't mention it. We were offered lemon, but not sweetener for our iced tea. The beef in the "butchers meat and potatoes" dish was gristle, very little meat. It said sirloin, I say stew meat that needed to be cooked for another two hours. My "crispy brewhouse chicken" tasted almost as good as a banquet frozen dinner. The gravy was excessively boozy. read more

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Let's face it, my family and I are regulars here. I'm talking, every Friday, Monday and sometimes mid week. I love the staff who work here, all very friendly. We've seen people come and go but our regular bartender Jen is great and our favorite waitress Liz. If you get the chance, sit at the bar tables! That's where you can get sat with Liz! Beer selection is not so hot. But the atmosphere and food make it up I guess. Oh and they have rebel IPA on tap right now. Keep it going with craft beers Applebee's! read more

Applebee's Grill + Bar - The bar. - American Near Me - Tracy, California

(7/15/18 at 4:49pm) My husband and I walked in and was greeted (not the nicest greeter) by the hostess. She said how many and my husband said two and told her his name. She then says the bar high tables are open seating. We said we'd prefer a booth. She said ok. She then brings us to our booth and drops the menus down and walks away. The waitress (very nice) comes and asked for our drink and food order. We have our order and asked if someone could clean the table as it has visible dirt and it was very sticky. The rude greeter came over with a dirty rag and ran it over the table and walked away. I said excuse me there is still sticky stuff and dirt and with an attitude she came back and ran that nasty rag over the table again and walked away. I ended up wiping the table and my husband and I just moved to a different table. This isn't the way one should behave in a restaurant, especially an individual with the job of a greeter. read more

My boyfriend and I visited Applebee's Monday night (we are frequent diners). It wasn't busy at all. Quite empty actually. I ordered the salmon plate. My two sides , brocolli & a house salad. I knew the main entree would only have my salmon and broccoli since they plate the salad separate , which is fine. What I didn't know was how sorry of a plate they were going to serve me. Mind you, I have gotten this entree more than 3 times , I knew what I was ordering and craving. The picture speaks for itself. I couldn't believe my eyes. My boyfriends chicken sandwich was also sorry. As he picked it up. Half his chicken fell out. What sucks is he is a sous chef , so he knew exactly why that chicken was cut in half. The cook is no real cook. He cut it to make sure it was cooked all the way. As a former food and beverage general manager , there were so many disappointing factors in our dinner that night. However , we did pay for our meal. Left disappointed and maybe we will go back. read more

Applebee's Grill + Bar - American Near Me - Tracy, California

Worst service ever. Few customers and this place is a mess. Even the bartender doesn't know to serve a lime with a shot of tequila. If that guy walking around is the manager, he looks lost. read more

This place does not deserve to be open during the reopening phase of this pandemic. We wound up here because the wait for Texas Roadhouse was too long. We walked right in, no wait at Applebee's. We found out why pretty quick. Service is non existent. We were seated immediately but waited 15 minutes for no one to ever come and acknowledge us. Never received a menu or even a "hello". I counted 12 employees... and 8 tables in use. The rest of the place was EMPTY! Unacceptable! We walked out and no one even batted an eye. They don't care! Every single poor excuse for an employee in there should be replaced by people who would be THANKFUL to have a job in this uncertain time. read more

I went to this Applebees for the first time in about 3 years and it was a dump. 3/4 of the restaurant was empty but we had to wait about 10 minutes for them to clean a table to be seated. When I was taken to my table the back cushions in the booth were stained and disgusting, along with the nasty carpet. My table was wobbly so the waitress handed us a wad of napkins to wedge between the top and the wall. I could continue on, but k think you get the idea. Will not be returning to this location. read more

Alright now... hey management please get your shit for brains/lazy employees in order! I went there may 3rd 2021 @ 7pm and ordered car side to go and nobody came out at all. I called them also to remind them that I was outside. Still nothing. All I ordered was a salad. Im handicap and barely could walk. So I had to force my way into your restaurant to get my own food. It was lined up and sitting next to all the other bags. Come on now. I was waiting outside for 30 minutes. Then the employees had an attitude like I did something wrong. Get it together. Im never ordering food car side to go from this place ever! read more

Came in on a Saturday with my friend and called in before to see if there was a wait and was told it wasn't too busy so decided to take my chance. Service was great had a great looking guy Will who was awesome and kept coming by to see if we were all good. Food was on point, the appetizer was a little too crunchy. Other then that, great fast service will come back again. read more

My family and I have never written a review in our lives. Because of today's experience, it was necessary to write one. The host was a nice person and was able to answer my dad's questions and concerns. He was able to sit us down where we wanted. The only issues we had were the waitresses. The waitresses kept passing us for over 15 minutes without welcoming us or asking for our drink orders. They did not even look at us and kept serving other tables that sat down after us. My dad overheard the two waitresses asking each other if they served us yet and realized we have not been served. One waitress asked if they took our drink orders yet to which I replied, "No, we have not been served yet." She took our drink orders and left before we could order our food. Another 5-10 minutes have gone by and still noticed other tables were getting their drinks before us. After realizing this, I told my dad that we should go because I felt uncomfortable with how we are being treated here. My dad found one of the waitresses talking and dancing around at another table and said "excuse me" to get her attention. My dad claims that she gave him the side-eye and ignored him. It wasn't until the guests, at the table where the waitress was dancing, told her that my dad was calling for her. She gave a look that she did not want to come to us, so when she came my dad told her that we were leaving and to cancel the drinks that we ordered. Mind you, this is the first time my dad and I had ever walked out of a restaurant before. After leaving the restaurant, I immediately went to Yelp and read other guests had similar experiences as we did. It was disappointing and embarrassing to see how unprofessional the waitresses were behaving. We will not come back to this restaurant due to the treatment and service we experienced. The moral of the story is do not bother coming here at all if you value customer service. read more

What a dump!! What happened to Applebees? Not even worthy of the 1 star. Service is HORRIBLE! Wait times don't make any sense. I ordered 3 different items off the menu and each one "wasn't available", so I ordered a burger & couldn't even eat it. Save yourself the trouble and eat ANYWHERE else but here! read more

If you are vegetarian, don't go here. Zero vegetarian options. They say that they can remove meat and make your dish. This is 21st century and they still don't have vegetarian options- Let alone vegan ! It is all about inclusiveness nothing to brag about being vegetarian or not. read more

I came to bring my family for a dinner. We got sat down near the corner table. We ordered our food and it was dry and it was in parts cold. Applebee's used to be a great place to go but it's no where near it now. Im not sure what happen but makes me not want to come here. Not to mention the flies that are hanging around and dead ones that are in the window. This place needs to get cleaned up. read more

Applebee's Grill + Bar - Dead flies - American Near Me - Tracy, California

The food .. i just love the food there.. Customer service is great.. but i found one of their hostess very racist.. she was very rude to my kids and my friends kids.. other than that i love applebees.. my mothers day place to visit every year read more

I give Applebee's a middle-of-the-road score. The food was good, hot when served. However, the server was dismissive to the point of rude. She had to be flagged down for coffee refill and additional drink orders. Noticeably, she checked on others around us but never once stopped to see if we needed anything. Maybe the night was just too busy for her so I'll try again during another time of year...in a few months. read more

Not sure what the issue was yesterday with the curb side pick up employee but I had to wait 10 minutes for the guy to come out to let me pay. Another 15 for him to come back out and take my card and THEN say "I'll go start that now". I'd called it in before arriving and waited 25 minutes before being able to leave and there were hardly any people there. Tons of attitude from the guy and a pitcher margarita of what tastes like 95% mixer and 5% alcohol. read more

Came to Tracy Applebee's. Order of Bbq chicken bite appetiziers came out with a SPIDER!!!! SMASHED IT and saved it for the Manager Mike in which cared less. Bites were not fresh and my sister and are concerned as to where the spider came from. Asked for Manager...Mike came but he was careless and hushed us by removing the price of the appetizer??? Duh...of course you are if we didnt eat but half a bite before a spider tried to tell us to run for our lives!!!! Mike says ill make you a dessert. Dessert came home with hot asian chili sauce versus strawberry as Manager Mike assured. Terrible-sad for the company to carry on with the management, cooks, service, and carelessness. read more

Went here at 7:30 Sunday 12/12 and sat on the left entrance side booth. Ordered a drink and server passed by many times then eventually reminded her about my drink and she said ohh sorry I forgot I'll get it right now. Couple minutes later I'm already finishing up my meal and she's focused on a big table and even refills more drinks for them while I'm one table away. I have been a server before and I never focus on one table just because it's a big table thinking you'll get a huge tip. Then I decided to pay up front and another employee tried to help me but I got the check and they charged me for a drink I never got so I asked if he could take it off. The guy kindly goes to the back to try and take it off but has trouble so he ask for help from our original server. She was rude to her coworker saying ohh wow you don't know how to do it it's easy. You shouldn't be mad when he was trying to correct your mistake. I think our server at the time was Cynthia. read more

Came in and ordered to go for 4 people. Waited over 15mins for someone to charge me for my order, then waited over 30 to get our food. Get home ready to eat and come to realize the order was incomplete. The appetizer was missing along with a whole meal. One of the meals had the wrong sides. The kids meals are a joke in size! my two year old eats more than what is provided. Overall small portions, missing items, long wait times. Not pleased at all will not return to this place. read more