We received a dirty plate and asked the manager Tim for a clean one and he never came back with it. We had to ask the host to get us a clean plate. It doesn't say much for the management there if they can't even get one of their customers a clean plate to eat off of. I hate that the staff always looks like they are running around frantically, even when its slow. It makes me feel like I have to rush to eat and get out of there. The food was just ok. Will not be going back here anytime soon read more

I ordered dellivery today and it was a huge disaappointment. The portions were Smurf-size. The entree salad (chicken Caesar) add soup was $15.98. The salad was in a little plastic dish, filled mostly with the dressing conttainer, wilted, mushy lettuce and a tiny grilled chicken breast. The soup was in another tiny container, and tasted strangely sweet. Inedible. The spinach artichoke dip container was quite small, and only filled halfway. I guess first and last time ordering delivery from Applebee's. read more

I've been here quite a few times but nothing has been a wow! My fav thing on the menu is the wonton tacos and boneless bbq wings! We got the 2 for $25 and everything we got today was really bland. It had no flavor at all. They were quick with all the food which was great cause we were in a hurry. read more

Wish I could leave 0 stars. Most unprofessional staff I've ever met in my life. Was given the wrong steak size and when I asked me waiter about she told me "I don't know what you want me to do, let me get my manager." When he arrived he was extremely rude and called us liars and that he doesn't know what to tell us. It also took 45 minutes for our one steak and two APPS. Come here if you want to be treated like actual garbage all night. read more

Went to Applebees today in Spring Hill, on Commercial Way. Spent over $70 dollars and was told by the waitress, who was VERY APOLOGETIC and NICE, that we were not allowed to take our all you can eat meals him with us even though we had only one serving and left half of it there. What do they do with the food we did not take home? I did not want the waitress to get into trouble and I paid the bill but I WILL NOT BE GOING THERE AGAIN. Being told that we could not take our food , THAT WE PAID FOR, home was ridiculous. I understand it was all you can eat but there were 3 of us and we all had only one serving!!!!!!!! The waitress informed us that management was watching the cameras and was not allowing this, ????????????? NOT VERY CUSTOMER FRIENDLY AND THEY JUST LOST 3 PAYING CUSTOMERS read more

Just passin through... haven't had service this wonderful in... I don't know how long. Would absolutely come back if I come this way again.

Today they were very slow. Food was great! They need to start giving military discount and Seniors discount, because there is a lot of retired and Veterans in the area. read more

Went here after another restaurant in the area didn't serve us in a timely matter. They sat us right down and it was not very busy around lunch time. Food was good but it took a long time to get it out and the place was dead. read more

"I'm done with this Applebee's and all the others in this area. Half of our party of 12 was done eating before our table was even served. I have yet to be in one where it took less than 40 minutes to get our food." read more

Service is terrible! Management is just as bad-- what a great example for their staff! Do not order curbside ToGo-- you will find yourself waiting without being acknowledged-- and when you finally relent and go inside, they will avoid you. If you discuss with management you get excuses-- avoid the headache-- go elsewhere! read more

Some GREAT changes have been made! Super service and with the new menu comes options that are worth a try! The staff is very attentive and pleasant. The manager takes the time to visit with each table to insure things are going well. We'll be back, for sure! read more

Don't go here, my water glass had stuff floating in it, and my second water glass had some white thing stuck on the outside of it. My appetizer plate had a hair on it. After waiting 45 minutes for entree, my plain baked potato had a bacon bit that looked like it had been through the dishwasher. Waitress never informed the manager, we did the online survey that's on the table and waited for the manager, but he never came by. read more

Let me start off by saying, I love Applebees. I've been to several different ones in different areas and I've never had a problem. This one just totally, all around sucked. The service was SUPER slow and it was dead inside. The manager on duty had terrible customer service and had a bad attitude. The food was terrible. The wings came out cold and when asked if they could take it off, they gave me a problem. Definitely DO NOT recommend!! read more

Very dirty. All forks all plates everything. I couldn't eat make me so sick.. too bad they're nice but kitchen is filthy please don't bother go to chilis down the road. read more

One Star too Many -- While are Sever Lori Lee ( ) was exception The Food was the Garbage --- the atmosphere Clean the Dining Room Freezing Cool much like the Food -- Cold Garbage Yummmm Spend your Hard Working Dollars Anywhere --- But Here --- another Chain where Garbage is always on the Menu read more

If I could give this place 0 stars I would. From the minute my family and I walked in waited at least 15 minutes for water. Waited an additional 45 minutes for our food which didn't even come out right. Ordered drinks and they took 15-20 minutes at a time to also come out. Will never go to this restaurant again and the management (Millard) was a joke too his response to us giving the complaints on how long the food took he proceeded to bring out our receipt to see what time the ticket was done. Absolutely insane. I never even write reviews and I felt the need to do one bc this is the worst service and experience I've ever had. read more

service was really slow...20 minutes for a draft beer and 2 lemonades served to us at our table, after we ordered them. my burger looked like it was put together from three sliders. read more

Applebee's has gone downhill lately. The portions are small and the prices are rising. Don't go there hungry. Nice atmosphere though.

Went to Applebee's last night for the 1st time. They always seem busy. Didn't realized at the time it's only because of the alcohol and that it's open late. If you want something to eat, you might be better off at a fast food joint It's substandard at best. YUCK! On the positive side the wait staff were over worked but extremely nice. read more

Took ten minutes for the host to notice I entered the establishment and seat me. After waiting 18 minutes I approached a server and explained the situation. No apology. 45 min wait on a burger when there at less than 50 percent capacity is ridiculous. read more

My friends and I are night owls and we love applebees for the awesome drink and apps specials and we go a few times a month. That being said this past time going was the absolute worst experience I've ever had at an applebees or any restaurant really. Our server's name was Lorilyn(?) and she was just awful. We had to use the call server button just to get her attention after waiting 20 min to even get our drink orders. And then it took another 25 minutes to even get our drinks (some of which were wrong). And then a half hour later we finally got our apps and still waiting on refills and for her to fix the wrong drinks but it sounded like she just completely forgot. At one point we called the manager over and very calmly and politely pointed out all the issues we were having because at this point it had been like an hour and a half and we still didn't have the right drinks or even all the apps we ordered or even our food yet, but he did nothing to resolve any of it besides "I'll go check on your food" it sounded like he didn't care at all. And we're not ones to make a big scene and scream and moan over stuff so that's probably why he didn't actually do anything even though we were all very upset. We finally get our food and over half the table just decided to get a to go box because it had been two hours and we weren't expecting to be there that long. It was just really awful because three of us ordered the unlimited chicken tenders and riblits deal but couldn't even use it because of how incredibly slow it was. And the restaurant was over half empty. As we were all checking out and getting ready to go we overhear our waitress badmouthing us. Which was just absolutely unjustified because it was the worst service I've ever experienced and because we're good people we still tipped. Just awful overall and will never go back to this applebees. read more

I went into Applebee's with my realtor (we were out house hunting for me) with my service dog in her front harness strapped to my chest late this summer (HOT, HIGH HUMIDITY). I SHOWED the hostess that seated us the credentials hanging off of her carrier. She seated us in a booth and then the CHAOS began. Within 2 minutes a lady came flying over to the table sat down next me and slid across the booth while grabbing a menu and BLOCKING my face & dog.... she went on to explain that the Health Department was there - SO WHAT - by Federal Law a Service Animal is PERMITTED in a restaurant..... this continued on with 4 other workers in the restaurant. At ALL times that we were interrupted my service animal was 100% contained inside her carrier strapped to my chest and SLEEPING soundly....she wasn't even awake or moving except when someone PLUNKED down at our table and continued to interrupt us throughout our meal (which they couldn't even get the drink order correct). At one point, I gave them a cup and kindly asked for water for my service animal (the cup was STILL wrapped in plastic) - they came back and told me that the Mgr. asked that I feed my dog and give her water UNDER THE TABLE only - well.... when you have metal rods in your back and the reason for a small service animal who does all the work below your waist and brings it up to you - DOESN'T that defeat the purpose? They want a disabled person to bend over and crawl under the table to give a service animal a drink of water when it was well into the 90's that day and permitted 100% by law. IF i wanted to feed her on the table it is permitted (but I would never do such a thing). A service animal can go ANYWHERE that the "public" can - so if you can feed a toddler on the table and have them throwing food around and banging on their plate - well then..just comparing! I was APPALLED that this restaurant is NOT aware of ANY of the FEDERAL LAWS about Service Animals. I have reported them to the Department of Justice (2nd time in 14 yrs I have been SO RUDELY treated and they VIOLATED the FEDERAL LAW where I was pushed to filling out a report) - I didn't do it for me - but because of our returning veterans who are committing suicide at a rate of 23 a day and now they have learned that service animals are keeping those that sacrificed SO much for us alive - so IF I have to be their "front line defense" for them as they have done for us - then so be it. I do NOT want our returning veterans, who are traumatize to EVER be treated like I was that day - they had me in tears; can you imagine what it would do to a fragile veteran suffering from PTSD? This restaurant has NO CLUE about ANY laws, rules, regulations and treat customers poorly.... I will NEVER return and IF you are disabled - may I recommend that you choose elsewhere to eat.... read more

Very clean compared to other Applebees I have been to. Love the 1/2 price appetizers after 10 p.m. Try the boneless chicken wings. Professional Staff all around. The Servers are friendly, the Managers and GM double check that customers are pleased. The Bartenders are friendly, attentive and fast. They can make a huge assortment of drinks including great frozen one's. Many 2 for 1. Sunday Nights $1.99 absolute drinks try their Absolute Madres, they use Ocean Spray Cranberry, and Tropicana O.J. Open until 2 a.m. Outside seating for smokers. Nice atmosphere. Tell them I sent you.... read more

Best place around warm welcome atmosphere fresh food great taste on real plates, real eating utensils, and real cups unlike that fake imitation RT 66 place down the road with all plastic and styrofoam and poor customer service AppleBees is the place to be for lunch and dinner read more

Used to enjoy this place, but last time it was pretty bad. First of all, it smelled like old dish water when we sat down. Food was really poor in both taste and presentation. After a follow up complaint with suggestions- they sent me two five dollar coupons. It did not even cover the cost of one of our substandard entrees, Stay away from here if you want better than below average. read more

Went to this Applebee's location with my girlfriend on 10/10/14 and it was ok. We ordered the 2 for 20 specials. I got the chicken penne and she got the steak. We both had mozzarella sticks with the order and both enjoyed it. When our food came it was different. I enjoyed my penne but her steak was rare, when she asked for a medium. Not only that but her "steamed" broccoli was hard as a rock, however she liked the potatoes. We are both culinary arts students and knew that it was rare because of the pink/red center. Despite dinner, it was still a good date, because we played mini golf at Congo. A little advice, order a medium steak if you want rare because chances are you may get sick if you ask for rare and its raw. read more

My wife and I have been very surprised that the past 2 times we have been there. (in the past month)The place was clean and the staff was fast and friendly. We have stayed away from Applebee's do to past experiences. That was at least a year ago. We were very happy with our food. I just thought I should mention that. read more