Tom is an exceptionally helpful member of staff/manager! We had no end of issues with online ordering so I called the store an hour before opening. Tom was pleasant and helpful. We placed our large order and Tom double checked everything. Seriously, amazing customer service. read more

States Pepsi products but no Dr. pepper?! I know that Dr. pepper is becoming popular but they dont even have it? Couldn't even figure out what table got what food for others. Took us over 20 minutes to get 3 appiteizers! They never answered the phone, and if they did it took them forever! Quesadilla tortilla was super crisp, and the beer cheese fries were old and had been definitely sitting in oil forever. They also didn't even ask us if we wanted desert, or refills! read more

Applebee's Grill + Bar - Sports Bars Near Me - Marion, Indiana

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The service was insanely slow and my date and I had to get up and leave after waiting over 45 mins for a cheeseburger and another entree. Screaming children in front and back of us was pretty much the nail in the coffin! The restaurant stinks and has a very distinct odor as well. Don't ever go here. read more

The building has a smell to it which should have deterred us from staying. The best part was the appetizer. Had to wait an hour for our food and it came out cold. Steak was undercooked, fries were old, wonton tacos were stale. Removing plates Between stages was non-existent. Service was extremely slow. The restaurant is cold. Probably the worst Applebee's experience I have had. Do not recommend visiting. read more

Applebee's Grill + Bar - The not so well done steak. - Sports Bars Near Me - Marion, Indiana

Despite the fact it was Vetrans Day and they were busy, the establishment was not only busy with patrons, but the service was not just slow, it was horrible. The temperature in the place was so cold people were eating with hoodies up and gloves on! We asked for water 4 times and had no napkins or silverware. The food was meh and not worth the $$$ even when one meal was free. read more

We hadn't been to the Marion, IN Applebee's in over a year because the last time we'd went our service was horrible. So, we thought we'd give it another try. Big mistake! My husband ordered ribs with fries. The ribs were very tough, and the fries way undercooked. I ordered the beef nachos appetizer. The taco meat was so overcooked and dry that it was almost burnt and tasted awful. Plus, looked nothing like the pic online or the menu. No wait time to be seated on a Friday night and now we know why. I can see why they say this franchise is in trouble. We won't be going back. read more

Stopped in for a quick bit... left after 15 minutes of no service. (Seat was at 20% on a Monday afternoon) The table behind me gave a sad look and understood why I was leaving. This is what happens when people do not take pride in their work. Currently at Buffalo Wild Wings, I'm getting excellent service and food... read more

Online order, you would think if I ordered online it would be correct, after all I am not sitting waiting and it is put in exactly as I requested NO! They shorted us 2 fries, we got none of the extra dipping sauces we paid for or the sauce for the prime rib sandwich. After spending 120$ on a meal 2 things were not good enough to eat we threw away all pasta that was overcooked so bad it was mush! 2 of them. Ordered a club it was so burnt we could not eat it. No fries were given period so kids meal got no ff 2 extra ff ordered we did not receive. Now service, they were so rude my young daughter noticed and she cried. They yelled at me when I asked to check now, I wish I had! The fact we stopped ordering there a year ago March we hoped it would have gotten better NO worse so much worse! read more

By far the worst experience, my plate was nice an warm, boy I was ready for some nice hot food. Nope! Meat was cold, I ordered extra crispy fries, nope! Extra cold! An the lack of multitasking from our waitress was absurd! Wish I could give negative stars! read more

This is the worst one I've ever been to. They need to close this restaurant. I'm not sure where to even begin to describe how dreadful it was. Let's start with Caleb. This server wanders about aimlessly doing nothing. He really enjoyed flexing in the mirror by the restaurant's kitchen. You can arrive at this restaurant with no one in it, and it will still take him ten minutes to seat you. His nose was really red, and I just know that it wasn't from being caught in a book when studying. The woman behind the bar, looked like she was on meth. She struggled to make two drinks. The bar was covered in empty glasses. We had to remind her to get our drinks. The food she brought was luke warm. The appetiser came after the main. When we prompted her for it. When the fries eventually arrived eventually, they looked half nibbled. I remarked on the presentation of my meal: "I think they dug this one out of the bin from last night!" We sat there looking at our cold dinner wondering how we were going to eat it. As there was no cutlery or flatware. Luckily, if you hold three French fries together. You can fashion a gastro spoon for your soup. Bear Gryls has nothing on me! We decided against asking for another drink. As we did want to get home before the end of winter. Two members of staff were just sat moaning about the rest of the team. While one male member of staff frantically did the entire job of all of them. Suddenly, one member of staff started shouting angrily at someone. Whilst Caleb was taking selfies of himself in front of the mirror. The bill finally arrived, with two glasses of water we didn't order or want. She had an excessively optimistic tone, for someone who had actively ruined our meal. So alas, for Tiffany C. There was no tip. We left realising we could have saved $70. read more

Very pissed with my overall experience! I came to get the unlimited wings and over the course of an HOUR they managed to get me 15 wings. With 40 of the 60 minutes waiting for 5 wings. Very disappointing. read more

Went on a double date for a friends birthday. Place was super packed and understaffed. Tables were filled with dirty dishes, people standing around to be seated, and what employees they do have just stared everyone waiting. Finally got to a table, ordered our drinks. Don't bother getting one from the bar, it takes 45 mins to receive and make any drink apparently. Ordered our apps and dinner, apps came out quick, but no plates or silverware to use. I had to wait 30 mins to get a refill of mango sweet tea. About 20 more mins go by, our food gets delivered. Everything is Luke warm, and all out of steaks were over cooked. Pretty upset about the food. We love Applebees, but doubtful we will return. Our waitress was pretty good, just not impressed for a special night out. read more

Sad. If its any indication, I clicked the "nearby restaurants" and Applebee's was the last option. Room was freezing. If we could only eat the pictures on the menu!!! New Mac & Cheese & honey chicken was bland. My wife's steak was tough, then got cold because of the room temp. On a positive note, the service was spot on. read more

I've ate here twice. Once with my husband, we ordered curb side. And once with my mother in law, we ate lunch at the bar. The food was really good both times. Price for food and drinks isn't bad either. Although some of the waitresses could use some more training on how they approach customers and speak to them. When my Mother in law and I walked in we weren't sure if we seated ourself or not. The waitress that we asked was very rude and snarky about it. I will definitely go back but probably not to dine in simply because customer service isn't the greatest. read more

Decent Applebees. Their to go orders seem like smaller portions then if you get the order inside. Service has always been helpful and pretty quick. Haven't ever had a bad experience at this Applebee's. I love their wonton tacos. Just enough food for me for dinner. read more

This place has improved dramatically in the last year and I find myself going there a lot more often. Great appetizer and drink specials. The menu has some nice new items and everything is reasonably priced. Waiters and waitresses are doing a much better job as I haven't seen any problems in that area. Looking forward to my next Applebee's trip! read more

Terrible rip off. We stopped in for some drinks in the bar with a group of friends. We were served cocktails with no alcohol included. It was sugar juice. After each of us had 2 cosmos - no one could feel any effects - a joke. Order a beer to be sure or ensure you watch the skill challenged bartender include alcohol in the drink. read more

One star is a gift! Service was HORRIBLE from the start. It took nearly 5 minutes for the "greeter" to even acknowledge that we arrived. The server was pushy not allowing us time to peruse their ever changing menu. When we did get our food my sandwich (Clubhouse Grill which is/was my favorite) barely had the cheese melted on what is supposed to be a hot sandwich, my fiancée's chicken was absolutely covered in fresh parsley making it overpowering and inedible. Needless to say, I complained to the manager and had her comp our meal and we left having only eaten our over-priced appetizers and two bites of my sandwich. read more

This Place's staff were terribly rude! I was with my sister and nephew of 1 years old and my nephew started to cry as 1 year olds do, and as my sister tried to calm him down one of the servers said "wow everyone is gonna love that" sarcastically at my sister. She was about in tears, she was so embarrassed! We then asked for our food to go and it was 45 minutes before we got any of it. I can guarantee that we will not be coming back until they improve drastically! read more

WORST EXPERIENCE EVER! We arrived at 6:20 and put our name in. The hostess seemed overwhelmed but was courteous. She seated us in the bar around 6:35. 20 minutes later, we flagged down the hostess and told her we still had no waiter or waitress take our drink order. The hostess then took our drink order but promptly told us she could get my soda but not my husband's beer (she was obviously under 21). Shortly thereafter, she brought my soda and told us our waitress would be over to take our order. About 10 minutes later, our waitress FINALLY came to our table with another soda. No beer for my husband. She left to get his beer. Or so we thought. Then we saw her take two more tables order that were seated at least 10 minutes AFTER us. Needless to say, we were done. My husband went to the bartender and asked to pay for my soda and told our story in a nutshell. She said we didn't need to pay. And we walked out. NEVER AGAIN! Save your money and go eat anywhere else in Marion! read more

This hot burnt mess is supposed to be grilled chicken and shrimp. Really applebees? That's $13 down the drain. read more

Applebee's Grill + Bar - Sports Bars Near Me - Marion, Indiana

I stopped going into Applebees for quite some time. We decided to try again. The food is good. The service was GREAT!! Amber was our waitress. We never had to ask for anything and she was friendly, fast and on it. Her smile lit up the room. I think the world needs more Ambers in it! read more

Don't expect high end customer service - drinks will come slow and check ins will be few. Great servers are at a minimum. Greeter was mildly friendly. General manger just walked around and never came by to check in even though we were with a large group. Positively, the food is what would be expected from a chain - atypical and nothing that will wow, however will satiate your hunger. Further, if you prefer to do some people watching, I recommended the tables by the front windows. It's really dinner and show. read more

Good steak and fries and the sald was great also. Good atmosphere and friendly staff. Would recommend this to anyone. Price was right also.

If there's one thing Marion has goin for itself, at least it has an Applebee's. But seriously I really do like this place and the waiters are great. read more

Stop changing the menu honestly tastes like you got it and microwaved it. When they first came they had a blackened chicken salad that was out of this world, Not any more, they had a BBQ Bacon Chicken Sandwich not any more, they had steak and chicken not any more, you could substitute cheese with the dip on the app. not any more, this has to stop, if you have a hit keep it. read more

Me my wife and son went here as we was going to Marion to grocery shop and figured all Applebee's are pretty good BOY WAS WE WRONG service was terrible I had a steak and double mash potatoes were stone cold in center steak was not properly cooked my shrimp came out plain and they brought me a dipping cup of unmelted butter and seasonings my wife's pasta had absolutely no sauce just noodles when the waitress finally came around and we told her it took her 12min just for her to bring out a cup of sauce didn't ask if we wanted a new one or nothing the only thing that was good was my sons chicken strip and fries that came out when I was finished with my meal we won't be back again read more

I've had Applebee's ribs before and they are not bad at all. This location managed to make a half rack look like it was from a small dog instead of a pig. They also managed to give me intense diarrhea from my meal. Not sure if it was the salad or the ribs, but there was something very odd about that cut of ribs at this location. read more

This is my favorite place in Marion. They have great food and love the waitresses there. All are so friendly and helpful to me and my husband. Love the chicken and shrimp. We always get this with a side salad. read more

Exceptional food, experience, and service. We were immediately greeted with smiling faces. We ordered an appetizer (which was amazing,) then a pasta, and finally a shrimp&parmesan sirloin steak. When our food arrived, we noticed that the shrimp and parmesan was missing on the steak, but we noticed it may have been a mistake, and it was immediately attended to. They gave us the shrimp and parmesan for the top of the sirloin within minutes of reporting it. Overall, an amazing experience. read more

Food is delicious, staff is kind and friendly. The wait time isn't too long and the prices are decent.

By far the worst food I've ever had at an Applebee's. This will be the last time we eat at the Marion location. Everything is cold and the chicken on the won ton tacos is dry. They were completely out of a menu item. They also keep forgetting half of our order. read more

Me and my fiancé shared our plates. We had 3 all together. Lemon chicken with sweet vinaigrette and a side of rice , spicy chicken sandwich with coleslaw and pickles with frys , and chicken with bacon and cheese with sides of mashed potatoes and steamed broccoli. Food was somewhat delicious. But I do have to point out, the lemon chicken was super sweet ! Couldn't finish the sides. Even the rice had a certain flaw. The plate wasn't brought together peacefully also the portion was off. I'd say the chicken was outstanding though ! We definitely wanted more! Next is the spicy chicken sandwich! It was served on a brioche bun which my taste buds had a blast going through that. The chicken was super crispy; makes my mouth water! It had a sauce that went heavenly with the coleslaw and pickles We devoured it! The fry's were perfect. Not soggy or too much/little salt. They were crisp on the outside and soft on the inside. Just how every fry should be. Last was the chicken with bacon, cheese, fried onions rings with the side of broccoli and mashed potatoes. I was actually hoping it would get better after the last plate. But it dramatically had gotten worst.. The chicken was dry and hard to cut through. I don't even want to discus the bacon,cheese, and onion rings.. It was disappointing to even look at. Bacon was soggy to the touch. The onion rings were so little I didn't even see any onions inside. And that cheese was just Awful! That whole plate was a disaster! The broccoli had no taste what so ever. And the mashed potatoes was more like a mixture of instant potatoes with lumpy prices cut from a raw potato. Come on!! Seriously ! You've wowed us with one plate .. another was okay. And then you dare serve us food from the bottom of a trash bag dug up from a dumpster! The waiter came which she didn't doing much anyways bothered asking us what our favorite dish was. We told her obviously what we thought. If I ever go back there , I might as well stick to the food I've already tried and loved. But seems like most of their food I can make at home myself but edible.. read more

My family and I went to Marion, Indiana for my college graduation. We went to Applebee's for lunch to celebrate. The service was great even with the unexpected college graduation rush! We left without realizing that I had forgetton my son's tablet there. I received a Facebook message from Alicia who worked there asking if I left a tablet. We were already in Ohio :( Without any hesitation, she sent me the tablet via FedEx right away!!! I absolultey appreciate the honesty and generousity that she has given us! When we go back to Marion, IN we will definetly be back to Applebee's . read more

Our steaks were undercooked, the manager's solution was to take the steaks from our plates that we had been eating the other food off of, take it back to the kitchen and put it back on the grill. Very unsanitary and against regulations. I said, I don't think you are allowed to do that. She did it anyway. Eat at your own risk. I would not return. read more

Went here and service was slow very snobby waited for 20 minutes to get a order or a drink and my food was not done

good food and drinks. its a cool place to hang out and the service is good. its applebees though, the food is just ok

The food was very greasy and gross. Prices were high and the amount of food we got was small. The server was nice but the music was loud and annoying. The food choices were few and pretty similar. Would not recommend at all. read more

This is the worst Applebee's I have ever been to. The service is always bad and my food always comes out cold. Last time I went I ordered a steak and it not only came out burnt but cold. I am never going back and I would suggest staying away from there. read more