We received the most amazing guest service from Applebee's today we were greeted as soon as we arrived we had a large party of 10 the shift Manager came up greeted us with a huge smile and greeted other guests and talk so pleasant with her staff and check I often with us love the hospitality and amazing atmosphere I highly recommend this Gull Rd location verified customer read more

Great car side service. Food came out quick and still warm. A young lady named Nadia, came up to the car with a bright attitude and smile. Food was all there and packaged nicely . read more

Food and service was great! We had a server who was busy but still checked on us in a timely fashion.

Great bourbon burger. Love the wonton tacos and boneless wings!!! Service is always friendly and talkative

Food was great, service was better! Love the low lighting and hustle and bussle of the bar area read more

Applebee's Grill + Bar - Applebees Bar - Sports Bars Near Me - Kalamazoo, Michigan

I have stopped in a few times for a frozen drink and they are always great. The holidays are here and i stopped in again to get my frozen cocktail. I cant get it because the blenders are broken! Several people have ordered frozen drinks but the bartender sadly say's "Sorry the blenders are broke." WOW! Why wouldn't a general manager make sure those are available? If I was overseeing a chain restaurant, I would make sure everything was available to serve customers what they want. I understand the end of the year is near and managers want that almighty bonus BUT the BUSINESS,EMPLOYEES and CUSTOMERS should ALWAYS come first! read more

Great service, good food, great price. Can't say anything bad. Server, Lexington was awesome! read more

Applebee's Grill + Bar - $10.99 Monday night burger special. - Sports Bars Near Me - Kalamazoo, Michigan

The worst ribs I've ever had. Soo many times I've been served the worst food ever. Need a way better steak house. If it wasn't for the senior citizens that don't have a sense of good food it would have been shut down a long time ago. SHUT THIS SHIT DOWN!!!! 11/30/24 read more

Hosted is great. Very friendly and keeping us well informed. All the tvs are streaming sports and the food is on time

Excellent service great food will be back Manager was helpful and kind Good cheep drinks read more

I enjoy a solid Applebee's. I can't complain. I tried the new sizzling Chicken and Bacon Skillet. It had potatoes and broccoli. It was cheesy and surprising it was better than I hoped. I am not sure what I expected but I enjoyed it. We also got the November drink of the month. Vodka, Cranberry Lemonade. Can't beat $1. read more

Applebee's Grill + Bar - Sports Bars Near Me - Kalamazoo, Michigan

I seriously did have a sirloin steak too. But when you are hungry, you're hungry and the camera just can't capture that moment. What we were able to snap was the deliciously seasoned wings and of course a drink I'd never had before. But I will absolutely have again. Bahama mama! read more

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Great service, got my appetizer and food pretty quick. Loved the cleanliness of the store itself!

Now I'm kind of bias because I love Applebees, this location by far is my favorite! They are so fast to get you seated, your food comes out so quickly and they have the absolute best staff! Super talkative and friendly and they really give you their opinions on the menu! I came in with my best friend, we were so starved, we ordered boneless wings, mozzarella sticks, a side of fries, two orders of beer cheese and pretzels, and the fairly new taco nachos. (We were so hungry) The boneless wings are always a must, so good, all white meat, juicy and full of flavor. The mozzarella sticks are to die for, talk about cheese pull, omg!! Fries are full of seasoning and crispy!! The new taco nacho dip omg! I will never look at nachos the same ! Seriously delicious, this is my go to place! I highly recommend coming and trying lol what I call a buffet of apps! If you go Monday-Friday from 3-6 the apps are 1/2 price!!! So worth it ! read more

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The friendliest greeting I think I've ever received at a restaurant! The hostess worked parties through quickly, engaging with us all while we waited, which made for a very enjoyable start to our dinner evening. This is rare these days Thank you!!! read more

came in wasn't greeted. decided to sit at bar after standing. still wasn't greeted or even told it would be a minute. no manners at all. rude and short when they talk to you. if I was not getting a pick up order for someone else I would have left. good thing I never got the drinks or food I planned to read more

Worst most mediocre food I think I've ever had anywhere. Ordered regular cheeseburger and fries. Fries were cold, there was a hair in my burger, they did comp that meal, my Pepsi with NO ice was watered down. The room was pretty cold and the service wasn't really that friendly. Didn't come by and ask if we needed refills. I understand that the service industry doesn't pay well, which isn't my fault, however if you'd like a large tip try being friendly, smile, check on things preferably when there's no food in my mouth. Applebees you should at least add tomatoes to your burger sheesh. I definitely don't recommend quite frankly ANY Applebees as every time I've been to one they've been TERRIBLE. read more

The boneless wigs was really good and the customer service was nice definitely a nice family place read more

Applebee's Grill + Bar - Boneless wigs - Sports Bars Near Me - Kalamazoo, Michigan

Ordered $42 worth of food to get the free 'Biggame' 40 wings free. Ordered curbside to-go. It was super busy. Waited 25 minutes to get my food, not bad considering it was Super Bowl Sunday. Got my order and got home and realized the we only got 20 free wings, and was missing ribs and broccoli for my son's dinner (we got one side only, a mashed potato). Called 12 times and no one answered! Finally drive to the restaurant and talked to someone. Was told that they were out of ribs!!!! Would have been nice if they had told me this earlier! Asked them for cheeseburger instead! Got home and realized they still only gave me 10 additional wings, instead of 20!! They tried to offer me a $20 gift card in place of the ribs. No thank you! One more place where I will never go again! The person was. It pleasant to deal with either!! Also my food was disgusting for $14 - the FOUR CHEESE MAC & CHEESE WITH HONEY PEPPER CHICKEN TENDERS was soggy, too sweet and nasty! I would rate today's experience a zero if I could! read more

Applebee's Grill + Bar - Sports Bars Near Me - Kalamazoo, Michigan

Cold soup Microwave to heat it up Food quality has plummeted here. Go to the one on westnedge in portage Went here again after almost two years of staying away... should have stayed away. Still not good, still no management that cares. Battle Creek Applebee's is much much better and wild give them a 4 star review. This Gull Rd location needs lots of help. Maybe someone could drop off an Applebee's corporate handbook so they could see how they're supposed to be doing it. read more

Applebee's Grill + Bar - Microwaved soup... Ewwwww - Sports Bars Near Me - Kalamazoo, Michigan

The manager, Deeana, was our server and she did an excellent job with our group of 8 for dinner tonight!

The manager came around and frequently asked if guest were taking care of. I appreciate this, because it can be hard to make sure each table is covered and content. The food was delicious and warm, and was delivered fast. The lighting here is kind of dim, so perfect for a date night! read more

I have gone to this restaurant a few times over the years, avoiding many times because the quantity and quality diminishes continually! This date I thought I would try again.....mistake. Very small meals with little or no seasoning. Potatoes had absolutely no seasoning and had to use what seasoning I had from my meal to flavor them a bit. Salads... nothing but lettuce and a few croutons. Spent in excess of $35.00 for very small and nonflavored lunch. read more

waiters were very rude, and didn't stop complaining the food was not at all good, I wish I could say it was, but it was not. it's very unfortunate, I had my hopes the atmosphere was terrible the smell was kinda weird, I'd hate to say anything bad but never again. read more

Worst service and food I have had in a long time. Ordered a steak medium rare. It came 30 minutes later well done. The waitress acted like it was my fault for ordering it medium rare. Also their prices have gone up drastically. Save your money and cook from home. 0/5 read more

My sister and I had our Christmas get together at Applebee's on 12/12/22. Our Server was Rylee H. She was Phenomenal. Even though she was very busy she continued to ask us if we needed anything. Our food was hot and delicious. Thank you for your excellent service. read more

Wings was crispy and very tasty. Customer service was great I would recommend to others. Good family restaurant and over all great atmosphere. read more

Cari was an amazing server who clearly loves her job! Great service! We came at lunch time, so delicious. Highly recommend the whiskey bacon burger and quesadilla burger! read more

Was pleasantly greeted at the front door and sat down immediately in a place closer to the door, as I was waiting for another. Sheri was a phenomenal waitress! Was around for drink order in seconds. Very attentive without being over bearing. Drinks never emptied. Empty dishes taken away as they were made. All in all, the best visit to an Applebee's that I can recall. Thank you to the workers for a great night! read more

Usually have decent service and food here. The place can be loud and crowded at times, but that's the restaurant business.

Well, a national chain should at least be satisfactory. Applebee's on Gull Road failed to hit that mark. It is hard to mess up a salad; but, they sure messed up my shrimp stir fry! It was greasier than a Quick lube floor and the shrimp was undercooked. Our onion rings were over breaded, jammed together, and were quite unimpressive. The service was mediocre at best. We got the proverbial "how is it" before we even took a bite and never saw the server again. When the server brought the check, she didn't even ask why there was a full plate of stir fry sitting there or even ask if I wanted it boxed. I usually get take out salads here without a problem. Guess I continue the cash and go strategy. I will definitely have second thoughts about dining in and adventuring beyond the salad menu! I would not be able to recommend this location to anyone. read more

This place needs a management upgrade. SUPER SLOW service, poor communication and food left out of the order. The bar was out of Bells Two Hearted and it took them an hour to communicate that back to the table and make a substitution. The really disheartening part about that was, food was being delivered at lightning speed to pick up orders but in-house table service was pathetic. I have been to this Applebee's many times in the past and something serious has gone wrong. The manager needs to understand how to handle situations like this. We asked to speak to the manager several times, But the manager was too busy to even stop by the table. I might try them again hoping that this was a fluke but I'm not very hopeful. read more

Great service! Good food, definitely will come back. We loved our server so much. C C c CBC C do C

It's okay but the food is becoming to cookie cutter. Meaning they just warm up food shipped in.

Excellent service great atmosphere will return Absolute honors thanks again applebees read more

Applebee's Grill + Bar - Sports Bars Near Me - Kalamazoo, Michigan

I went to this location with family and the service was trash the waiter was not on point he told us happy hour started at 9 and it did not start until 11 so our party of 6 just waited for food that wasn't even put in to be cooked the whole location was trash read more

APPEARANCE: This Applebees was very clean from what I can see. WAITRESS: My waitress was very attentive, pleasant as was well tipped. FOOD: I really only go there to get appetizers. The other food is boring and expensive for what you get. I can get more food from the half of apps or from the sampler. I did try the special where you choose the main dish and your side dishes. I got the grilled chicken. They served one piece of mediocre chicken for 9.99. Other places do at least 2 pieces. Not Cool Applebees. OTHER: Applebee's needs to do some events, like Karaoke or poker night. If they did an event similar to that, I would bring all my friends. read more

Food was great! Even tried the $1.00 zombie drink and it was good! But the waiter was not the best. He was friendly but wasnt very attentive to us. It took 15 minutes after he brought us or check to get the card. The whole time he was just standing behind the bar talking to other employees. Will go back but was a bit dissatisfied with the service he provided. Also they mixed up my boyfriends rare steak with our friends medium well steak. Was very surprised at that. Everything else was great including the new nachos appetizer they have. Was impressed with the taste and quality. read more

They have some new faces and the hostess is very polite and has the most beautiful green eyes and curly hair...I'm jealous!! The service was great and food was good. Can't say anything bad about my experience. read more

It's the typical chain restaurant food. With so so service. If the waitresses would have stopped talking maybe our food would have been hot.