On the 30th we ordered from Applebees via DoorDash, the wait time was acceptable, 45 minutes. Then the estimated arrival time was pushed back, pushed back again then again and the finally cancelled. However, they had charged my debit card for the meal, to date those funds have not been returned. This is 2/4. So no meal yet they are working with my money! read more

So I decided to take my mom out for lunch today and she ordered the grilled chicken alfredo and asked for extra sauce because it usually is a little dry. Well it came out my mom didn't eat much so I just asked for a to go container and asked if I could please get a little more sauce. I was told that it had extra sauce on it aleardy and I would have to pay more for sauce. The server didn't even seem to care that we were taking a whole portion of food home without eating it.I should have just sent it back. read more

Absolutely disgusting!! The hubs and I have not ate at an Applebee's in close to 11 years!!! Tried it for the first time no more than 5 min ago and just HAD to write a review on how crappy it was! My husband had the Thai shrimp salad...it was pathetic lettuce with previously frozen shrimp on top...my father had the shrimp pasta (Alfredo style, obviously I can't remember what it was called, but it sucked...zero flavor); I had the NEW peppercorn on whole grains thing, supposed to be medium...not so much, more like well done. The only real flavor was garlic, I tasted zero pepper!!! Kudos to the bartender who offered a few times to replace my meal, but I honestly had no time as I am traveling with family...all in all. Avoid Applebee's, drink the wine instead. Or go spend $70 bucks at Chick fil A! read more

Applebee's Grill + Bar - Peppercorn steak thing... - American Near Me - Cheyenne, Wyoming

So there are 14 empty tables and a 30 minute wait. I've literally watched 20 people leave without being seated. Ridiculous.

I had many problems with this Applebee's. First of all, my table was the first in the room to order our food, and yet we were the last in the room to receive our food. When my chicken tenders arrived, they were far too dry. The coleslaw tasted like sour milk. One of the only positive aspects of my dining experience was the French fries. The were very well seasoned, and they tasted good with or without dipping sauce. Furthermore, the color scheme of the bathroom was drab and there were creepy men with mustaches staring at me. The music in the bathroom was far too loud. After I finished my meal, I went back to my hotel room and quickly discovered that eating at this restaurant had resulted in me and two friends getting food poisoning. In conclusion, this restaurant is perfect for you if you like diarrhea. 2/10 would not dine again. read more

Our service was pretty good went there last Saturday around 6. Seated right away. waitress was there took our drink and appetizer order. Placed our order maybe 15 minutes later food was there, kept our drinks filled. I would recommend this place to a friend read more

I use to love the Mac and cheese with chicken dish. It was rich and creamy and the chicken had a sweet glaze that was delicious! Not so anymore! Barely any cheese says over over cooked noodles and not much sauce on the chicken. Why do restaurants make a good dish and then go cheap and substandard?!? Then there was the woman in the kitchen screaming for runners to pick up food. Not a great environment for dinner!!! read more

Service was terrible! Went there after soccer. The kids were starving. After waiting for our food for an hour, I asked for the manager. He told us there was a mix up with our order. I then told him we were leaving. He simply replied "okay". What a waste of time! We will never go there again!! read more

Great food, great staff. I love our local applebees! Has a great banquet room and always takes care of parties from 10-30 people. I go there once a week, and we always have a positive experience. There are occasional problems, but management is always on point to fix the problem. read more

What a difference time makes! Wanted to give them another shot to improve service. Oh boy did they ever was very pleased with all of the staff and service with this visit. We ordered our food and it seemed that we just started to talk and it was hot and fresh and ready to be devoured. I had the chicken fajita rollup one of my favs at Applebees. So flavorful and put together so well it did fall apert after the first bite. It came with bottomless fries best fries ive had here hot fresh crispy. Cooked to perfection which fries can go either way. Thanks for improving ypur service to exceed my expectations. Definitely coming back to try some nee menu items. read more

Applebee's Grill + Bar - Chicken fajita rollup - American Near Me - Cheyenne, Wyoming

I placed an online order. It was quick and easy to do. Once I arrived, 20 minutes later, and they came right out and gave me our food. When I arrived back at my hotel, we went through the order. It was all correct. I'd definitely do the online order again with this place read more

I love Applebee's but not this particular location. They have poor quality control and frequently leave out part of my orders. I have ordered online 10+ times in Cheyenne and they always forget the honey mustard that goes with the pretzel appetizer. The app does not offer a notes section, which would be helpful to remind their team. read more

Does not even deserve 1star.... Worst damn meal i have ever had! After being all afternoon in the emergancy room i treated my family to applebees so we didnt have to cook dinner...4 out of 5 of them were sick and my poor elderly mother threw it all up Want food poising ??? Eat at this applebees! Yuck! read more

My husband ordered the southwest chicken bowl. The chicken was ice cold, the pico that was served with it was frozen and had ice flakes all over it, AND the lime slices that were served on the side were brown and absolutely disgusting. I ordered the Mac and cheese with chicken tenders, my Mac and cheese had absolutely zero cheese sauce, and the sauce on the tenders tasted like straight maple syrup. When I asked for more cheese sauce our server interrupted me before I could ask for the cheese sauce and said "yeah baby I'll bring you the sauce" and ended up bringing me the sauce for the chicken tenders. When we brought up the issues regarding the bowl my husband ordered she took it back, and made a new one but at this point our appetites were ruined. I asked about the cheese sauce again and she said "the meal was 86'd" and she wouldn't be able to help me. As someone such as myself with customer relation skills and experience working in the food industry I can understand food shortages, and staff shortages as well, however, I would be more than willing to offer another alternative for a cheese sauce, such as alfredo sauce, since my son literally was eating chicken Alfredo next to me. The waitress took off my husbands meal, and then told us she couldn't add military discount because she already had one discount on the ticket. Last time I checked, when you comp someone's meal because it can give someone food poisoning that isn't a "discount" that is actually removing it completely. She also said "you being in the military should be able to understand why I can't apply the discount" What? Needless to say we won't be back, but after all, what can you expect when you sit down in an Applebee's for lunch before Black Friday shopping. Hopefully they get it together, for the sake of this place staying afloat through this pandemic. read more

I ordered take out and when I got there it took them 20 mins to even help me. Even tho it was just sitting right in front of where I was standing. By the time I got back home my food was cold. Awful customer service! Y'all don't even deserve one star! read more

Made an order to go order and 20 minutes later I arrived and a friendly wait staff said she'd check. I was sitting alone in the lobby and 15 minutes later. Nothing! Host seated three groups while I was there and never said a word to me. Nice customer service- when they discover a hamburger and fries in a to go order a week from today hope they know it was mine read more

Always poor service... inside and carside to go. Carside is seriously a joke. Honestly don't want to eat here again. I can find a lot better food with a lot better service.... read more

Very slow service. The waitress left for long periods of time without checking on us. The food was gross; wilted lettuce, greasy bread, etc.

Absolutely terrible service. Waited 20 minutes to first get served a few drinks and an additional 20 to get our cards back so we could go to another establishment and actually eat. I've had too many experiences with poor service at this Applebee's and I encourage any potential customers to eat elsewhere. DON'T LET THEM WASTE YOUR TIME read more

Awful awful car side to go service. Placed an order an hour prior to pick up and still had to wait 35!min for my order. I ended up going in to grab my food, waited for someone to assist me for 10 min. They were rude, my food was cold. So much spending $30 for food I tossed out. read more

Came here to watch the Super Bowl, they cannot play the sound for the game through the tv's or through their speakers placed within the ceiling. Just had to listen to crappy music will watching the game. read more

Silverware filthy, just waitiing for food poisioning, flies everywhere. Management (Josh) little help.

Called ahead to reserve the party room for a surprise party. Service was great and love that we are able to reserve the room and change the temp if needed. Food tasted and looked great, staff was exceptional. Only complaint is the food came out before appetizers and soup. read more

Went there last night for my friends birthday and our server was just terrible. Was really rude and just over all didn't care. The food was sub par. And she Never came back to ask if I wanted another drink and just dropped off the check. Then we sat there waiting for her to come collect for over 20 minutes before we said screw it, left her money on the table, and walked out. Mind you this happened on a Monday and it was fairly dead. This place sucks. read more

Was home visiting and decided to go to Applebee's since I was craving an "All In" burger. 6 of us ordered our food which took a very long time to get our orders to the table. The waitress was nice and told me they were waiting on fresh fries. My burger finally came to the table after everyone finished their dishes and that was when the major dissapointment came as my burger hit the table with the wrong order of fries (See photo of all in burger with smashed bun fit for a happy meal burger). I could not beleive they would even bring the plate to the table. Then I finally received my sweet potato fries burnt. The manager apologize and I asked for a credit which was received. I did not order anything else because I felt their cook was not qualified to cook anything else worth paying for. I will not come back here again. read more

Applebee's Grill + Bar - All in burger.....need I say more. I didn't even touch the plate. Couldn't beleive they even brought this to the table. - American Near Me - Cheyenne, Wyoming

This place is the worst. Figured I'd give applebees a try after many years...big mistake. Food was disgusting and over priced. The onion rings were a $2 up-charge and you only get three and they are all breading. I also do not recommend the brew house Philly or whatever it's called. Low quality, over priced, garbage. read more

Went here for dinner and had a really nice dinner. They were very busy but we received very good service.

Came out to eat for an appetizer and booze happy-hour meal to celebrate my 5 year anniversary. The waitress Heather was on it! She is an amazing server, she checks in regularly and makes sure you are satisfied with your meal. She no doubt deserves praise from her management. Absolutely great service from her! read more

Very sad service today - slow delivery on food, had to ask about it after about 45 minutes, came out cool (obviously had sat under the heating lights) - the manager was great and did comp one of the meals, but when the server's entire area is asking to see the manager, you know something is wrong. read more

Hand lunch there today, was very good. We eat at this Applebees for dinner also. They are most always good. It does seem like as soon as we really start really liking something on the menu they change it. I would like out if they would stop changing things constantly. read more

It's an Applebee's. It's basically the same as all the other Applebee's in existence. If you don't like the food at the Applebee's near wherever you live, you probably won't like the food at this Applebee's. The service here was good. The steak and fried shrimp were good. However, I always have the image of the movie "Waiting" playing in my mind whenever I eat at a place like this. read more

It was Applebee's...... I always find them refreshing for a chain restaurant, It was a busy night, but service was spot on and the food..... well Applebee's read more

I visited this restaurant with a school group of 22. They sat us all in the same area, which was nice, but the visit went downhill. About 25 minutes after ordering, the waitress informed us they were out of a couple things so a couple people had to reorder. We waited for close to an hour for our food and had to pack it up in to-go boxes so we could make it to our school event. One of the employees (not our waitress) was kind of rude to our students and simply set their food on an empty table, telling them they had to pick it up themselves. Additionally, several people from our group became sick shortly after eating. Lastly, when our adviser went to pay for the meal, she had to wait and wait for someone to help her. We will not be returning. read more

We walked in at 1645 today and we waited for almost 20 min with out anyone even asking what we wanted to drink. So we left and walked into Texas Roadhouse and was seated right away and had drinks and food order with in 8 mins. read more

Fairly inexpensive for the food you get. It's pretty much the same as any other Applebee's restaurant.

We ordered online without any problem. Went to pick our appetizers up without any problem. Good service; in fact, several servers asked us if we had been waited on. No problem, short wait...however, when we opened our appetizers, we were very disappointed. The chicken quesadillas were thin and pathetic excuses for quesadillas. Chicken wonton tacos, well they had chicken but nothing else. We think if we had ordered these same appetizers in the restaurant and they had actually put them together for us...they would have been better. Right??! One can only hope. read more

Great Applebee's chain location. They have really made some changes in the quality of staff and management positions from what I can tell. Really great food selection, and half price appetizers from 3-6 and 9-close everyday! read more

Worst service award wins at applebees by bar tender waiter. Appathetic. Refused to give the slightesy effort of customer service. I would fire half of the staff that hung around yhe bar instead of working. They would yalk to each other instead of work. The companys remodel was a waist of money. They didnt renew the help. No one uas taught them what simple good service is. read more

OK, it's Applebees and it's typical chain restaurant stuff, but I've not really had any bad experiences here. Just writing this review to give anyone who has received a gift card a "tip." When you submit your bill, just give them the gift card, even if the balance on your card won't cover the entire amount. The last time, we made the mistake of giving them the gift card plus $20.00 in cash. The tab was $30 plus change and we had about 23 bucks in our gift card balance. She only charged ten dollars to the gift card, and took the rest in cash, resulting in us having to make yet another visit to the restaurant to use the balance. If you give them a credit card and cash with the gift card, they may do this to you and if you really want to use up your gift card, give them JUST the card, then pay the rest when they bring back the check. read more

The service was absolutely horrible. Waiter was rude and impatient. We waited forever for our appetizer. After waiting another hour for our food they brought us out someone else's order. Another 15 minutes later they brought us out a burger that was well done without the proper condiments, and we ordered it medium rare. Ordered a medium well sirloin dish that was cooked medium well. We ended up just paying for our drinks and left. read more