Wrote a review was hoping to speak to someone HIGHER than the store manager after 2 incidents at the Batavia location in less than a week. Original review ( 1st one) went well. The second review I feel was "sugarcoated" . Absolutely horrible experience with 2 different waitresses. But l guess this is how this restaurants personal works.. read more

Birthday party for my BIL. This is a great place for a small group, including some kids. The service was friendly and fast. Applebee's has a decent menu and the food was good. We didn't feel rushed and they sang him a birthday song. read more

Applebee's Grill + Bar - Bar - Sports Bars Near Me - Batavia, New York

Always taste the same all the way throughout the whole USA Still loves the breadstick And only cost 1 dollar And allowed to order 1 pcs read more

Great food and service. This is our 2nd time eating here both times have been wonderful. read more

Applebee's Grill + Bar - Classic Bacon Cheeseburger with French fries - Sports Bars Near Me - Batavia, New York

See all

The best part about applebees is they play the applebees song for you and crank it up. Otherwise, you will probably leave hungry and/or disappointed. I didn't have high hopes for applebees and it met the low hopes. The service was okay but I asked for water twice and only got water from a food runner by asking the third time. The food came out fast and the drinks were drinks, however, I expected the quesadilla burger to be more of a spectacle. We really screwed up by not ordering a deal or discount because somehow we spent over $50 for dinner for two at---applebees. It is cool that you can pay on the tablet but not gonna spend $2 to play games on that thing. read more

See all

Everything we ordered today except for one full rack of ribs tasted like it was day old and reheated in a microwave, YUCK.

***Updated*** After an excellent conversation with the location manager Christin my wife and I returned to the Batavia location to give it one more chance. We both got the grilled chicken with French fries and steamed broccoli with French onion soup on the side. It was perfect and our waitress Lisa was on the ball, friendly, professional and quick to make sure our glasses were full. I was impressed by both the excellent ticket times, professionalism and the lack of issues I noted in my original review. Was told an effort would be made by the location manager to review my experience and discuss it via a Corporate office representitive. Thus far no real contact effort seems to have been made. Disappointing. Honestly this location could easily get another star if professionalism amung servers was observed a little more thoroughly. For example: During our meal an off duty waitress was having a VERY off color conversation with her on duty colleague that my Wife and I really DIDN'T need to hear, nor did our children. Moreover the language we've experienced amung staff as they talk should Deffinitly be kept off floor - keep it PG folks. Other than this it's Deffinitly what you would expect from this franchise. It's welcoming, it's great food and the service is usually prompt. All and all its Deffinitly a good dining choice. read more

They forgot my beer cheese dip for the beer cheese dip pretzels. They also forgot my cherry that i asked for in the notes in my pina colada smoothie. I tipped too. I work in the same industry how hard is it to do your job they weren't busy either but that shouldn't matter read more

Went for dinner and waitress gave horrible service didn't check up on us not once. Asked for water and did the get it until dinner came. Overall the service was horrible the food took forever to come out. Waitress messed up our appetizer and we didn't have our drink until 15 minutes. Wouldn't recommend to go and have dinner. read more

I wasn't overly impressed with this location. We did take out while staying at a hotel and I checked off that utensils were needed. That's a major thing to forget especially when trying to eat pasta and salad. read more

I normally don't care for chains or Applebee's I know everything there is precooked. We were very hungry and stopped at the first place we drove by. The restaurant was very busy but we didn't have to wait for a table. Service was quick and friendly. We ordered off the 2 for $20 menu. I started with the salad very fresh and it was a very good size plate. For my entrée the Fiesta Lime Chicken, it had great flavor just not sure how healthy it was. Not a bad choice, quick, good service, tasty food at a reasonable price! read more

Applebee's Grill + Bar - Garden salad, really good size. - Sports Bars Near Me - Batavia, New York

See all

I always say that a balance between the pricing and food quality is important, so when reviewing Applebees I keep in mind that their prices are super low, so I am OK with not getting a service of 3 Micheline stars restaurant. What I did get here is friendly service on the eyes looking level, good food and a very good vibe. So here is 5 stars to a place that might not be perfect, but still better then many. And one last thing: They try hard to make sure you will enjoy. And this means a lot to me. read more

I wouldn't give Apple B's any B's on exams. Nor C's nor D's. They would only get F's from me. Applebees is easily my least favourite chain in the country, and apart from a few locations that have given me wonderful service, I always end up giving them a 1 because their food gives me the willies or the sh*ts if you prefer. It's not a coincidence that most locations have very low star ratings on Yelp. This one is the second-closest to my place, and since I do a lot of recording in Batavia (my ex-producer and production assistant lives there), I've been here several times, but never reviewed it. I want to emphasize that I've only ever been dragged here. I've tried their awful ribs, their famous (overpriced) appetizers, the nachos... I find it all repulsive. I pick at it when I'm hungry if I'm forced to go here, and I'm dismayed at how many of my friends (and my producer) think Applebees is the bomb. He doesn't even have kids... I don't get it. Advertising dollars well spent, I would guess. read more

Service was very nice at Applebee's the greeter open the door for us as we walked into the restaurant which nobody does they sat us down quickly at our table waitress came over right away very friendly ordered our drinks brought them promptly then we ordered our meals which I had the grilled chicken salad and my my girlfriend had their cajun chicken which was outstanding this is the first time I was at this Applebee's it's located in Batavia New York near the the Thruway 90 very clean and nice and side large dinner selection off the menu great for a family read more

Applebee's Grill + Bar - Sports Bars Near Me - Batavia, New York

Went in for the all u can eat boneless chicken bites. The efficient waitress let us order right away, and also order our next batch of boneless while we ordered. Quick service. Six different sauces to choose. We have four different types. All were very good. First order comes w fries and slaw. You can get more fries ni charge with next smaller order. Total bill 40 bucks. Not bad, and cheaper than buying in a store. Included a beer and soft drink. Good deal read more

The restaurant was moderately busy. Service was very fast. We had drinks, appetizers and main course in 35 minutes and we didn't feel rushed. read more

Table of 8 comes in and they are busy but not to busy and they sit us down and pretty much forget about us. Finally after waiting 15 minutes to have someone take drink order I have to ask the hostess to find someone take care of us. Finally, they send a waiter over to take our drink order and he said he is just helping the waitress and she should be with us shortly. Well, he comes back with the drinks and said it looks like he is now Going to take care of us and he seems to already have enough tables. Finally, placed food order and not a large order so he walked away with order at 7:54pm, seen people that came in 15 minutes after us get their food also can't even get a soda refill even requested one thru the presto kiosk.food was finally brought out 2 by 2 with other employees just standing around talking. Food at table at 8:22. When food came he took my cup to refill it instead of bringing a new cup. Well, I guess it's a good thing I don't live around this place, just passing thru but will remember to never stop here again. Also, hoping someone reads this and changes their mind from also coming here. read more

Hadn't been to Applebee's in literally years after what seemed like bad experience after bad experience, but we decided to give it another shot because we were hungry and didn't know where else to go that was relatively close to home. We were seated quick and our waitress was nice but the food was not impressive and I remembered why we hadn't been back in a while. I would've given two stars except for the fact that when my husband found a gross, long hair in his mac and cheese, they comped the meal and were very nice and apologetic. Overall, an iffy experience that I don't want to experience for maybe another 6 years. read more

They gave me the time of the lettuce in my salad and the chicken was raw when they gave it to me

Went there for my birthday was so disappointed, the waitress said i am so done with this table you people are just to much for me. We had to actually ask for salt pepper ketchup. Everyone made us feel like we were imposing on them that we were there. Never was told happy birthday or sang too. Service was rude, very displeasing. read more

It's the daughter's birthday today so we decided to come here with some friends for a birthday lunch. Walked in and the hostess had an attitude from the start. It was almost like it was an inconvenience when we showed up with 8 people (the place was not busy either). Everything she said was mumbled under her breath and she looked miserable. Everything else was good but the unwelcoming atmosphere kind of set the mood. Got the three cheese chicken penne along with spinach artichoke dip and a couple of the $1 mai tai. Our server kept up with everything and made sure we had drinks. read more

This was by far one of the best experiences I have had out with my wife in a long time. When we go out for date night I only want the best for her and I can say that I got that for sure tonight. Chelsea was our waitress and she by far exceeded the expectations we had. She was friendly, courteous, and very attentive. The food was also by far amazing so all in all I have to say the only issue tonight I had was how much I ate. read more

Excellent service by our bartender Keith! Super personable and totally customer service oriented. Not an order taker but a true bartender. The food was great read more

Applebee's Grill + Bar - Jalapeño margy made by Keith (APA Keifer). Excellent service and he makes one kick ass margy - Sports Bars Near Me - Batavia, New York

they gave me bbq wings instead of buffalo and ranch instead of bleu cheese im not that happy about it but still good read more

Applebee's Grill + Bar - Sports Bars Near Me - Batavia, New York

See all

I've taken my family to many Applebees and this one just radiates bad management. When the food finally came, it was just ok. The wait after being seated was around 5 minutes or more and the restaurant was empty. The place had opened about and hour prior and the place wasn't all that clean. There are better places to eat out with your family in the area. I have eaten here other times and those experiences were positive mostly and when I've ordered curbside to go, they were very tentative and prompt. So for those reasons, I'm giving this Applebee's a 3 instead of a 2. read more

First visit to this Applebee's, it was great. We were seated immediately on a Friday at7:00 pm. Our waitress Hannah was fabulous. She made sure we had refills, checked on use every time she was going by headed back to the bar or kitchen. The food was delicious. Steak cooked perfectly, another's bourbon chicken and shrimp was excellent. And another's entire was the fish fry (fish and chips) was fantastic. I only give four stars because the front restaurant staff showed irritation when I asked if we could have a high chair by rolling eyes, sighing impatiently and finally explained that the didn't have and tables that would that a high chair. We opted to sit in a booth with a booster so it all worked out. read more

loved my steak fajitas! it was perfect and service was great. didn't take too long to make too, around 15 mins with another order of chicken fajitas and dessert! read more

Went here because no where else was open. Myself and my parents had an average meal and we were cut off after two drinks saying it was "corporate policy". It was quite evident the waitress wanted to go home so we were cut off. Last time we will be going to Applebee's. read more

Amazing servis, good food, nice place, great vibes, nice music, defenetly come back againg!!

Menu used to have more items.. since when does a salad consist of few leaves of lettuce ONLY in a plate size of a coffee saucer .. and 5 pieces of broccoli...over priced Place USED to be outrageous NO MORE read more

applebee's isn't my first choice but i love there chicken fingers!!although it's mostly always busy!

Went here on lunch yesterday on break for work on 7-22-20. Not only was her order wrong, when I called to tell them it was wrong the lady was rude. The girl is allergic to almonds, they offered a new meal which she accepted and that was wrong again it once again had almonds in it. So the manager said she remade it and then it was just thrown together. We won't be ordering again for work. If you have a food allergy don't go because they don't care. Batavia location read more

Save your money, if your hungry don't go there portion s are small. The food I got wasn't to bad,but I went home and ate again I was starving.When i went in there I was wondering why so many customers had there coats on. Boy with in a few minutes I new why the place was freezing inside, the help kept going outside to smoke leaving the inside door open.i even shut it a couple of times myself.never never will I go back to this restaurant chain.oh by the way prices are a little to steap for me for what you get. By read more

Went to Applebee's with family extremely disappointed food quantities were ridiculous. Got a bowl of tomato soup smaller bowl than they used to be only half full could not fill a coffee cup with that amount of soup. Three of us got chicken salads not enough lettuce and a plate to have covered the saucer plate you have got to be kidding. Prices are up portions are down service was so so seeing a trend in Applebees in the last 10 years I'm now done with Applebees. I can't stand being robbed and I feel very abused with what they charge for that amount of food. They should be ashamed of themselves doing this to people. read more

My boyfriend and I go out quite a bit and have been here several times. However, the last two times we visited, the service was awful. The waitress was rude the time before the last time we went. She couldn't even smile! Then the last time we went, we were seated, but waited maybe 6-7 minutes for a waitress to ask what we would have to drink, and since no one showed up, we walked out. We won't go back for a while. I give it two stars because we used to have a great time here and the food is very good. read more

I'm always surprised how well their food comes out. If you order a steak, they will ask you to cut into it to make sure your steak is done to the way you would like, if not they will take it away and make you another. My current favorite is their pretzel sticks! read more

Been coming to applebees in batavia for years, never had a bad meal here. Some times the wait is a little long but its a nice place to eat:)

Online order my food because I was in a hurry. I sat in the parking lot waiting for it after it was supposed to be done for over 40 minutes. It is completely unprofessional and a waste of my money and time. I will never be returning to this Applebees location again. If I could give it 0 stars, I would. read more

I had a ok time here. I had the wings and they didn't taste quite right. The bleu cheese was watered down with so much mayo that it tasted just like it with chunks. The celery was good. And the drinks were too. This is not my first bad experience at a Applebees. read more

The food at this location is standard Applebee's, but the staff and management were super fun peeps! We stopped in very late at night after driving more than twelve hours from Chicago and considered coming back to visit these folks on our way home. The service was great. read more