The customer service was amazing. I did a pickup order and I scheduled the order early that morning to pickup around lunch time. When i arrived my order wasn't ready and i had to wait an additional 15 minutes. Overall my quesadilla was fresh but I did not like the wait. read more

Applebee's Grill + Bar - Chicken Quesadilla - Sports Bars Near Me - Auburn, Alabama

We were the first in this restaurant today the place was filthy. Floors bathrooms. The table we sat at was at least wiped off. And food from the yesterday on the floor. Bathroom sink white porcelain was black. No soap. Garbage running over on the floor. Carpet dirty and sticky. Non carpet areas greasy. We have to make it known in hopes for these places to do better. We should be able to enjoy our area. If you see something say something. Hope we don't get sick. And one of the workers got on the Mary Jane scent. Good thing here they had the games on. Didn't get my food yet. Will come back on to let you know about that read more

Applebee's Grill + Bar - Hair on the sauce - Sports Bars Near Me - Auburn, Alabama

Service was slow,lack of servers they said. Restaurant wasn't full. Food great portion size, but not as advertised the burger in cheese wasn't as appealing once you got it, Hardly any cheese on plate And was warm not Hot ! My pasta wasn't fully cooked and was again warm and SO salty!!! The other dish we ordered was ok cause it was a skillet. read more

I downloaded yelp just to leave this review.......the food was horrible (did not look like advertised at all). The only thing worse was the service. Appetizer delivered before drinks, refills never received, sauce never brought, then when refills were finally brought they were spilt on the floor and then only one of the four drinks was refilled and brought back. Ambiance had chips all over the floor (no chips were ordered). If someone was starving I would tell them to stay away from this establishment. read more

Applebee's Grill + Bar - OH MY cheese burger (Where is the cheese?!?!) - Sports Bars Near Me - Auburn, Alabama

For a full restaurant, I don't expect speedy service. All I want is good food, a clean space, and pleasant service, and that's what we got. The servers were friendly. The food (all we got was dessert) was worth the price. The triple chocolate meltdown was a pretty standard chocolate lava type cake. The butter pecan blondie was moist and went well with the ice cream and sauce. I'd get that again. Our drinks took a while, but it was Halloween night and many people were ordering drinks that night. It was a good, standard Applebee's visit. read more

We were concerned because it was lunch time and there weren't many people here. Apparently, they have new management for about a year. That being said, we were sat a table immediately. The waitress was also fast and friendly. I had a 6 oz steak with broccoli and fried. The steak was cooked perfectly, the broccoli was good. The fries were a little old, but the waitress quickly replaced them with freshly cooked fries. My wife had the grilled chicken, broccoli, and mashed potatoes. Her only issue was she wanted a little more butter for her potatoes. We were disappointed in the lack of diet beverages. They only have Diet Pepsi. I would be happy to see one or two more options. The ambiance was quiet since there were few people there. The overhead music was not too loud either. I was able to converse with my wife easily. read more

Applebee's Grill + Bar - Grilled chicken. The plate looks a little bare huh. Perhaps more broccoli would have helped. - Sports Bars Near Me - Auburn, Alabama

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The food is okay. It's a good place to go to for a very casual meal. Service was average but not a bad experience!!

Dirty restaurant. We were seated in a sticky booth covered in flies. We literally swatted them away through our entire visit. Kids Mac n cheese was dry and burnt, my son didn't touch it. Plates the food was served on were covered in smudges and fingerprints on them. One upside was the service. Our service was fast and the server, Tyla, was pleasant, attentive and helpful. Won't be back, unfortunately. read more

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Ty was great at the bar and as our server! There was a little delay at the door due to staffing but we chose to sit at the bar. Ribs and baby backs were outstanding! We be back and look forward to seeing everyone again!!! read more

Well another week end is upon us so here we go to Opelika nest auburn university. My heart goes out to the auburn tigers as my money and my daughter attended university there. I am proud to say she obtained a PhD in microbiology (so she is OHD pretty hot Doctor). Anyway stopped here after a golf day at 1699. Boy was it hit and humid 60%. See picture Anyway we got in for happy hour and a cool drink. They had appetizers 50 % off, much cheaper then the golf club and I am all in about cheapens. Mallory behind the bar was entertaining. Lots of tv so would. Be great to see a football SEC GAME. read more

Applebee's Grill + Bar - Temperature and humidity - Sports Bars Near Me - Auburn, Alabama

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Some of our experience wasn't the greatest. But without any expectation the manager on duty (Stacy) went above and beyond to make my ending experience a very pleasant one. She showed empathy, kindness and truly cared. She did exactly what she said she would do. I wasn't just a customer she treated me like anyone would want to be treated. Companies need more management like her!!! She is definitely one of a kind and one of the best in management/customer service I have ever interacted with!!! Thank you Stacy, we appreciate you! read more

Waited 10 min at the door only to be told there was an hour wait for a 15 top that hadn't even been sat. I work in the service industry and that was ridiculous. read more

I gave this Applebee's one star because there isn't a zero. Long story short, the MANAGER sat us in a section where no server was working where we were completely ignored. We were passed at least ten times by servers, etc. in the fifteen minutes we sat there and not once did anyone acknowledge us, much less get us a drink and try to find something out. We left, When I called to speak to (the same) manager he made some excuse. One and done! read more

The waiter literally told us to tip him well. People were screaming at the bar and the lady trying to stand on the bar multiple times with her bare feet. The bartender was also taking shots with customers. The food was subpar.... a pretty trashy restaurant tbh. The last time I'll be there..... read more

Very good service, the food was excellent and our waiter Miss Kinzie was very good. I would recommend coming back to this restaurant we are from out of town and I've had several experiences with other Applebee's, this one topped it. It was amazing. read more

Applebee's Grill + Bar - Sports Bars Near Me - Auburn, Alabama

The Food And Service was good but the The Powdered Sugar Donuts is what made me rate this a 5 Star

TERRIBLE!!!!! I went today awful service and staff. food was old. my steak was raw and i asked for medium well. she gave toddlers a steak knife and a real fork and we were the only ones with plastic silverware. i had asked my waitress for some real silverware and she told me it was all dirty but the next table seated got real silverware? the whole experience was trash. waitress never checked on us during our entire meal. very poor service. read more

Me and the gang were looking for something that reminded us of home but also had food that can't be BEAT! But it sure BEAT us (metaphorically of course )!! We're local college students DESPARTE for a place that takes me back to simple times. Truth be told...... it's been a really hard year #2020 #pandemic When I was little... mom mom took me to Applebee's every Friday night for bourbon street chicken. Half way through the chicken but not to the shrimp yet she would take my hand and look in my eyes and say.... Son when you get knocked down you sure as hell better get back up again. She died of ligma two years later #sad Still to this day the taste of the incredible bourbon street chicken takes me back to those treasured nights #applebees... #family #cantbeBEAT read more

Applebee's Grill + Bar - Spooky sips! - Sports Bars Near Me - Auburn, Alabama

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If I had to go to a family chain restaurant for the rest of my life, I would go to Applebee's. Each restaurant has their own happy hour specials all are conveniently timed that actually aligns with most schedules. However, it does make me sad that they display their nutrition facts. Unless if you're eating broccoli for dinner or grilled seafood with no dressing, every entree runs into the thousands. The 2 for $24 combo consisted of the spinach artichoke dip, ribs and fries, and the shrimp combo platter. My favorite item was the blackened shrimp over the almond rice pilaf with the herb & ale scampi sauce. It sounds fancy but essentially, it's seasoned shrimp mixed with limey goo over rice. The spinach and the pepper relish on the sides were a nice addition. Fries are always good here. The spinach artichoke dip was creamy but there is never enough to go around. read more

Applebee's Grill + Bar - Spinach artichoke dip - Sports Bars Near Me - Auburn, Alabama

We waited to be seated no one ever greeted us at the front to even get a seating time.They were NOT BUSY. Awful service.

Absolute trash service. Do not recommend unless you feel like wasting 1.5 hours and only getting water

If it was possible, I would give this location zero stars. My mom flew into town from Texas today, my aunt and uncle drove down from Montgomery and I myself came over from Columbus for us to spend time together over a few drinks and apps. When we walked in the place was EMPTY. The bartender didn't bother to greet us at the table in the bar area. We sat at our table for 20 minutes and had to ask the hostess if we can have menus as well as a server. Definitely not a pleasant experience. read more

On my last visit, I was disappointed. The server wait staff was great. , but the food & cooking has gone downhill, In my opinion. I ordered the small rib let platter. And a salad. The ribs were ok, but not enough meat for the price. Very skimpy & not of good quality. The honey bbq sauce was not good at all to me. It did not taste like honey bbq at all. Fries were too hard, & thin, as if they had come out of a prebought bag. No taste much. The sweet tea was the best thing about the entire meal. Great sweet tea! The salad was enough, but had been cut so that you got mostly spine of the lettuce rather than the good part. I removed most of it because I don't eat the spines of lettuce. They are not tasty. I asked for a gluten free menu. They have it listed on the regular menu. But staff have not been adequately trained as to what gluten free is. Seem to have no idea of it being on the menu. Had to ask management about it before they explained it to me. Then management explained that although it says GS (gluten free) it may not be guaranteed, only gluten sensitive. Which was good for management to tell a GF customer. I thank them for that. But to me, it seemed that even management doesn't really understand or ic concerned about a gluten issue customer. I asked for no croutons on my salad. They brought it with croutons anyway, which they said, " just take them off." Brought me the incorrect salad dressing from the one I ordered. Felt like a lack of concern for their customer to me. It was an all around disappointment meal. They have changed their menus again, food choices are not appealing as they once were. The fajita plate has vanished. The baby back ribs have taken over the Riblet basket ones, and are skimpy & unappetizing. And mostly bone. I used to go to this Applebees by the mall all the time. They were great then. But in my opinion, they have slipped downward a lot. In their menu as well as in management/ customer concern. Celiac disease is a real concern. It is NOT just gluten sensitive or an allergy. It is a life sentence. I respect the management making customers aware of the danger of eating their gluten free menu items. That is a good thing. But I feel that they may do this just as a way to get themselves off the hook, not for any real concern for a gluten free customer. I realize that the public restaurants businesses do not understand & do not train staff much about a GF MENU. Nor are new staff trained or instructed about how to prepare or serve it correctly. But they should be. I'll go to Outback from now on. They appreciate & understand a gluten free menu preparation. They listen & care for their GF CUSTOMERS. Many other food service businesses in this town do as well. I won't be returning to this Applebees for a long time. The food just wasn't that good. For me. Thank you, my waitress. I can't remember her name, but she deserves a raise. She was an excellent server & her love & concern for her customers was evident. I was once a waitress myself. I feel qualified to say that. A restaurants biggest successful patronage comes because of the impression a customer gets first from the wait staff, then from the server, and the quality, tastefulness, and preparation of the correct order. Management is responsible for all those working together to give the customers a great meal in an atmosphere of genuine concern, joy & appreciation for each customer who walks through their doors. This is the main way restaurants thrive. Because the customer feels wanted, welcomed, and appreciated with the best food service & preparation management can provide on their financial budget. A large chain like Applebees should be able to provide that for its customers. Many other people in our area have noticed the fall of the food quality, atmosphere, and customer concern here in the years since the pandemic. Read your reviews & see that. Thank you for the meal , & especially for that great waitress server. But I won't be returning for a long time. I'll pay more attention & give more credit to the reviews next time before I come. I wish you all the best for Applebees. It's just not my happy place any more. read more

We came in this evening- family of 4. Wes was our waiter. He was very polite and friendly, and he was very prompt in serving us. When we got up to leave I accidently left my phone behind and he grabbed it and brought it out to me before we got to our car. read more

I don't know what was going on today but Carside to go was horrible! After I placed my order, it was said that my order would be ready at 2:43 PM. I pressed the link when I arrived into the parking spot. No one even came out. I saw two workers come out and leave. So I wait and another vehicle with an order pulled beside me. The employee came out right away and confirmed his order and took his method of payment. I'm also in a carside to go parking spot and I wasn't even acknowledged. Finally a guy came out around 3. I don't understand why it took so long when there are barely any customers at the restaurant. Do better AppleBees read more

Had to wait 30 minutes before our salad was brought out and after that it took an additional 20 minutes for the food to come out. Also when the food finally arrived it was cold. Several tables came after us and got their food before us. The server walked past our empty drinks 4 times before we finally had to ask for a refill. read more

Idgaf if someone got kidnapped here... I'd let them kidnap me if it meant I got to eat their brunch burgers all the time. The drinks are lit af during happy hour. 1/2 price apps give me life late at night. Burger Mondays turn me tf on. I always end up with Ashley as my server and she seems lit too. Whoever "MG" is, they seem to be too old to understand how technology works and that's not Applebee's's's's problem. Nobody ever forces me to pay using the tablet (granted I always pay in cash cuz I'm a poor hoe), but even still... The servers don't know that and still never tell me to use that machine thing. Also the games are optional. If you don't want to pay to play them, download them on your phone for free unless your old and use that trap style Nokia flip phone. Y'all complain about dumb stuff. Anyways, Applebee's. As long as y'all keep them brunch burgers extra brunchy and my friends eggs extra yolky we cool FAM. read more

So today, my husband daughter and myself went here for lunch. The 3 of us got there at 12pm and was asked to wait for a table. Okay cool. No problem. We were waiting and another set of 3 people came in.. well we were seated and COMPLETELY forgot about! The 3 that came in AFTER us, g9t drinks and appetizers BEFORE we were able to order our drinks.. we sat there waiting to ORDER drinks in a half empty restaurant for 20 MINUTES! we got up and walked out! And took my business elsewhere. I enjoy Applebee's, but this location is a damn JOKE! read more

My stubborn wife refuses to eat here. I take the kid sometimes when we're broing out together. We always have a good time. He likes the food. Sometimes we get some chocolate monstrosity for desert. He looooves that. Heck, I like it too. I know it's a chain restaraunt and yada yada yada. The vibes are good. The food is good to acceptable. They got beer. You can probably find a better restaraunt but why bother? read more

We sat at our table and waiting for a waitress to greet us and take orders for about 5-10minutes. Our server never came and they threw us on another waiter which they kept double and triple seating him. He has good recommendations especially when we were about to order some cheap liquor, he was quick to tell us we don't want that. An up sell for him but for us a better liquor. Our waiter was Cordell. Exceptional customer service and good attitude!!! read more

The food was horrible. I had to send it back twice. After the second time, I just said I don't want it. read more

Applebee's Grill + Bar - This is my second plate. It's just as bad as my first one. - Sports Bars Near Me - Auburn, Alabama

Went here after taking an overwhelmingly long final exam. What I don't get is how this is 2011 and Applebee's still doesn't have a single vegetarian entree. Really guys? It's not that hard. Even chile's has a black bean burger or something. We came here at like 3 or 4 in the afternoon on a Saturday, and the place was definitely not busy. Which is why I don't understand why the service was so incredibly slow and terrible. Seriously. There wasn't a single server on the floor for like 15 minutes at one point. We had to search for someone for 5 minutes to ask for tortilla chips. Since there were no vegetarian entrees, my friend and I split 3 appetizers - the mozzarella sticks, queso, and spinach dip. The mozzarella sticks were good. The spinach dip was scalding hot, but mediocre. The queso was lukewarm, so we had to send it back and ask them to reheat it. Talk about inconsistent. And considering all this stuff were things they had to have pre-prepared, I don't get why it wasn't all hot. I will say, the frou frou lemon drop martini that I ordered was good and strong, and the place was clean. But those are the only reasons why this place gets 2 stars. read more

I visited this place last night,, it took them 20 mins to seat us which was fine, we took our seats and my kids ordered the strawberry and yogurt ,, it took 35-40 mins for my daughter to receive a small cup of what she ordered,, the service is horrible ,, I ordered boneless wings and waited 30 mins never received them so I just paid for what I had and left,, apple bees have really went down ,, if they don't pull it together surely they will be together with the one in Lagrange which is closed down. I have to mention the bathrooms smelled Like str8 FUNK!! read more

This was a good Applebee's location... Great service and the food was just right. Our waitress was really sweet too... Would stop in more often but I live in PA and don't get down to Auburn much:( read more

The service here sucks I came to this location 2 weeks ago and 2 other people they seated us and no one never came to take our order 2 more customers came in they went up to them Right away and took there oder what would you like to drink and was like we wasn't sitting there I ask for the manger he said they was changing shifts but the whole while 3 employees as sitting in the back by the restrooms playing and laughing I will never go back to this location again they very unprofessional read more

Food took forever. server said she "didn't even notice us" apart from her walking past us a few times. food was subpar.

Got seated right away. That was the only bright spot. After 15 minutes of no waiter or waitress. I had to go find someone to get drinks we order right then too. More than thirty minutes after we still hadn't gotten food. It was a terrible experience. read more

Took 20 minutes to be seated on a Monday at 2. Every staff member just looked at us as we waited to be sat. After we were sat took another 10 minutes to get our water because "they were out of pop completely". We ordered an appetizer and it was probably the most bland food I've ever tasted. I asked repeatedly for plates and silverware and never received them. I ended up getting silverware from the rolling station myself. As the manager walked by checking on tables she did not acknowledge us. We asked our waiter to just pay for the appetizer and cancel our food order. We heard him tell his manager we wanted to cancel. We heard her reply "why?" He said "they are not happy". The manager did not come speak to us. Just a poor experience overall. read more

We thought it was just our local restaurant that had such bad service but we have been to our last Applebee's. The hostess seated us immediately but acted like she didn't want to seat us. We then waited for over 20 minutes and even hit the call server button on the tabletop display but no one ever came to take our order. Dining area smelled. When someone the same ethnicity as the staff arrived they were seated and waited on immediately. Never again. read more

I'm officially giving up on this place Service has gone beyond awful, place is dirty and bathrooms you can't even stand up in because floor is so greasy (use a clean mop)... worst part is the declining production from the kitchen. The soup to go I got was... I kid you not, the size of a portion of cheese you get with a pretzel at a concession stand ! And my steak salad was smaller than the side salad we had earlier from a fast food place and it was made with old vegetables ? The salads used to be nice size, fresh and taste good ... Shame not that many other places open late... but this place will be out of business soon unless it changes read more