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Apple Store

2.3 (217 reviews)
Closed 10:00 am - 8:00 pm

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Apple Store at Columbia Mall
Denise A.

Who does not love Apple? For Apple lovers, this is a great sort of visit and like any other store, it has lots of things to purchase and plenty of to help you. Karen, at the pick up order section was very helpful, professional & attentive. I love Apple and though its products tend to be expecting, it's well worth the purchase. I believe it's a great value & if taken good care, it will last a long time.

Testing out the new Apple Vision Pro y'all!
Olivia J.

Today I tested the Apple Vision Pro while waiting for phone assistance. I'm not sure if I'm willing to drop $3,500 for it, but I understand the hype.

The store
Karan L.

I had to replair my Macbook and was able to find an appointment online a few hours later the same day. I let someone know that we were here for an appointment and he took us straight to the repair person. Unfortunately it turned out my warranty expired but she said if you call Apple services they might be kind enough to cover the charges! That advice saved us over $200 in repair cost. We were able to get the repair covered despite the expired warranty, came back the next day and then the laptop was sent in for repair. Honestly really great service. Most places would have probably just said it would cost $200 but they were nice enough to advise us on how we might be able to circumvent the cost. Also they were all so straight to the point. Come in for the repair, get assigned a Genius Bar service staff, and get straight to work. No issues whatsoever.

tony

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7 years ago

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5 years ago

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9 years ago

Helpful 2
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13 years ago

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7 years ago

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7 years ago

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13 years ago

Helpful 4
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10 years ago

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14 years ago

Helpful 4
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15 years ago

Helpful 4
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4 years ago

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13 years ago

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14 years ago

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5 years ago

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8 years ago

Slow ass service. Even to pick up a repair, slow AF . To be seen, slow AF. To tell you if the repair is possible, slow AF.

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12 years ago

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14 years ago

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12 years ago

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12 years ago

Service is terrible. We came in to have our Mac book pro looked at and they have too many sales men and not enough technicians. Ughh

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8 years ago

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5 years ago

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10 years ago

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6 years ago

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12 years ago

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6 years ago

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10 years ago

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17 years ago

Helpful 2
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6 years ago

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7 years ago

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14 years ago

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15 years ago

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7 years ago

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8 years ago

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13 years ago

Dion helped us with all our questions. Something complicated came up with my Mac book pro and he found another person to help. A++ service!

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11 years ago

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12 years ago

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8 years ago

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9 years ago

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8 years ago

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9 years ago

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Page 3 of 6

Ask the Community - Apple Store

Review Highlights - Apple Store

Had to come back after 2pm to pick up my phone and the store was packed even more than the morning.

Mentioned in 3 reviews

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People searched for Mobile Phones 498 times last month within 15 miles of this business.

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Verizon

Verizon

2.4(71 reviews)
3.1 mi
$$$

Worst place I've been for a phone. Lazy, lazy employees! I went in last week 11/30/25 to buy a new…read morephone. The young lady was so disinterested that her coworker sitting next to her had to keep interjecting so I wouldn't leave. She acted like I was a major inconvenience as she was trying to watch the football game. I almost walked out, but was in desperate need of a new phone. After quite a long, wait, the young man next to her, walked in the back to bring me out a phone. She finally got up as he was getting ready to go in the back again to find me a screen protector. Then I came in 12/7/25 to turn my old phone in. Didn't think it could get any worse than last week boy was I wrong. Not only did the guy act like I was bothering his nap, he messed up my phone by pushing all sorts of buttons that I couldn't see, then had the gall to tell me he couldn't do anything I needed to call Apple. Absolutely worst customer service I have ever had.

I was here on Friday, Oct 24 to look into switching my phone service from one company to Verizon…read more Although Jay was very helpful, the system kept timing out so he had to input information several times. I had to go so I told him I would be back the next day but came Sunday instead. He was off but told me to see one of the managers who was already expecting me. However, he was in the back when I arrived & someone arrived. I understand he may have been busy taking care of another issue but he could communicate that with the other manager or let someone else assist me in getting the transfer paperwork going. I waited 10 min then I quietly departed. Jay who was off did contact me to return because the manager would make himself available but by then I I felt it was inconsiderate to think it would be ok to make me wait so I decided to take my business elsewhere.

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Verizon
Verizon
Verizon

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Cyberion Columbia - Cyberion Electronics Repair

Cyberion Columbia

4.4(76 reviews)
0.1 mi
$$

I took my Note 8 in for a charger port repair and a new battery. The service was so very…read morecourteous, competent, quick (30 minutes), and reasonably priced. I was amazed. My phone came back without any visible signs of having been taken apart. The techician even gave me some insightful advice on how to make sure my charging port doesn't fail again. I would recommend Cyberion of Columbia Mall to all of my friends and associates. Thank you for your wonderful service!

This place serves as a destination where you can get your phone repaired (cracked screen, etc),…read morephone covers and additional phone accessory. In terms of pricing, I know they also provide warranty for any services hey provide you. However the warranty does have a cost to it. My recommendation is to shop around for pricing. There are plenty of shops in the Columbia mall that provides similar service. However, many of my friends use this place so it must be a good thing. When I was there, there was only 1 person working the front of the place. This person was very nice and informative. That person was in the middle of repairing a customers cracked phone. Not sure if this is a 1 person shop or has multiple staff. If you can quick service, this is the place to go. However, I think their prices are reasonable especially given the area. However, other places may provide cheaper rates. Got to search around.

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Cyberion Columbia - IPhone 6 Cracked Screen Repair

IPhone 6 Cracked Screen Repair

Cyberion Columbia - Mr shaq Thx my phone

Mr shaq Thx my phone

Cyberion Columbia - I phone 6 s

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I phone 6 s

Computer Shop

Computer Shop

4.1(12 reviews)
2.9 mi
$$

My laptop case was coming apart. Then I lost sound. Thinking they might be related, I called…read moreComputer Shop. Although it was late in the day, Craig said to bring it over and he'd take a look. I walked in; he dropped what he was doing and opened up my computer. In 10 minutes or less, I was back in business--both problems fixed. It was clear he knew what he was doing and did it extremely well! If you need tech repair and live anywhere near Columbia, MD, call the Computer Shop. You won't regret it! Quality service in every way, from his professional demeanor and kindness to the quality of his work! Thank you, Computer Shop!

This review is the sum total of two vastly different experiences. One was a five star review…read moreencounter at this Computer Shop. The other was so bad that I don't think I'll return. The Good: I came by because my computer and my brother's computer weren't working. The employee quickly diagnosed the problems, walked me through his thought process, and had me out and on my way within the 1/2 hour. I left feeling valued and empowered with knowledge. The Ugly: This shop advertises cellphone screen repair. Usually I do this myself; however, one of my tools had broken and I didn't want to wait for the replacement to come in the mail. AVOID PHONE REPAIR. I dropped my iPhone off around noon. I was informed that they would contact me when the crack in my screen was fixed. I know that a screen replacement isn't a time intensive task; so, when I hadn't heard anything after a few hours, I thought I'd call to see where my item was in the queue. As it turns out, the phone had already been examined. They did not have the proper tools to fully replace the screen and I was informed I could pick up the phone. This should have been communicated to me sooner. When I went to pick up the phone I found that in the process of examining it, they had broken the home button. After sticking around to inquire about this, I was told they could not fix this. In addition, they misplaced one of the screws to open the phone. It's not a huge deal, but it's a slight discoloration and it will be noticeable when I bring it in to the Apple store for an actual repair. This error has resulted in extreme inconvenience and increased cost, as the price for a screen and home button replacement is significantly more expensive now that I have to take it to the Apple store. The only saving grace is that I wasn't charged for this ordeal. The employees definitely know what they're talking about when it comes to computer hardware. Don't come here for cellphones. There was no remedy offered for the mistake made. I understand that mistakes happen when it comes to making repairs. A hand slips, a screw gets lost--okay. An apology and some kind of remedy go a long way to ensuring that a customer doesn't feel taken advantage of.

Apple Store - mobilephones - Updated May 2026

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