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    Apple Augusta

    3.0 (92 reviews)

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    Order confirmation for pick up, 1.2.2020.
    Kathryn L.

    While traveling to SC, my ManBaby needed an adapter for his MacBook. The ordering/payment from my iPhone & pick up was quite easy. My order confirmation provided me with a barcode, I saved it to my Apple Wallet & we were was ready to go. Luna met us when we walked in, showed her the barcode, she scanned & guided us to the Adapters section...an efficient process. We spent a few more minutes with Luna hearing about other products & services as she was very knowledgeable. This location is an exterior store at Augusta Mall.

    Reservation for an Apple product sent to my phone by the Apple greeter at the store.
    GT M.

    What an awesome customer experience at this Apple store! The Apple associates helped kindly with the set-up and explanation of how the innovative and stunning Apple Watch Series 3 worked. It made me comfortable buying my first Apple watch. The Apple associate Dakota was informative and friendly to show me and explain products without being pushy to sell. It was easy to park on the shopping parking lot.

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    13 years ago

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    11 years ago

    Awesome customer service! I've been in twice in the past 2 weeks - John and Matt were very helpful. Great attitudes and great service!

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    8 years ago

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    9 years ago

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    10 years ago

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    10 years ago

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    8 years ago

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    11 years ago

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    10 years ago

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    Page 3 of 3

    Ask the Community - Apple Augusta

    Review Highlights - Apple Augusta

    I did try on an Apple watch while I waited for my phone to do its thing.

    Mentioned in 4 reviews

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    Verizon

    Verizon

    (21 reviews)

    They are hard to reach by phone and website. I needed to change my appointment due to an…read moreemergency. I couldn't do it online because it kept erroring out. Still can't get a person by phone. I was looking to switch carriers, but I guess it's a warning that the bad reviews are something to pay attention to.

    I was told by the wanna-be manager DAVID OR DAVE Which ever he likes to go by, that I wasn't…read moreallowed to be helped any longer and me and my 8 month old needed to leave to make space for other customers due to being "short staffed " or serviced again AT ALL after spending 500$ and 3 hours of my time being serviced and bought new phone from Louie that I am not ALLOWED to ask questions about my new phone. Kept shewing me and my child out the door and I did absolutely nothing. my child is so good she doesn't fuss or cry and loves people so that was not a factor here. He was on his phone the entire time they were packed with people. When asked to help other customers he said " short staffed " again. IF YOURE THE MANAGER MANDATING THE DOOR IS NOT A PRIORITY. Helping the 9 other customers are. I see you know how to service more than being a door man based on the previous reviews about you. You need to be fired. Your attitude towards people who spend money here needs to be rectified. If it wasn't for Louie stepping in and helping me with a simple question, overriding you in you telling him not to answer my question I would've went to Tmobile immediately. You would've lost 2 customers that day. ON TOP OF US BEING MILITARY. This is absurd. Louis was very well-versed and and articulated the whole entire upgrade so well I was able to actually want to even buy the phone bc I just came from Waynesboro location ready to close my account with the poor service. You need to make Louie manager already. At this point you're doing the company and location a disservice keeping this man in a position he makes a joke of. On camera. I would've added 0 zero stars for Dave and 5 stars if I only was handled by Louie throughout the process.

    Apple Augusta - computers - Updated May 2026

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