Great service and took care of my son's Amazon tablet. Took there time and kept us updated along…read morethe way.

They cleared my phone of malware and annoying pop up Ads…read more Truly great service! The process took about 45 minutes and I was able to play a fun arcade game to kill time.

I came to your shop to get an old Mac book operating system installed but was informed the system…read moreprobably needed a new battery and hard drive. But she stated she has a very good Mac for just a few extra dollars. I was hustled. It's like going to an auto repair shop that is also a used used auto dealership's to get the car repaired. Then they tell you they can saved you some money by selling you a better car than the one you have. I. The paper or on . They tell you all the feature. The best thing since Henry ford came up with the model at. I made an impulse buy. About an hour later tried to return item and was told they do not take returns. Ok I could see if i actually used the computer. But realized we do not buy used electronics especially not one to give to a child. I was told they could not accept as a return but would buy it back for less than I paid. I accepted the terms, begrudgingly so. I did not want the used computer some of my money back was better than none. This is a perfect example of why people go to large corporate companies to do business and we are loosing the local businesses . There customer service policies is not sustainable. I know for a fact I will not patronize this business again. There is no loyalty to repeat customers.

The counter people were very helpful, and very knowledgeable. They got me set up in no time…read more I will certainly go there again if I have phone troubles.

My experience with Mr.Tyrek was wonderfu. He was very polite and helpful. He was very good with his…read moretime management skills. I promise you won't regard coming here.

Honestly I loved the service . The owner quickly identified the problem . Very passionate about his…read morejob because he took his time. He also has great reasonable prices not too much .

My Fitbit Verse stopped charging and then over heated. The battery had been degrading for several…read moremonths. CSR was able to diagnose the problems and get the parts ordered. Basically rebuilt the entire thing for half the price of a new one. Excellent service, prices, and responses!!

I had a HP laptop that would not startup. He came in, took the laptop apart and viola! It fired…read moreup. I thought I had lost it for good, but no! Very reasonable and thoughtful. He is now my go to computer person! You'll be very happy with him!

Super helpful, friendly, and customer service was excellent. Came in for a screen repair and my…read morephone wasn't working well and I got a great deal on a phone the same price as the screen repair. Highly recommend this place. Also, they are open on weekends!

great customer service!! will definitely come back for phone repair needs! phone screen was…read morerepaired at no charge to me!

Update tablet returned on 8/19/26…read more Wtaf!!! My tablet was taken in charged screen working with minimal cracks to the screen. The tablet will now not come on AND my screen is majorly damaged. They ordered 2 screens with no success in being able to fix my screen, fine, but to cause significantly more damage is ridiculous and terrible customer service. Needless to say, I am absolutely disappointed, dissatisfied and disgruntled concerning the care and level of neglect that my tablet was handled in. Disgusting!!!!! I'm aggravated. Tablet has been there for almost 2 weeks and I keep getting the run around. After this tablet is fixed I will never use them again. This has been the worst experience! Screen was ordered they told me it came in and the tech was working on it, now today they say they have to order the screen again. For what reason? did you accidentally break the one that was ordered? No explanation just sorry we had to order another screen and we don't know when it will be here. What the fuck? Would that suffice if this was the other way around? Terrible terrible terrible. Definitely getting my refund for the stupid insurance plan- I cannot and will not be without another device for 2 weeks or more.

Lafayelle Basnight, Manager of the Lexington Branch was able to start our New Year (2026) off right…read moreby getting Samsung to provide my wife a brand new screen FREE for her ZFlip5 Phone. Samsung's $200 screen fix promotion was not set up right in the system causing us to spend six hours on the phone and ultimately drive to Lexington, South Carolina from Augusta, Georgia. By paying attention to what we had gone through and uncovering Samsung's bungling of their promotion, Lafayelle secured us a brand new screen for FREE! Thank you Lafayelle, and Happy New Year, Sir!

bunch of thieves, post to fix phone by sending it to them, and never fix or return your phone, Got…read morelike 9 people thru ebay, maybe more...scammers..avoid at all cost

I purchased cell phone repair service for my samsung Galaxy s7 Edge through ebay with this company…read more They confirmed receipt of my cell phone then dissapeared. I lost my phone and $135 that I paid to get my phone repaired. Stay away or get burned!

Outstanding service from Cell Phone Repair! I visited on August 2, 2026, with a broken Samsung…read moreGalaxy S25. I had left a message after business hours on August 1, and I was impressed when they returned my call promptly at their 10:00 a.m. opening time the next morning. The staff was professional, courteous, and thorough. They clearly explained the diagnostic and repair process and tried every reasonable option to restore my phone. Unfortunately, they determined that the motherboard was fried and could not be repaired. Although the phone could not be saved, I was extremely pleased with their technical knowledge, honesty, responsiveness, and outstanding customer service. I highly recommend Cell Phone Repair to anyone needing reliable and professional phone repair assistance.

My nightmare began with a screen replacement on May 26. Immediately after the repair, the…read morereplacement screen was hypersensitive, glitching, and clearly malfunctioning. I also noticed a very small chip along the side of the screen and returned to the store that same day. Instead of addressing the defective repair, the technician claimed the screen issues were somehow my fault. He then proceeded to press firmly on the exact location of the tiny chip, causing the screen to spiderweb and crack further right in front of me. The damage visibly worsened due to his actions. When I returned to speak with the manager, he grudgingly agreed to replace the screen for an additional $100--but only if I removed my negative review. Reluctantly, I removed the review, paid the money, and had the screen and protector replaced *Just HOURS later, the screen went completely black* I immediately returned to the store, where I was told the issue was caused by liquid damage. That explanation was impossible--the phone had not gotten wet or been exposed to liquid in any way during the few hours since the repair. After considerable back-and-forth, the manager finally agreed to repair the screen again. Now, *just FIVE DAYS* after that replacement screen was installed, the phone is once again completely black and non-functional. At this point, there is a clear pattern of failed repairs. Most concerning was being pressured to remove a negative review in exchange for a partial remedy to a problem that should never have occurred in the first place, so I will NOT be removing this review. I will be taking my phone elsewhere for repair, and I will be escalating this matter to CPR Corporate and any other appropriate consumer channels.

I reached out about replacing my cracked screen. He responded within 15 minutes giving me the price…read moreand said I could come in the same day and get it done. I get to the business, and he tells me it'll only take ten minutes, and I can take a seat. I was checking the time, and he did not lie it only took ten and it looks just a good as when I got the phone!!

I regret being referred to Cellular Plus on Parklane Road and will not return. I brought in my…read moredaughter's Apple Watch for a cracked back, charging issues, and an upside-down screen orientation. I was told it would be repaired for $100 and ready Monday. Instead, I received no updates and had to return multiple times over approximately three weeks. Each time, I was told it needed more time and would be ready "tomorrow." When I finally received it, the watch was rubber-banded together, covered in glue, and only the back appeared to have been repaired. The other issues remained unresolved. Two days later, the watch shut down again. When I returned to discuss the problem, the representative became defensive, called me a liar, and refused to review the cameras he had mentioned. I had remained patient throughout the process and was not disrespectful, so this treatment was completely unacceptable. I paid $25 after he initially quoted $30-$35, yet he said I should be grateful because he had done more work than I paid for. The money is not the main issue--the lack of communication, poor workmanship, repeated promises, and unprofessional behavior are. I cannot recommend this location.