I contacted Apollo's Chariots the week of the wedding to set up limo service. They were not only able to assist me, but they came in at a reasonable cost. Their professionalism was wonderful. They were prompt and on-time. The limo looked great and fit our entire party comfortably. They provided all of the bells and whistles, having a "Just Married" sign on the car after the ceremony, a bottle of champagne, and a red carpet that impressed all of our guests. We even set up a town car to pick my husband and I up after the Grand Exit. The driver was friendly and professional. The car amazed my mother. They were a perfect addition to our wedding family. I highly recommend this company to everyone! read more

We unfortunately did not receive the service we expected from this transportation company in the Orlando area. We had booked a pickup from Disney World to Cape Canaveral for a cruise, and then from Port Canaveral to Orlando airport upon conclusion of the cruise. When driver picked us up at Disney it was clear the van was not clean and had been smoked in. Even though we had very clearly articulated our travel party (nine adults and nine large suitcases cases) the driver complained about the number of suit cases, how they wouldn't all fit and how one of them had to be in passenger seat up front. We were also made privvy to the fact he'd never picked up at Disney's Animal Kingdom (not that I understand why I needed to know that). Drive to cape Canaveral was an exercise in trying to ignore the driver and his stories of how much he gamed. When we approached the cruise terminals he insisted on following the GPS because "that's what he's been instructed to do by his boss" even though we explained multiple times to simply follow the signs. We of course ended up at the wrong cruise ship terminal and driver informed us he's never been here before. We finally made it to the right terminal. Now, a week later, imagine my surprise when we discovered the same driver was picking is up. It didn't go well. Driver had no idea how the pick up worked at cruise terminal, and was not helpful. His customer service on the phone needs training on how to carry a basic conversation as well as how to answer and speak with a friendly demeanor. We had to remind him we were the customers, it's not our job to help guide him and despite multiple attempts, he kept circling the drop off/pickup area, unable to figure out where to go to meet us. We were in the customer drop off/pickup area, clearly marked. Our frustration was running deep at this point. We finally understood where he had parked so we could traverse the area and load up. When I explained we have two airline departures, including one international, and we should drop off international first, he explained he hasn't flown in 12 years, didn't know if there was an international terminal at MCO, and certainly didn't understand to load the right suitcases in order to facilitate the best unloading. All in all we ended up very frustrated, both being taken to the port and subsequently the pickup a week later. There's a lot to unpack here and while the driver certainly can use some pointers on how to be a good representative, I don't understand why the company would send an untrained driver to two very busy but also very common pickup destinations. Training is probably the root cause here, and lack of common sense. I can't imagine us using Apollo again when there are a myriad of alternatives in the Orlando area. read more

I was very displeased with the shuttle service. Don't book it for a wedding unless you want to be responsible for getting all of your guests home yourself! My contract was until 12pm and the shuttle service stopped at 11pm leaving many guests including the bride and groom stranded at the venue. This is unacceptable. Furthermore the driver of the shuttle was unprofessional and I received multiple complaints about his behavior and driving. read more

First let me start off by saying that I am all for supporting local businesses but not at the expense of service quality. When you book a shuttle you expect it to be mostly painless, the driver knows where to pick you up and knows where to drop you off. My driver knew none of these things. Upon walking into the van I was struck by a ungodly stench of cigarettes and grime. Van was extremely unclean. The driver actually started to argue with us because he didn't know where to go (just didn't know how to do his job). Driver was more focused on talking about anime and his personal life than keeping his focus on the road causing us to have multiple near misses with other vehicles. Bad ride, bad experience. Choose someone else. read more

I've used them many times for business travel, always prompt, regardless of the time of day.

If I could give 0 stars I would. The bus driver was extremely rude to the entire bridal party, especially the bridesmaids. He had no idea where he was suppose to go after the first pick up, even though this was communicated to the main POC for Apollo's! As the bride, getting picked up first, the bus driver made me so stressed out and was then late to pick up the groomsmen. The bus was hot and again, we had to tell the bus driver where to go / drive to. It was the most stressful part of the day. I couldn't even blame the bus driver for not knowing where to go as it seemed like a disconnect from the company, but that does not excuse his very poor and rude attitude to his guests. One of the best parts of the day was the final drop off so we didn't have to deal with them anymore. read more

I rented the stretch hummer from Apollo Chariots as a surprise for my husbands 50th birthday to take our family and friends to dinner tonight. I was looking forward to riding in style based on the description and pictures of the Stretch Hummer. When the limo arrived, it was dirty and had black lines on the outside running down and there were finger print smudges all over the windows. Upon entering the vehicle it was very disappointing, there were holes in the doors, the entry into the vehicle was very run down and torn. The limo smelled musky and was not vacuumed nor was anything wiped down or clean. The ac did not work, nor did the driver know how to operate or turn anything on. The radio did not work, the interior lights barely came on, and the flat panel tvs did not work. There was no ice or glassware and the drinks that were in there were hot and sticky to touch. The leather interior seats were very worn down, and dirty. There was trash in the vehicle the inside bar area of the vehicle was sticky and left over food of some sort inside where the drinks were. The driver seemed oblivious on how to operate or drive the limo. He would speed up then stop suddenly, did not know is way around town. We expected a super clean, immaculate, proper working limo for $900, with exceptional service and I am very sad to say that was not what we received. I would like to give a better review and a higher star rating, for this company, but I can not. I would like my money refunded or another vehicle to make up for this horrible experience. read more

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Our experience with Apollo's Chariots went from bad to worse. We reserved a limo for my daughter's wedding to transport the groomsmen to the church and then come back to pick up the bride and bridesmaids. The groom happened to see the limo sitting at the church and had to go out to remind the driver that he was supposed to go back to get the bride. The girls arrived at the church 10 minutes after the wedding was supposed to have started. The driver was not friendly nor professional. Then an SUV was supposed to pick up the bride and groom at 9 pm after the reception and drive them to their hotel at the airport. We had the sparkler departure but the driver was not there waiting for the bride and groom. It was embarrassing! We had trouble getting a response when trying to find out if the driver was coming and when he arrived, he was defensive and belligerent instead of apologetic. My husband and I ended up driving then to the airport hotel and missed the after party with our out of town guests. We got no response from Josh at Apollo's Chariots for several days and when we were able to speak with him he said his driver accused my husband of making extremely inappropriate racist comments and he was afraid to take the job. This was a total fabrication and Josh took the side of his employee instead of apologizing for the poor service we received. After about a week of phone calls and messages, we finally got our money back for the SUV reservation and were promised a formal apology letter for the false accusation on my husband's character. A month later and we received nothing. I would never take a chance on using this company in the future. read more

The absolute worst limo company I've ever seen! Our wedding was a Saturday. They over booked our timeline and then the day before they realized that and we paid for a second limo to come get the bridal party and take them to run their errands on the day of. The driver was on time to pick up the bride from the hotel but he had no idea where he was going next, making the bride have to find the address of all the stops on the spot and tell him where to go each time. They were suppose to send both limos as a 10 seater but they really sent a 6 seater, leaving not much space to put the dress. The limo driver had no idea and didnt inform the bridal party that there was a time limit on the limo and he had to come back in the middle of getting hair and makeup done to drop off the bridal party's stuff at the hair and makeup place. The second limo that was suppose to pick up the ladies was 45 minutes late because it was "stuck in traffic." which we later found out, there was no traffic going that direction. And the grooms party never got picked up and taken to the ceremony venue because the driver was so late in picking up the bridal party. Thank god that one of the grooms party's friends happen to be at the lunch spot and was able to drive the guys to the ceremony so they wouldn't be late. The kicker is at the end of the night, we had another limo from 9pm-12am to drive us around as an after party for the whole bridal party. We had to keep calling the limo company, and they told us that the limo was at the hotel. what? That limo finally showed up around 10:30pm. Our bridal party had just ended up leaving and our parents waited with us in embarrassment that we couldnt get the big send off we were suppose to have originally. Just coming from another party and not equipped with the just married or champagne we had agreed to and paid for. It was actually dirty and had trash in it from the previous party that was in it before us. The locks and trunk even got stuck or didnt work correctly. She didnt know where going, and her GPS "wasnt working." Apollo openly refuses any kind of refund & immediately charged our card without agreement. read more

Can I give this place 0 stars? Was MOH at a wedding and the driver that was supposed to take the bridal party to the wedding venue decided to just leave after he got there half an hour early than what was written in their contract and decided he didn't want to wait. I can't stress how unprofessional this bus company was. Not only did they fight the whole way to the venue with my aunt on the phone (making the bride to be very upset on her special day) but the groomsmen had to take Uber's there. Not to mention, this was a third party vendor so this company told another company to get the buses. Worst service ever! Do yourself a favor and don't hire this company if you want a stress free wedding day! read more

Where do I begin.... -Driver arrived late and dressed unprofessional. -Directives were given weeks before reserved date and all drivers were clueless for pick up and drop off locations. -18 passenger vehicle A.C. didn't work. Even the driver was a sweaty mess. Even working under the hood outside the venue, bringing concerns to my guests. Handle to get in and out of the vehicle wasn't present, myself and the best man slipped getting in and out. Tried manuevering the air vent for and it fell from the ceiling. - 3rd vehicle arrived for pickup. Driver in jeans tshirt and sports jacket. Advised my planner to place my personals in the trunk and not the inside of the truck. My wedding belongings (CAKE, FOOD,PICTURES, FLUTES, SERVER SET, HONEYMOON FUND, etc.) HAVE YET to be returned. My planner has contacted Josh via text and phone all week. His replies were very disheartening even asking why I waited a week before asking for my belongings and he was not a delivery service. Rude and unprofessional on my opinion. I definitely expected more from Apollo for my wedding. Not once did anyone call regarding my belongings left in their fleet. I assumed all vehicles are inspected at the emd of the drivers shifts. They did offer to deliver my items after multiple calls, even scheduled a time and date. I thought that was a nice gesture to correct the situation and bring all dealings to an end. NOT! I remained home ALL DAY. Not one knock on my door from a driver. My experience was horrible and still awaiting on my items to be returned or hell I'll even come get them just provide a location. ***THIS will be posted to all wedding and review sites.*** Josh and Apollo DO BETTER! read more

We've been using Apollo's Chariots for a couple of years now, great team and very flexible with last minute requests.

Horrible horrible experience. Stay away. I paid for the wedding package and didn't get what was advertised. First off the driver was late and was dressed like he was working out in the fields. He never got out of the car to open the door for the bride. He got lost on the way to the venue. And the limo smelled like musty dirty armpits. Worst limo experience ever. Stay away. read more

Our driver was the best he arrived early he was very friendly, patient and helpful. The limo was clean and plenty of room for my bridal party. I love this company and will use them again and again. read more

Overall I was happy with the service, I used them to pick up our wedding party. only issue was we were supposed to be picked up at 10:15 and the driver starting calling me around 8 saying he didn't know where to go and the address that was given didn't show that anyone was there. I spent a bit of time on the phone with him and he was able to get there. Driver was really nice and got us home safe. I would definitely use again! read more

We had a wonderful time using Apollo's Chariots! Amazing company and extremely efficient :) would definitely use them again!

Limo #1 Issue #1 - This limo was supposed to be a 10 passenger vehicle, what the bridal party received was a 6 passenger limo (3 seats, 2 passengers each) Issue #2 - The final drop point was the Hair/Makeup vendor at 11AM, even though we had the limo until 12PM due to minimum commitment. Driver did not inform/remind the bridal party to take their belongings/dresses with them. This ended up being done in the middle of the hair/makeup session an hour later Limo #2 Issue #1 - The limo was pure black, not the tuxedo that we contracted for Issue #2 - The driver went to the stops in the wrong order, causing everything else to be delayed by almost an hour Issue #3 - While the grooms party was at their lunch stop for at least 2 hours, the driver was to return to the bridal party and deliver them to the ceremony location. What was supposed to be a 20 minute drive to pickup the bridal party ended up taking over an hour. The driver blamed traffic, even though none was observed via Waze Issue #4 - The bride and bridal party considered the driver to be extremely rude, which he blamed on me pressuring him for updates/ETA's Issue #5 - The driver stopped responding to calls/requests for ETA's (I made two calls prior to this in an hour time frame) Issue #6 - Since the grooms party was no longer getting updates and the wedding start time was approaching, we ended up taking taxi's from our lunch location to the ceremony location. Low and behold, no traffic was encountered and we made it to the location in 20 minutes, which was 30 minutes prior to our start time, just barely enough time for the grooms party to change/prepare Limo #3 Issue #1 - The limo was a no show! We had it booked from 9PM until midnight so we can have our grand sendoff along with transportation for our bride/groom parties to an after party. These plans ended up being scrapped causing great embarrassment to my bride and I Issue #2 - Communicated with Josh, the first time I was told the limo was in route and would arrive in 10 minutes, after 20 minutes passed I contacted Josh again and was informed the Limo was at our hotel (Drop off/final destination) by mistake and would be in route. The limo finally arrived an hour late. Issue #3 - The limo was still a mess from the previous event they had booked (Dirty glasses & napkins) and did not contain any items from the package we purchased (Red Carpet, Just Married Signs or chilled champagne) Issue #4 - The drivers GPS "went out" and the driver didn't know how to get to our hotel (Wasn't she just there based on my call to Josh?), so the bride/groom ended up using their phone/GPS to get her to the location Issue #5 - The driver informed us that she was booked for a wedding prior to ours and informed the company that she would be unable to make it time for our event, knew this in advance but the company stated no other drivers were available and she had to make it work Follow up with Josh was just as bad as he would only credit the cost of the third limo ($300 of $1200+ that we spent with this company)...I ended up disputing the remaining charges with my credit card company In my opinion, This company is just a contractor who outsources work to individuals or other companies as all of the limos had their own company branding on their front license plates. I would recommend avoiding this company at all costs, otherwise you could be left stranded on your big day just as we were...not just once, but twice! read more

Personally I did not have the best experience with this company, however, after reaching out to the owner, he promptly reached out to me to fix the situation. I would suggest working with him direcly to ensure everything runs smoothly. read more

Great service! Ride was waiting at the airport. Very professional. Ask for Bill Jones as your driver. After you tip the driver you still spend less than you would on a taxi, and its a much nicer experience. read more

They were very good and on time, the prices are very good as well. Just wish the limos were a bit better conditions, they seemed a bit worn out read more

Everything was seamless the day of the wedding, transportation included! The driver was courteous and efficient; thank you for adding a plus to an already amazing day! read more

Great experience, reasonably priced, our driver was very professional and friendly, took us to all of our destinations, and will definitely use again. read more

We reserved a car to pick us (the bride and groom) up from our wedding. Driver was on time and professional and well dressed. Very polite, opened the door for us and even put a just married sign on the car. Helped us unload our bags at the hotel. Very affordable! read more

Smooth reservation process followed by on-time and smooth rides to/from the airport. All good!

DO NOT hire this company for a wedding! We reserved a white limo with the wedding package for our daughter's wedding. Not only did the limo driver show up late, but there was no wedding package that was promised - no red carpet,no just married sign and no champagne. In addition, the limo driver got lost from the wedding venue to the hotel which was only ten minutes away. Apollo did refund $50 for the wedding package but it was little compensation for the unprofessional treatment we received. We still had to pay $140 for an incomplete service....VERY DISAPPOINTING. I don't normally post reviews but felt it was important in this case so others don't have to experience what we had to go through! read more

We depend on Apollo's Chariots for so many things - transportation to/from the airport (makes it feel like your trip starts a few hours sooner), in-town evenings out (i.e. to a concert or on NYE when everyone would be better off leaving the driving to the professionals!). Their drivers are prompt and friendly. I have even hired Apollo's as a gift for a family member - they were so excited and felt like royalty with the service provided by Josh and his team. read more

My daughters wedding was in Lake Mary so we decided to use Apollo's chariots to transport our guests from the hotel to the wedding and back. They were prompt and extremely nice. It was very easy to set it all up. We hired the charter bus and a 12 person van. I had no worries that my drinking guests would be behind the wheel. I highly recommend Apollo's and would definitely use them again. read more

I was quite pleased with the driver and the limo that was provided for the initial pickup and drop off at the church. However, I am confident that the initial emails that were exchanged mentioned a quick stop for the driver of the sedan that would take my son and his bride to their destination. Unfortunately, I had to beg and plead with the driver to go all of two (that's 2) whole additional miles to take my son and daughter-in-law to their house so that they could change from the I wedding attire into plain clothes before they departed on their honeymoon. Now, a wedding can be not only an emotional occasion, but also a stressful one. It was a simple request that should have been on the agenda anyway, so why did it take me having to beg and plead to the point where I even had to offer additional monies before the driver hesitantly agreed? That really isn't the type of customer service that wins you a favorable review. read more