They were so efficient, considerate, knowledgeable, kind, fast and went above and beyond to help…read moreus. They are extremely affordable and treat you like family! I would recommend them to everyone! When they say they are working for you they really mean it! I just cant say Thank you enough to Luke and his amazing staff!

Luke Collins is very knowledgeable and professional with every question that I asked him. He does…read morehis work with integrity. I will use him for any future issues and will be referring him to family/friends.

well it cost a lot also the first two guys had to leave do to the snake broke down the sec guy did…read morenot clean up after he fixed the drain 649.00 is a lot of money to just run a snake in the drain.

Edit to Add: Pat's reply that they couldn't find me is a joke. I've personally emailed Pat multiple…read moretimes about Roto Rooter's terrible service and all Pat did was let multiple managers yell at me instead of doing their job. If I could give 0 stars I would. I paid these people too much money to fix my sewer line after they failed to snake my drain, which resulted in my basement flooding and needing massive remediation to fix. They destroyed my front yard in 2 locations after they failed to find the line the first time to install the access pipe and left me with a huge mound of dirt that never settled right and told me it was my dirt and my problem to deal with. I was under the apparently mistaken impression they would come back and level it out, so when I told the customer satisfaction manager (Pat Swanson, who was useless in helping me) that I needed help, I was lied to on multiple occasions. First I was told that they would come help, and then Pat's solution was to have the excavation managers call me, who yelled at me, acted like I was an idiot, and had the nerve to call me back when I hung up on them because they were saying such horrible things about me. As Ron R. put it in his review, these people are shameless, predatory, and beyond useless when it comes to customer service. Pat, I hope you're ashamed of yourself and how dare your company charge as much as they did for a half-done job all around.

We used Puroclean for a whole house cleaning due to an oil furnace malfunction that sent soot out…read moreof every vent. They did a great job getting the soot off the walls and floors! You couldn't tell it happened when they were finished. We would use them again, but we hope we don't have to.

We had a mold issue. Rick got back to us right away. There was no delay in having them come out to…read moreremedy the problem. The estimate they gave is what we paid. We had to have some plumbing work done and Rick recommended someone who came out quick and did a great job. Then their crew was right back out a week later to clean up the mold and re-drywall everything I would highly recommend this company. They do quality work.

We had a disappointing experience working with Scott Blackwood. After waiting over 24 hours for an…read moreinitial estimate for mold remediation, we received a quote that appeared significantly overpriced and included services that could not be clearly justified. When we requested a revised estimate, Mr. Blackwood became uncooperative and declined to assist further, citing our delay in scheduling--despite less than 24 hours having passed since the quote was provided. This was our second engagement with AdvantaClean, and unfortunately, it will be our last.

Scott visited our home and was very helpful in determining how to correct our attic ventilation…read moreissue and restore our attic. His team of Chip and JR arrived on time and did an excellent job. They were very friendly, explained the process, kept us apprised of their progress and cleaned up afterwards. Our attic looks amazing!

They were very thorough, knowledgeable and professional. We were pleased with the results.read more

Kam did an amazing job steam cleaning our sofas and carpet. He communicated well and came a few…read moredays after I contacted him. it was SO worth the price as well! I highly recommend their services.

Paul Davis Restoration is as dishonest as they come. My insurance approved a total of ten thousand…read moreand forty eight dollars to have my garage reconstructed and to repair the front face of the spout on my house from tornado and water damage. They ignored 90% of the construction work and over charged for sidings that was not needed. They did this so they could get a depreciation check for the siding. They can't get depreciation for lumber so they totally rewrote what my insurance adjuster suggested. I gave Paul Davis a down payment of five thousand to have the construction portion completed to my satisfaction and my insurance paid the remaining balance after the person in charge of the local office tricked me in signing the completion form. He sat right on my couch with a smile on his face and told me I would get money back because he was not able to finish but he said I had to sign the form so the funds could be released by my insurance. The local Paul Davis office refused to give me a refund after my insurance paid the remaining balance and he even tried to get me to open a new claim after panels were coming off. This was done to Paul Davis trying to cover up rotted wood. The local Paul Davis Office even tried to trick me in paying the remaining balance even after it was specified in the contract and through emails that my insurance was responsible for the remaining balance... not me. Also the local owner still tried to trick me to pay the remaining balance with my credit card before my insurance paid the remaining outrageous balance to Paul Davis Restoration. I had to pay out of my own pocket to have the construction work done properly. There were many things on the quote that was never done. You would think that the cooperate office would be concerned about having dishonest people representing The Paul Davis brand but they couldn't care less. They just sent me an email saying they are a separate legal entity from the local office. After doing my research... I have found that this sort of dishonesty is happening through most of Paul Davis offices Nation wide.

Worst experience ever. Avoid at all costs. Honestly there is not enough space or words to express…read moreeverything that went wrong with our claim. I honestly wish I had fired Paul Davis from the start. The first sub-contractor they sent was horrible. The quality of their work was deplorable. I have pictures to document, but the painting was the worst I had ever seen. Honestly, a 5 year old could have done better. They attempted to clean the walls only to smear soot all over, and then proceeded to paint over it! No sealing, no primer, nothing. The soot stains came through immediately. The edges were not crisp, they left paint spray all over my floors, furniture, counters, etc. There were very visible roller marks all through every wall. It was totally unacceptable. The quality of their wood work was amateurish. Their angles did not match leaving gaping holes in our baseboards and door trim. They relocated fixtures to wherever they wanted. We now have a light in a closet that is clear to one side versus being in the middle as it was originally. It looks horrible. Every time I complained to Paul Davis I was fed nothing but lies. Everything they promised would happen - did not. They only fed me what they thought I wanted to hear and then did what they wanted and tried to cut every corner they could to profit for themselves. The 'cleaning' they did was a joke. Nobody took our home seriously. We had to have most things cleaned multiple times and still they were black. My wife ended up cleaning the soot off most of our home because even after multiple attempts to get it done right everything was still black. She deserves more of the insurance money than Paul David does. This was BY FAR the WORST contractor experience I have ever had in my life. I wish I had fired Paul Davis at the onset of this claim and now I just wanted them OUT of my home. Had I not wanted them gone so bad they would still be working to make things right.

Communication with Alex was great. He called half an hour before he arrived and arrived right at…read morethe time we agreed on. After a quick tour to show the areas we wanted cleaned, Alex shared his recommendation with me on what he would do. He did make sure to let me know he would be cleaning a smaller area than we agreed on and adjusted the price. He also told me that if we found any spots after his cleaning to let him know and he would come back out and take care of them. I highly recommend Alex because he was personable and professional. He did a great job in a timely manner.

The professionalism shown by The Carpet Doctors was awesome. Our older carpets were expertly…read morecleaned at a very reasonable rate. Those concerned by using unknown carpet cleaning companies need not worry, you'll be in good hands with The Carpet Cleaners. I will use them again and doesn't that say it all?