New Review per 6/24/2021: Its my pleasure to update my review per my new experience with the…read morecompany. It seems the owner and top management care about their customer's complaints and are willing to address issues like these. Today I was able to directly talk with the President of the company in person and he took his time to let me know that the company is already looking to future proof their methods and even ask me for my recommendation of what would I as a customer feel comfortable with for a safer transaction. I have full confidence that this company will keep growing and providing for many more customers for the better. They have remedied my concerns and have been cordial and understanding with my unfortunate experience. I have received my first few orders and will get started working on our new floors. Thank you. Old Review for transparency: The reason Im giving them a bad review is that I was told to write down all my card's info because they can't run it until Monday and this day is a Saturday. It seemed very odd that they would ask that and told me they would call me first on Monday before they run it. I waited all day Monday with no callbacks. I called them back Tuesday and was notified that they have already ran my card a while back and will call me back to let me know about my order (I never got a call back). I check my statement and show it was ran the day I came in on Saturday. Today on, Wednesday I checked my statement again and a FRAUDULENT transaction was made to Walmart.com (probably thinking its a safe bet that many people shop there, Not I, online that is). I called my credit card company to inform them about the fraud and to send me a new card. I called back America's Floor Source to ask about my order and about the fraudulent issue. I was told that I would get a call back from my sales person (I have my doubt about getting a call back.

We purchased LVP flooring 4 years ago. It is disintegrating,…read moreeven in places no one walks, randomly throughout the 2,000 sq ft we purchased and they installed. America's FS tells us it's the manufacturer's problem, the manufacturer states the "wear layer" (clear layer over the top) is the only warranted component. Do not buy from AFS, and do not consider LVP, you'll regret it and have to have it replaced.

Excellent service and installation of our runner on our hardwood steps. Communication was easy and…read moreeverything from ordering the carpet to the installation was perfect!

Poor customer service. I had to chase my order from beginning to end…read more They had to get a sample from another store and didn't tell me when the sample came in. Carpet was expected to be received in a week and was told it wasn't in the system so he'd call the warehouse and would get back to me the next day, I had to call them. It took from July 9 to July 30 for stair carpeting. The only thing good was the installation.

Did a terrible job and was extremely costly. Did not tell us that this would lead to more…read moreexorbitant costs, didn't match the aesthetic we wanted, arrived super late, didn't bother to ask us questions to make our experience better beforehand, and looked inconsistent. I reached out with concerns and was ignored by the salesperson, Rick. Pay with credit card, not check.

I used America's Floor Source to install both carpet and LVP in our basement to help finish the…read morespace. Having initially gotten a quotation from Empire, we had a bit of a sense of what to expect in the sales process. Overall, the company did install great carpet and LVP in my home and were quite quick to do so. The installers helped to confirm my LVP was being installed in the direction I wanted and worked quickly, completing the jobs in a few hours. The only reason I didn't provide a 5-star review was for the reasons below: 1) Our sales representative was fine overall, but wasn't the fastest in responding or when I inquired about potentially putting a different pattern of flooring (e.g., planks placed in herringbone), he mentioned he had seen it, but didn't really offer it as an option. 2) The installation team left quite a bit of dust/shoeprints throughout my main floor in getting to the basement. Most other contractors in my home always bring drop cloths to avoid this. 3) We had just had our other contractors complete painting of the walls the previous week and after the installation team we had quite a few marks/scratches on the walls, some spanning multiple feet. 4) When the LVP team showed up and realized they didn't have enough materials, they asked me where they should leave unfinished - I feel like I shouldn't have been involved in the process. I paid for a completely floored basement, I shouldn't be involved in picking which areas are left undone. Still, Tim, their installation manager, did reach out after I reported the issues and was very gracious and willing to either schedule teams to come out or compensate us for our trouble. While I was able to resolve the issues above myself fairly easily, so didn't take him up on his offer, the fact that the company offered it was something I very much appreciated as all contractors will eventually run into issues, but it's how they respond that really makes the difference. Overall, I would likely use America's Floor Source again when we have flooring needs.

They installed carpeting in my hall and in my stairs. The showed up on time for both the measuring…read moreappt and installation appt. Everyone is friendly and professional. They have their own installers so they are people they have worked with for years and years. I appreciated the attention to detail! My carpeting is beautiful!!

J&J Carpets was amazing from the beginning. We needed to carpet 2 smaller bedrooms, one room for a…read morenursery and the other for a toddler in a wheel chair. Julie helped us find a carpet that would work for both. They worked with us to utilize a scrap piece they had in the warehouse to keep the cost down in the nursery, and helped us find a carpet that would work great with the wheelchair in the other room. The entire process was very efficient, from measuring to ordering and installation, could have been done in less than a week if OUR schedule would have allowed it! We could not be happier with the service and price we received from J&J Carpets!

Ron did a great job providing us with options on our flooring, was available when we had questions…read moreor issues, and checked in after the job to ensure we were taken care of! Flooring crew was fast and courteous! Had a few issues with plumbing, but no fault to Rite Rug on that. Thanks Ron!

Had a whole house rug replacement with Rite Rug on North Hamilton Road. Eric was our sales…read morespecialist and he guided us to the right type and style of carpet for our home. The install was done at our convenience and the installation was perfect. Showed up on time and cleaned up after they were done. I highly recommend Eric for your next home renovation project. Jill Clark a very satisfied customer.

Molina Flooring is a wonderful company to work with. They are professional, reasonably priced, and…read moreget the job done. They communicate and take you every step of the way. I highly recommend them for any job!

Did a great job repairing and painting my fence. Showed up on time and provided a quote written…read morequote, followed up, and completed the work timely.

Zetina was excellent from front end communication through installation. The attention to every…read moredetail was outstanding! They performed demotion of existing carpeting and installed an underlayment followed with a luxury vinyl plank we purchased from Floor and Décor (another source I highly recommend!). Zetina is an exceptional value and their craftsmanship is fantastic. I give Zetina my highest rating and highly recommend them!!

I can't say enough about how well the crew worked to make sure that my vinyl plank was installed…read morecorrectly. Very skilled workers.

Had tile flooring put in. Immediately after installation part of the carpet started fraying at the…read moretransition between the carpet and flooring. Called and emailed more than a few times and only got the response was that the installers would contact me. They never did.

I had an awesome experience with Levi 4 Floors a month or so ago. I needed wood put down in the…read morefoyer area between my basement and stairs, which yes, is a very small job compared to what these folks do all day. Levi was actually the third company I called and the first to respond to me, same day. They were so prompt and efficient. I worked with Paul to choose flooring and schedule the service. He was very friendly and helpful. I did not meet the guy who installed the floor but my boyfriend said he was very nice. The floor looks awesome and eventually, I would like to do the whole upstairs with the flooring used for this small project and I will definitely be calling Levi when that time comes!

We had a flawless experience! Jack was the nicest guy and the installers were wonderful. The…read moreinstallers really went above and beyond anything that we expected! Thank you guys!

5 stars!!!! I looked into 3 flooring companies and went with RiteRug of Reynoldsburg because of…read morevalue, selection and service. I had new LVP flooring and also new carpet installed. Earnest Crank helped us through the entire process and checked again after installation. The installation crews were timely, professional and skilled. Highly recommend!

I had carpet installed in my house and there was an issue with a small part of the installation…read more Rite Rug's Kathryn Irish took my concern, got someone out to size the situation up, and took care of the issue we had. She kept in contact with us throughout until we were happy!

I had a great experience dealing with Russel Carman. I needed to match the hardwood floors with…read moreflooring throughout our home. He researched, found the exact match and completed the order within an hour. I had my flooring within a week and Russell recommended an outstanding installer. I couldn't be more pleased with Rite Rug and Russell. I highly recommended Rite Rug, and ask for Russell.