Jim is truly the best in the business! He treated us like family the minute we walked in. He picked…read moreout samples that matched exactly what we described to him, which made the decision making so easy. He also ensured that we didn't go out of our budget, and that he was getting us the best deal. When it came to the ordering and install, Jim was very responsive and followed up constantly to ensure we knew the process, and had all the information. Then, the installers did an amazing job! We are so happy with our carpet.

Donovan at RiteRug was very helpful with the purchase of our luxary vinyl flooring and carpet. He…read moreshowed us several options that met our needs and was within our budget. He was quite responsive in tracking and communicating the status of our flooring. He did a great job coordinating the install of 2 carpet jobs at different locations. We have purchased from him several times now and each purchase has gone very smoothly. Very good products and great service!

Jim is the best with his experience, advice and workmanship! He is truly outstanding!!! Do not…read morehesitate to utilize his services. WE WERE EXTREMELY PLEASED.

Outstanding service and a great technician. I had dog tears in my carpet - I called, spoke with Jim…read more- we set up an appointment. He arrived early and was completed in an hour and a half. Outstanding job and a very nice person.

Molina Flooring is a wonderful company to work with. They are professional, reasonably priced, and…read moreget the job done. They communicate and take you every step of the way. I highly recommend them for any job!

Did a great job repairing and painting my fence. Showed up on time and provided a quote written…read morequote, followed up, and completed the work timely.

I just had the carpet replaced in my family room by the Carpet Ladies Company. This company is…read moreactually a mobile business which sends a consultant to work with you at your home for the selection of whatever flooring you need. I am very sensitive to odors and cannot tolerate the smell of most new carpeting. The Columbus flooring sales advisor was extremely knowledgeable and patient with all my questions. She brought samples and also met me several times at a local carpeting retailer to show me a new type of carpet which has low VOC's. It was easy to contact the sales advisor by phone, text or email. The owner of the company lives in a different state but is reachable by email and phone. Both ladies tried their best to accommodate me. The price of the carpet and installation was on par with other companies that I investigated. They are all about customer service. I definitely recommend them. Pat

From the owner: Residential & Commercial Flooring, carpeting, hardwood flooring, hardwood refinishing, tile, luxury…read morevinyl tile, vinyl, cork, bamboo, repairs and custom rugs

I thought Empire Flooring was the best because of the price and they said the flooring they laid…read moredown was waterproof. I had my kitchen floor done. That was a year ago and the floor is coming up. If you try to give them a review on their website, you won't be able to. I think I know why now. They use pressed wood and it's not waterproof.

laminate, vinyl flooring by Empire isn't good quality the floorings keeps coming up i am so pissed…read moreoff by this company it's a total rip off. And the repair man reported back to Empire that it's the homeowner fault and I have to pay for the extra boxes and installation.

Had some water damage to my carpet due to a washing machine issue. The team was out the same day I…read morecalled them and removed the water and cleaner the carpet. I was impressed with there professional and friendly attitude.

I called on Thursday, they came on Saturday...arriving exactly at the time they told me they'd be…read morethere! My carpet looks awesome and the staff were courteous and professional. I recommend K&T!

So I decided on new carpet and really didn't want to go to a big box store. This place was close by…read moreand so I decided to give it a go. My initial visit was great even took some sample boards home. I picked a few options and scheduled someone to come out and measure. It was really great they do not charge for that service even if you do not order. It took a bit for the quote and I did change my mind on the carpet selection due to cost so I needed an updated quote. The price was pretty comparable to other places in guestimation as I didn't have anyone else do an exact measurement. They also have a great selection of flooring of all types. I scheduled installation and was told it would be an all day job - 3 bedrooms, stairs, and hallway. I also paid for them to move the furniture. The all day job contractors did not show up until well after 12. I wasted a morning of vacation from work waiting on them. They were there until about 8pm which was very irritating. Afterwards I noticed some seams were a bit noticable. The sales person came out to look (did not show on the first scheduled date) and said he would send someone out to work the seams a bit. We scheduled a time and they did not show. I called and never got a response. I also noticed some damage to the furniture but by that point I'm sure nothing would have been done. I love supporting smaller more local businesses but I'm not sure I would recommend or return. Too bad as I do have more flooring to replace.

It was an absolute pleasure dealing with Carpet King. Their staff was prompt and responsive. Who…read moredoesn't love that? Tom was so easy to work with. As it turns out, our issue was handled without needing to replace the floors, but when it is time, we will be thrilled to work with Carpet King. Can't thank you enough!

Tom is very helpful in answering any questions and working with you in choosing your flooring…read moreneeds. He and his team showed up timely over the three days worked to install our carpet and LVP in the entire home. They did a great job in removing furniture and placing it back properly. The new flooring looks great in our home and we love how it looks. I love that the transitions from carpet to LVP match the LVP perfectly. I have no complaints in the actual look and quality of the flooring materials. My only issue was that we discussed how one of our main reasons for changing the entire flooring of our home was the squeaking noise that our second story had developed. Tom and the team removed nails to lessen the noise, but that did not last in removing the squeaky noise for more than a day. I feel taking time to put screws would have done a better job in eliminating the noise. As a flooring replacement is the best time to take care of squeaky floors, it would have been great if something more permanent was done. I also would have appreciated taking the old tiles off the kitchen and then putting the LVP as the kitchen floor is one of the squeakiest areas and we really have no way to resolve the issue without getting all the way to the subfloors. Since it's a costly project, I expected one of our core issues with the home to be addressed as much as possible.

We just had carpet installed (~1000 sq ft). Tom and his crew did an amazing job. They came on…read moretime, were so pleasant and professional. The carpet looks and feels wonderful. The stairs were transformed - terrific job. We highly recommend utilizing his services. Thank you J & J

Purchased full house carpet and install. November 8, 2021. Since install have had carpet snags…read morethat I have to remove on a regular basis. Had company come review and indicated they felt it was from dog collar. Have removed collar and still having issues. They were supposed to come do stress test but can't get them to answer call. Out of all the times I've called only had 2 of owners tell me they will get resolution. Had excuses of never received voicemail to owner just got back in town. It's been over 2 months and still no resolution

The installers parked their truck right in front of my garage and drove over my landscaping. When I…read moretold Levi's Floors installers about this rude and unprofessional parking job, they told me there wasn't an issue and that they would move their truck (no apology offered though). I can't believe they think parking in this way is ok -- they may have destroyed my hedge! The plants were dislodged and it's possible now that they'll be dead within days. The installers were rude to the point of being aggressive and denied that they had anything wrong. I can't believe I have to write this, but they did nothing to fix the situation and made no offer to compensate for the damages. A simple "sorry!" and an attempt to understand where I'm coming from would have gone a long way. I have photos of the truck running over my landscaping, and the company's denial of the facts doesn't mean they're right. They've done nothing to rectify the situation. Their hostile towards the public and they run roughshod over people's property. I'm contacting the Better Business Bureau, Angie's List, Home Advisor, and Google to communiciate my concerns with this company.