I used them for a client last summer where we had an emergency repair needed, good news is they came out that Friday afternoon on very short notice and completed the repair as expected in a courteous fashion. Only criticism was the work was done for more of a premium price than typically charged by some of the competing operations in the area that were not available. They did quote the price up front however, we could have declined, so it is fair to say we got what we paid for and the work was done as expected. read more

Appolo Plumbers are price gougers. I needed a plumber to install a new gas hot water tank I had purchased from Lowes and brought to job site. I had drained the old tank and they still quoted $2377 for a 2-3 hour job! When I said $766/hour is awfully high for a 2 hour job the tech said it was because they were going to put carpet protector, had to take off his shoes and install an earthquake strap. I pointed out my old tank (same size as new one) has a good usable earthquake strap already installed and all the tech's excuses for $2377 were rediculous The tech said things in front of my tenant to scare her and try to force me into using them. I declined, paid the $99 estimate charge and told them to scurry along out the door. Next day I found 2 plumbers who quoted me $1200, $1250. Then 2 that said $400 and $350. I chose the $400 guy. He got job done in 1.5 hours and charged me $700 due to a little extra work he had to do. Don't be fooled by Apollo's "we'll get there quick, smooth bull shit, and we'll give you an estimate". Apollo spent 5 minutes looking at the job, 10 minutes writing up their bid for the $99 estimate fee I paid. They are highway robbers. read more

I called Apollo to replace the wax ring seal on my master bath toilet. The returned my request through Angies list within 2 hours and had a plumber out the very next day. Matthew, the plumber, was even able to arrive early. He was incredibly courteous, knowledgeable and communicative about the process of the repair. Unfortunately upon lifting the toilet he found some water damage. Matthew walked me through my options. When I decided that I didn't want to put the toilet back on, but rather contain the problem and have it treated, he contacted another company Apollo works with to assess the issue. He stayed until they arrived (just in case I decided to go ahead and put the toilet back on). While this new crew tried to explain to me the process of the repair, I got confused. Matthew stayed and translated for me :) until he was sure I understood what needed to be done and felt comfortable with the new group. He charged me only for taking the toilet up and gave me his contact information. He said that if I start to feel uncomfortable with anything or had more questions, I could give him a call anytime. I was super impressed with Apollo and although I hope I never need them :) they have my business from now on. read more

Oops! Fence Installer. If one can address a broken sewage line or unclog a drain it is Cory at Apollo. I called at a ridiculous hour in the AM and got a service call in thank you, Debbie, for being so patient at such an hour. Cory's bio was texted to me prior to service call so I knew in advance who was going to be knocking at my door. Cory was extremely polite and answered all my questions as I followed him all around as he located the clean-out for the drain. It was nice that he was focused on the time and urgency of the matter as I did not want him to stop just to have a long conversation as to details. Once the cleanout was identified he went to work on the drain, I excused myself to grab my rain jacket and return as it was raining, but before I could return in less than 5 minutes he had the tools out of his truck and the drain open with a camera and snake gaining info as to what caused my 1st-floor bathroom to overflow and then some. In less than 15-20 minutes Cory had the drain unblocked and asked me to look into his camera at what appeared to be a hole and concrete in the sewer line, Oops it appears the hole may have been caused by the installer of the wood fence post that hit the sewer pipe unknowingly and when they cemented the fence post the concrete leaked inside the pipe and created a 75% permanent blockage. Why this isn't the first time of a clogged drain, but the first time a professional actually found the damage thanks to Cory. Apollo also gives discounts to local employees of Boeing so Thank you. read more

Quinn came out within just a few hours of my call. He was professional, personable and fixed both the issues with my shower head and handle with complete satisfaction. I would highly recommend Quinn at Apollo Plumbing. Fair prices and they get the job done! read more

Called on Fri evening for a plugged sewage main in the house. When I was called back about 20 minutes later, asked what their charges maybe aprrox. and received no answer. My fault for not getting the approx. charge. Was given a 2 hour window on Saturday. They arrived at the end of the window, asked the technician what the rates were and was quoted $550 for the unplugging of the drain and because of no clean out an additional $350 to pull the toilet. For that kind of money I would be money ahead to buy my own snake and have it forever. They were over twice the price of the company who completed the job. As said by Jackie O they are CRAZY OVERPRICED read more

I'm very thankful to Joan and Mark from Apollo Plumbing. I had a leaking facet in the kitchen. First I have checked if I can see whether it is leaking from any tube connections where I might be able to do something myself. It looks like it was leaking from within the facet under kitchen counter. I didn't no think that I can do anything about it. I have called to a few plumbing services from the neighborhood from Yelp. Since the facet was only leaking while on, it was not urgent. Still I was hoping to take care of it quickly. Most services offered to come in a few days. One offered to make an appointment in a couple of weeks. When I called Joan, the appointment was made for the same day for one hour after my call. Around the time of appointment, Mark has called me. He asked me about a facet and whether it was a pullout kitchen facet. When I have confirmed it, he suggested on the phone to pull it out and inspect it. Right then and there I saw that connection of the flexible tube to the faucet head was the problem. I realized that I was able to take care of it myself. I'm very grateful to Mark. Bottom line is that he helped me to solve the problem in 5 minutes ... and for free ... and on the phone. If I ever will have problems with plumbing in the future, I'm calling Apollo Plumbing right away. read more

Called Apollo to replace our water heater. They were cheaper by about $500 with same equipment than other bid, came out the same day. Finished the job in about 90 minutes. Mark was on time and polite. thanks! read more

WOW! Matthew was on time, polite, honest, and fast. He explained what he was doing and cleaned up nicely. We were so impressed by Apollo Plumbing! We'll definitely use them again and recommend them to our friends. Thanks guys! read more

Had Apollo give a quote for a master bath remodel. Need to move a shower drain 12 inches and install 2 shower configurations. The walls are open allowing for open access to complete the work. Estimates to complete the job was 1 day of labor, however, I was speechless when the quote came back at $2,800! Apparently I went into the wrong profession. Materials won't exceed $200, leaving an absurd amount for labor. Thanks to YouTube and a little Apollo overpriced motivation, I'll be taking on my own plumbing project (already planning on doing the rest of the work). Simply unbelievable. read more

We had a toilet that was leaking at the base. Called Debbie at Apollo Plumbing late afternoon on a Friday. Corey was at our house at 9:30 on Saturday and installed a new toilet for us. We will definitely call them for future plumbing needs. read more

I did a 'live chat' with Apollo plumbing's web site after spending the better part of the morning trying to get a plumber to come out to my home (it was Friday morning when I heard dripping in an interior wall of our home). I already had an appointment with another plumbing company for the following Thursday (ugh!). After the live chat, Cory called me to let me know that Alex was on his way after his lunch break. I received an email from Apollo with a link to Alex's bio - I knew who was showing up at my door before he arrived. After I described our problem (I heard 8-10 drips in the wall after a shower on two consecutive days), Both Alex & his helper agreed that I may simply be hearing dripping inside the pipes vs. a leak & recommend I call The Flood Guys right away to do some leak detection. They did not want to cut into our walls without making sure they were indeed damp and wanted a higher level of service than a moisture meter. The Flood Guys (that's another awesome review) came out that day - and Alex & his helper left & said Apollo would contact me for a Monday appointment if it was deemed necessary. They came, they saw.....they charged me NOTHING. Apollo Plumbing gives a discount to military, educators, Boeing employees as well as other groups (check their web site). Thank you, Apollo Plumbing for your fast, friendly, honest service. Alex and his helper were awesome! (Follow up: Walls were dry & it was determined that the random drip sounds were water in the pipes. Also no charge from the Flood Guys for leak detection.) read more

I really appreciate the quickness and thoroughness of Apollo plumbing and their field plumber. They helped me with my home where I had to use a licensed plumber to renew a toilet wax ring and ensure a seal on a clean out cap. The plumber was very professional and courteous. He knew I could do the job myself but he let me be assured that there was a great company and a great warranty that stood behind the work...not to mention he was very experienced. I'm having to knock off a half star because it was indeed pretty expensive and another half star because I learned there would have been a trip charge if I had only gotten an estimate without having the work be performed at the time of arrival. Either way, the work was done very well and I would use Apollo again if all else failed. read more

Excellent service and fast. The plumbing technician was professional, friendly, and found a way to replace a section of leaky copper piping in a very awkward and tight space without having to call in extra contractor services. I would definitely use them again. read more

Quinn, Joe, and Tyler were very professional, efficient, on time and more than fair on price. We had our main water line break under our driveway. It was a difficult job and they were persistent. I would definitely call them for any future plumbing needs. read more

I had 3 issues that I needed fixed. One I really needed to be dealt with at least within a day. They were able to send someone out within 2 hrs! (No emergency charge.). The plumber was very honest about what I could do vs paying to have done. I decided to have two of the issues done. A hair pricey, but all was done wonderfully, professionally, friendly and clean! And they conduct all paperwork and payment electronically, which I like! read more

Our gas water heater failed late on a Thursday night leaking all over our garage. I had read reviews online about Apollo and decided to give them a chance based on the positive feedback they had received. I called Apollo first thing the following morning, Friday and talked to Dan the owner. He said he would have someone out to my house within two hours. A short time later Mark one of his plumbers called me to check in and told me when he would be arriving. Mark arrived on time and quickly got to work getting our new water heater installed. Mark was friendly, courteous and professional. Mark explained what he was doing and gave me some pointers on how to extend the life of the new water heater he installed for us. He got the tank installed, connected the gas lines, and lit the pilot light for me. Mark made sure to have me open all the water faucets in the house to get all the air out of the lines before he left in case for some reason there were any problems. Mark made sure all my questions were answered and explained all the work he had completed. Today I was pleasantly surprised when I got a call from Dan who was calling to follow up and make sure everything was working with the new tank and see if I had an questions or concerns. Apollo Plumbing did a great job! I will definitely recommend them to friends and family and also call them again for my future plumbing needs! read more

I had a water leak in my ceiling this past 4th of July. Called 3 different plumbers and the only one who called back was Dan from Apollo plumbing. Mark was able to come out Sunday. Mark and I tried for 2 hours to replicate the leak but we could not locate it . 15 minutes after he left it started leaking again . I finally saw that a small nail punctured the water line . I called Mark back and told him i found the leak . I told him I could hold out until Monday but he insisted on coming out again at 530 pm on a Sunday. He fixed the leak quickly and effectively. Kudos to Mark for going the extra mile and being very professional ! read more

I recently relocated to Lake Stevens. Apollo was recommended to me by another local plumber who was too busy to deal with my plumbing emergency. Diego came out and was super helpful; he handled the emergency and helped me sort out some fixes to the jury-rigged plumbing in my 1926 house. His can-do attitude and budget-minded solutions were really appreciated! Thank you, Diego! read more

Had a break in my sewer pipe, was quoted and charged $3300 to fix about a 4ft section, total length of pipe is about 25-30ft, from outside the house to the main city sewer line. Anyways, paid for it had to get it fixed bit the bullet. Had them come out again for a similar problem about 8 months later, nothing of their fault but then was quoted $4500 to replace the whole pipe 25-30ft. The math doesn't add up for the labor and materials?! Now why didn't they give me this option the first time, I would have much rather paid more to replace the whole thing, than just a 4ft section for $3300. Lame!!! read more

We recently bought a house and need some plumbing to be done. We contacted them for an initial quote and Matthew came out to our house a couple days later. He was polite, professional, and did everything in a timely manner. We decided to go with them to do the work - he made us feel comfortable about his knowledge and the work he would do. You could tell he not only knew what he was doing but he wasn't going to do a poor job. He gave us another quote for other work we want done and we will be scheduling that soon. When it comes to your house you want the best and the brightest doing the work and it may not be cheap but it's done right and lasts.. forever. read more

After a failed attempt at replacing the shut off valve to my toilet myself, I called Apollo Plumbing and they were great. Mark was on time for the scheduled appointment and was fast and efficient at completing the job. Absolutely great experience, and I will definitely use them again. read more

I scheduled Apollo plumbing to replace a outdoor hose spigot. They were scheduled to come out on a Friday between 9 am-11 am. At 10:30 I received a call stating that the plumber had called in sick. I rescheduled for the following Friday from 9:00 am-11:am. At 9:00 am I received a call stating that Friday was their emergency day and they could not make it out to replace the spigot. I am not sure why they scheduled me on a Friday when that is their emergency day. I told them I would not reschedule and would go with a more reliable company read more

The person came. He couldn't find the shut off valve . And he said , I can not do. Anything . Another company came , found the leakage and fix i read more

My wife and I were really pleased with Apollo plumbing. We had Zac Hovde as our plumber he was exceptually friendly, personable, and super helpful. I highly recommend Apollo Plumbing. They aren't out to just take your money if that's what you think. They are a solid company that is ginuine and wants to help you out the best they can and try to save you money the best way they can. I also called and talk to Samara she was great too!!! Thank you Apollo team. read more

They say you get what you pay for. Not these guys! Its somehow the opposite. Had to call them during a pipe leak emergency. $1600 for the job, valve cost was $200. The rest? perhaps labor for a 1.5 hour job. That's the highest paid hourly job I have ever seen. Still worst part? They fixed it wrong - twice!! Had to call them again, take time off work to be at home... worst experience ever. Oh, and they don't provide itemized receipts. They say they just bill per "job", not by parts/labor or hour! Shady accounting... read more

These guys were great! I had a sink issue (needed disposal replaced and pipes re-done), and everything from the scheduling, to the phone call when they were on their way, to Mark's demeanor, to the work, to the final cost being the same as the estimate... these guys were fantastic to deal with. Felt good about having them in my home and working on something that was important to me. I'll definitely use them for any plumbing issues that come up. read more

Mark was very professional, courteous, and able to work around my schedule to fix a drain clog that I had already tried every trick in the book to clear. A tough job, that included cutting of multiple sections of pipe, replacing waste overflow to my tub, and replacing 3 old metal joints in the piping. All in a crawlspace that was no more than 2 1/2 feet tall! Price was fair, work was impeccably done, and within the estimated cost. Thanks Apollo! read more

We used Apollo for our back flow system in N Everett and were very happy with their work, so I was glad to call them when I was in a pinch to get a bathroom vanity installed before family arrived. The scheduling went great, and there were a few issues that I took care of myself. I am surprised to see folks indicating they are reasonably priced. I was charged over $150 per hour for labor, which seems extraordinary for the simple task of hooking up a bathroom vanity (water hoses and drain only - the plumbing was existing). Mark estimated 2 hours, which I questioned, and he indicated he over estimates so as not to over charge. Great. Then, he finished at 2 hours to the minute (which included a 30 minute trip to get a part). I also felt he was unprofessional for the repetitive criticism of the quality of the parts that came with the vanity - saying they were cheap, garbage, useless, etc. One comment would have been sufficient for me to get the point. I will unfortunately be looking for another plumbing service in the future. read more

I needed a sump pump installed to meet a buyer's request from the inspection. Apollo Plumbing understood that timing was critical to keep our closing on schedule and had a plumber out the next day to provide an estimate. Diego, dispatched plumber, was patient with all my questions and I had a lot of questions, since I read up online about various sump pumps...trying to be somewhat informed prior to the appt. I cannot comment on the quality of the work personally, since I am not going under the house. However, my perfectionist dad did go under the house to inspect the job and he was impressed with the professional job Diego did. Diego is a rarity, since normally my dad uses the phrase "crap-manship". I appreciated the job Diego did and that I was able to feel good about hiring a quality plumber. A very satisfied client! read more

I really liked the guy who came out to help us with a clogged drain, but it turned out the rooting did not fully address the issue, and for something not fully fixed $600 is a steep price. Had to hire a different company for the last bit. read more

Apollo was supposed to come give me an estimate on my rental, they went ahead and did the job without telling me and charged me a lot more than the other estimates. They lowered it to the average bid I had received after I complained. I also had a drain cleared at my house which I was charged 500 dollars for, I thought that seemed really expensive, especially since the problem came right back a couple days later and still has issues. I was expecting it to be resolved for that kind of money! read more

I called them because reviews seemed to be good and they are local. Made an appointment for about a week out, but someone called in sick so they had to reschedule, then the next time they sent me an email that they were coming out the next day but then that was a mistake so they didn't come out, and made another appt for next morning. Once again someone called in sick so they had to move that appt to later that day. Finally Mark B and his assistant showed up to replace a spigot on the side of my house because it froze over the winter and split. At first they said they didn't have the part so I told them it was ok to use the one I bought that was a little to long, but then they found a shorter one in the van. Then they gave me a quote of $410 for something that was going to take less than an hour to do. So I said no thank you, then Mark got irritated and mad that I was not going to do that. Long story short had it done two days later from a different plumber for $160. Don't fall for their flat pricing system. read more

They came within 30 minutes of my first call. Not only was the service fast, the customer service provided by Corey W. was exceptional. Friendly, nice, and very affordable. They also have a convenient online chat for booking appointments. I've never had a better experience! Thank you so much! read more

Had a recent terrible experience with this company. This company is not ready to share details of parts that they changed in my home bathtub, when I asked to give me the breakup of $350. With this lack of transparency, I wouldn't trust for further business with them. read more

5 stars for service. Alex was professional at changing out my kitchen faucet, everything is working well and was done nicely. I have been an Apollo customer for a very long time. I have recommended them to others. My issue this time was with the price. I was made aware of the price and I agreed to the charge - after I picked myself up off the floor. $520 for the work alone, I supplied the faucet (fotunately I had a coupon which brought the price down to $475). However, this was approximately an hours worth of work. We were coming off of 2 weeks of having a trickle of lukewarm water coming out of our kitchen faucet, so we bit the bullet. Just seemed to be supre expensive to me and I will be shopping around in the future. It's a shame, because I really do like their work and the company a lot. If all plumbers charge this much, well, then we'll be back. read more

I want to say thank you for the excellent customer service that we received from Apollo. I had a large sewer line back up and needed some urgent care. I used their instant chat format on-line and was talking to a real person within minutes at late hour of the night. They logged my issue and committed to getting back to me as soon as people were in the office. They did one better : I started getting text messages from them at just after 6am the next morning. Samara was gathering more information from before she even got into the office!! She then set me up with first available appointment and sent Zach out. I think he was there by 9am that morning. He made us feel very comfortable with his competence and clear run through of the options. He prepared three quotes for me and made his recommendation. I compared this by quoting one other company that I had dealt with in the past but decided to give the business to Apollo mainly due to my confidence in their customer service. They say customer service wins business ... in this case they are right. I won't go into the dirty details, but the job entails some significant digging work at multiple locations of the pipe and splicing of new pipe with old clay pipe. Zach did an amazing job over about three days, with half of that being in cold rain. He kept me up to date with progress, took pictures for documentation when I asked and overall kept up the great customer service. To put cherry on top, he set my back yard back to better than it was when he came, building back a small retaining wall I had taken down and stacking paver bricks on a fire pit I was in the middle of designing/trying out (that wasn't even part of the job!). In summary, I hope you will give Apollo an opportunity to win your business. Thank you. read more

Called Apollo plumbing and they were able.to come out the same day. Arrived at 9:20 am and told them the problem. I asked how much it would be, I was told it was $300 just for them to come to the house. Figuring I was in it for that amount already, I decided to have the repair done. The total to repair pvc pipe was $650+. In hindsight, I called several other plumbing companies for their hourly rate which they provided without hesitation. Apollo plumbing will not give an hourly rate. Apollo will not breakdown their costs. Apollo plumbing will not allow anyone to speak to the owner. The plumber, Alex, Finally called me back to discuss the price. He denied telling me the service charge was $300. The phone was answered promptly, the plumber arrived on time but DO NOT HIRE APOLLO PLUMBING!! Their price is outrageously inflated!! The part of the job that I did not look at before they left was shoddy. It appears I am not the only customer Apollo plumbing took advantage of during an emergency. Stay away from this company. read more

My regular plumber was on vacation. I tried Apollo based on Yelp reviews. Leak at my shower connector for cold water. Wall was already cut open and the leak location known. For a 8" piece of hose pipe, a brass connector and 10 minutes of labor it was $300. Crazy expensive. He was here for 15 minutes. I wasn't charged that much to put in a hot water tank with my normal plumber. The guy was nice and he did a fine job screwing in the new piece. But.... WAY TOO EXPENSIVE! read more

$1300 to roto-root our line. We really got taken to the cleaners by these guys. We just moved to Edmonds from California and I had a clogged toilet and bathtub that didn't drain when we got here. I called through about eight companies on yelp and no one could come out until the next week. Apollo plumbing moved some scheduling around and got someone out here the next day. They wanted all the money upfront with no guarantees that what they did would work. He was here for about an hour and a half to two hours. I didn't know much about plumbing and we only have one toilet that wasn't working in a house with six people. I've asked around since and been told $600-800 would be the norm. I totally feel taken advantage of. I really should have researched on Google what the job that they were going to do would cost on average before paying them. Do not call them unless you already know what a plumbing job should cost because they are worse than a sleazy mechanic taking advantage of an old woman. read more