Great staff and overall environment! If you come here, definitely ask for Sandy Jeng--she goes…read moreabove and beyond to get you the deal you want (she deserves a raise). She's also very kind and funny. They have a great selection and some of the best deals around. We were looking for everyday rings to wear casually and found exactly what we wanted.

My husband and I were just at the mall and decided to stop by and look around Kevin Jewelers with…read moreno intentions to buy anything. I have to say, Maha was such a great sales associate, helpful but not imposing and she indulged all my questions and showed me all the pieces I was curious about. Her manager Diana was just as great answering my questions and discussing options. I was so impressed by Maha and Diana and really appreciated how patient and helpful they were with me; they totally inspired trust and confidence that I ended up updating my engagement ring! Diana was so sweet, she got my wedding band so that my rings would match. Maha even cleaned my other ring while Diana was writing up my order. Fast forward 2 weeks, Diana gives me a call that the ring is ready as promised. It was gorgeous. Emerald-cut with baguettes, with my wedding band polished to match the new ring! Service deluxe. I currently have two vintage earrings from my grandma Diana is helping me with a replacement stone prongs-tightening and I'm looking forward to getting them soon. I plan to make more purchases with them in the future!

We had an excellent experience at Lovisa! We brought our 3month old daughter in to get her ears…read morepierced. The woman who pierced her ears explained everything, step by step and gave us all the time we needed to console our daughter after each pierce. The did not offer to do both ears at the same time as there was only one worker at the time. We chose lovisa because it allowed walk ins. We were skeptical at first but I did not want to wait, and I'm glad I didn't. We purchased the diamond earring, and it came with the cleaning solution and a donut pillow for our daughter. She even received a bravery certificate, which I thought was cute! Thank you so much for making this moment special and easy for us as first time parents! It's been a week now, and her ears are healing very well! She doesn't seem bothered by it at all! If you have small babies; I say just do it! 3 months was the perfect age for us!

Cuteness overload of earrings I love them thank you so very much. I love the designs you carry at…read moreyour store.

I am a senior citizen and have never posted or given a review on Yelp, but I have to this one time…read more let everyone know what a wonderful experience I had at Daniel's jewelers at the Arcadia mall. I was helped by a young lady Mai. I was so impressed by her Customer Service that I had to let everyone know what a wonderful employee she is. She was attentive, friendly, and your Customer Service skills exceptional I came in looking for a piece Dodger bracelet, which they didn't have at the time. she took my name & ph # and said she would call me when they came in. . I've heard that before I never received a phone call. I was pleasantly surprised a week later when Mai called. bracelet had come in, made arrangements for me to pick up my item. Daniel jewelers is very fortunate to have such a wonderful employee. She's an asset to the company and if anyone has any business to do with Daniel jewelers come and see Mai at the Arcadia fashion mall she will take care of you. Thank you again. It was a pleasure meeting you. She made me feel like I was not a customer, but a friend..

Came in looking to maybe upgrade ring , there where 2 female employees not one of them acknowledged…read moreus ... no hello do u guys need help nothing walked out ... please train your employees better then we wonder why business go out

This is a beautiful store in Pasadena! Wences is so nice,…read morefriendly and helpful. I asked my daughters for a Pandora bracelet for Christmas! I love bracelets because you can wear more than 1! I have always wanted one and been dreaming about it for a long time! Also, they'll be able to buy me charms for future mother's day, birthday and Christmas gifts! It is definitely a gift that can keep on giving! Wences was so patient and helpful in showing me the accessories: the beautiful spacers, stoppers, etc. What was nice is that Pandora was having a 40% off Black Friday Sale on selected items! Wences showed me 2 different safety chains! It was so nice for him to put it on so I could see which one I liked! I chose the silver one to contrast my rose gold heart closure charm bracelet! I chose these 2 dainty white daisy like flowers that were on sale! Also, these 2 sparkly pink cherry blossoms stoppers were so gorgeous! Since I live in Honolulu, Wences also mentioned I could go to the Honolulu store in the Ala Moana Shopping Center to get it cleaned! Awesome! I am so happy and have been wearing it everyday and will enjoy it for a lifetime!

Came to purchase a gift for my daughter and so glad I did. Staff was friendly and helpful, some…read moreknew more about the product than others. Pandora is not cheap but you usually get what you pay for.

Lance was exceptional. From the moment I walked in I was warmly greeted and he tried to be as…read morehelpful as possible without being to sales centric. I told him the color/style of bracelet my wife wanted for her first mothers day. At no fault of Lance the timeline was rather short and he was upfront about how it may be difficult to get the piece in time for mothers day. Low and behold a week before Mothers Day I got a call from him letting me know the piece was in and ready for pick up. I'm really happy to have met Lance and look forward to reaching back out to him for future pieces!

I love Van Cleef and have been a customer for some time now, but this was my second time visiting…read morethis location. I did stop by once a couple of months back, and the experience was quite similar, so I decided to purchase online instead. This time, I was slapped again with such poor and rude customer service. I was checked in by Sean Chin, who came out with a huge smile, and once I said, "Oh, I know what I want. I would just like a Sweet Alhambra pendant," he automatically changed his welcoming attitude into absolutely ignoring my existence and doing the bare minimum. Yes, this pendant is just over $2,000, but I have spent way more with VC, and the fact that he is treating customers differently just because of the price mark, which, to be honest, is not a small price tag (especially if you're a girl boss treating yourself or your loved ones with your hard-earned money ;) ) shows that they are trained to treat customers differently based on the price tag. In the past, they would take me to a table, place the jewelry out, present different options, and talk about a piece, as honestly, each piece is pure art, but this time he tried showing me the necklace in the middle of the room, no table to place my belongings, literally just standing in the middle of the store with him holding the necklace in his hand, until I asked where can I place my water and bag... Such a shame that this poorly trained customer service is running such a beautiful name. VC really should consider investing in training. I definitely won't be trying this location for the third time and rather purchase online myself or drive to the Costa Mesa location.

We had a great experience at Brilliant Earth with Mavis Hilsdon. She welcomed us in and worked with…read moreus closely to explore the different styles that Brilliant Earth had to offer. Beyond just showing us the rings, she encouraged my girlfriend to try them on and consider how she feels with the rings. She provided encouragement when we saw designs we liked and was very engaged in the process, guiding us along the way. Additionally, she was transparent about the pricing and financing options, which I appreciated. I would definitely recommend Brilliant Earth, they have a wonderful selection of engagement rings and a brilliant staff that works closely with patrons to help them find exactly what they want.

I had a great appointment with Nicole. I have just been starting to search for engagement rings…read morewith my partner and been looking for a place to get educated on the many variety types and customizations out there. Brilliant Earth was definitely the place that offered education on the types of metal, 4 C's, where their jewel's are sourced, and how lab diamonds worked. Making the reservation online was so fast and simple. The 50 min reservation went by so fast. Nicole guided me easily throughout the session when it came to indecisive moments. After the session, they do send out an email enlisting all the choices you made with the quote. If you decide to proceed with your engagement ring, you can choose to deposit 50% of the cost if you decide to proceed with the ring at the end of your appointment. There is a 30 day return for unworn rings, 1 year resizes, and complimentary ring cleanings whenever you bring to brilliant earth shop.

My husband and I have been going to J& M Jewelry for years. I have a hard time beleiving that Moiz,…read moreor his assistant, would be anthing but professional and honest. From our very first visit Moiz was a great help in making design decisions and picking out quality jewelry. Unofortunately in 2001, due to financial problems we had to sell back one of my rings. Moiz and his assitant were kind and supportive at a very difficult time. Years later, when we were in a better financial position, we went back to Moiz and he gave us an even better deal on a new wedding set knowing what we had been through. I have recommended Moiz to other people who have been just as happy with the quality and service they received. We are now living in Austin, Texas but still go to J & M for all our jewelry. If you're looking for great quality and customer service that goes above and beyond this is the place!

Out of all the jewelers in the jewelry district, learn from our mistake and DO NOT GO HERE…read more We are repeat customers and were treated with disrespect and dishonesty. The 1 carat eternity band we bought in September fell apart in 3 weeks and the owner, Moiz, blamed and mocked us. After charging us more money he finally agreed to replace the stone. After I picked up the repaired band, I took it to a few jewelers in the area (recommended on yelp and through friends) and found out that the total carat weight was only .77, NOT 1.0 carats as indicated on the receipt. All of the jewelers also commented on the poor construction of the band (very thin metal framing the stones which is why they became loose so fast) and said it was only a matter of time before it would fall apart again. Rather than going back to deal with these horrible people, we ended up spending even more money to get the band re-set at Bridal Diamond Palace. The owner, Neil, was respectful and honest.

Had a great experience, got a great bargain for earrings, will be coming back for other stuff…read more Since I was here decided to clean my wedding ring, they charged me only $20 and was ready in 30 mins, looks great. The customer service was great. I parked on street but there's a parking structure in the area.

We've been going here for a long time... 25yrs. Family owned that caters to its customers with…read morehonesty and integrity. Thank you very much Helen & family!!!