Phyllis custom created a ring for my daughter using the stone from my mother's birthstone ring. The finished product was exactly as my daughter requested, and even more beautiful than we could have imagined. She also took great care in sizing, retipping prongs, and replacing a missing stone in another family heirloom. I would recommend her to anyone who needs jewelry repaired or custom made. She also has a gorgeous selection of jewelry to choose from in her store. read more

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I brought in my mother's wedding ring to have the diamond reset into a necklace. The owner purchased yellow gold ring from me and had the stone reset in a white gold necklace. She taught me about the stone, and how to care for the necklace and my other rings. Very friendly, professional and welcoming. read more

The yelp page notes that this is a business that does watch repair and watch battery replacement, among other things. You can see it listed many times including "most mentioned services" and if you request a service via yelp you can choose watch repair. I went to the store yesterday and said I was here for a watch repair and watch battery replacement and they told me they don't do either of those things and told me to go elsewhere. I feel like it's because I was wearing sweatpants, but I don't need a nice outfit for watch repair. They were somewhat rude about it but mostly this review is here in case you are considering watch repair or battery replacement definitely go elsewhere since according to the staff that's not what they do. They should absolutely take that lie down from the yelp page if that's the case. read more

We got our wedding bands from here and love them! I got a 18k gold band with diamonds which I am in love with. Phyllis was so helpful and patient with us as we made our decisions and helped guide us in browsing when we didn't have much of an idea of what style we were looking for. We loved that she was able to customize designs so we could get exactly what we wanted. Overall, so happy with coming here! read more

After going to a few different jewelry stores, we settled on Prestige. Phyllis is absolutely amazing. I had an exact idea of the ring I wanted. She brought that ring to life. Totally custom-made. It is absolutely stunning and I get compliments on it all the time. I still can't believe she was able to get it so perfect. I was very specific with what I wanted! We will return to this store to get our wedding bands made. The customer service is next level. I would recommend this shop to everyone! read more

Super friendly. Set my diamond for me at a nice price. Was available to pick up really fast too. Thank you!

We have worked with this amazing jewelry store before when we needed my wedding ring resized. They were very polite and accommodating with our needs. We recently revisited to have the same ring (10 years later) reshaped into place as it had become warped over time. Within minutes it was back to perfect and the kind gentleman didn't even charge for me for the service. It was unexpected and very generous of them to do. Thank you for being good to us again all these years later! read more

We purchased our wedding bands from Prestige and it was such a pleasant experience! The shop had a great selection of rings in different styles, and the owners were patient and thoughtful and never pushy as we considered our choices. They were able to have the rings ready in a week, and happily cleaned my engagement ring a few times. We are very happy with our rings! read more

Such a great family owned company that's been around for generations. I shopped around and they offered the best price, almost half of some of their competitors not to mention they finished my bracelet and earrings in less then 24 hours. So helpful and friendly. Highly recommend. read more

Prestige Jewelry - Jewelry Near Me - Pasadena, California

I have been a customer of Prestige Jewelry for a few years now for custom jewelry alterations and I can not say enough good things about them! They are kind, friendly, affordable and their work speaks for itself. Everything they have worked on has held up perfectly and Phyllis the shop manager even remembers my name and the jobs she has done for me in the past even though they were very inexpensive jobs such as engraving and adding or replacing charms to Tiffany and Co silver bracelets and necklaces. Other jewelers had flat out rejected working on these pieces because apparently Tiffany's has a very high standard of craftsmanship that is difficult to replicate. This is definitely not a problem for prestige and you can barely tell where they have done the work. They have a loyal customer in me for any of my future jewelry repair and cleaning needs. read more

Prestige Jewelry - Custom alteration of Tiffany's vintage silver necklace to a bracelet. - Jewelry Near Me - Pasadena, California

I was going to go to another jewelry shop but they were unexpectedly closed! I was so bummed until I found this place on Yelp! I called ahead and they were open! I am so glad I came here because Jeffrey was very helpful AND my 4 rings were ready the next day!! So fast! I needed 4 different (mostly silver) rings to be resized bigger. He gave me a deal since I had so many rings (4 for $40 instead of his usual $45 per a ring). There was no price difference for if I needed them smaller vs. bigger. I was so happy to get all 4 rings back and they all fit me!! The two fake silver rings are discolored on the bottom but he warned me it would look different. I am happy with the turnaround time and that I can finally wear my precious rings! read more

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I've had this watch for many many years. And when it stopped working, I simply put it away. Naturally years later. as I was unpacking from a recent move. I came across it. I was reminded how much I loved wearing it. I searched for a place to repair it (put a new battery) and came across this one which happens to be across the street from my work. The couple that was behind the counter were absolutely lovely! It was very affordable for the battery replacement. And super quick!! I most definitely recommend them. read more

Prestige Jewelry - Jewelry Near Me - Pasadena, California

The best jewelers in Pasadena. So friendly and knowledgable. So willing to find me exactly what I was looking for (which was very particular). They also had the fairest pricing that I came across after visiting several other jewelers. read more

Omg! Finally I don't ever have to go to DTLA for my jewelry care and needs!!!! This place does everything from repairs to adjustments! I had a ring I needed to be polished and they did it in one day! The two people who own it are so kind and transparent with pricing! I love they are a small business and they are part of the pasadena community! read more

They do great work extremely cost effective and is trust worthy, they repaired my wife's anniversary band and did an amazing job. If you need your jewelry repaired this is the place to read more

A huge thank you to the owners at Prestige. Great service, helpful, and kind. Easy parking too!

I went there to fix watch(only length), necklace. They were very kind, and service was quick. Price was 25$ for both, so i think it was also reasonable. read more

This place is the worst place I have ever gone to. The service was incredible rude and disrespectful. I had called previously and explained to a women that I had a Vivienne Westwood Platinum brooch and I needed it fixed. She said she would need to see it so I went in to show them. The man immediately looks at it and says "oh I can't fix this it's not gold" I explain to him that it's platinum and he says to me "it's not and you don't know what you're talking about". I further explained that it's a VW brooch worth a couple hundred and that it was platinum and he just walks away. Quite literally the worst customer service I have ever experienced and to anyone wanting to go here - I would steer clear and go to the jewelry district. For a small business - they are not in the business of keeping business. read more

I went into Prestige after reading all of these amazing reviews to resize my engagement ring. The ring retailer would have done it for free but it would require 4 weeks as they had to ship my ring off... of course my hesitation settled in for a ring I just received / proposed to. Prestige was so kind and helped me the same day to resize my ring. 100% recommend. read more

Fantastic service from Jeffrey and Phyllis! I wanted a custom ring made, so I went in one weekend and had a chat with Jeffrey who was extremely helpful and understood what I wanted in the ring. In just 2.5 weeks, he made the ring, updating me via text of the initial renderings and I had some questions that he answered immediately. Then when I picked up the piece, Phyllis allowed me to use her loupe to inspect the ring and stone (as I brought my own center-stone). Can't thank both of them enough, will definitely be back in the future! read more

I'm so glad I found Prestige jewelry on Yelp! Phyllis was wonderful and helped me with resetting a diamond from an old necklace as well as custom making a ring with my loose diamond. I'm so happy with the quality of the pieces and how everything turned out and I can't wait to work with Phyllis again to add more pieces to my collection. What I love about this place is that Phyllis listens intently to what you want and she never pressures you for a sale. I'm so glad that I found a local jeweler that I can trust and I will definitely be coming back. read more

I really didn't know what to expect. I took my bracelet in that my son accidentally pulled off while I was teaching him to skate. The gentleman there told me he couldn't fix it exactly the same because the gold piece was paper thin but gave other options and then he told me he could set it in a prong type setting. I think it was about $83 and I picked it up a few days later. I thought I wouldn't like it but I loved it! If it breaks again, I'm taking it there for the same setting. read more

Prestige Jewelry - Evil eye bracelet repair - Jewelry Near Me - Pasadena, California

Resize and repair of a ring my boyfriend bought while traveling. Excellent customer service, professional. Called for a quote after reading their great reviews. Went straight over and dropped for repair. Was ready and fit well upon pickup! Recommend for any future resizes or repairs. Thanks! read more

Prestige Jewelry - resize and reinforcement of stone - Jewelry Near Me - Pasadena, California

My partner and I had been shopping around for rings without any luck when we finally decided to try this shop. Phyllis was super helpful in helping us find exactly what I wanted. We didn't feel pressure from her to buy anything or get the most expensive ring. I described what I wanted and Phyllis right away put it together. It was the easiest experience ever. What made this even better is she got it to us before Christmas! Thank you so much I am in LOVE with my ring! read more

Amazing service! I needed to get my engagement ring cleaned and re-sized, and Jeffrey was so helpful and even caught a loose diamond that he fixed perfectly! In just a few days, he completed all of these tasks and answered all of my questions about proper care moving forward. I can't thank both of them enough, and I will definitely be back to get it appraised as well! :) read more

We bought our engagement and wedding rings here. When we were shopping for my engagement ring, we liked the band on one ring and the diamond halo on another and they happily made the ring for us that way (and for way less then I expected). They were very open to us ordering a lab grown diamond and got a couple different stones in the size we were looking for to pick between. (Other stores we went to tried to push us toward natural diamonds but that's not what we wanted). They delivered on time and the ring is beautiful and is holding up beautifully (we got it a year and half ago). I also love buying local as I can drop in whenever to get my ring cleaned and checked. We were so happy with our experience that we went back and got my husband's wedding band from them. Prices are very reasonable and service is impeccable. Definitely recommend! read more

I got an antique ring cleaned there and a bracelet engraved. They did a great job and I will be bringing more stuff in here. Thanks for being there for me when I needed you! read more

Affordable, fast, and did EXCELLENT work restoring my fiancé's engagement ring! Thank you so much!

I found this amazing jeweler on Yelp, and I am over the moon that I did! My now-husband and I were on the hunt for a place that could make a wedding band for me, and I was also looking for a jeweler who could fix a beloved amber ring of mine. This place did both of these things and were exceptional! My amber ring (pictures included) is a cherished piece of jewelry I have had for years. In a random accident, my hand got caught on a fence and warped the ring so that it no longer fit on my finger. I tried getting quotes from other well-known jewelers (ones in nearby malls/have commercials on the radio/TV) and they would NOT touch my ring because they couldn't tell what kind of metal it was since there were not demarcations indicating the type of material...but Prestige Jewelry? No way! They did not leave me out in the cold with my messed up ring. Phyllis (named in multiple reviews here) helped me out with my amber ring and was incredible. She tested my ring to ensure that it was silver (she said any jeweler who knows their metals should have been able to recognize this, but she tested it to be safe) and let me know that they would be able to fix it in about 7 days. They not only fixed it, but they cleaned it too! Additionally, they cleaned my engagement ring and it looked brand new. Because of this, I decided to work with them when it came to my wedding band. With about 3 weeks left before my wedding, this jeweler was able to provide mock-ups of a contoured wedding band that matched my engagement ring (made by another jeweler). Phyllis personally texted me with follow-up questions and blue prints of the ring. They even called me in when they were able to make a 3D-printed model of the ring so that I could see how it looked with my engagement ring. This allowed me to see if I truly liked what I had envisioned, and it also showed me that they cared about me as a customer. Fast-forward: these jewelers made a beautiful contour wedding band that compliments my engagement ring so well that you would think that both rings were made as a set. Their customer service was stellar, pricing was transparent, and turn-around time was quick. If you are looking to buy jewelry, custom-order something, resize or something valuable, and/or clean your jewelry, COME HERE. Seriously. I wish I could say more about Prestige Jewelry, but they are great. Located across from the Paseo and next to the Post Office, it wasn't hard to find, and you will be glad that you walked in to work with this amazing place. read more

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Jeffrey was great. He was very kind and attentive. I brought in a bracelet to have engraved. Prices were very fair. I noticed they did watch repairs as well and when i asked pricing, it was a done deal. Jeffrey changed batteries on my watches at a great price and he even offered to adjust my watch band and remove a link free of charge. It's the little things that make a huge difference for me. This sincere gesture is enough for me to come back and continue to give them business. Thank you Prestige for the great experience. read more

This jewelry place is a 10/10! I came here to upgrade my engagement ring and Phyllis and her team has been incredible. Phyllis is so detailed and provided high quality service. She listens to what you want and very patient. She made sure my ring is perfect, and gave me a good deal! When i picked up my ring today, I could not believe how beautiful it is. The diamond is high quality and the overall look exceeded my expectation! Will be coming back for cleaning and other services! read more

Prestige Jewelry - Jewelry Near Me - Pasadena, California

Came here to get a bracelet resized and their turnaround time was one day and their prices very reasonable for the quality of workmanship. When I walked in the woman who works there wasn't friendly or interested in small talk. The gentleman who is the jeweler was very nice and friendly. Will def recommend this place for their service. read more

I was shopping around to get a ring resized, going from a smaller size to a bigger one. This can cost as it requires new material to be added, so when I found out the price here, it was very reasonable. It took some time, about 3 days, to have it resized. The only thing I can say is WOW! They did an excellent, perfect job. I cannot even tell where the material, white gold, was added to the ring, it's as if it were original and never touched. I even showed the ring to some friends and they couldn't even tell either! They take pride in the work they do. If I ever need another ring resized, which I just may in the future, I am definitely coming back. If you need a ring resized I cannot recommend them highly enough. read more

Did such a great job on the ring 10/10 And had the whole thing done super quickly Must come!

I was very happy with the service I received. I came in for a re-plating, and the gentleman offered me a very fair price. He even cleaned my bracelet at no charge. This was a stark contrast to my experience in LA's jewelry district. I highly recommend Prestige Jewelry. read more

What a wonderful and welcoming establishment! I have been here for several jewelry repairs and they are always perfect. Recently, I was evacuated due to fires, and I threw many sentimental necklaces into a bag that ended up in a tangled, horrible mess. My necklaces were repaired for less than half of what I expected and I am so grateful! They also explained to me how to travel with my jewelry in the future. Thank you Jeffrey and Phyllis! read more

Based on others' reviews, I took 6 watches for new batteries. While I stood reviewing some antique watches and a ring I was thinking about getting repaired, they put in batteries in all. The service was super fast and very knowledgeable. I'm definitely bringing back some other pieces. read more

I had two pairs of earrings that needed to be reset sitting in the drawer for...years ‍...but Prestige did a beautiful job. Originally they estimated a four day turnaround but did it in two! Everyone was really nice on top of it. I didn't purchase any new jewelry but did look. Many beautiful settings...both modern and traditional...and beautiful gold pieces too! read more

Solid 10/10 for quality of work, service, price, and timeframe. I brought my engagement ring for resizing (size down). Despite the fact that resizing platinum rings can be difficult, it turned out perfect! They got it finished and polished the day after I brought it in. I love it! Highly highly recommend this place read more

I had a very thin, delicate necklace that needed repair. I went to various shops in the area and Prestige was the best in price and repair time. I went in on a Wednesday and my necklace was ready by Thursday. Other places were charging $40-$75 for a simple soldering job and Prestige did it for $25. They even texted me the following day to let me know it was ready. Staff and owner are so kind and helpful, I would definitely recommend to anyone in the area! read more