Family-owned business where they do require appointment before coming in. Good thing to note! I had to come in and get my engagement ring resized and it was pretty painless! It only costed me $30 ( depends how much you want to do) and I went down about .5 size. They were friendly and efficient with me getting this service completed. It took about a full day and a half to get it done and I was excited to come back and get my ring, it looked like they polished some more so it was extra sparkly which I liked since I knew I was going out that night to show off my ring to my friends LOL Not a bad place, feel free to check them out! read more

DO NOT GO HERE! This is the worst business owner I have ever experienced. My husband wanted to look for some jewelry and he denied his business but let two older women in and claimed it was by appointment only. He came out and said "it's a jewelry shop I can defend myself against two women but you I can't" I then went inside to see if he would help me and he said it was by appointment only. I then said oh you won't help by husband or myself and then he proceeds to say oh I didn't know that was your husband come on in. And I then walked away and told him he is a horrible person. I've never experienced something like this in my life! read more

After my success with the promise ring, I went back to get a Christmas present for my girlfriend. I chose a pendant with a glittering heart in the middle. Again this proved to be a great success. We went back to get a larger clasp which they did with no charge. They are also super friendly. The guy suggested we check out Harbor Seafood in Rosemead. We did and it was fabulous. read more

Lam's designs are amazing. He's honest and runs a great family business. We've been going to him for more than a decade and a half.

I was looking for a jeweler who can help me to make my dream necklace. Prince Jeweler made my dream come true. The necklace is exactly what I asked for in every little detail. I am very happy with it. I will definitely come back again. read more

Lam is an amazing jewelry designer and jeweler!!! I was hesitant about the work that he promised only because I wanted to preserve the integrity of my ring; it's really a sentimental piece. He took my ring t the next level and enhanced the beauty of it to the point I cannot stop looking at it. I have received so many compliments. It was a always a beautiful ring, but now it has a more brilliant shine that is so noticeable. This jeweler is highly gifted and talented. Plus, they are so welcoming and treat customers like family!! They are my go to jeweler!!! read more

We dropped by for a simple battery replacement. The first thing the owner said was, "who are you?" He really knows how to welcome his customers. I said my name and introduced my dad who was with me. The owner, who was not wearing a face mask/covering indoors, requested that my father take his mask off so that he could see if he knew him. My dad was reluctant, and so I said, "that's alright, we'll go somewhere else." The owner said to just take it off, so I firmly declined. He said that I was "too sensitive," so I turned around to leave. He declared it to everyone in the store, "he's too sensitive!" I was already halfway out of the first door, so I said, "thank you!" Then he said it one he more time. Parrot much? And again! Projecting now? I couldn't believe it. A new watch battery is not worth having my senior father contract Omicron from a maskless, careless, rude man. There are plenty of other responsible, welcoming businesses that can do simple battery fixes. This man was definitely an expert at customer service though... true pro. It's pretty clear from the other reviews that he is rude and likes to repeat himself. read more

Negativity is not something I like to spread but I waited a while to calm down before posting this review. I still feel that this review is much needed to maintain integrity. I took in both a wedding and engagement ring with the intention of only resizing them and was haggled into adding more features. I felt uncomfortable but went along with the owners opinion because he portrayed himself as an expert. The owner was very condescending and rude and tried to mask his unnecessary level of harshness with what he only described as "honesty". I later realized that this was simply a marketing ploy as his only concern was to guilt me into adding more features to make more money. I finally told him to not make many of the changes that he proposed, and he went on to split the wedding ring in half and failed to resize both of the rings. Forgetting to resize the rings is inexcusable as this was the reason why I initially entered the store. In fact, splitting the wedding ring made it smaller, and he did not properly fit the jewelry together so there were awkward gaps everywhere. I felt heart broken because these two pieces of jewelry were heirlooms. I immediately returned to the store to express my dissatisfaction, and I was met with threats to throw me out accompanied by a very aggressive attitude. He shouted at me multiple times when I never raised my voice once. This man is highly unprofessional and profits off of those willing enough to accept his gaudy bravado. It took months for me to write this review, but I am still unable to happily wear my engagement ring without thinking about the traumatic experience that I had at this store. I may not have posted this if I had received a refund and apology. read more

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Lan is my go to jewelry person. He has designed two rings, helped me pick out the right jewelry in his store and fixed broken jewelry. I trust him completely. He doesn't sugar coat anything or try to sell you something that you won't want to wear every day. read more

I am from Chicago and a friend of mine in LA raved about Prince Jewelers. I had an expensive diamond necklace my husband gave me which was never right on me. I was in the area and brought the necklace to LAN. He knew exactly why it was not right and me and knew how to recreate the piece. LAN is a creative genius. Customer service was amazing. He sent the piece back to me and called the next day to see if I was happy with it. I absolutely love it now. I would send him anything I need done and recommend him highly. read more

We have been going to Prince Jewelers for the last 26 years. My most recent experience was with Lam and a design that I wanted for a pendant for my wife to celebrate our 25th anniversary. I sent Lam the picture of the pendant that I was thinking about and he asked me some questions about our family and then said..."I'll come up with something nice for you, you don't want something that you can buy anywhere ". I let him do his thing and he came up with a beautiful pendant called "the journey to love" that was right in our budget. Lam and his team are truly amazing and do great work. He will make it sparkle. I forgot to add that he did this in about a week and a half...great work as always Lam! read more

I purchased my wedding rings and a setting for my wife's ring from this establishment quite a long time ago. It was an extremely negative, rather traumatic experience, one which I have never forgotten. I have never returned, nor will I ever return. I prefer to take my business to someone respectful, and who appreciates my business. This is NOT that kind of place. We purchased our rings, went on our honeymoon, then came back to have one of the rings resized. The owner literally pointed his finger in my face, YELLED, and insulted me, right in front of my wife, and with other customers present. His behavior was UNCONSCIONABLE, not to mention disgustingly rude and completely inappropriate. He acted like a child. In a civilized society, such behavior should NEVER be tolerated by anyone, much less a paying customer. The pointing of the finger was threatening, and foolish because it could very well have caused a physical confrontation, particularly with someone who does not have the self-control of me. His intensity was so bad, that two of his associates tried to diffuse the situation saying something to the effect like "we are friends." Seriously, what the hell is the problem with resizing a ring? Are you kidding me! The man owes me an apology, but I never received that. This should never have happened. The man unilaterally destroyed what could have been a good business relationship, and at the same time, added a very sour note to what was otherwise, a very happy time. Well done! read more

I heard about Lam through a friend. Her fiance got her ring there and I was quite impressed by it. I have been looking for a wedding band to match my engagement ring so I swung by one afternoon. The great thing about this place is that it is close to my house. So it was very convenient. Lam did a great job making my wedding band. It matched my engagement ring with the details of the diamonds and the band width. I was very impressed. We had to tweak my engagement ring to make it more flush. Lam went above and beyond to make it happen. He is confident and that helps when he specializes in custom jewelry. He is very trustworthy and will present you with a product that you are going to be happy with. He is not pushy and will listen to what you want and like. Lam did a great job and I am very happy with the results! I would definitely recommend checking him out. His prices are very reasonable for the quality of work you get. read more

best custom jeweler. Lam is so skilled and has exquisite taste. He definitely takes pride in his work and only produces the best. My husband had my engagement ring custom made here and it is everything I ever wanted and even better! He creates what you want in the budget that you can afford. If you are in search for an engagement ring, wedding band or custom piece jewelry that is definitely not mass produced, Lam is worth stopping by and seeing! read more

Prince Jewelers - Jewelry Near Me - Arcadia, California

A couple of years ago a friend recommended Lam and Valerie of Prince Jewelers and I am so thankful! I've now referred many people because of their quality and creativity as well as professionalism and price point of their jewelry. They have custom-made multiple pieces for me including my engagement ring and matching earrings that turned out beautifully. Lam worked closely with me on the design from five or six photo examples about a dozen CAD drawings combining all the pictures into one ring that he created in less than two weeks, amazing businessman and the workmanship is second to none! It is a stunning set that everywhere I go people notice and give positive comments of how gorgeous it is and unique to say the least. Thank you so much Lam! You've got my business forever. P.S. I had a jeweler in Orange County for decades that retired and I now realize I'd been completely wasting my time and money...you don't know what you don't know until you know. I will be doing all business with Prince Jewelers with 100% confidence in every aspect of my jewelry experiences. read more

Prince Jewelers - Lam is the best at seeing my vision and turning it into a masterpiece. Amazing quality, pricing, fastest turnaround. - Jewelry Near Me - Arcadia, California

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We've been going to this jeweler for many years. The owner is Pham and we had always noticed he was greedy/pushy, we are seasoned consumers so it wasn't a problem for us. I don't know why we kept going back, perhaps just because it was familiar. ‍ From our last experience though, the quality of work has declined significantly. I was in the area and decided to get a clasp on a white gold chain fixed, what I got back was a clasp with two gold hoops on each side! It looked so tacky, his wife was in agreement, her face told it all! She immediately showed it to her husband, Pham, they were speaking Vietnamese amongst themselves, so I couldn't understand what was discussed, but he quickly pretended to not notice, he looked at me and said, "it looks good!" I told him it doesn't look the same and it's certainly not what I expected to get back. If you bring a necklace that is white gold then the expectation is that white gold will be used to fix it! To make matters worse, he still had the nerve to charge me! Oh and he then said that if I wanted him to use white gold the price would be more, that would have been fine with me! I was so disappointed, I paid and left, never again. read more

I came in today to look at his settings. I can tell the attention to detail he puts into all of his pieces. I'm ordering my setting from here because I was so impressed by his pieces! Thank you for your consultation and excellent pricing! read more

My fiancé gave me a gorgeous three stone, princess cut, crown setting, platinum engagement ring about 2 years ago, atop Half Dome. It was custom made by a private jeweler from Pacific Palisade. Shortly after, he sold his business. In my opinion, it was an appropriate move, because after having met Lam, and knowing the quality of service and work Lam represents, I know we could have done better then. Lam came highly recommended to us by three different "couple friends" of ours. We will be getting married this October. Our journey of searching for the perfect wedding band to accompany my engagement ring has not been the most fun or the easiest. We wanted something to compliment the three stone engagement ring, and, at the same time, can stand on its own should I only wear the wedding band. I really try to be mindful of my tendency for perfection. However, when it comes to fine jewelry, it's almost the standard. If you're looking for excellent service, quality design, and honest prices, I would suggest you introduce yourself to Lam. He will indeed take care of your personal preferences. Sometimes, it may not be done right the first time, but he will work to correct the changes for you. In the end, we decided on a channel set, princess cut, platinum eternity band. It is a gorgeous piece of work. There is something about shiny diamonds that makes a girl happy... Given that Lam was able to design to meet our needs, we believe that we have a personal jeweler for life. Thank you, Lam. read more

I decided to visit Prince jewelers because of the location and the good reviews on Yelp. (Thanks Yelpers!) Lam is a jeweler that I trust. He knows what he's doing. He's a very skilled jeweler, and his prices are very good. I took my engagement ring in to get a consult because I wanted to make some changes to it. Lam asked me good questions so that he could get an idea of what I envisioned. We brought in a loose center stone (very different from my original stone in size and shape), he refitted the new stone, lowered the setting, resized my ring from 6.5 to 5 3/4, polished and recoated it - an 18K gold ring. All of this work for $75! And I was able to get it back the next day, less than 24 hours later. I was extremely pleased with the work that he did and I loved how it turned out. My fiance and I are considering purchasing our wedding rings here also. I would definitely recommend checking out Prince Jewelers!! read more

Prince Jewelers will be my personal jeweler for years to come. Lam is professional and worked with me to create the perfect engagement ring for my fiancé. We went through 3 iterations on the ring, and smaller touch ups over a span of 3 months, and Lam didn't charge me a dime until I was 100% completely satisfied, and gave me an unbeatable price at the end. That's the service you can expect from Prince Jewelers. Through referrals, Lam is pretty busy helping other customers in the store, so do expect to wait a little bit before he can tend to your needs. This is probably why one person gave a 1 star review. But the wait is definitely worth it! The ring is gorgeous and my fiancé gets compliments all the time. I'm currently getting my wedding bands custom made to match the engagement ring, and I know Prince Jewelers will do an excellent job. read more

Hands down the BEST jewler!!!! Lam has helped us design a one of a kind piece for my husbands wedding band. He has also remade my wedding ring that we got at a previous jewler and made it look exactly the same but only changing the diamonds to higher quality and less bulky. Keep up the GREAT work!! read more

Prince Jewelers - Before (without center stone) previous jewler After(with center stone) by Lam - Jewelry Near Me - Arcadia, California

Lam helped me design a custom ring for my fiancé. We re-set three of my great grandmother's stones in a new custom platinum setting, and added an additional eight stones of comparable color. The ring is AMAZING. My fiancé consistently remarks that it is the most beautiful and classy engagement ring she has ever seen. Her friends and acquaintances are wowed. Furthermore, I had the ring appraised by another reputable jeweler for insurance purposes. The appraisal valued the setting that Lam created at MORE than I paid for it. That, to me, is a very clear indication that Lam delivered an extremely affordable and high quality product. The ONLY reason why I gave Lam four stars: He failed to call me on two occasions. He had forgotten to give me the two gems that were in my grandmother's setting that we didn't use -- as soon as he realized this, he probably should have called me (I remembered, and phoned him.) No big deal. Also, he didn't call me once the engagement ring was complete. I phoned him to check in on his progress, and was surprised to hear from him that the work on the ring had been completed nearly three weeks prior, which for me was a bigger deal. Overall, I would highly recommend Lam. read more

Lam is THE best when it comes to stunning jewelry, ridiculously good prices, and service. Truly beyond impressed. I have found my source for All of my jewelry needs. The engagement and rings that Lam designed are total showstoppers. I'm literally regularly stopped by strangers, salespeople, even friends who are staring at my ring and need to comment. And the prices are 1/3 of what other retailers sell similar styles for. Thank you Thank you Lam and your beautiful and gracious wife! read more

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The level of service was great. This family run store was warm, friendly, and genuinely helpful. They have very good pricing on engraving service (e.g. watches). I can't comment on the quality as I don't have previous experience. However, considering the price and level of service, I have no complaints. read more

Lam is the BEST!!! He created the perfect engagement ring that my now wife said Yes! It fit my budget perfectly and I will not go anywhere else for jewelry. I have recommended Lam to all my friends and their finances love the rings. THANKS LAM FOR EVERYTHING!!!! read more

Prince Jewelers - My wife's engagement ring from Prince Jewelers. - Jewelry Near Me - Arcadia, California

Was referred to Lam by some friends. Real cool guy. Fiance and I are getting our bands done there. Fiance's is finished and it was perfect. Lam is very honest and won't try to up sell you. He's still working on the design for my ring and I can't wait to see the final product. Definitely very good pricing. Really late update: Got my ring. Awesome! One of a kind! Lam is a great designer and he'll create anything for you at a great price. read more

Great owner, fair prices, knowledgeable/useful help, recommended by a friend and I will recommend to others. I've bought a couple things here at the service is top notch. The prices are also very reasonable and Lam will custom make almost anything you can design. Good for a birthday/Valentine's gift all the way up to an engagement ring. read more

Lam is the best jeweler. He's made all of my jewelry according to my request. His prices are reasonable and the quality is exceptional.

My husband bought me a very sparkly necklace for our anniversary, custom designed by Lam. I was utterly impressed. He is my go to jeweler from now on. I also took in my old engagement setting and he revamped it into a cocktail ring. I love it!! read more

Prince Jewelers - Jewelry Near Me - Arcadia, California

Lam designed my gorgeous engagement/wedding ring. His work is unique, high quality, and always breathtaking. He also performed necessary service/cleaning on-site! I've had a ring sized on my lunch hour, and repair-work completed same day. He treats clients with trust and respect. We always have an enjoyable visit whether we're shopping for new baubles or just looking! Lam stands by his work, and defiantly takes pride in his own designs. The selection of fine jewelry in the cases is unlike anything I've seen in major retailers... And if you're looking for something custom, he's defiantly the right man for the design! read more

Lam is the greatest. My family has had Lam make us exactly what we want - even if we can't fully describe it. He asks what you want, has you look at various designs and catalogues, and brainstorms with you to determine your likes and dislikes. Then he typically says, " I think I know what you want, let me make it, and if you don't like it we'll redo it.". This has happened several times, and each time, the results have been amazing the first time. Lam and his staff, in short order can make you exactly what you want, even if you've never seen it anywhere. Whenever my family want fine jewelry, Prince Jewelers is where we go. read more

My best friend recommended me to go to Prince Jewelers and meet Lam (the owner and designer). I was first worried when I discovered the location. It is pretty small and nothing really fancy. But I gave Lam a shot. BEST DECISION EVER!! Lam is sooooo nice. He listens to you, really cares about making the perfect ring for you and he DID make the perfect ring for my fiancee. I basically came to him with a few ideas, some photos of rings I really like from Cartier and De Beers and then we started working together on a custom ring. Because Lam has a lot of experience, he always come up with really good suggestions and at the end, your ring is even better than the ones in fancy stores like Cartier, Van Cleef or De Beers. On top of that, the prices are unbeatable. I'm currently getting 2 additional rings with him. Lam is going to be my family jeweler for sure! Again, I highly recommend Lam. Prices, service and friendliness = 5 stars. read more

Very friendly people very helpful. I took a little look around while they fixed my daughters ring and they were reasonably priced and some beautiful stuff in there! I will be going back again for my daughters necklace read more

Prince Jewelers - My daughter bend and broke her ring and they kindly fixed it! - Jewelry Near Me - Arcadia, California

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Attentive to detail and overall super professional. They made some engraving work on some difficult pieces and everything came out beyond my expectations. Would definitely recommend! read more

I have been visiting Lam for over 25 years and he has always given me great service, quality, and the best price. He does custom work and I know I can trust him with any of my jewelry needs. read more

I had a pair of diamond earrings that I decided to have set in a necklace for my Mom's 50th Birthday. I researched yelp for a trusty jeweler and Prince Jewelers popped up. Instantly I liked Lam. He was very nice and offered several setting suggestions for the necklace. Lam was able to create the necklace in 24 hours! He's fast, reliable and super friendly! I will be returning next week to have my engagement ring resized. Thanks Lam! read more

I've been going here for longer than I can remember. Lam always has great ideas and makes beautiful and unique pieces of jewelry. I have a heart pendant and heart wedding ring that often get compliments. Even though I have moved out of the area, I still return to Arcadia for all of my jewelry needs. read more

This store is awful! The owner was very rushed when I dropped off an item and wouldn't listen to me and what I wanted. When I went to pick my item up it was ruined! Because I hadn't bought it there I have no recourse against them. When I stated that I was unhappy the owner started yelling at me and told me that I didn't know what I was talking about and that I was stupid. I have three college degrees - I am far from naive and stupid. Owner is very rude and very unprofessional. read more

If you want an honest jeweler with great prices go see Lam. I have been doing business with him for over 18 years and have never been disappointed. Today I took my Aunt and Uncle there to get a tennis bracelet and he gave them a great deal. He can make anything! My engagement ring is fabulous and from him! read more

At our home we call him Dr. Lam! He is amazing! A true creator of jewelry you will have a lifetime. And we have been going to him for over 7 years! Reasonable and fairly priced and knows diamonds extremely well! We have had nothing but wonderful experiences!! Thank you! Bernadette and Joe. read more