I am a senior citizen and have never posted or given a review on Yelp, but I have to this one time. let everyone know what a wonderful experience I had at Daniel's jewelers at the Arcadia mall. I was helped by a young lady Mai. I was so impressed by her Customer Service that I had to let everyone know what a wonderful employee she is. She was attentive, friendly, and your Customer Service skills exceptional I came in looking for a piece Dodger bracelet, which they didn't have at the time. she took my name & ph # and said she would call me when they came in. . I've heard that before I never received a phone call. I was pleasantly surprised a week later when Mai called. bracelet had come in, made arrangements for me to pick up my item. Daniel jewelers is very fortunate to have such a wonderful employee. She's an asset to the company and if anyone has any business to do with Daniel jewelers come and see Mai at the Arcadia fashion mall she will take care of you. Thank you again. It was a pleasure meeting you. She made me feel like I was not a customer, but a friend.. read more

Went with my brother, he signed up for the credit card, bought earrings and then when we asked about the $50 gift card that says given upon signup, the woman said "I don't think we have those". What's the incentive for signing up for the credit card then ? We could have just paid cash for the earrings and didn't have to sign up for the card. The lady was nice but seemed like she was trying really hard to just sell us anything and didn't even have the earrings we actually wanted in stock. I feel like we got ripped off.. why even have the sign up if you don't actually give out the gift card. read more

Daniel's Jewelers - False advertising incentive sign for Credit line. - Jewelry Near Me - Arcadia, California

Came in looking to maybe upgrade ring , there where 2 female employees not one of them acknowledged us ... no hello do u guys need help nothing walked out ... please train your employees better then we wonder why business go out read more

Always love coming in to get my jewelry cleaning for free. My rings and necklaces. Can't beat that price. FREE.

Came in without knowing what I wanted and Mai helped me pick out a piece and helped expedite my purchase, she was a tremendous help and I am very happy with the service and my purchase! read more

The wonderful Mai employee #380 helped me with deciding on an anniversary/birthday present for myself. She was very patient since I was having a hard time deciding on which ring band to purchase. She was able to speak to her manager and they got be an amazing price. Always happy to shop at Daniels. read more

Big thank you to Jonathan for helping me with my transaction today , was nice enough to help me with cleaning my jewelry and giving me quotes on my purchase read more

Damien was the best person to have helped me! A man who listens to you and directs you to the options and then gives you the time and space to make a decision! read more

Amazing service. Came in looking for a wedding band my fiancée is in the military and he only had a few days in town we didn't think we would find anything in time. But since the moment we walked in the young man who was at front was very welcoming and professional. We told him what we were looking for and our budget. He was so helpful and patient. He showed us all the options we wanted to see and was super informative about the product. We ended up finding something we loved. The ring was delivered so shinny and presentable I thought he swap it. If you go to this location please ask for Jonathan. He is amazing will work with you and find what you are looking for. Definitely going back to look for a birthday gift for my mom. read more

I went in to look for Jewlery for my girlfriend and Damien helped me so much ! He showed me many diamond sizes and gold pieces that I really liked . I highly recommend coming to this shop , especially if Damien is here ! read more

I've worked with Ting multiple times, and she always provides exceptional service. That's why I keep coming back! Beautiful store and great customer service read more

Damien is the best! I came to get a custom piece and he was very helpful, very nice. Got it done exactly how I wanted it. Super happy!!!! If you need to buy jewelry ask for Damien to get Nordstrom customer service. read more

Damien was super helpful and friendly! He helped me find the exact necklace I was looking for!

Came here on 1/20 Saturday to get my daughters ears pierced on her bday. She was very nervous, and had 5 other teens with her. We weren't sure where to get our ears pierced, but while we were walking the mall we decided to walk into Daniel Jewelers. When got there, Ray greeted us and had a jolly personality.. She said we had to come back 1:00, but when she saw our long faces, she said come back at 12pm. When my daughter finally sat down to get down to business, she was very nervous and Ray was VERY patient and accommodating.. she didn't rush her, she answered all her silly questions and put up with 6 other watchers! Thank you Ray for making my daughter's experience a good one! read more

Daniel's Jewelers - Ray Pierced her ear! - Jewelry Near Me - Arcadia, California

Damien and Lynnette were awesome they helped Us find the best pieces for me and my wife !!!! Come check it out and ask for Damien he'll set you right ! read more

Damien is amazing. He is so nice and such a fun guy to chat with. He was really professional and so patient. I'm so glad that he was able to find us help our dream ring. Thank you Damien! read more

Let me tell you how happy I am at this jewelry spot in Arcadia . They are very friendly. My Diamond got lost and they fix it in a week . I really appreciate the staff they are very friendly . Mistakes happened and they fix it and made it very shinny . read more

Damien made my experience very easy. He was friendly and professional. Will be returning to this location

The location here had great customer service! The salesman Damian was very friendly as well and pointed me to exactly the rings I was looking for! read more

My husband and I came to look for wedding bands. We chose them that evening as they were in budget and the quality was excellent. We were so excited when we got them that we wore them out of the store. Thanks, Daniel's Jewelers, for contributing to our special day! read more

Damien was super helpful and knowledgeable of the products and very friendly :) would shop here again.

Damien and Alina were super helpful and friendly c: they helped me find a watch that was in my orice range and style. They were able to size the watch quickly so it would fit just right. read more

Damien was so helpful in the purchase we made for our son birthday present. Great costumer service.

Very good Damien and Alina were super helpful and very welcoming. Definitely coming back

Came in for a look and was helped and offered amazing service by Damien. Helped me find exactly what I was looking for. Will definitely be coming back. read more

This place was extremely disappointing !! Made us waist our time ran my fiancée credit and promised that it would take 20 minutes when it took much longer than that ! Then I asked Alina what was going on she said she ran in to technical difficulties because of the weekend excuses and excuses !! I waited more finally it was too much I decided to leave she didn't advance and left the application as is and said I can come back tomorrow and she will run the credit AGAIN !! Do y'all know how that will affect my fiancé credit running it twice now !!! I was so upset!! Definitely not recommending this place !! read more

Came to look for Father's Day giift. Don't ever get jewelry from Daniel they are better jewelry store out there . And their sales lady is a flirt can't keep her distance from my husband ! I think her name is Resma! U should know ur distance bitch !! read more

The staff were so friendly! I enjoyed every minute in the store, my hubby to be and son may have not enjoyed as much as I did lol... We had no plans on stopping in to Daniel's. This was unexpected for me so it made it an even greater surprise and experience! I was just in bling heaven! The staff greeted us all and were so friendly from the beginning. Honestly we were passing by and one of them mentioned to my fiancé that they were giving away free earrings, and he pointed their attention towards me. When I was approached about free earrings, I was intrigued and they had me right then and there. So small talk happens, and the sales gal (I think her name was Angelica) asks the both of us "so is there anything you guys are looking for?" And my boo mentioned "wedding ring"! So from that point on and I was all in. They showed me all the beautiful rings, my boo applied for their credit, and within about an hour or so, we purchased both my ring and his. I had to leave my precious behind to be resized, but only took a week till I got to take it home with me. And don't forget, I got my free earrings too and necklace. Great experience from start to finish! Thank you all!! read more

Daniel's Jewelers - Jewelry Near Me - Arcadia, California

I came in to trade in my old ring and upsize to a new one!!! Abagail and Nancy were so helpful!!! From helping me with the tons of try one to making sure I got a fair deal!!! Thank you ladies I appreciate it!!!! My new upgrade is gorgeous!!!! read more

Daniel's Jewelers - My New Upgrade - Jewelry Near Me - Arcadia, California

I love my upgrade my husband got me! supersized my wedding ring. I love it and the beautiful one next to me was our sales associate. Very sweet! read more

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Great customer service. They are patient, friendly, and not pushy. They always try to understand what I need and offer good suggestions if I need help. I feel very relaxed and comfortable when I am talking to the staff. They sincerely want to help a customer, not just want to close the deal. I felt pleased during the purchase. Regarding the quality, I gave them all the requirements about the diamond so they could get it for me. For example, color level, clarity level, cutting grade, and the certificate name. They diligently researched and found it for me at a reasonable price. The quality of the diamond is what I expected. read more

Everyone there is so kind and professional and I don't remember filling any type of awkwardness or being uncomfortable due to my budget. They made it work. read more

Had this for about 32 days and 4 uses and post came apart. They wouldn't fix it for free. Wow wast of money.

The employees were very attentive and friendly. In fact, all the employees took their time to greet us. That deserves 5 stars. Their sales technique deserves 1 star. My friend and I asked how much she was approved for with their zero percent financing. We then asked how much interest would be charged for the remaining balance. They stated 2.49 percent. We informed them that she wanted to use her credit card for the $200 down payment. They asked her for her debit card, and we assumed it was just for verification purposes. The $200 was withdrawn from her debit card. They also stated that the registry was only a $20 difference per month. Reality set in when my friend got home, and we looked at her paperwork. We then realized that the remaining balance had a 2.49 percent interest per month which would be equivalent to be 29.88 per year. The registry was actually more than an additional $20 per month. It was actually an additional $40 per month. We went back to pick up her ring that had been sized, and at that time she cancelled their registry. She also returned the first generation refurbished iPad that she received for purchasing their registry. When my friend received the credit card from Daniel's, it confirmed that the interest was over 29 percent per annum. We went back to Daniel's again to pay off their credit card that had 2.49 percent interest per month. My friend loves her ring, but I did not appreciate their dishonesty. I could only imagine what would have happened, if I did not make my friend aware of the cost of the registry and the high interest credit card. read more

Wonderful staff always great Alexis thank you for your service I will continue to come back here again and recommend location for everyone.

I purchased a ring on September 9th two months later the ring fell apart and they said they would not fix it what kind of jewelry store would allow this to happen I paid 7 thousand for it to fall apart in a month I will never go to a Daniels or recommend it to anyone read more

Daniel's Jewelers - Jewelry Near Me - Arcadia, California

Jewelry is cheap... Diamonds are cloudy and fall out easy. Check your credit each time you purchase something..lowers credit score. I'd rather purchase jewelry from Kmart read more

I came here to buy a necklace for my friend and I needed an return option just in case she did not like it. I was promised that she could do that, but as I found out later, when they gave me a receipt to sign, they put a little mark they it can't be returned. I understand they they wanted to make a sale no matter what, but it is not the right way to treat your costumers. read more

EXTREME CUSTOMER SERVICE FLUNK! 1st off, my other fellow yelpers are right when they say this place is put at the exact spot where foot traffic may be fairly heavy. you cannot miss this place! so after my boyfriend and I look at a few pieces through the glass we decided to go in cause the prices have dropped down dramatically.. something like $4650 to $2k is a good sale. but the rings were ugly. the only reason why they were cheap and i would not even allow my b/f to pay 4 or even 1k for a shitty piece of jewelry that has mini diamonds in the center! of course its gonna be cheap, it ain't that fat single rock! and these sales associates don't think we know much about diamonds cause they way she looked and talked to us was downright degrading. -She was some 40+ Filipino broad No hello, no welcome, she went straight to the point with.."what are you looking for?" My boyfriend was looking for a temporary diamond devotion ring. we were both looking at the diamond engagement dual bands. -She kept saying "well these are not promise rings, these are engagement rings, you need to look in the front" at first we didn't care to answer her/or EVEN LOOK at that damn lady with a heavy ass mustache!!!! she was gettin on my nerves. SO, since she didnt get thru to us the 1st time around, she repeated herself again. SO I looked at her and said "I KNOW!" & continued on browsing the wedding diamonds. SO She walked away. -We asked how long it would take to get a ring sized. she said a week. so while we were contemplating and we decided to go to a ma+pops place back home, she had the NERVE TO tell us .. "You need to buy it now cause the sale will end and you need to get the ring sized and it will take a while if you need it before a week" we looked at each other and said out loud "let;s go to the other place, I like their selection better!' -Why would any sales A, tell a customer to get something, and to get it NOW?! A HUGE NO-SIRREE!!!! oh and, shave that damn stache!!!!! Oh!!!! and wtf, how ghetto is free perfume with purchase?!!! esp; SJP perfume and a knock-off of armani GIO? I ALWAYS GET APPROACHED BY THE HISPANIC PEOPLE SELLING THOSE exact scents FOR WAY CHEAP.. AND for them to give it free is totally hilarious and makes their jewelry appear real LOW CLASS! read more

Daniel's Jewelers - Jewelry Near Me - Arcadia, California

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My elderly mother was trying to get her earring repaired sounds simple? No one was able to assist us one jewelry store said they could send it out but not worth it and sent us to another store. We went to multiple stores and kiosks. My poor mother was very disappointed. We tried Daniel's Jewelers and a wonderful Sales Associate, Katie was so helpful. I can't thank her enough she made my mother very happy. I truly appreciate her excellent customer service and compassion. read more