I went in to look for Jewlery for my girlfriend and Damien helped me so much ! He showed me many diamond sizes and gold pieces that I really liked . I highly recommend coming to this shop , especially if Damien is here ! read more

Went with my brother, he signed up for the credit card, bought earrings and then when we asked about the $50 gift card that says given upon signup, the woman said "I don't think we have those". What's the incentive for signing up for the credit card then ? We could have just paid cash for the earrings and didn't have to sign up for the card. The lady was nice but seemed like she was trying really hard to just sell us anything and didn't even have the earrings we actually wanted in stock. I feel like we got ripped off.. why even have the sign up if you don't actually give out the gift card. read more

Daniel's Jewelers - False advertising incentive sign for Credit line. - Jewelry Near Me - Arcadia, California

I've worked with Ting multiple times, and she always provides exceptional service. That's why I keep coming back! Beautiful store and great customer service read more

Damien was the best person to have helped me! A man who listens to you and directs you to the options and then gives you the time and space to make a decision! read more

Damien is the best! I came to get a custom piece and he was very helpful, very nice. Got it done exactly how I wanted it. Super happy!!!! If you need to buy jewelry ask for Damien to get Nordstrom customer service. read more

Damien and Lynnette were awesome they helped Us find the best pieces for me and my wife !!!! Come check it out and ask for Damien he'll set you right ! read more

Let me tell you how happy I am at this jewelry spot in Arcadia . They are very friendly. My Diamond got lost and they fix it in a week . I really appreciate the staff they are very friendly . Mistakes happened and they fix it and made it very shinny . read more

Damien made my experience very easy. He was friendly and professional. Will be returning to this location

Came here on 1/20 Saturday to get my daughters ears pierced on her bday. She was very nervous, and had 5 other teens with her. We weren't sure where to get our ears pierced, but while we were walking the mall we decided to walk into Daniel Jewelers. When got there, Ray greeted us and had a jolly personality.. She said we had to come back 1:00, but when she saw our long faces, she said come back at 12pm. When my daughter finally sat down to get down to business, she was very nervous and Ray was VERY patient and accommodating.. she didn't rush her, she answered all her silly questions and put up with 6 other watchers! Thank you Ray for making my daughter's experience a good one! read more

Daniel's Jewelers - Ray Pierced her ear! - Jewelry Near Me - Arcadia, California

The location here had great customer service! The salesman Damian was very friendly as well and pointed me to exactly the rings I was looking for! read more

My husband and I came to look for wedding bands. We chose them that evening as they were in budget and the quality was excellent. We were so excited when we got them that we wore them out of the store. Thanks, Daniel's Jewelers, for contributing to our special day! read more

Damien was super helpful and knowledgeable of the products and very friendly :) would shop here again.

Damien and Alina were super helpful and friendly c: they helped me find a watch that was in my orice range and style. They were able to size the watch quickly so it would fit just right. read more

Damien was so helpful in the purchase we made for our son birthday present. Great costumer service.

Came in for a look and was helped and offered amazing service by Damien. Helped me find exactly what I was looking for. Will definitely be coming back. read more

Very good Damien and Alina were super helpful and very welcoming. Definitely coming back

This place was extremely disappointing !! Made us waist our time ran my fiancée credit and promised that it would take 20 minutes when it took much longer than that ! Then I asked Alina what was going on she said she ran in to technical difficulties because of the weekend excuses and excuses !! I waited more finally it was too much I decided to leave she didn't advance and left the application as is and said I can come back tomorrow and she will run the credit AGAIN !! Do y'all know how that will affect my fiancé credit running it twice now !!! I was so upset!! Definitely not recommending this place !! read more

Came to look for Father's Day giift. Don't ever get jewelry from Daniel they are better jewelry store out there . And their sales lady is a flirt can't keep her distance from my husband ! I think her name is Resma! U should know ur distance bitch !! read more

The staff were so friendly! I enjoyed every minute in the store, my hubby to be and son may have not enjoyed as much as I did lol... We had no plans on stopping in to Daniel's. This was unexpected for me so it made it an even greater surprise and experience! I was just in bling heaven! The staff greeted us all and were so friendly from the beginning. Honestly we were passing by and one of them mentioned to my fiancé that they were giving away free earrings, and he pointed their attention towards me. When I was approached about free earrings, I was intrigued and they had me right then and there. So small talk happens, and the sales gal (I think her name was Angelica) asks the both of us "so is there anything you guys are looking for?" And my boo mentioned "wedding ring"! So from that point on and I was all in. They showed me all the beautiful rings, my boo applied for their credit, and within about an hour or so, we purchased both my ring and his. I had to leave my precious behind to be resized, but only took a week till I got to take it home with me. And don't forget, I got my free earrings too and necklace. Great experience from start to finish! Thank you all!! read more

Daniel's Jewelers - Jewelry Near Me - Arcadia, California

I came in to trade in my old ring and upsize to a new one!!! Abagail and Nancy were so helpful!!! From helping me with the tons of try one to making sure I got a fair deal!!! Thank you ladies I appreciate it!!!! My new upgrade is gorgeous!!!! read more

Daniel's Jewelers - My New Upgrade - Jewelry Near Me - Arcadia, California

I love my upgrade my husband got me! supersized my wedding ring. I love it and the beautiful one next to me was our sales associate. Very sweet! read more

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Great customer service. They are patient, friendly, and not pushy. They always try to understand what I need and offer good suggestions if I need help. I feel very relaxed and comfortable when I am talking to the staff. They sincerely want to help a customer, not just want to close the deal. I felt pleased during the purchase. Regarding the quality, I gave them all the requirements about the diamond so they could get it for me. For example, color level, clarity level, cutting grade, and the certificate name. They diligently researched and found it for me at a reasonable price. The quality of the diamond is what I expected. read more

Everyone there is so kind and professional and I don't remember filling any type of awkwardness or being uncomfortable due to my budget. They made it work. read more

Had this for about 32 days and 4 uses and post came apart. They wouldn't fix it for free. Wow wast of money.

The employees were very attentive and friendly. In fact, all the employees took their time to greet us. That deserves 5 stars. Their sales technique deserves 1 star. My friend and I asked how much she was approved for with their zero percent financing. We then asked how much interest would be charged for the remaining balance. They stated 2.49 percent. We informed them that she wanted to use her credit card for the $200 down payment. They asked her for her debit card, and we assumed it was just for verification purposes. The $200 was withdrawn from her debit card. They also stated that the registry was only a $20 difference per month. Reality set in when my friend got home, and we looked at her paperwork. We then realized that the remaining balance had a 2.49 percent interest per month which would be equivalent to be 29.88 per year. The registry was actually more than an additional $20 per month. It was actually an additional $40 per month. We went back to pick up her ring that had been sized, and at that time she cancelled their registry. She also returned the first generation refurbished iPad that she received for purchasing their registry. When my friend received the credit card from Daniel's, it confirmed that the interest was over 29 percent per annum. We went back to Daniel's again to pay off their credit card that had 2.49 percent interest per month. My friend loves her ring, but I did not appreciate their dishonesty. I could only imagine what would have happened, if I did not make my friend aware of the cost of the registry and the high interest credit card. read more

Wonderful staff always great Alexis thank you for your service I will continue to come back here again and recommend location for everyone.

I purchased a ring on September 9th two months later the ring fell apart and they said they would not fix it what kind of jewelry store would allow this to happen I paid 7 thousand for it to fall apart in a month I will never go to a Daniels or recommend it to anyone read more

Daniel's Jewelers - Jewelry Near Me - Arcadia, California

Jewelry is cheap... Diamonds are cloudy and fall out easy. Check your credit each time you purchase something..lowers credit score. I'd rather purchase jewelry from Kmart read more

My elderly mother was trying to get her earring repaired sounds simple? No one was able to assist us one jewelry store said they could send it out but not worth it and sent us to another store. We went to multiple stores and kiosks. My poor mother was very disappointed. We tried Daniel's Jewelers and a wonderful Sales Associate, Katie was so helpful. I can't thank her enough she made my mother very happy. I truly appreciate her excellent customer service and compassion. read more

I came here to buy a necklace for my friend and I needed an return option just in case she did not like it. I was promised that she could do that, but as I found out later, when they gave me a receipt to sign, they put a little mark they it can't be returned. I understand they they wanted to make a sale no matter what, but it is not the right way to treat your costumers. read more

These folks genuinely care. I bought my fiancées engagement ring here in January and when I came back two months later to get it resized, the manager Rae still remembered me and how I had planned to propose and asked about it. Very sweet people. read more

EXTREME CUSTOMER SERVICE FLUNK! 1st off, my other fellow yelpers are right when they say this place is put at the exact spot where foot traffic may be fairly heavy. you cannot miss this place! so after my boyfriend and I look at a few pieces through the glass we decided to go in cause the prices have dropped down dramatically.. something like $4650 to $2k is a good sale. but the rings were ugly. the only reason why they were cheap and i would not even allow my b/f to pay 4 or even 1k for a shitty piece of jewelry that has mini diamonds in the center! of course its gonna be cheap, it ain't that fat single rock! and these sales associates don't think we know much about diamonds cause they way she looked and talked to us was downright degrading. -She was some 40+ Filipino broad No hello, no welcome, she went straight to the point with.."what are you looking for?" My boyfriend was looking for a temporary diamond devotion ring. we were both looking at the diamond engagement dual bands. -She kept saying "well these are not promise rings, these are engagement rings, you need to look in the front" at first we didn't care to answer her/or EVEN LOOK at that damn lady with a heavy ass mustache!!!! she was gettin on my nerves. SO, since she didnt get thru to us the 1st time around, she repeated herself again. SO I looked at her and said "I KNOW!" & continued on browsing the wedding diamonds. SO She walked away. -We asked how long it would take to get a ring sized. she said a week. so while we were contemplating and we decided to go to a ma+pops place back home, she had the NERVE TO tell us .. "You need to buy it now cause the sale will end and you need to get the ring sized and it will take a while if you need it before a week" we looked at each other and said out loud "let;s go to the other place, I like their selection better!' -Why would any sales A, tell a customer to get something, and to get it NOW?! A HUGE NO-SIRREE!!!! oh and, shave that damn stache!!!!! Oh!!!! and wtf, how ghetto is free perfume with purchase?!!! esp; SJP perfume and a knock-off of armani GIO? I ALWAYS GET APPROACHED BY THE HISPANIC PEOPLE SELLING THOSE exact scents FOR WAY CHEAP.. AND for them to give it free is totally hilarious and makes their jewelry appear real LOW CLASS! read more

Daniel's Jewelers - Jewelry Near Me - Arcadia, California

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Mariano Gomez has some of the best customer service skills I have seen in over a decade. He took time to ensure I was funded first, and selected a ring that would fit what I needed, and was looking for. He was knowledgeable and eager to listen and respond to my questions. Not only did I get my wife an exceptional ring, worth 7900 + IO only paid 2200 with warranty to protect my investment. Highly recommended and the staff are intelligent and eager to earn your business. read more

DO NOT ORDER ONLINE. Ive made a purchase over 2 weeks ago. Received NO TRACKING NUMBER says i never made an order although I paid $140 down. I can barely get anyone on the phone.. all they do is send me to a voice-mail and they dont respond ever. They can't locate my order. Days before valentines day and I haven't received my orders yet. What a joke. Save yourself time money and effort and shop elsewhere. Daniels Jewelry is a SCAM. read more

I went in with my husband looking for a new wedding set for our 19 year anniversary. I am a very very picky person when it comes down to my jewelry, I have to say thank you to Reshma and her co worker (sorry I can't remember his name) they took their time with me. They showed me so many different rings and I found the perfect one. I didn't feel pressure to buy anything. Reshma was very helpful and sweet! Love my new wedding set. Thank you!! read more

Pros: Really good customer service, and good collection of jewelry. Customer service is awesome. They want to make sure you are happy. Cons: Items are a bit more expensive than other places, but their collection looks better. read more

Pendants are flimsy, and very strict return policies. Not even willing to repair for free when it broke within 30 days. I'm still paying them off, and they both broke. Be careful!! read more

Thank you Jasmine for being so polite and helpful to me today when Kevin's jewelers in the same mall was super rude.

My husband had bought me a ring from here but it was the wrong size. I went to Mike and he resized my ring, he shined it, cleaned it and got it ready for me to pick up! Also, my husband had bought a bracelet for himself with mike, and we were having a little problem with it, I gave it to mike and I'm less than 2 min he fixed the problem! Thank you Mike for making giving us the best customer service! We will definitely come back and buy more jewelry from you! Thank you for everything read more

We were here looking around and had a lot of questions. A lady name Alexis was helping us. She had so much paitience with our questions knowing we might not buy something. She went above and beyond and helped with our questions. She is so nice. If you go there, definitely as for Alexis. She sounds like she has a lot of experience and provides helpful informations too. read more