Working with Apex was a fantastic experience. Having never had the opportunity as a homeowner to work through such a large investment in the home, Apex was right there to answer any and all questions along the way. The process felt more like a partnership than a sales pitch. Alexa was fantastic in guiding us in deciding what exactly we wanted and needed and talking through multiple revisions and changes. Installation day was seamless. Every single window was removed and discarded, replaced with the new windows, all in the same day, and the house was left tidy and clean. As with any service, things can go awry, and the response time from the service team was immediate. Clear communication on timeline and scheduling of minor repairs, even already re-screened the sliding door from the dog. Haven't even touched on the quality and craftsmanship of the product! So much quieter, so much cooler in the house with their triple pane and built In UV reflecting film, excited to experience our first winter in the house. Skip the big names and buy local! I suggest anyone looking to upgrade their windows and doors In their home to invite Alexa and her team to participate. read more

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Cole was an excellent advisor in my window selection process. He was a huge help in finding solutions to help me get the windows I wanted at an affordable price. I went with sliders and I love them! They look so good on my house read more

Apex Energy Solutions - My old windows - Windows Installation Near Me - Charlotte, North Carolina

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We have been looking for windows over the past year. As part of our search we listened and sat through countless presentations, with each time deciding to wait another year because the company wasn't offering what we wanted given the price. A gentleman stopped by one day and told me about Apex Energy Solutions and he was so engaging I ended up making an appointment to meet with Nathan Rouse. Before the gentleman left he said you won't be disappointed Nathan is wonderful. I have to say truer words were never spoken- Nathan is wonderful! He listened to what we were looking for and was able to offer the product we wanted (black on black windows), within our price range, and even more importantly exceptional customer service. Throughout the process Nathan and the company has been in constant contact providing clear timelines and exceeding expectations. Our windows were installed two days ago and the process was so smooth! The installers were professional and arrived on time and even finished the whole house that day- installing 32 windows. Throughout the install day we had numerous touchpoints with different company stakeholders in the company including Nathan, the office manager, and the manager of installation to ensure the job was completed to our satisfaction. I cannot say enough good things about this company- the windows are beautiful, but even more so the customer service is exceptional. I would highly recommend Nathan and the company. read more

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Another great installation with Nathan Rouse and Apex Energy Solutions . Today we replaced our front doors with Apex because we've been so happy with the replacement windows (36 windows total) we had installed 10 years ago that are still like new. The team did a great job with design, installation, and clean up. I know we will love our new doors just as we've loved our windows. Also, Nathan is great. I reached out to him from a years old email, and he immediately responded to set up a time to review options. He is honest and not pushy. He will make sure you get the product that is right for your family. Reach out to him at 704-502-1122 or Nathan.Rouse@apexenergygroup.com. read more

I HATE being sold to. We needed new windows. I was dreading dealing with the hassle of quotes, sales pitches, and feeling pressured. After reading reviews & hearing feedback from neighbors, I gave Apex Energy Solutions a shot and met with David Robertson. That decision ended up exceeding my expectations from start to finish. We love our new windows, but the customer experience was just as impressive. David was fantastic -- genuine, transparent, zero pressure, and great communication from the first meeting through the follow-up after installation. The installation crew was incredible too -- 20+ windows across three levels & a sliding glass door, all completed in less than 8 hours. Check out the before-and-after photos: We can finally see our front yard instead of moisture trapped between the panes They turned a dining-room window area into a sliding glass door to our screened porch Our new living-room windows completely changed the view of our backyard The windows look awesome, but the customer experience stood out just as much. If you're in the Charlotte/Lake Norman area and are considering windows or doors -- or even just have questions -- I highly recommend calling/texting David at (980) 939-1692. read more

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New Windows 10/10! We just finished having new windows installed in our home, and we honestly couldn't be happier with them! We went with Apex Energy Solutions, and they were excellent to work with from start to finish. The windows are great quality and look so much better than what we had before. Last winter, we could literally feel how much heat was escaping from our house, so we're really looking forward to being much more comfortable this winter! Sam was wonderful to work with and really went above and beyond to help us find what worked best for our home and our needs. If anyone is thinking about replacing their windows, we definitely recommend reaching out to him! We are getting a quote for our doors from him tomorrow so I'll keep you posted on that experience if we move forward with them. Good contractors and companies are so hard to come by so I wanted to share our experience with a great one! read more

Apex Energy Solutions - Windows Installation Near Me - Charlotte, North Carolina

I had my windows replaced by Apex about 3 years ago and all went well. Windows are all working well and opening/closing is still as easy as the day they were installed. The biggest before/after difference is the noise level. We used to hear the cars and school busses driving by, but the sound levels now are so much quieter. Nathan was our sales guy and he did a great job, too. Not pushy at all. If you need windows, I would definitely recommend giving Nathan a call ( 704-502-1122). read more

Nathan Rouse was fantastic to work with from start to finish. Communication was superior to other services we have used in the past. The team was attentive to our needs and the price point could not be beat! Our upgraded home windows look great. Call Nathan at 704.502.1122 to schedule a free consultation now...you won't be disappointed! read more

Alexa was great! Very attentive and responsive. The team was fast and clean on the job. No mess left behind. read more

Apex Energy Solutions - Windows Installation Near Me - Charlotte, North Carolina

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Working with Nathan Rouse (704-502-1122) and the installation team was such a pleasure! We had our original windows from our house built in 1954 replaced with Apex's triple pane Insignia windows. The process of the replacement was so fast (around 4 hours total) and everyone that worked in our house was so kind & respectful (covered their shoes in the house, careful with bushes outside, etc etc). The new windows look beautiful and open & close so smooth. I can't recommend this company enough (and Nathan Rouse for the sales process)!! read more

They did a great job. Brought in a large and competent crew who all knew their jobs. Very impressed. The windows appear to be of good quality. read more

The Apex Team finished our second set of windows and did a bang up job. 7 windows installed, outside trim work completed, the packaging and old materials up, and the areas outside and inside thoroughly cleaned up. Like they were never here except for the great new windows. And to top it off, everyone I interacted with helped make it a great experience. read more

We finally decided to replace our 40+ year old windows and invited Alexa and Dave from APEX Energy Solutions into our home to discuss product options. Alexa was very knowledgeable about the difference in APEX windows compared to others as she talked about the company's history and vision, their triple-pane technology, demonstrated the ease of cleaning them, showed examples of the energy efficiency from other customers, and compared pricing of competitors. She and Dave were so easy to talk to and the entire experience was relaxed and never pushy. Following our initial visit and contract agreement, the customer service team stepped in and took over with setting up a time for window measurements, then processing the window order, and finally, informing us of their arrival at the warehouse. Within a short period of time, the windows were here and the installation team replaced our windows in less than a day without damaging any of our old inside frame work. They were both efficient and highly skilled! They focused on every detail, including the clean up after the job and checking every window in the house with us before leaving. They were absolutely top-notch! Our windows not only look ten times better, but they are more efficient, block more noise, allow more light in, and will be SO much easier to clean! They also come with a lifetime limited warranty that can be passed down to the next owner of the house if we should relocate. Overall, the entire APEX team was friendly, professional, and made the whole process feel stress-free. We would recommend them to our family and neighbors without hesitation. read more

We recently had our home windows replaced with Apex of Charlotte. I highly recommend this company! Matt Jones, 1-336-416-0595, was our sales representative and he did an awesome job explaining the whole process to us. Our windows look amazing. The crew that came was great. It took about 6 hours to complete our house from start to finish. They did a great job going over all the features of our new windows. They did an awesome job cleaning up after themselves also. I definitely give this company 5 stars and recommend them to everyone. The quality of the windows is superb and the price was not so bad either! Give Apex a call for your next set of windows. We will be using them again on our rental properties as well! read more

Apex Energy Solutions - After - Windows Installation Near Me - Charlotte, North Carolina

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Apex helped us replace every window in our home a couple years ago, and we have been happy ever since! Our 1950s home had its original windows painted securely in place plus various additions to the home over the years used different windows leading to a disjointed look. We worked with Apex to choose a style that worked well for our home, created a cohesive look, and were more energy efficient than the old windows. Their team members were always professional, and the installation process was smooth and quick. We've been extremely satisfied with their work and love how it's improved the look of our home! read more

We had a salesman, Garrett, come to our home at 1:27pm on 9/26. We have a very prominently displayed no soliciting sign. We work from home and have many meetings during the day. Garrett proceeded to ignore our sign, I have him on video looking right at it. My dog obviously went berserk in the middle of a very important meeting. I told Garrett through the ring camera we have a no soliciting sign please go, to which he responded "I'll just leave my info for you in case." There's absolutely zero chance we will be using this company and our neighbors will know about it as we take our no soliciting signs very seriously in our community. Please train your people to do better. read more

Apex Energy Solutions - Windows Installation Near Me - Charlotte, North Carolina

Installed nearly 50 windows in one day! Very courteous and helpful. Windows look great. I have crown moulding around all my windows and was worried about it getting damaged, but they were very careful and did an excellent job touching up afterwards--I didn't need to do any painting. Installer gave me a walk-through afterwards and showed me how to open/clean the windows. The next day, we had condensation on the outside of some of the windows, which had never happened with the old windows. This is a good sign that the new windows are higher quality and have a tighter seal. Very pleased and would highly recommend! read more

Amazing! I cannot emphasize how happy we are with the new windows (38 total). The process from start to finish was seamless. The installation team was friendly, efficient and made sure they left our house clean, just as if they had not been there. I also want to commend the company on the friendly customer service and excellent follow-up on any emails or phone calls. There was one error in the ordering of the windows. The team quickly resolved the issue and made sure we were treated fairly. If you are looking for new windows, please reach out to this team. They will not disappoint! read more

We were very happy with Apex and would have no problem recommending them to friends or family. We shopped around, got quotes from 3 other window companies, and for the price/quality of the product, we are super happy. Our sales associate was Nathan, he was informative, friendly but not high pressure like some of the other window companies. Nathan always answered away questions or concerns right away. The windows have updated the look of our home and has been reduced road noise tremendously. We have received a lot of compliments on them. read more

If anyone is looking for new windows I would highly recommend reaching out to Justin Revland -843.324.8493 jrevland@apexenergygroup.com Justin and his team were able to get the windows a little earlier than expected as I was due to have our first child and wanted new windows before! The installation was quick and easy and the guys were awesome!!! Within hours our house was cooler and we have saved on our energy bill! Everything about this process was everything we had hoped for. Justin and the Apex family truly made us feel like a priority which is so rare these days. Here are some before and after photos! read more

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If anyone is looking for new windows, and to upgrade the look of their home, I had a fantastic experience with Apex. The product is top of the line, and customer service was top notch from beginning to end. Austin walked me through the whole process, the windows were custom made to my house, everything was ahead of schedule, and installation of 18 windows was done in less than a day. It was the last step of my home renovations, and it added the fresh look I've been wanting. read more

Apex does fantastic work! We are so happy with our windows. Our experience working with Apex was another highlight. They have a high quality product and Austin, the sales representative, was so helpful. He was very friendly, personable and went out of his way to explain everything to my husband and I. He showed us everything we would need to know about the windows. The installation team was punctual and very polite.They kept us informed about their progress and they cleaned everything up afterwards. My floors were cleaner after they left than before they got there. I have beautiful windows at a great cost and the process was extremely seamless. Every member of their team was professional and courteous, the windows are top-notch and we saw an immediate improvement to our comfort and our heating bill. I highly recommend them if you're in the market for windows. read more

Brad's knock on my door wasn't at the most convenient time, but my 45 year old house desperately needs new windows and I'm glad I scheduled a follow-up appointment with Apex's sales person, Nathan Rouse. Nathan was accomodating of Covid-19 concerns as well as interruptions from a 7 year old. The sales process wasn't high pressure and the quote was better than my window sales friend could match for a similar product. You do have to make up your mind pretty quickly to lock in the quote, but honestly, I'm relieved to have the process started. So far, so good and I'm really looking forward to new windows on this old house! read more

Best windows ever! Just replaced and such a flawless process, I recommend them to everyone!

Difficult time getting thru to warranty department to get a window replacement. Website to order is poor. Never know if it goes through. Called them. Worthless read more

Recently went with Apex to replace our 40-year-old windows. We could not be more thrilled... no more leaks and drafts, and the house is so much quieter from outside noise. Eric Moore (emoore@apexenergygroup.com) was great to work with, excellent communication from start to finish, and was a huge help when I needed to get HOA approval for the change in window style. I could not have asked for a better experience. read more

Had a great experience with Apex when they replaced some of our 20+ year windows. There was no sales pressure and we were surprised with the low cost of the windows particularly with the high quality. Would recommend Apex to anyone. read more

Creepy door to door salesman that prey upon people doing construction to their homes. We have video surveillance of an Apex guy coming to our door and aggressively ringing the doorbell and knocking on the door repeatedly. Then he stepped back and walked to our front windows peering into our house, totally not acceptable and just plain creepy. read more

It's been over a year now since we had their "Premium triple-paned" windows installed in our house (which they "discounted" to $15,000), and our electric bills haven't improved. On the contrary, our year-over-year Duke Energy bill actually went up an average of $5.50/month. But I will say, our house *looks* better than it did and the windows are nicer than what we had- so at least there's some consolation in that. The windows themselves are very nice, but I can't say they're superior to what anyone else is selling. Still, was hoping to see an improvement in energy efficiency, and am left feeling like I was stupid for believing all the things they told me during the sales process. Not saying these guys are bad (I did like the people we worked with) but before you buy from anyone that tells you you'll see an improvement in your electric bills, ask them if they have any guarantee to back up their claims, that they'll put in writing. Good luck, folks! read more

This is a review of Apex's business practices, not their products. We were approached by an Apex salesman who told us we'd been chosen as a "promo home," meaning we'd get a massive discount in exchange for letting Apex use our house for advertising purposes. We scheduled a sales meeting, which lasted about 2 hours. The salesman offered one window option--a triple-pane, double-hung window manufactured by Alside, branded as "Insignia"--and said that under the "promo home" deal Apex would absorb all labor and disposal costs, plus part of the cost of supplies, giving us a total of 58% off their usual price. In exchange, we were supposed to keep their sign in our yard for 3 months and let them use photos of our home for marketing. To emphasize what a good deal we were getting, the salesman quoted prices ranging from about $24,000 to $27,000 that he said would be charged by three other window companies for the same work; the price he quoted us for Apex was around $11,000, or about $650 to $700 per window. When I asked to make a copy of the sheet the salesman had been writing on, he said I could only copy the final Apex quote, not any of the prices estimated for other companies. We were given three days to sign a contract (originally two--I had to ask for an extra day), and we weren't supposed to tell anyone about the deal we were getting. Over the next three days, I did some rushed online research that suggested that Apex had been using the same "promo home" spiel pretty regularly. I also talked to another contractor who happened to be at my house for unrelated work; the information this contractor gave me about window pricing made it pretty clear that, while the $11k price Apex had quoted me wasn't outrageous, the representations the Apex salesman made about absorbing labor and supply costs were extremely misleading, if not outright false. When I emailed the Apex salesman to let him know we wouldn't be using Apex, he got snippy, annoyed that we were turning him down after acting so interested during the sales meeting. The next week, I got a full quote from another company for a double-paned Alside window with the same warranty for around $8,000. The representative from this company told us triple-paned windows were overkill for this region, since we have relatively mild weather for most of the year. Again, it's not that I think there's something wrong with Apex's products or installation. It's that I'm pretty sure I've been lied to--at the very least, their business practices are SUPER questionable. If you're considering using Apex, just know you're not getting nearly as good a deal as they're telling you. This is an expensive decision that will affect you for many years; do your research. read more

We recently (this week) had our windows replaced by Apex Energy Solutions. We had talked with them three years ago and due to the numerous projects we had with our "new to us" house had to push out new windows. Fortunately for us, and for Austin, he contacted us again and we were ready to move forward with them. Austin came in and showed my wife the sample window (which is exactly the same as the windows they installed) and she loved the easy open latches for cleaning the outside of the windows for both the top and bottom. One aspect that was very important to us was that have the screens included (others had screens as add-ons) because we like to open them up for fresh air when the weather allows. The process was very easy. They have financing options as well if needed which took just a few minutes. The crew (4 guys) showed up on time and installed the windows (24) in the first day as our old windows just popped out when the 3/4 inch piece of wood that held them in was removed. The new windows are screwed in and then foamed and caulked - much more secure. Most windows have 2 locks unless they are skinny and then they have one but they are so well installed in the frame and with 3 panes of glass we feel much more secure. The crew were courteous and informative and most importantly friendly. They answered all of my questions and put up with my watching to see how it is all done. We had some wood rot in our sill and brick mold and they replaced that with good wood before they wrapped the outside molding with anodized/powder coated aluminum - which is surprisingly thick! They have a bending machine and custom bend it for each window. Then they caulk it all up to weather seal it some more and it looks fantastic! We even had a manager from the office show up during the install to make sure everything was going smoothly and we were happy. Anyway, thanks to Austin and the crew for a great experience with this home improvement as I know there are some questionable dealers out there. Apex was great! If interested in new windows, you can call Austin directly at (803) 493-0490 and be sure to mention you heard it from EJ. read more