I hire accent glass for new shower enclosure. It was the wrong cut and techs caused damages from…read morefront door to upstairs master bathroom. Accent took responsibility the first time and ordered new glass and their insurance paid for damages- awesome. Same techs came to install new glass but put dirty/heavy tools all over my new vanity. Tools fell-scuff walls and floor damages from corner of glass( nicks,scuffs, and some indentations). Not a big deal at first. I ordered a glass door( they are competitive on prices) for another bathroom. Same techs show up, I told them about the second install damages and asked them to be careful and not place tools on vanity again and put something underneath their tools and glass on the floor. I see the final result, door looks nice but yet they damaged my tiles in the process. They claimed it was already there and I showed them pics the same day of chips/ debris I found while cleaning up after techs. Now accent glass accused me of lying and will not take responsibility for there techs or damages. I will not use them again. I Don't recommend

What a shame some one can put a one star review on here regarding ridiculousness and things that…read morehave ZERO SCIENTIFIC BASIS WHATSOEVER. I do understand in this world there must always be those that never question any directive no matter how ridiculous and destructive it is. Okay onto the review. Used this business probably 10 times in last 10 years. They are great and do an awesome job at a great price. I will continue to do business here. Thanks Accent Glass for being fair and level headed. See you soon.

We wasted a lot of time waiting for this company to "decide" whether or not to accept our job -…read moreremove a 100x40 mirror for a bathroom reno (not glued). Now we ran out of time and need to figure out how to remove the mirror ourselves without breaking it. We are older and cannot afford injuries to do it ourselves. Their reasoning? They didn't originally install the mirror and wouldn't accept liability. It took about a week to make the decision and we had to call them for an update. We are now forced to remove the mirror in pieces. Karsey Glass- your liability excuse is BS.

Ordered a few panes of textured glass for a custom cabinet for a client. I called my order in and…read morethe ladies that helped me were super friendly and accommodating. The price was a reasonable considering they were the least expensive of the 3 places I called, but they were by far the fastest and most responsive. Glass is just pricey in general these days I suppose. Nonetheless, a great experience and I highly recommend them.

Greg arrived promptly, as he called prior to his arrival. He was very professional, and took all…read moremeasurements in a timely fashion. He provided all the details of what would occur during installation as well as explained the entire process (glass measuring, production, time it would take to get in calendar, etc.) He shared all the options that I could choose from, and was very thorough. The selections, pricing and warranty was also discussed. I believe its a tad expensive especially for a nice to have sort of thing... (hence my 4stars, and plus installation has not occurred) .... still thinking about the next step...I do have all the pertinent information to make a solid decision.

Awesome experience- Matt came out to provide a estimate within a few days of calling. I like that…read morethere is a showroom to review the glass offerings, fittings and available hardware. Many companies won't install a sloped glass, I was happy they accommodated my shower. It took 2 weeks from the measurements to installation. Everything was as promised and it makes my shower! Enjoyed the whole process. I would highly recommend this company.

I cannot say enough good things about these guys!!! Paul and Micheal are the best!! The quality of…read morethe glass, installation and hardware was outstanding. Oh and did I mention they were hundreds cheaper than the 2 other bids I got from "big name" glass door installers who wanted to charge extra for the "coating"?!! It pays to go with a smaller shop and I'm so glad I gave them my business. They were also faster at getting the glass in and working with my schedule to install in as soon as possible. Top notch!!

Michael came to my home to measure for the new shower door. I was very impressed with how…read moreknowledgeable he was. He was professional and communicative, and very patient with all my questions. I was very pleased with the entire process.

What a great and friendly company. They showed up early and did an amazing job. They even followed…read moreup with a text asking if everything was ok. They've earned a life long customer (but I hope another rock doesn't mess up my windshield :)

From the owner: United Glass Service Inc. is a family owned and operated company with over 75 years of combined…read moreexperience. Our National Glass Association-certified team offers quality work at a great value. We offer a range of glass services for the car and the home including auto glass, heavy truck glass replacement, commercial storefront, residential windows, frameless shower enclosures, mirrors, tabletops and more. If it involves glass, we've got you covered.

After interviewing 3 different window replacement companies, we were most impressed with Ty's…read morepresentation from Zen Windows. He was up front with pricing and the quality of his product. The construction of Zen windows had a superior quality than the other windows we interviewed. Installation by Marcos and his crew was efficient and professional. Window installation was quick, while making a difficult job look easy. While selecting for a window company can be daunting, we searched through the internet for window ratings and found Provia Endure Windows to be highly rated. Lifetime warranty for the windows and installation also were deciding factors for us. Curb appeal, value, comfort plus improving energy-efficiency and security added value to our house. 38 windows replaced by Zen Windows.

I'm a first-time homebuyer and purchased my house in March 2021. While the house was in great…read morecondition and had recently been renovated, it still had the original wooden windows that were installed when the house was built in the 1950's. While I appreciated their history, classic look and the fact that they were still in good shape, it was clear they needed to be updated. I contacted several window companies around town, both local and national establishments. After being put off by some of the high pressure, in person sales tactics other places had, I found the approach that Brian and his team at Zen Windows very refreshing. I also saw that they were voted Best in Charlotte by Charlotte Magazine in 2020, and I wanted to support a local business if I could. Brian was very generous with his time, and it only took a few phone calls with him and a quick visit from his installer to get measurements for them to have all the information they needed. I was impressed with how simple and straightforward the process was. Another huge selling point was that I wouldn't have to pay anything until the job was complete, a big difference from other companies. The turnaround took about three months for the windows to be built, but I would chalk that up to COVID, supply chain issues and increased demand for home projects because of the pandemic rather than anything on Zen's end. Quoted turnaround times at other businesses were similar. Once the windows were ready, Zen sent a simple three man crew to my home to perform the installation. Each gentleman on the crew probably had 30-40 years of window installation themselves, so as a team they were pretty capable. In just two quick morning sessions, my windows were complete! I'm extremely happy with the end result. The windows are fantastic, incredibly easy to use, they look great (black exterior FTW), and I can already tell they perform much better than the old ones. Brian and his team did an outstanding job, and I would recommend them to anyone looking to upgrade their windows!